Category: People Helping People

By Posted on Posted in Activism, Democracy, Energy & Sustainability, Environment, Events, Peace and War, People Helping People, Politics, poverty, Protests and Crackdowns, Shel's Personal Life, Social and Economic Justice, Talking to the Other Side Tagged with ,

50 years ago today, October 15, 1969, my life changed forever. That was the day I became an activist, for real.

Yes, there was a time when as a toddler, I destroyed the cigarettes my parents’ party guests left lying around on the coffee table to protect the air quality of our apartment. Yes, there was the one-kid boycott I started that summer of 1969 of a movie theater that charged me for an adult ticket and made me sit in the children’s section (and I have still never been back to that theater). Yes, I grew up in a social change household and my mom dragged me around with her as she campaigned for Eugene McCarthy in 1968. Yes, I had already decided to become a vegetarian, although my mom had extracted a promise to wait until I stopped growing. So I was predisposed. But I wasn’t an activist yet.

But that day, I participated in the national Vietnam Moratorium Day—which is why I still remember the date—and went to my first peace rally. Alone, I walked the few blocks from our apartment building on Loring Place at Tremont Avenue to NYU’s Bronx campus (now Bronx Community College), where I listened to the speakers.

Marching at the Women's March on Washington with my wife and children
Marching at the Women’s March on Washington with my wife and children (from left: son-in-law Bobby, daughter Alana, wife Dina, me, son Rafael)

I was 12 years old, and had just started 9th grade.

One of the speakers, who was probably only about 6 years older than me, proclaimed, “The Vietnam war is an undeclared war.”

I hadn’t known that.

And with this statement, my whole world came crashing down. All my faith in the checks and balances of the American system of government that I’d learned from social studies teachers turned out to be a lie. I started questioning everything I knew.

I still show up at many demonstrations. In the photo above, I’m holding a sign that says “Patriots Protect People and Planet” that I made for that protest: the Women’s March counterinaugural on January 21, 2017. A few days later, I turned it over and wrote “Another Jew for Human Rights,” and brought it to protest the administration’s first attempt at a Muslim ban. Both sides of that sign have gotten quite a workout the past 2-3/4 years.

But I learned early that showing up at demonstrations isn’t enough.

When my carefully constructed world fell apart on that October day in 1969, I started looking for ways to make a difference. To find that path back to the democracy I’d been promised, to make sure the system worked so the next time the US went to war, it would have at least been vetted by Congress (little did I know how THAT would play out! Most American wars since then have also been undeclared.) And to work for peace.

So peace and democracy were my first causes. A few months later, the first Earth Day added the environment to my focus. Over the years, I took up many others: human rights/opposing discrimination, safe energy, affordable housing, food and transportation justice, social change journalism, dialogue across differences, and many subsets and intersections of these.

Before long, I was joining organizations, writing and publishing about social change actions (starting with articles in an alternative paper at my high school when I was 15), planning events from speakers to rallies to the safe energy “swim-in” where I gave my first TV interview dripping wet in my bathing suit, building coalitions,  doing the hard work of helping to build movements–and making tons of friends, by the way. In fact, I’m going to a meeting of our Western Massachusetts Jews for Immigration Justice meeting this afternoon, where we’ll debrief a successful mass rally we held last week and plan our next steps.

Many of these were just as accidental or based on a random insight as my original peace activism.

Although I joined my first two environmental action groups (one in my neighborhood and one in my high school) I only got into the safe energy movement in a real way after researching “the pros and cons of nuclear power” for a college paper in 1974—and that in turn led directly to my getting involved with Clamshell Alliance and getting arrested at Seabrook three years later (another life-changing moment). This is the sign I carried to that action.

Sign by Nancy Hodge Green, used at Seabrook, 1977. Photo by Shel Horowitz
Sign by Nancy Hodge Green, used at Seabrook, 1977. Photo by Shel Horowitz.

My paths to human rights and opposing discrimination came in part from being told I was too young to count when I was an early activist, in part from my own coming out as bisexual as a 16-year-old college freshman, in part from being hired at age 22 for my one and only paid organizing job—charged with building a near-defunct Gray Panther chapter in Brooklyn (as a VISTA Volunteer with pay the first year of $82 a week in NYC!), in part from a growing awareness of disability issues as a 6-year member of Northampton’s official city Disability Committee, and in part from seeing the urban poverty all around me in the various cities I lived in as a child or during college internships—such as the ghetto neighborhood in Washington, DC I walked through on my way to work, or the one I biked through to visit my then-girlfriend (now wife of 36 years) in Brooklyn.

But it also comes from inserting myself into situations where some people might think I don’t belong—whether attending poetry gatherings in black neighborhoods or staying in Arab and Druze villages in Israel or visiting a colleague in Ramallah (Palestine).

Founding Save the Mountain was an accident of geography. I had only been living in the neighborhood we saved for just over a year when a developer announced plans to destroy it. And my work this past summer on immigration justice was also an accident.

Yet, after all these years, I am still deeply involved in those first three issues that found me: peace, the environment, and democracy. I’ve changed the way I participate—for instance, speaking to the business community on how social change and environmental healing can be profitable—but they are still very much a part of who I am.

I am grateful to that long-ago young man, and I wish I knew his name to say thank-you. I wouldn’t be the person I am today without his speech.

When I started, I was told I was too young to make change, and now, at 62, I’m beginning to hear that I’m too old, But as teen activist Emma Gonzales would say, I “call B.S.” on both claims. Like many of my friends and mentors, I expect to continue being an activist into my 90s and even 100s, if I live that long.

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By Posted on Posted in Activism, Diversity, Eco-friendly, Environment, Ethics: General, Gratitude, language, People Helping People, Politics, propaganda, Psychology, Social and Economic Justice, Talking to the Other Side Tagged with , , , , , , , ,

One of my marketing buddies, Marisa Murgatroyd, posted a picture of Greta Thunberg along with an inspirational message about how Greta’s work empowered Marisa to find her own place to make change.

Greta Thunberg on the cover of GQ, with commentary by Marisa Murgatroyd (Instagram screenshot)

It attracted a lot of comments, many of them expressing thanks for a great post–but others, far too many, dissing Greta and her work. Here’s my comment, in italics.

Thanks, Marisa, for posting this. Shocking how many people are posting to tear this young woman down because she’s changing the world. She will probably grow out of her extremism but if the world is lucky, she will keep her passion. I ask every person who is putting Greta down: what have you done in HER lifetime to make the world better, and what are you doing now toward that goal? Why is it important to you to spend your good energy attacking someone who is making a difference in the only ways she knows how?

And before you attack ME for using the word, “extremism,” remember this:

  1. This was a response to people who see her as an extremist. I used their own talking point to perhaps be listened to–to increase the chances that I might change a mind or two.
  2. Greta is acting out of deep despair. She does sound extreme at times. But let’s remember how hard it is to act out of despair, even if you don’t have Asperger’s (as she does). Positive motivators tend to work much better. To act from a dark place in a positive way is itself remarkable. In time, she will learn (as I did) that the world can be a very positive place, and we get the fun job of making it more positive, harnessing and amplifying the trends in the good directions, doing our best to neutralize the haters and the planet-killers. And that while the pace may seem glacial, we are actually winning.
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By Posted on Posted in General Commentary, Gratitude, language, People Helping People, Psychology, Social and Economic Justice, Talking to the Other Side Tagged with , ,

Guest post by Jacqueline Simonds.

Way back in 1979, I worked in a Texas bar & grill. One of my co-workers discovered she had Graves Disease/hyperthyroidism. She was put on a medication and her slightly bulging eyes and weight started to diminish.

Then she discovered she was pregnant.

[Recall that in 1979, there were no home pregnancy tests available. By the time she figured out she might be pregnant, and got into the doctor, she was maybe 2 – 2.5- months along. That’s 6 – 8.5 weeks.]

She told the doctor who was treating the thyroid, and he freaked. The medication she was taking would 100% result in a mangled fetus. He insisted she get an abortion – for the sake of her health, and her family.

My friend, a Latina, was also very very Catholic, and already had 3 children with her husband. This caused a terrible crisis for her. So she went to her priest, and told him what the doctor said. He immediately told her she couldn’t have the procedure, because it was against God.

My friend was completely wrecked by the moral and ethical challenges before her. What should she do? She understood the danger, but the priest said it was wrong. She cried all day at work.

She called her doctor and told him what the priest said. Then the doctor did something sort of amazing.

He called the priest and asked him to come to the office.

When they met, the doctor explained what was happening in my friend’s body. He showed the priest pictures of what a healthy developing fetus looked like, and what would happen to this one. And then he described, in great detail, the life my friend and her family would have. That my friend would have to quit work, and take full care of the child, for the rest of its life (caring for a medically-challenged child was even more financially and emotionally draining then than it is now).

But more, the doctor said, is that it might just kill her. Then her 3 children would be left without a mother, her husband without a wife, the parish without a devout member. And how did this serve God? How, he asked the priest, can you help her best? (He did not demand that the priest give in to the doctor’s way of thinking.)

The priest was astonished at all this information, and asked for time to go and pray. The doctor told him he encouraged him to do so, but not to take too much more time. The procedure had to be done soon.

The next day, the priest called my friend and told her he felt God wanted her to lay down the burden of the pregnancy, and that the priest himself would take her to the procedure.

And he did. And she was saved.

My friend suffered guilt and remorse and sorrow on a scale I could barely stand to watch. But with all of our love, she got through it.

If the conversation between the priest and the doctor seems unlikely to you, it is because times have changed that radically. We were on the middle path back in the 70s, where you could object to abortion, but see its necessity. When you could be pro-choice, but have an adult conversation that didn’t involve a screaming match – and therefore might change a mind.

Extremism erases rationality and damages real people. Right now, we HAVE to fight right wing pseudo-Christian extremism, because it is a toxic poison to women’s bodily autonomy. Once we can force the extremists back into the shadows, we can return to a time of the middle path, where your decision is YOURS.

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By Posted on Posted in Abundance and Prosperity, Activism, Business-general, Consumer Issues, Democracy, Eco-friendly, Energy & Sustainability, Entrepreneurship, Environment, Frugality/Frugal Fun, General Commentary, Green Business, Green Living/Green Lifestyles, Innovation, People Helping People, Politics, Social and Economic Justice, Socially Responsible Investing, Technology Tagged with , , , , , , , , ,
Child brushing teeth (FreeImages.com)
Child brushing teeth (FreeImages.com)

We always hear from conservatives that they don’t see how we can possibly afford universal health care, let alone the Green New Deal. Thus, as a public service, I’m listing five ways (among dozens if not hundreds) we can locate the funds. This is not even pretending to be comprehensive (or in any sort of order), and I’d love you to add your favorite in the comments.

  1. Eliminate the private for-profit insurance system, which jacks up the price. According to The New Republic (2015), this is costing us between $375 billion and $471 billion per year. The savings in getting rid of the middlemen would more than cover the increase in taxes.
  2. Cap doctors’ salaries at something reasonable and generous. I’ll pull a figure out of the air: 200K per year for generalists, 300K for specialists—but it could be higher or lower.
  3. Eliminate the crazy subsidies and price protections in so many industries, and particularly fossil and nuclear fuel, Big Pharma, highways and bridges to nowhere, and chemiculture-based Big Ag. We are subsidizing all sorts of things that should not be subsidized! Our policies should support the changes we want society to make (but right now, our policies interfere with those changes.
  4. Cut the military budget down to the expenditure of China (the country second on the list). Right now, the US is spending an obscene $649 billion per year (2016) to “defend” 329,345,285 people (more than the next seven countries combined). Yet China manages to protect 1,420,615,635 people, more than 4.3 times the US figure,  with military spending of just $146 billion (2016), or less than a quarter overall, less than a sixteenth per capita. So if the US slashed military spending by 75 percent to match China’s, it would still be spending more than four times per person than China does. Surely that would be enough to protect ourselves!
  5. Increase the tax rates for multimillionaires and for multinational megacorporations. Under Eisenhower, the top marginal tax rate was 91 percent; now it’s less than half, just 37 percent. Meanwhile some of the most successful corporations pay zero income tax even while decimating local economies built on mom-and-pop retailers; In 2018, Amazon managed to double its profits from $5.6 billion in 2017 to $11.2 billion, and paid zero income tax both years. Lets end socialism for the rich.
  6. Do a Marshall Plan-style investment program to convert the entire nation to safe, clean, renewable energy; the upfront cost will be quickly amortized by energy savings AND healthcare savings, since we’ll be eliminating major causes of asthma, emphysema, etc. Plus, the cost of converting to solar, wind, etc. will drop way down, as economies of scale kick in. Even without a big government investment in converting the whole economy, solar and wind prices are now often compatible with or even better than fossil or nuclear power sources.

So next time you meet someone who wonders how to pay for the world we want, this article gives part of the recipe. Readers, please add your own favorite ways to find the money for these improvements, and please include a source for your data.

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By Posted on Posted in Activism, Democracy, Demographics/Psychographics, Diversity, Ethics: General, language, Networking, People Helping People, Politics, propaganda, Psychology, Shel's Personal Life, Social and Economic Justice Tagged with , , , , , ,

This thought-provoking and mercifully brief article in the Atlantic explains why DT fanatics refuse to face his evil.

Go and read it. I’ll wait. And yes, I know it’s almost a year old–but it’s still completely relevant.

It makes so much sense to me! It’s not that DT’s ardent followers can’t see the criminal behavior, the looting of the public treasury, the constant lying and bullying, the attempt to accuse someone else of whatever it is he’s accused of today. It’s that they define corruption very differently than the rest of us to.

Of course, if this is accurate, it poses a big challenge for activists. When facts don’t matter at all because ideology is paramount, it’s really hard to change people’s minds. 

I think it can be done, one conversation at a time. And those conversations have to be handled very carefully. They have to:

  • Respect the other person as a person (that means no name calling, among other things)
  • Seek common ground even when it’s hard to find
  • Avoid making the other person feel diminished, stupid, heartless, etc. and at the same time, not condoning the diminishment or insult of others (in the form of prejudice

This is a huge challenge. I recognize that. I’ve had some of these conversations. Van Jones has had some.

Van Jones, activist, speaking in 2015. Photo Credit: Department of Labor, Shawn T Moore

I’m deeply inspired by groups that facilitate dialogue between groups of peope who are opposite sides of deep divides. That could be Better Angels bringing together Left and Right in the US–or Combatants for Peace bringing Israeli and Palestinian former combatants together on speaking tours. Or dozens of other groups.

How do you find hope and opportunity while in dialogue with people you ardently disagree with? Please post in the comments.

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By Posted on Posted in Activism, Ethics in Government, People Helping People, Politics, Protests and Crackdowns, Social and Economic Justice, travel Tagged with ,

I like to travel, but this trip is not about fun. I’ll spending the next few days in the grueling Florida summer heat and humidity, outside the gates–and the 30-foot wall recently built to prevent the kids from seeing their supporters–of a private “detention center” (prison) holding more than 2000 children whose only “crime” is coming to this country–usually because their lives are in danger at home. [Clarification: when we got to the site, we discovered that the fences, covered with cloth mesh to block the view, are “only” about 8 feet high around the compound for 13-16-year-olds and about 12 feet around the separate, windowless building holding 17-year-old detainees. By standing on stepladders, we were able to make visual and verbal contact with the younger groups.]

Since January, 2017, we’ve seen appalling abuses: children in cages, children torn from their families, families denied the right to even apply for asylum.

I am putting my body out there to say No. Enough! I’ve joined a Jewish affinity group from western Massachusetts, and six of the eight of us are sitting in the departure lounge in the Hartford airport.

This is the initial post on the blog I set up for our affinity group:

This blog will cover the actions of a small group of Jewish activists from the Northampton/Amherst area of Western Massachusetts (and one from Eastern Massachusetts) who came together as an affinity group to protest the jailing of innocent migrant children.

We are appalled at the gratuitous cruelty of the current US government and its private enablers such as the operators of the prison we’ll be protesting at. As an example, we’ve heard that they raised the height of the fence of the prison where we will be witnessing, just to block the incarcerated children from seeing the protests and taking comfort from them.

We are horrified that at least five children have died in custody nationally in the past few months. And our hearts are torn open that these thousands of children have been wrenched from their families. There is no good reason for this cruelty.

We choose to act as Jews, in the spirit of Tikkun Olam (healing the world) and the Biblical injunction, “Tzedek, Tzedek, Tirdof” (Justice, Justice, shalt thou Pursue). We are not a religious group, and we have as many interpretations of what it means to be a Jew and a Jewish activist as we have members.

Our first action is to participate in a Jewish–themed Father’s Day protest at a private prison in Homestead, Florida for a few days in mid-June. Members of our affinity group, Western Mass Jewish Activists for Immigration Justice, will use this space to post photos and writings about our time there, announce public events back home where we’ll share what we witnessed, etc.

This is part of a much larger ongoing presence in Homestead. You can read about it on the Witness: Tornillo. Target: Homestead page, just by clicking this link.

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Dear Donald, whatever happened to “Give me your tired, your poor, your huddled masses yearning to breathe free”? Your grandfather was an immigrant. So are two of your wives.

The cruelty and meanness of your administration do not make us stronger. They make us criminals.

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By Posted on Posted in Activism, Business-general, censorship, Democracy, Demographics/Psychographics, Diversity, Events, General Commentary, People Helping People, Politics, Protests and Crackdowns, Psychology, Shel's Personal Life, Social and Economic Justice, Uncategorized Tagged with ,

The LGBT Pride March in Northampton, Massachusetts has happened every May since 1982. Northampton, an artsy college town on the Connecticut River with a population under 30,000, has mostly been a haven for lesbians and gays (and more recently, for trans, bisexual, and gender-queer folks) for decades–but there were some major bumps along the road, such as the arrest of several gay male Smith College professors in 1960. Another bump occurred in 1983, as you’ll read below. And at one point someone tried to shut down the event because it was too big and the person tried to claim that the town was overwhelmed. But the March marches on.

I marched in the first Northampton Pride March, served on the organizing committee for the following three years (1983-85), and have marched every year I’ve not been traveling except for one year when a friend’s daughter was becoming Bat Mitzvah. I haven’t counted but it’s probably at least 32 of the 38 years.

The first year, there were about 500 of us, many covering their heads with paper bags for fear of retribution—and many others did their best to avoid cameras. We were met with a couple of thousand curious gawkers and maybe 100 very loud, very hostile counterprotestors from the local Baptist church. We considered it an enormous success. The next year, I think we had about 1000, and about 20 counterprotestors.

But later that year, a sitting at-large City Councilor ran for re-election, and won, on a platform of “I will stop the gay rights march.” Also around that same time, lesbian activists started receiving anonymous death threats over the phone. We demanded and received a mass meeting with the then-mayor and county District Attorney, where we demanded a statement condemning the violence. The mayor shilly-shallied around for an hour, until the DA, a quiet guy named Mike Ryan from an old Northampton family and someone with a strong passion for social justice, finally blurted out, “I’ll give you a statement.” Once he had cover from Mike, the mayor agreed as well. Eventually, someone was convicted for the harassing phone calls.

Pride Day kept growing from there, and after a few years, there were no more counterprotestors. In the 1990s, 10-12,000 was fairly typical, if I remember right. Then in the past few years it started to grow much larger.

The first several marches started at Bridge Street School and marched up Main Street to Pulaski Park. Later, as the crowds got too big for that little park, the direction was reversed. For many years now, it starts at a staging area in a big parking lot behind Main Street and heads down Main and Bridge to the 3-County Fairgrounds, which are enormous.

Part of the Elizabeth Warren contingent marches past the Northampton parking garage #Nohopride2019. Photo by Shel Horowitz.
Part of the Elizabeth Warren contingent marches past the Northampton parking garage #Nohopride2019. Photo by Shel Horowitz.

This year, it didn’t even fit into the staging area and spread into several surrounding streets. By the time it reached the Fairgrounds, gathering up so many of the bystanders along the way, it took over an hour and a half for the whole march to pass by.

The Springfield paper estimated 35,000, but I think they were counting the march as it left the staging area. At least 10,000 waited for us along the whole length of Main Street, watched the parade go by, and then joined in. The Gazette said 30-40,000, and I think that higher number is more accurate.

Back in the early 1980s, we were considered curiosities, even in liberal Northampton. Even as recently as 1991, the first publication in the Gazette of a same-sex wedding announcement sparked an outrageous article in the National Enquirer headlined “Lesbianville, USA.”

But for a decade now, the contingents have included dozens of school groups from kindergarten through college, the occasional daycare center, banks, churches and synagogues, real estate agencies, hospitals…every type of business you can think of. People come with their kids, same- or different-sex partners (as usual, I was there with my wife, D. Dina Friedman), grandparents, pets…and homemade or store-bought rainbow apparel.

The first person I saw that I knew this year was Northampton Mayor David Narkewicz, who was officiating a wedding on stage at the rally that followed the march. He didn’t just show up to do his bit, but marched with the rest of us. He posed for a picture but my camera didn’t cooperate. But I snapped this unposed one while he was talking to someone (possibly State Senator Jo Comerford—I couldn’t tell from the back). Holyoke Mayor Alex Morse was also in attendance, as was former Northampton Mayor Mary Clare Higgins. Holyoke City Councilor and staffer for Elizabeth Warren’s presidential run Jossie Valentín organized the Warren contingent.

Those first years were about anger, vulnerability, and claiming our right to be part of the community. Now, it’s a celebration. Much less activism and much more a great big day-long party with the march, the rally, and various dances and cultural events in the evening. The hotels, restaurants, and retail businesses downtown are packed.

This is how far we’ve come! From fringe to totally normal. The legalization of same-sex marriage was certainly a factor in normalizing the LGBT community, but acceptance was permeating through the local culture long before that. I’m convinced that when someone from a conservative culture sits on e.g. a PTA committee with a same-sex parent, and they both realize they want basically the same things for their kids and their community, those barriers break down.

I’m proud that Northampton has been in the vanguard of this movement (a movement I first got involved with in 1973, before I ever heard of Northampton). While I haven’t lived within city borders since 1998 when I moved across the river to Hadley, it’s still my community, I’m there several times a week, and I can see it from the hill behind my house.Facebooktwitterpinterestlinkedinmail

By Posted on Posted in Abundance and Prosperity, Corporate Social Responsibility, Democracy, Energy & Sustainability, Environment, Gratitude, Innovation, People Helping People, poverty, Psychology, Social and Economic Justice Tagged with , , , , , ,

One of Seth Godin’s recent posts was a fascinating look at framing problems. He cited nine factors that make it easier to address them.

Seth Godin. Photo by Jill Greenberg. Courtesy of Seth Godin.
Seth Godin. Photo by Jill Greenberg. Courtesy of Seth Godin.

Riffing on two of the nine, I wrote him this letter (I’ve done some minor editing for clarification since sending it to him):

Non-chronic–rationalization is our specialty, and the reason we learn to rationalize is so that we don’t go insane when faced with long-term, persistent issues. We bargain them down the priority list.  

Solvable–see that earlier riff about rationalization and chronic problems. If a problem doesn’t seem solvable, we’re a lot less likely to stake our attention on it.

Maybe this is one key to why I haven’t yet really made a full transition to marketing myself as a consultant at the intersection of profitability and solving *chronic* problems such as hunger, poverty, war, and catastrophic climate change. I have done some messaging on these problems being solvable even though they are millennia-chronic, other than climate change, which is only 200 years old as a major problem. But maybe they still feel too big and scary for most people to see themselves as part of the solution. 
And yet, in our brief lifetimes…

A lot of the progress is very recent, and I think much of the credit goes to the eight UN Millennium Development Goals (adopted in 2000) and their successors, the  17 UN Sustainable Development Goals (SDGs) (adopted in 2015),

So here’s the question: What advice would you give me in marketing my consulting, speaking, and writing to a population that is so shut down about solving these massive problems that they don’t see the progress we’re actually making? (And may I quote your answer in the blog?)

Shel Horowitz – “The Transformpreneur”(sm)

<End of my letter to Seth>

I got back a one-sentence reply agreeing that we’re making progress and noting that the progress happens more easily when we tell those stories.

So, here’s your opportunity to go where Seth doesn’t go. Let’s get a nice discussion going on how we can convince people that we can–and should–solve long-term, systemic, chronic problems. Please leave your comments.

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By Posted on Posted in Abundance and Prosperity, Corporate Social Responsibility, Democracy, Diversity, Eco-friendly, Energy & Sustainability, General Commentary, Green Living/Green Lifestyles, Peace and War, People Helping People, Politics, poverty, Psychology, Social and Economic Justice, Technology Tagged with , , , ,

Surely, we can build a better future with technology instead of focusing on autonomous drone delivery of a latte 9 blocks away in San Francisco.

—Seth Godin, December 31, 2018

On New Year’s Eve, Seth Godin riffed on an ambitious list of 23 problems we can focus on solving. A few of my favorites:

Seth Godin. Photo by Jill Greenberg. Courtesy of Seth Godin.
Seth Godin. Photo by Jill Greenberg. Courtesy of Seth Godin.

1. High efficiency, sustainable method for growing sufficient food, including market-shifting replacements for animals as food
2. High efficiency, renewable energy sources and useful batteries (cost, weight, efficiency)
8. Useful methods for enhancing, scaling or replacing primary education, particularly literacy
12. Gene therapies for obesity, cancer and chronic degenerative diseases
13. Dramatic leaps of AI interactions with humans
14. Alternatives to paid labor for most humans
15. Successful interactions with intelligent species off Earth
17. Cultural and nation-state conflict resolution and de-escalation
18. Dramatically new artistic methods for expression

Seth’s list fascinates me because it uses technology as a jumping-off point to solve social problems. Most of us don’t think of technology that way; too often, we think of technology only in terms of lifestyle issues (I don’t even want to label them as problems). Go back to the quote at the very top of this post to see what Seth says about that!

I’m one who does think of technology this way. I’ve written frequently about using technology to turn hunger and poverty, war, and catastrophic climate change into abundance, peace, and planetary balance.

And like Seth, I think we actually can solve these huge problems. As he writes,

[This list seems ridiculous until you realize that in the last few generations, we created vaccines, antibiotics, smartphones, GPS and the Furby].

Not to mention viable solar power, conflict resolution based on deep listening, the ability to access the world’s entire written or pictorial knowledge base from devices the size of a watch, a vast increase in the quantity and quality of organic food…

So I let Seth’s list percolate in the back of my brain for a week.

Here are a few I’d add:

  • Peace: no more armed conflict as a way to settle grievances, anywhere—and this means diplomats must be trained deeply in nonviolence theory and practice, using not just academic but also empirical hands-on problem-solving and creative thinking
  • Nonviolent, respectful conflict resolution taught from preschool through college as a required subject, and reinforced through adulthood in the media, the court system, and government—among other things, that means no longer glorifying actual or threatened violence or presenting it as a way to solve problems in film, TV, or literature
  • New tools for genuine democracy: governments at all levels from village to planet that work for the benefit of their entire population while minimizing any restrictions on personal freedom to act in any ways that don’t harm others, that are based not in who pays the candidates the most but in how each government unit can benefit its population (including the non-humans) and the ecosystem (macro and micro)—this also means ensuring that votes are free and fair, honestly and accurately counted, and allow all citizens to participate
  • Two-way or multiple-way communication with many plant as well as animal species—maybe even with bacteria—not just by a few outliers, but as other languages people could study
  • At least 50 percent urban community food self-sufficiency: even our most paved-over spaces, like New York City,  should be able to supply 50 percent or more of their own food, using rooftops, windowsills, traffic islands, public green spaces, etc. (This will require cleaning up pollution using plant-based filtration, first—and ending sources of ongoing pollution from fossil-fuel-powered vehicles, buildings, and powerplants)
  • Complete conversion to clean, renewable, non-fossil, non-nuclear power sources within five years for new construction or manufacture, and fifteen years to phase in the conversion of existing buildings and vehicles
  • Elimination of all forms of slavery, including not just sex trafficking (Seth’s #3), but also sweatshops, child slaves picking cocoa beans in Africa, prison labor at far below minimum wage…
  • Speaking of prison—isn’t it time we had more humane ways of dealing with criminals and sociopaths?
  • Exploration of space in ways that honor the ecosystems, not to rape and plunder their resources but to expand our knowledge, develop laboratories for alternative ways to design a society, and perhaps find other intelligent life forms we can communicate with and learn from, as Seth notes in his #15 and #23
  • And because not everything has to be so ambitious and grandiose, making email useful again. Figuring out a way to eliminate spam while letting legitimate messages through, even if people write about subjects like marketing or cancer of a the mammary system using the b-word, but keeping the real junk out. That’s actually pretty ambitious, because the only way it’s likely to get done is with a huge leap in artificial intelligence technology—in other words, this is one application of Seth’s #13.

Like Seth, I’ll ask, “What’s on your list?” Please leave a comment whether it’s your top few or a longer list. If comments are closed (which they do automatically after a certain time), write to me at my contact form, https://greenandprofitable.com/contact/, and use the subject, Blog Comment: Seth’s List. I’ll get them posted here.

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By Posted on Posted in Abundance and Prosperity, Branding, Business Ethics, Business-general, Consumer Issues, Corporate Social Responsibility, Customer Service as Marketing, Democracy, Entrepreneurship, Environment, Green Business, Green Marketing, Innovation, language, Marketing Techniques and Philosophies, People Helping People, poverty, Psychology, Social and Economic Justice Tagged with , , ,
We hear lots of talk about being customer-centric—but then we see far too many examples of companies that DON’T walk their talk. I still remember seeing a sign inside a Blockbuster Video store, maybe 20 years ago, talking about their empowered employees. I went up to the counter clerk and asked permission to snap a picture of the sign; I wanted to use it as a positive example in the customer service section of the marketing book I was writing—and the clerk said I’d have to call corporate headquarters. What kind of empowered employee is that? I was so disgusted I never set foot in another Blockbuster.
Most companies will need to make three shifts at the same time to become truly customer-centric. All three are challenging but bring very big returns.
  1. Create a culture where employees feel valued and listened to—where what they do makes a difference. Empower them not just to fix customers’ problems but to harness their own creativity to create preemptive change. IN the trenches every day, employees often have the best ideas for improving things. But they will only share those ideas if they think management will pay attention and that they won’t get punished in any way. No matter how crazy an idea may seem, give it a full airing. Often, you can modify it to be practical, and implement those pieces. Consider implementing a reward system for any idea. The reward doesn’t have to be monetary. It could be as simple as naming the employee with the best idea, or with the most ideas, Employee of the Month. However, if the idea saves or makes the company a big pile, the originator should get a money reward too. For hierarchical companies, this means letting go of command-and-control and making line employees feel that management really wants their ideas—which can be discussed in public meetings/assigned to study/IMPLEMENTATION committees and NEVER dismissed out-of-hand by a manager either 1:1 or in public. This takes training, of course.
  2. Really listen to your customers. Don’t just wait for them to complain. Go out and ask them what they love about working with you, and what they’d like you to improve—and why.

    A woman on a customer service call, taking handwritten notes
    A woman on a customer service call, taking handwritten notes

    Treat this seriously and publicize the way their suggestions become innovations (including honoring them by name, if they consent). Not only will this show how responsive you are, it encourages more people to jump in with their own ideas.

  3. Align your company with a higher purpose. If people feel that you’re making both a difference and a profit, they will become much more enthusiastic Employee turnover drops while productivity goes up, customer retention increases, and you might even become a media darling. For instance, can you identify, develop, and market a profitable product or service that actually helps turn hunger and poverty into abundance, war into peace, or catastrophic climate change into planetary balance?
  4. Bonus tip, because I like to overdeliver: shift from a scarcity to an abundance mindset. Replace “yes, but” with “yes, and”: expand the possibilities, build off that suggestions until you’ve co-created something wonderful. Then go implement it!

Need help? This is what I do in my consulting, writing, and speaking. I’m really good at finding opportunities for almost any company to “do well by doing good” (old Quaker saying): to find profitable niches that make the world better, and to create the products and services to fill those niches. Here’s my contact info. Want to learn more? Drop by https://goingbeyondsustainability.com/ and have an explore.

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