“If the US could capture just 2% of the thermal energy available two to six miles beneath its surface, it could produce more than 2,000 times the nation’s total annual energy consumption.”

Geothermal Borehole outside Reykjavik, Iceland (Public Domain photo by Yomangani)
Geothermal Borehole outside Reykjavik, Iceland (Public Domain photo by Yomangani)

This COULD be very exciting, a breakthrough in evening the highly variable load capacity of renewables (depending on how much sun is shining and how much wind is blowing).

BUT…

1) It essentially repurposes fracking technology, which has been linked to huge environmental problems from water contamination to accidentally induced earthquakes. The article does (eventually) touch on the earthquake risk, but makes it sound like that problem has been eliminated. As far as I know, both of these issues are still real.

2) The article does not address the consequences if the water pressure buildup gets out of control. What happens if there are explosions in the drill cavity, which can extend 8000 feet deep and 4000 feet (about 3/4 of a mile) long.

Still, I’m glad to see people exploring this, and potentially making geothermal economically viable in places it’s hasn’t been until now.

PS: I visited Iceland in 2011. Pretty much the entire country’s non-vehicular energy use is renewable: a mix of volcano-based geothermal and large-scale hydro. And it was exporting power to mainland Europe!

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Sign by Nancy Hodge Green, used at Seabrook by Shel Horowitz, 1977. Photo by Shel Horowitz
Sign by Nancy Hodge Green, used at Seabrook by Shel Horowitz, 1977. Photo by Shel Horowitz

An energy consultant I’ve known since high school raised a frustration he has in his work:

Sadly, the biggest problem is culture, Shel Horowitz. Building owners have a mentality in their culture, in their business dealings of loving the status quo. I can’t tell you how many times I have offered free energy audits, to give them information and tips to save money, and they turn it down. Free (no obligation). They just don’t want to know. I have been involved in many proposals for simple upgrades with numbers that show that this will help their bottomline ($$$), for solar panels or LED lights, and they say no. As long as money is flowing in, they don’t want to change. How do you get over that mindset?

And I responded,

You have to approach changing culture with the mentality of a marketer and organizer–this is what I do, and I’ve helped to change some cultures in my time. Think about what the world was like when you and I met in the early 1970s: Environmental consciousness was close to zero. Most families had never tried organic produce, or tofu, or even yogurt. War was still raging in Vietnam, and you could be drafted at 18 but had to be 21 to vote. South Africa and Rhodesia had rigid apartheid. Dictators were running things in places like Spain. All of these changed because organizers and marketers changed the culture. When I moved to my current town of Hadley, in 1998, the dominant paradigm was “You can’t change Town Hall.” 14 months later, our landscape was threatened and I launched Save the Mountain, and did so with mom-and-apple-pie messaging like “[developer’s name] has wildly underestimated the love the people of Hadley have for this mountain.” I knew we’d win, but I expected it to take five years. We did it in just 13 months!

It’s true that culture change is usually neither easy nor fast. But it DOES happen. Usually, it happens because people’s movements for change bubble up from the grassroots. Sometimes, technological shifts speed the process of change, turbocharge it. As one example, the widespread acceptance of clean energy had to do with technological shifts that made those choices economically as well as environmentally superior–but it was the widespread rejection of dangerous, polluting energy systems such as fossil and nuclear that created the momentum behind the technological growth and price drops/efficiency increases.

I would suggest to my old friend that his offers need to be phrased in terms of how they mitigate pain and add profit. Marketing to others’ self–interest in order to foster your own agenda of social and environmental progress is totally legitimate. And if the case is made properly, they will see that the cost of moving forward is lower, and the benefits higher, than the cost and benefits of keeping things as they are.

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One of the most fascinating talks I’ve ever heard happened this morning on a guided bush walk in Kruger National Park, South Africa, delivered from atop a huge termite mound.

Standing atop a giant termite mound, Ranger Nico explains why termites are critical in the South African ecosystem and how they make the giant predators possible. Photo by Shel Horowitz.
Standing atop a giant termite mound, Ranger Nico explains why termites are critical in the South African ecosystem and how they make the giant predators possible. Photo by Shel Horowitz.

Termites are largely responsible for shaping and managing the ecosystem that allows the magnificent animals we see on safaris: the elephants, lions, giraffes, zebras, and more. They are master builders, creating mounds and underground caverns (two or three times as big as the visible parts of the mounds) that can stretch 50 meters into the earth.

Termites invented climate control millions of years ago. They move wet earth astonishing distances to plaster the walls, creating an ideal environment for the fungus their queen loves to eat, and they build chimneys—heat vents they can open and close—to maintain the ideal temperature for the queen’s comfort.
They are such sophisticated engineers that some plaster casts of abandoned mounds have required pumping in ten tons of plaster.

That queen starts tiny but eventually reaches a length of five inches or so, loses her legs, and turns her attention to hive management and reproduction. But not just any kind of reproduction! She picks the type of worker the colony needs at that moment and produces farmers, soldiers, attendants staff who attend to her needs as commanded by pheromones, flying termites (including scouts, wood scavengers, and future kings and queens who go off to start new colonies), and other types as needed.

These different types have biological differences, each equipped for their own mission. And she will lay about 40,000 eggs every day, but most of the young’uns will only live for a few days. Still, a large mound can have hundreds of thousands of inhabitants.

The queen outlives thousands of generations of her offspring. At the end of her 30- to 40-year life, she clones herself and produces one new queen, genetically identical, who will manage the same mound—so some of these mounds are centuries old, with a ruler identical to the mound’s female co-founder. Her partner is a king who fertilizes the queen, and paired couples fly off to start the new mounds—a complex process where both of them find a soft digging spot they can manage without the tools of the construction-worker termites and begin digging and egg-laying exactly three days before a significant rainfall.

The eggs take three days to gestate and require lots of moisture.
If a queen dies before cloning herself, the whole colony dies. Queens cannot be introduced from elsewhere, and the workers lose all interest in their tasks—or in living—without a queen.

And here’s why this is a problem: Not only do termites clear the dead wood around them by digesting it, the mounds and chambers provide enormous nutritional boost to the soil. Termites are what creates the richness that allows grasses, shrubs, and trees to flourish. Without all that, the herbivores like elephants, giraffes, rhinos, impalas, hippos, warthogs, etc. would have nothing to eat and would not exist. And without them, the apex predators including the big cats would not have their food.Close encounter on safari in Kruger national Park with a male lion. Photo by Shel Horowitz. ALL RIGHTS RESERVED. WRITTEN PERMISSION MUST BE OBTAINED TO REPRODUCE.

So if you’ve gone on safari and seen these beautiful animals in the wild, you can thank the termites. And the best way to thank them is to recognize their role and not use pesticides against them. If you live in a termite-prone area, treat the wood of your house instead of fogging the air with poison that poisons you, your family, and the much-needed termites—and help your friends understand that when we treat nature as a teacher and ally, the results are far better than if we treat her as an enemy.

Other tidbits from this hike:
• Elephants will destroy one marula tree at a time to get the fruit—but their digestive enzymes activate the seeds, so when they poop them back out and natural forces spread them, a thousand marula trees could germinate from the single sacrificed one.

• Elephant tracks look kind of like snowshoe tracks. You can tell females form males because if it’s a female, you’ll also find tracks from the babies.

• Spear grass seed will actually drill itself into a growing medium by spinning in one direction. Even though they can’t survive there, they will even drill into human skin and you can’t get them out with tweezers. Nico’s mentor used to always carry a medical scalpel to excise them. Nico prefers to avoid them in the first place.

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After reading this post, The Problem with Green Standard Offerings, on the Indoor Health Council’s blog, I wrote a response worth sharing with you (slightly edited for readability):

 

 

You write, “focus on the main issue, health-focused cleaning; directing energy to one and not two main goals: health or sustainability, not both, or you compromise the program.”

We need a reframing here.

The question is not whether to choose health over green practices (of course we do!). The better question is how to achieve the health outcomes while also creating positive environmental impacts.

As one very easy example, how much packaging do we really need? Does it really increase safety to wrap every component of a kit individually, place the wrapped components on a foam tray, wrap the entire inner contents, box the wrapped set, and then add another layer of shrinkwrap around the box, stick the box in a case with 11 others, shrinkwrap the case, stack cases on a pallet, and then wrap the pallet?

For that matter, could some of the components in that kit be used again? Why do we design so many products to be used once and then thrown away?

My comment ended there–but that’s only the beginning of a much larger discussion. Some other questions to raise would include:

  • When can we use nontoxic natural cleansers and disinfectants such as baking soda and peroxide—and when do we actually need something stronger?
  • Can we get our cleaning agents in eco-friendly formats such as pellets to be dissolved in water, rather than harmful ones such as aerosol cans?
  • What are the most ergonomic ways to clean that protect our hands, shoulders, and backs from injury?
  • How do we most effectively train cleaning personnel to understand health, environmental, and safety issues?

Please feel welcome to add your own questions in the comments.

 
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We’ve all heard toxic, disempowering, dream-stomping clichés like

  • “You can’t fight City Hall”
  • “We’ve always done it this other way”
  • “That’s impossible”
  • “You’ll always be a failure”
“We call B.S.!”
That’s the appropriate response, made famous by X Gonzales, at the time an 18-year-old survivor of the mass murder at Marjorie Stoneman Douglas High School in Parkland, Florida just three days earlier. That same year, they co-organized (and spoke at) a huge national march on Washington and helped to shepherd through the first meaningful gun safety law in gun-loving Florida in this century.
And we all have to “call B.S.” when anyone tries to destroy our self-esteem, our calling, and our power.

18-year-old X Gonzales gives the "Call B.S." speech in Ft. Lauderdale, Florida, February 17, 2018. Photo by Barry Stock, via Wikipedia. https://www.flickr.com/photos/bigleaftropicals/40463975301, CC BY-SA 2.0, https://commons.wikimedia.org/w/index.php?curid=66778488
18-year-old X Gonzales (center) gives the “Call B.S.” speech in Ft. Lauderdale, Florida, February 17, 2018. Photo by Barry Stock, via Wikipedia.

Like Gonzales, we must embrace our ability to make change and join with others, nonviolently, to achieve that change.
For some, including me, becoming an activist is a way to do that. For others, the path takes different forms, such as being a parent or teacher or health care professional—or, for that matter, an accountant, manufacturer, or prison administrator—and carrying out those duties in ways that build up others, help them achieve those dreams, and help THEM build up others—to build a community, and a planet, based on the worth of every individual. Because to focus only on building yourself up is narcissism, even sociopathic.
This post was inspired by a private note admiring my activism but saying the writer got too depressed to do this kind of work. Here’s s my response, exactly as I wrote it, except I broke it up into more paragraphs and added more specific locations:
I’m sure you make the world better in other ways. Not everyone is cut out to be an activist–it’s a path where 90 percent or more of your efforts seem to be for naught (though often, change IS happening but not visible in the moment).
Because I focus on the positive, I’m able to find the strength to continue. I keep in mind that when I was born in December, 1956, half of the US was still officially segregated and racism still ruled most of the rest. Women and people of color had very few career opportunities. White women were mostly teachers and nurses while people of color were channeled into laborer, domestic, sanitation worker.
Male-on-female domestic violence and casual sexual harassment were considered normal and acceptable. People were still getting fired or even imprisoned for being in a same-sex or interracial relationship. There was close to zero awareness of pollution, climate change and making our ecosystems more resilient. Decent food was very difficult to find. And the last well-known nonviolent revolution had been in India almost a decade earlier.
Except that OFFICIAL segregation had ended, most of that was still true on October 15, 1969, when one casual comment within a speech at the first Vietnam peace demonstration I ever attended set me on a lifetime path of activism. Yet, in 53 years–a nanosecond in geologic time or even in human history–all of that has shifted. So things ARE getting better because of activism.
The other thing that keeps me going is the knowledge that MY OWN ACTIONS have made a difference several times.
Here are my top three: 1) I founded Save the Mountain, the group that kept a particularly offensive luxury housing development off the Mount Holyoke Range [Hadley and South Hadley, Massachusetts, USA] a mile and a half from my house. Even experts within the environmental movement locally had given up hope. I went in with the attitude that we would win–but even I thought it would take us five years. We did it in just 13 months–because all of us worked on different pieces where we had expertise, and because we had mass support from area residents.
2) I was one of the 1414 people arrested on the construction site of the Seabrook [New Hampshire, USA] nuclear power plant in 1977. By the time the last of us was released two weeks later, a national safe energy movement had been born, most of it adopting the nonviolent resistance techniques and consensus decision making that we used in Clamshell Alliance here in New England. Here’s a link to an article I wrote about the lasting shifts in the culture that movement created: https://greenandprofitable.com/40-years-ago-today-we-changed-the-world-part-4-shifts-in-the-culture/. And while we ultimately lost the battle to keep Seabrook from being built, we basically put a halt to the development of new nukes (unfortunately, we have to fight that battle again–but keeping these unsafe and unnecessary monsters off the drawing boards and out of the power grids for nearly 40 years is a pretty good outcome. And this time, I have great confidence that we will win.)
3) My work in local electoral politics [Hampshire County, Massachusetts] has helped to bring about a lasting progressive majority and a series of four progressive mayors in a row in Northampton, and this April took back the Hadley Select Board again after losing to a Trumpian majority in 2021 when we couldn’t find anyone willing to run. I think we’ve taken control of the board three times. Two for sure.
Again, I recognize that my path of activism isn’t for everyone. Neither is my parallel path of working within the business community to spread the message that solving our biggest problems, like hunger, poverty, racism, othering, and even catastrophic climate change and war, can be a profit path for business.
But each and every one of us can find our personal way to make a difference, to brighten the light for all of us, and to help bring into being the planet we want to pass on to subsequent generations.
If this post inspires you, please post a comment about what you’re already doing, or what you will start doing.

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I just came across a query letter I wrote in 2020. It raises a lot of questions that are still very much worth asking—and attempting to answer.

Globe showing various crises around the world
How some people view the world—Opportunity for businesses that genuinely care



In many ways, these questions were easier to answer back then. Unfortunately, as a society, we missed the window to create those kinds of sweeping changes when the active threat of Covid made them easier—but we can still make the effort. We can still transform society, our relationship with other beings, and the planet in our own lifetime. It’ll just take more effort.

Here’s the relevant section of what I wrote back then (I’ve removed a long paragraph with my credentials, as well as my closing.)—and I’d love to get your comments:

Hi, there, 

As an experienced journalist and award-winning, best-selling ten-book author with several books on social enterprise as a profit center, I propose an article, Leveraging the Great Pivot: How COVID-19 Creates Long-Term Post-Pandemic Opportunities for Racial Justice, Economic Advancement, and Environmental Healing. Probably in the 1500-2500 word range.

The premise: For decades, activists have been told we can’t fix the crushing problems of our time, like hunger, poverty, racism, war, catastrophic climate change, etc. Yet, starting in early 2020, the entire world pivoted and everything changed. As education, many types of business, and even cultural events shifted online or reinvented themselves, we learned how resilient, adaptable, and creative we are. And that process created opportunities that could never have happened in the pre-pandemic world. 

These massive global, national, regional, and local shifts prove we can reinvent the world as the place we really want to live in–and we can replicate the shift in other areas. As a society, we have to do this pivot strategically, and it has to involve many sectors: government, nonprofits, activists, community organizations, academia—and the business community. 

Just look at how the massive expansion of the racial justice movement since May has changed perceptions around the US and around the world. And that’s one small piece of a big multi-issue cauldron of solution-driven thinking and activism; a lot of good work is going into solving those big crises, as well as protecting our fragile democracy. 
The question is: pivot to what?

Could health care coverage be shifted away from employers so the next time an emergency shuts hundreds of thousands of businesses, their laid-off employees don’t lose their safety net? Could this be the US’s chance to adopt the single-payer model most of the rest of the world uses? And to shift from treating the sick’s symptoms to maintaining wellness across the population so fewer people get sick in the first place? Can this be the moment to finally get away from fossil and nuclear, to combine clean renewable energy with massive systemic conservation so we’re no longer squandering our children’s heritage polluting and carbonizing our planet while depleting scarce resources? Is it time for decent affordable housing to be seen as a right? What are the best ways to create more housing that also protect the environment, create pleasant yet affordable neighborhoods, and avoid negative consequences like urban sprawl?

We can ask similar questions in every sector: criminal justice, job creation, transportation and shipping (moving both people and things), replacing armed conflict with peaceful conflict resolution, ensuring a pluralistic society that honors both its majorities and minorities, etc.

After four years of Trump and a year of COVID, it won’t be enough to go back to the “normal” of 2019, or even of 2015. But with the pandemic comes the luxury and responsibility of critically examining every aspect of society. We need to figure out what the goal of every institution is–and how to achieve or surpass that goal as we rebuild. Just as many developing countries skipped landlines and clunky desktop computers and went straight to smartphones, we need to ask questions like:

  • What are we *really* trying to accomplish?
  • Is this the best way to meet that goal?
  • How could we improve it?
  • How could we make it more inclusive?

Then we brainstorm with these ends in mind, using a seven-step process that opens up new thinking and lets us implement new solutions.
To make this concrete, think about spending millions of R&D dollars to create a pen that can write in zero-gravity. But the real goal isn’t to have a pen that can write in space—that’s a means to an end. The real goal is to be able to write in space. And suddenly, with that framing, the solution is obvious: use pencils—or computers! Maybe you create a pencil lead that can make a darker, easier to read impression, create a Velcro mount for your device so it doesn’t go flying across the cabin, or make other little tweaks—but you’ve accomplished the basic goal, with resources you already have.
Business has a vested interest in reinventing itself, as dozens of industries were rendered obsolete, as supply chain issues showed up unexpectedly, and as those sectors that strengthened and grew had to adapt. Small businesses can survive and even thrive, but not as it was in 2019. Whether a manufacturer switches from making luxury goods to PPE or a retailer learns how to blend online and (protected) in-person approaches, pretty much everyone has to pivot. Why not seize the opportunity to have that reinvention foster racial, gender, and class equity…green the planet while creating jobs…match product introduction and production not to advertising-created materialism but to solving real needs and getting paid for it?
In the activist world, meetings that might have had 10 local people in a room can now draw 500 from around the world—and provide digital tools to mobilize action, such as Spoke, a texting platform that can allow volunteers to send 1000 or more text messages an hour and respond individually and personally when someone replies.
 In my own professional development this year, from the comfort of my own home, I’ve attended dozens of far-away events. Some had hundreds or thousands of attendees from dozens of countries (among them a worldwide UN conference, multiple 50th-anniversary celebrations of Earth Day, and gatherings on more niched topics such as the special situation of Jews of color). I could not have afforded the time and money to go to so many conferences, and several times, they’ve overlapped. But I was able to participate in more than one at a time, or listen to what I’d missed on replay. I’ve also participated in some thinking and brainstorming calls from widely scattered groups of thinkers and researchers working on global solutions to these and other problems. As somewhat more exciting examples, local cultural performers with no previous broader following are finding global audiences—and the sound technicians who can replace awful-sounding Zoom calls with concert-quality production are keeping busy.

Even on the personal side, some of the restrictions can be reframed as empowerment—just as we can think of a wheelchair user not as “confined to a wheelchair,” but “liberated with a wheelchair,” because it allows that user to go places that would otherwise be off-limits. My wife and I hosted a Passover Seder with family and friends from three generations and 9 different states from Massachusetts to California–most of whom would never have come in person.

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Abundance Tree by Anvar Saifutdinov: Painting of a green-colored male lion sitting under a large tree bearing many kinds of fruits and vegetables.
Abundance Tree by Anvar Saifutdinov, CC BY-SA 4.0 <https://creativecommons.org/licenses/by-sa/4.0>, via Wikimedia Commons

In the coverage of President Biden’s November 1, 2022 speech about the chaos the enemies of democracy want, something else important was missed: Biden is a rare politician who understands the Abundance Principle:

At our best, America’s not a zero-sum society or for you to succeed, someone else has to fail. A promise in America is big enough, is big enough, for everyone to succeed. Every generation opening the door of opportunity just a little bit wider. Every generation including those who’ve been excluded before.

We believe we should leave no one behind, because each one of us is a child of God, and every person, every person is sacred. If that’s true, then every person’s rights must be sacred as well. Individual dignity, individual worth, individual determination, that’s America, that’s democracy and that’s what we have to defend.

These powerful words embrace what I’ve been talking about for years: that we have enough to go around, but have to address kinks in the distribution and a lack of political will that leave some clinging by a thread while others amass far more than they need or even can use. These truths are amplified in powerful books like The Fortune at the Bottom of the Pyramid, Business Solution to Poverty, and my own Guerrilla Marketing to Heal the World.

We don’t need to live in a world crippled by dire hunger and poverty–cutting off who knows how many amazing new discoveries because the people who would have made them are too busy struggling for basic survival. We don’t have to accept war as a consequence of limited resources, because the abundance mindset understands that a particular resource is only one path to a goal, and there are others. We especially don’t need to go to war over petroleum (which has incited so many wars, including US-conducted wars in places like Iraq and Vietnam)–because we are already using different energy resources, such as solar, wind, and geothermal, which are already edging out fossil and nuclear in both financial and environmental benefits.

And we can absolutely reject the outdated concept that if one person or group wins, some other has to lose. The abundance mindset is collaborative: we win by joining forces for common goals. This powerful frame can apply to material goods, and also to intangibles like love–as Malvina Reynolds made clear decades ago in her charming song, “Magic Penny.”

How are you using abundance to create a better world? Please  respond in the comments (which are moderated, so don’t bother filling it with junk).

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After reading this post on the Indoor Health Council’s blog, I wrote a response worth sharing with you:

Cleaning by Nick Youngson CC BY-SA 3.0 Alpha Stock Images

Re: The Problem with Green Standard Offerings: You write, “focus on the main issue, health-focused cleaning; directing energy to one and not two main goals: health or sustainability, not both, or you compromise the program.” We need a reframing here.

The question is not whether to choose health over green practices (of course we do!). The better question is how to achieve the health outcomes while also minimizing negative and maximizing positive environmental impacts. As one very easy example, how much packaging do we really need? Does it really increase safety to wrap every component of a kit individually, place the wrapped components on a foam tray, wrap the entire inner contents, box the wrapped set, and then add another layer of shrinkwrap around the box, stick the box in a case with 11 others, shrinkwrap the case, stack cases on a pallet, and then wrap the pallet?

For that matter, could some of the components in that kit be used again? Why do we design so many products to be used once and then thrown away?

My comment ended there–but that’s only the beginning of a much larger discussion. Some other questions to raise would include:

  • When can we use nontoxic natural cleansers and disinfectants such as baking soda and peroxide–and when do we actually need something stronger?
  • Can we get our cleaning agents in eco-friendly formats such as pellets to be dissolved in water, rather than harmful ones such as aerosol cans?
  • What are the most ergonomic ways to clean that protect our hands, shoulders, and backs from injury?
  • How do we most effectively train cleaning personnel to understand health, environmental, and safety issues?

Please add your own questions in the comments.

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A whole bag of usable produce thrown away. Photo credit: https://commons.wikimedia.org/wiki/File:Dumpster-a-plenty.jpg

I have a moral problem with food waste when others are going hungry. In the developed world, our hunger crisis has nothing to do with insufficient supply–and everything to do with throwing out vast quantities of usable food, and the people who need it being unable to get it. 30 to 40 percent of all food grown in the US is tossed. Some gets thrown away because it spoils–but 1) a whole lot of perfectly good food goes to the landfill, and 2) if one area has gone bad (like mold one side of a block of cheese), in many cases, the item can be trimmed and most of it saved. Smell, taste, and appearance can help you decide what can be salvaged and what should go in the compost.

Where it does food waste come from? To name a few: Restaurants cooking more than they sell. Uninformed consumers who think food has to be dumped once it passes its sell-by date. Produce wholesalers who reject fruits and vegetables because of non-uniform appearance. Commercial processors who are not set up to capture and process every bit.

This New York Times article describes two apps, Too Good to Go and Flashfood, that match unsold food with ready bargain-seeking buyers. I think this is terrific–a win-win-win. It reduces costs for restaurants, who still get paid a reduced price rather than having to pay to throw it away. It reduces costs for consumers who’d like a good meal and don’t mind taking whatever’s available. It reduces pressure on landfills, which are overrun with wasted food, and on the environment and climate, which take multiple hits when food is wasted.

Grocery stores need similar programs. One step in the right direction is services like Imperfect Foods and Misfits Market, both of which sell reject produce direct-to-consumers.

On the consumer side, the biggest results will come from education. We need trainings that demonstrate:

  • What foods really aren’t safe past their expiration dates, and which are perfectly fine (in general, meat products should be used or frozen before their expiry dates, opened refrigerated dairy is typically good for at least three days beyond, and unopened often for a week or two, while many processed foods are shelf-stable for years)
  • How to preserve various foods
  • Where to donate if you have too much food that’s still good
  • How buying locally grown organic foods minimizes waste (including the huge environmental burden of transporting foods across oceans and continents
  • What makes sense for your size household to buy in bulk, and what’s much better to just buy as much as you need inn the near future
  • How to use smell, appearance, and small tastes to determine whether food is still ok
  • When it makes sense to trim bad parts off, and when to discard the whole thing
  • How to use leftovers without getting bored with them
  • Environmentally friendly options for disposing of spoiled food (compost, slops for animals, etc.)

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One area where sustainability can really easily interface with consumers–and give them a direct role in becoming more sustainable–is the very simple step of adding signage (including website notices) that indicates how far a product has traveled. Informal observation (not any real research) at a store that was doing this showed me that it significantly raised consumer awareness and drove purchasing choices toward more local options. Similarly, signage can clue people in about what progress you’re making on the social equity issues you’re addressing.

Another is revealing what goals were met in the making of the product, which were not meant, and how the failure to meet a sustainability or equity goal is pushing your company to do more.

And a third is to open actively monitored channels where customers and other stakeholders can make suggestions on your sustainability and social justice improvements. Think of it as a form of zero-cost consulting help (but recognize that however well-meaning they are, they are unlikely to know the true costs and feasibility levels of their suggestions. ALWAYS respond to any serious suggestion (ignore and block the addresses of the ones who spam your form, though). Engaging in real dialog is not only excellent PR, it’s also excellent market research.

Are there benefits to this approach? Absolutely! Consider Marks & Spencer, a major UK retailer. In 2007, they started measuring and reporting on 100 environmental metrics, calling this initiative “Plan A.”

Very quickly, the results provided so many benefits that the company started measuring an additional 80 metrics. As Bob Willard reports in his book, The New Sustainability Advantage (which I cite in mown book Guerrilla Marketing to Heal the World),

The company expected to invest £200 million in the program, but by 2009-10 Plan A had broken even and was adding £50 million t0 the bottom line. In response, M&S added another 80 commitments to the original 100 in Plan A. (p. 159)

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