My local paper, the Daily Hampshire Gazette of Northampton, Massachusetts, ran an AP  story about the foundering Mitt Romney campaign under the headline,”Slipping in polls, Romney tries to seem caring.” (The link may not work if you’re not a subscriber, but here’s a link to the same story with a slightly different headline, on the AP website.)

Two things I’d like to explore about this, and not what you think. I’m really not going to discuss the content of Mitt Romney’s campaign at the moment, though I could certainly “take him to the woodshed” about a lot of his messaging (I might do that next time). Today, I want to look at the linguistics of this headline: specifically, the use of “tries” and  “seems.” I’ll use comedian Stephen Colbert’s framework of “truthiness” as a lens.

Trying is different from doing. It’s one of those words I’m working hard (notice I didn’t say “trying”) to excise from my vocabulary, and from the materials I create for my marketing clients. Trying, rather than doing, predisposes toward failure: “well, I tried.”

Language influences us in ways we’re only just starting to imagine. If your language includes a dozen words for cooperative problem solving, but none for war, how does that shape foreign policy?

In Spanish, there are two distinct verbs that translate into English as “to be”/”is”: Ser (to be in a permanent state) and estar (to be in a temporary condition or location). If you’re describing a permanent condition, you use ser. Examples: “I am a mother” or “I am a father” or “the mountain exists.” Gender takes ser, because until recent decades, that was seen as permanent.

Estar is for conditions that could change: “I feel tired” [right now]; “I am at the cafe”; “the food is on the table”; “she’s pregnant.”

Oddly enough, your profession, even though it could change, takes ser: “soy escritor”—”I am a writer.” What does it say about the class ladder of a society that sees a job title as permanent?

In English, we don’t have the ser/estar distinction.  Thus, I chose to write above, “I feel tired” because I don’t want to ascribe permanence to that kind of negative thought—even as an example in a blog post and not as a statement of reality—by using “I am.”

So, that the writer perceives that Romney is only trying, and not accomplishing, is very telling.

And then there’s the other trigger word in that headline, “seems.” Which brings us to Stephen Colbert’s elegant concept of “truthiness”—stating something that you wish were  true as if it’s fact  (something many senior George W. Bush administration officials as well as quite a few pundits—especially but not always on Fox News).

Romney’s attempt to “seem caring” is a great example of truthiness; the real Romney, behind closed doors, wrote off 47 percent of the American public.

Of course, in fairness, it wasn’t the Romney campaign that said he’s trying to seem caring; it wasn’t even the Associated Press, whose headline was “Slipping in polls, Romney assures voters ‘I care.'” The “tries” was inserted by a headline writer at the Gazette. But I think that person actually nailed a few central problems with the Romney campaign. He appears incredibly clueless in his interactions with ordinary people…he can’t decide where he stands on many issues, or on his past accomplishments…and these two together combine to present an image and aura of inauthenticity. Someone who “seems” to go for “truthiness,” rather than a man willing to stand on the facts of his record or his positions.

(For more on the life choices that stem from your word choices, I strongly recommend this interview with Donna Fisher, which is available without charge through the end of the week, and then will go behind a firewall. I have no affiliation with Donna or that teleseminar series—but I have listened to it four times, and it’s very rare that I listen to a call more than once. The relevant section starts about 13 minutes in.)

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Heard of Carrotmobs yet? Consumers have used our buying power to avoid companies with the wrong values for decades. Now there’s a positive flip: actively making the effort to buy from companies that support your values. I only heard the term “Carrotmob”—so called because consumers use the carrot of positive business rather than the stick of withdrawing business to achieve social good.

I think I only heard the term a month or two ago; since then, I’ve run across it several times. This concept seems to be entering the language faster than anything I can remember since “Ms.” was invented as a gender-neutral alternative to Miss and Mrs., back in the1970s.

Here’s a particularly cool one with the odd twist that it was initiated by the company—and since I write about out-of-the-box people-centered marketing of green products and services, worth flagging here. I imagine this marketing strategy could get old fast if too many people do it, but the idea of having your customers pre-fund your sustainability venture is a good one. Think abou Kickstarter campaigns; this isn’t so different, after all.

A coffee company has decided that organic/fair trade coffee is not enough; the coffee should be transported on cargo ships powered by renewable energy. Specifically, using wind power.

Thanksgiving Coffee, a California-based artisan roaster, will arrange for wind-powered shipping if people buy $150,000 worth of coffee on Carrotmob. The goal is to prove demand for wind-transported coffee and research ways to make wind-powered shipping a reality in our own time.

It’s worth remembering that all cargo shipping from the dawn of history into the 19th century was either wind-powered or human-powered (by rowers). So there’s no need to prove that cargo shipping can be wind-powered. However, a transatlantic voyage by wind took many weeks, sometimes went way off course, was more susceptible to storms, etc. Steam and then diesel made shipping fast and reliable enough to create the modern global economy. So the real challenge is not to prove that they can use wind-powered ships, but that they can compete effectively using a modern wind-powered shipping fleet.

This of course could have a huge impact on the entire cargo shipping industry, if it can be done effectively and inexpensively enough to transport many different types of items. And certainly, it will inspire the shipping industry to add more sustainable practices even if using conventional diesel-powered cargo ships.

Meanwhile, if you’re a coffee drinker, you can help Thanksgiving Coffee test the waters for sustainable shipping. Go read the article on Ecopreneurist, or skip directly to the Thanksgiving Coffee Carrotmob page and buy a pound or two.

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A Chinese writer posted a withering attack on Chinese corruption and environmental destruction, but disguised it as an attack on the US.

The ploy worked. Not only did it get past the censors, but it’s gone viral in China, gaining 44,000 retweets and 5400 comments.

We are a clever species. There’s always a way to communicate, no matter how hard the shoe of oppression squeezes down. I did some work on a WWII memoir written by a German civilian mom, and her focus was on the jokes ordinary Germans told to demonstrate their opposition to Hitler without getting killed or even in trouble (most of the time).

Wish some of MY articles would get 44,000 retweets! <wink>

 

Thanks to Daniel Lieberman, @damfino11, for passing the link.

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A court here in Massachusetts decided the state should pay the bill for a sex-change operation for a convicted murderer serving a life sentence, calling it a “serious medical need.” I’m a strong supporter of transgender people’s rights, and I think it might be totally appropriate to let her have the surgery. But I’m sorry, the taxpayers should not foot the bill. At least not until we have a single-payer healthcare system where the government pays all health care expenses.

As a Massachusetts resident, I am very much looking forward to consumer advocate Elizabeth Warren sending Senator Scott Brown packing in November. I usually disagree with him on issue after issue. But when he calls this “an outrageous abuse of taxpayer dollars,” I think he’s absolutely right.

I don’t think the state should be paying for this surgery for anyone. If someone can’t afford it, there ought to be some foundation money out there someplace.

 

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As a professional marketer and speaker, I look at speeches differently from a lot of other people. I look not only at what the speaker says, but at how effectively the ideas and emotions are communicated: how it impacts the listener. Michelle Obama’s speech at the Democratic National Convention [link to a transcript] gets an almost perfect 9.9 from me. I think when people remember the great speeches of the 21st century, this one has a good chance of making the list. Just as we remember 20th-century orators like Winston Churchill, Martin Luther King, and Maya Angelou, we will remember Michelle as an orator alongside Barack. People are still talking about Barack Obama’s speech at the 2004 National Convention, and about his speech in Cairo early in his presidency. I predict that people will be remembering Michelle Obama’s speech [link to the video] years from now. Why?

  • Without ever calling the Republicans out, she made a clear distinction not only in the candidates’ values, but also in their origins; Mitt Romney constantly struggles to connect with people less fortunate than he, while Michelle Obama gripped the audience with the unforgettable images of Barack picking her up in a car so old and rusty she could see through the floor to the pavement…of his proudest possession back then, a table he fished out of a dumpster.
  • She reminded us over and over again of the hope and promise of the 2008 campaign, and connected this year’s campaign to that same hope, even while the youth who were so inspired four years ago are disappointed in what Barack Obama has accomplished. Her message to youth was clear: we are not done yet, and we are still here for you—but you need to get out there and vote (italics are taken directly from Michelle Obama’s speech):

And if so many brave men and women could wear our country’s uniform and sacrifice their lives for our most fundamental rights—then surely we can do our part as citizens of this great democracy to exercise those rights. Surely, we can get to the polls and make our voices heard on Election Day. If farmers and blacksmiths could win independence from an empire. If immigrants could leave behind everything they knew for a better life on our shores. If women could be dragged to jail for seeking the vote. If a generation could defeat a depression, and define greatness for all time. If a young preacher could lift us to the mountaintop with his righteous dream. And if proud Americans can be who they are and boldly stand at the altar with who they love—then surely, surely we can give everyone in this country a fair chance at that great American Dream.Because in the end, more than anything else, that is the story of this country — the story of unwavering hope grounded in unyielding struggle.

  • As my wife, D. Dina Friedman, pointed out immediately afterward, she positioned some of Barack’s liabilities, such as his insistence on building consensus with Republicans who not only won’t reach consensus but who are actively sabotaging his efforts, as strengths:

I love that for Barack, there is no such thing as “us” and “them” — he doesn’t care whether you’re a Democrat, a Republican, or none of the above. He knows that we all love our country. And he’s always ready to listen to good ideas. He’s always looking for the very best in everyone he meets.

  • She reached out to many constituencies: veterans, teachers, firefighters, poor people working class people, those with disabilities, single moms, grandparents, dads, people facing serious illness, those in the struggle for women’s reproductive rights, recent grads under pressure of student loans or other crippling debt, those who remember the civil rights movement and Martin Luther King’s “I Have a Dream” speech, gays and lesbians and those who stand with them in the struggle for marriage equality. And time after time, she reached out to moms and identified as a mom.
  • Above all, her delivery was from the heart. She connected to her audience as a person, a mom, and as an advocate for the best of American values. She was both sincere and enormously likable. Even her little hint of a stammer came across as endearing. She didn’t need props or PowerPoint. My guess is she didn’t even need the teleprompter that no doubt was in her view.

So why do I give a 9.9 and not a 10? I deduct one tenth for staying behind the lectern. That is much more distancing; when I speak, I stand to the side of the lectern, so there’s no barrier between me and my audience, yet I can still see my notes. However, she was able to overcome that distance and connect personally and viscerally with the live audience and those watching from afar. If Barack Obama does win a second term, I think Michelle Obama will deserve some of the credit.

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I’ve been saying for years that we have the technology to fix many of the worlds environmental problems; we lack only the will. And new, exciting technologies to go deeper in the quest for solutions are being released all the time.

I just read about a great example: an ultrabsorbent “nanosponge” that drinks up spilled oil, but doesn’t absorb water. It’s even reusable! What a wonderful world!

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