Seth Godin’s daily blog today used cars as a metaphor for different types of projects: “They apply to jobs, relationships, art projects and everything in between.” His four-part matrix has a horizontal axis from fast to slow while the vertical axis from feeling stable to feeling thrilling.

I took him literally, and wrote him this letter:

I value the metaphor but want to talk about actual cars for a moment:

  1. A client once gave me a ride in his Maserati. The thing that shocked me was how utterly silent it was at 60 mph. At that speed, it was about luxury, not power and noise–a Fast and Secure in your matrix. I think it would have been a different experience at 100+ mph.
  2. I’ve generally favored utilitarian car choices–cheap, reliable, boring. Mostly Toyota Corollas (including the Chevy Nova Corolla clone of 1988). But twice, I’ve been the accidental owner of sport sedans–high-performance cars disguised as boring. I bought a used 1975 Fiat 131 four-door sedan in 1981 when I moved from the city to Western Massachusetts, because I didn’t know any better–and only found out that Fiats of that era were notoriously unreliable when it was already our headache. We bought it for $1500 as economy transportation.
    Fiat 131 sedan: Clark Kent on the outside, Supercar in handling. Photo by  by Bene Riobo via Wikipedia (Creative Commons)
    Fiat 131 sedan: Clark Kent on the outside, Supercar in handling. Photo by by Bene Riobo via Wikipedia (Creative Commons)

    It was unbelievably fun to drive–when it worked. We got the car at 65,000 miles, which is the prime of life for a Corolla. In the ~9000 miles/nine months we drove it, we had failures of the entire exhaust system, the entire brake system, even the bleeping steering column–and if it was cold, rainy, or snowy, we often needed  a tow. We were young and broke, used to public transportation, and not prepared to be owning a money pit. We sold it as a parts car for $500 and were lucky to get it. The second was a 2004 Mazda 3 hatchback that we bought new, thinking of it as an economy car that was a little peppier than most. Turned out it only got 30 mpg. It was also really fun to drive, and reasonably reliable. I guess it would be a Hot Rod but with zero visual indication of high performance. We gave it to our kid in Metro Boston in 2018 when my stepfather was killed and we got his ultra-low-odometer Honda Fit, six years old, 14,000 miles, not at all fun to drive (underpowered even compared to a Corolla) but incredibly well-engineered for storage. Definitely in the Boring quadrant. We’re still driving it, along with a 2005 Corolla. Oddly enough, Raf only got about a year out of the Mazda, which started needing expensive repairs. But at least it was 15 years old when it started to go.

Do I regret trading fun-driving cars for reliable ones? Not at all. The genuine pleasure of ultra-responsive steering, braking, and acceleration was fun, but ultimately, for me, the purpose of a car is to get me someplace. Appreciating the engineering that made at least the Mazda both safe and fun was like visiting a friend who spent ten grand on a really good stereo system. I could take joy in the moment but didn’t feel a need to own it. We live relatively simply and spend more on travel than on material things.
But I certainly have my own areas where I will spend more to get significantly higher value. It was true when I spent $3K on a Mac in 1984, recognizing that the much shorter learning curve compared to a pre-Windows IBM PC was going to pay big dividends in my career as owner of a writing business–especially in being able to produce resume while-you-wait and know exactly what they’d look like before hitting the print button. And while I’ve found ways to keep the costs down, I stock our kitchen primarily with organic and local items instead of chemiculture frankenfoods shipped from far away.
So let me ask you: what luxuries do you value enough to pay significantly extra for, and why? My own two areas, as noted above, are both experience-based.
Travel
I love travel because (at least the way we do it), it gives us chances to experience the world differently–to see different perspectives, different approaches to common problems–kind of like looking across from your chosen career to what the standard procedures are in some completely unrelated career (and what lessons can be found there).
Travel, for me, often involves staying with locals. But even if I’m not doing homestays, when I travel, I make a point of finding ways to connect with local people. I take public transportation, shop at independent local markets, wander through ethnic neighborhoods, strike up conversations, eat in places frequented by locals, take guided walks led by rangers, historians, and naturalists, visit artisan workshops…I don’t spend much time in the classic tourist areas.
And the insights I’ve come away with include noticing that…
  • Iceland’s non-vehicle power needs are met almost entirely by renewable hydro and geothermal (even as far back as my 2011 visit).
  • Quito has a public transit system (that I’ve since seen several other places) that combines the advantages of buses and trains, using dedicated rights-of-way and raised boarding platforms (aligned with the bottom of the bus door) that require turnstile-entry so when the bus comes, it can board much faster because all the passengers have already paid and no one has to climb stairs.
  • Peru and Guatemala figured out intensive high-altitude agriculture many centuries ago, and the Incan and Mayan agronomists were as sophisticated as any modern research team.
  • In much of the developing world, reuse and recycling are so integrated into daily life that nothing is thrown away if it has an iota of value remaining.
  • Judaism–and thus the Christianity and Islam that derived from it–has enough parallels with Hinduism (other than the schism between monotheism and polytheism) that it tells us there were active trade routes between South Asia and the Middle East thousands of years ago.
  • Two visits to Israel and Palestine, 28 years apart, gave me the chance to gain much greater knowledge on the conflict, and how it might be healed in ways that felt just all around. My wife and I met with the founder of an Orthodox Jewish peace movement, a Palestinian-American blogger who taken had moved to Ramallah and become a Palestinian citizen despite the restrictions on his movement this entailed, a man born in the 1930s who clearly remembered his entire village being evicted from the place they’d lived for generations, even right-wing Israeli settlers.

All of these observations find their way into my world view–and my consulting practice.

Food
I’m willing to spend considerably more money for a fabulous food experience. I’d much rather pay $20 for a memorable meal in a restaurant featuring local specialties than $4 for fast food that’s indistinguishable and unmemorable. I shop local and organic because it offers both superior taste and superior health and nutrition. I buy fair-trade chocolate and farm eggs because I can enjoy their wonderful taste–and also I enjoy knowing that I am NOT propping up a system based on child slavery (non-fair-trade chocolate) or animal cruelty (industrial eggs).

But I will also find bargains! One of my favorite meals in my life cost 75 cents and fed two of us: we were in the Mexican heartland, walking to a national park. We inhaled the aroma of fresh tortillas and stopped into the tortillarilla to buy half a kilo of still-warm corn tortillas. At the little neighborhood market, we found a large, perfectly ripe avocado. We took our finds to that park, sat under a giant poinsettia tree, and enjoyed a feast that I still remember as divine. This was way back in 1985 and burned into my memory, happily, for ever–one of many wonderful food memories I keep there.

And What About You?
So, once again, I’ll ask you: what luxuries do you value enough to pay significantly extra for, and why? Please share in the comments.

Facebooktwitterpinterestlinkedinmail

I just came across a query letter I wrote in 2020. It raises a lot of questions that are still very much worth asking—and attempting to answer.

Globe showing various crises around the world
How some people view the world—Opportunity for businesses that genuinely care



In many ways, these questions were easier to answer back then. Unfortunately, as a society, we missed the window to create those kinds of sweeping changes when the active threat of Covid made them easier—but we can still make the effort. We can still transform society, our relationship with other beings, and the planet in our own lifetime. It’ll just take more effort.

Here’s the relevant section of what I wrote back then (I’ve removed a long paragraph with my credentials, as well as my closing.)—and I’d love to get your comments:

Hi, there, 

As an experienced journalist and award-winning, best-selling ten-book author with several books on social enterprise as a profit center, I propose an article, Leveraging the Great Pivot: How COVID-19 Creates Long-Term Post-Pandemic Opportunities for Racial Justice, Economic Advancement, and Environmental Healing. Probably in the 1500-2500 word range.

The premise: For decades, activists have been told we can’t fix the crushing problems of our time, like hunger, poverty, racism, war, catastrophic climate change, etc. Yet, starting in early 2020, the entire world pivoted and everything changed. As education, many types of business, and even cultural events shifted online or reinvented themselves, we learned how resilient, adaptable, and creative we are. And that process created opportunities that could never have happened in the pre-pandemic world. 

These massive global, national, regional, and local shifts prove we can reinvent the world as the place we really want to live in–and we can replicate the shift in other areas. As a society, we have to do this pivot strategically, and it has to involve many sectors: government, nonprofits, activists, community organizations, academia—and the business community. 

Just look at how the massive expansion of the racial justice movement since May has changed perceptions around the US and around the world. And that’s one small piece of a big multi-issue cauldron of solution-driven thinking and activism; a lot of good work is going into solving those big crises, as well as protecting our fragile democracy. 
The question is: pivot to what?

Could health care coverage be shifted away from employers so the next time an emergency shuts hundreds of thousands of businesses, their laid-off employees don’t lose their safety net? Could this be the US’s chance to adopt the single-payer model most of the rest of the world uses? And to shift from treating the sick’s symptoms to maintaining wellness across the population so fewer people get sick in the first place? Can this be the moment to finally get away from fossil and nuclear, to combine clean renewable energy with massive systemic conservation so we’re no longer squandering our children’s heritage polluting and carbonizing our planet while depleting scarce resources? Is it time for decent affordable housing to be seen as a right? What are the best ways to create more housing that also protect the environment, create pleasant yet affordable neighborhoods, and avoid negative consequences like urban sprawl?

We can ask similar questions in every sector: criminal justice, job creation, transportation and shipping (moving both people and things), replacing armed conflict with peaceful conflict resolution, ensuring a pluralistic society that honors both its majorities and minorities, etc.

After four years of Trump and a year of COVID, it won’t be enough to go back to the “normal” of 2019, or even of 2015. But with the pandemic comes the luxury and responsibility of critically examining every aspect of society. We need to figure out what the goal of every institution is–and how to achieve or surpass that goal as we rebuild. Just as many developing countries skipped landlines and clunky desktop computers and went straight to smartphones, we need to ask questions like:

  • What are we *really* trying to accomplish?
  • Is this the best way to meet that goal?
  • How could we improve it?
  • How could we make it more inclusive?

Then we brainstorm with these ends in mind, using a seven-step process that opens up new thinking and lets us implement new solutions.
To make this concrete, think about spending millions of R&D dollars to create a pen that can write in zero-gravity. But the real goal isn’t to have a pen that can write in space—that’s a means to an end. The real goal is to be able to write in space. And suddenly, with that framing, the solution is obvious: use pencils—or computers! Maybe you create a pencil lead that can make a darker, easier to read impression, create a Velcro mount for your device so it doesn’t go flying across the cabin, or make other little tweaks—but you’ve accomplished the basic goal, with resources you already have.
Business has a vested interest in reinventing itself, as dozens of industries were rendered obsolete, as supply chain issues showed up unexpectedly, and as those sectors that strengthened and grew had to adapt. Small businesses can survive and even thrive, but not as it was in 2019. Whether a manufacturer switches from making luxury goods to PPE or a retailer learns how to blend online and (protected) in-person approaches, pretty much everyone has to pivot. Why not seize the opportunity to have that reinvention foster racial, gender, and class equity…green the planet while creating jobs…match product introduction and production not to advertising-created materialism but to solving real needs and getting paid for it?
In the activist world, meetings that might have had 10 local people in a room can now draw 500 from around the world—and provide digital tools to mobilize action, such as Spoke, a texting platform that can allow volunteers to send 1000 or more text messages an hour and respond individually and personally when someone replies.
 In my own professional development this year, from the comfort of my own home, I’ve attended dozens of far-away events. Some had hundreds or thousands of attendees from dozens of countries (among them a worldwide UN conference, multiple 50th-anniversary celebrations of Earth Day, and gatherings on more niched topics such as the special situation of Jews of color). I could not have afforded the time and money to go to so many conferences, and several times, they’ve overlapped. But I was able to participate in more than one at a time, or listen to what I’d missed on replay. I’ve also participated in some thinking and brainstorming calls from widely scattered groups of thinkers and researchers working on global solutions to these and other problems. As somewhat more exciting examples, local cultural performers with no previous broader following are finding global audiences—and the sound technicians who can replace awful-sounding Zoom calls with concert-quality production are keeping busy.

Even on the personal side, some of the restrictions can be reframed as empowerment—just as we can think of a wheelchair user not as “confined to a wheelchair,” but “liberated with a wheelchair,” because it allows that user to go places that would otherwise be off-limits. My wife and I hosted a Passover Seder with family and friends from three generations and 9 different states from Massachusetts to California–most of whom would never have come in person.

Facebooktwitterpinterestlinkedinmail

I like to travel, but this trip is not about fun. I’ll spending the next few days in the grueling Florida summer heat and humidity, outside the gates–and the 30-foot wall recently built to prevent the kids from seeing their supporters–of a private “detention center” (prison) holding more than 2000 children whose only “crime” is coming to this country–usually because their lives are in danger at home. [Clarification: when we got to the site, we discovered that the fences, covered with cloth mesh to block the view, are “only” about 8 feet high around the compound for 13-16-year-olds and about 12 feet around the separate, windowless building holding 17-year-old detainees. By standing on stepladders, we were able to make visual and verbal contact with the younger groups.]

Since January, 2017, we’ve seen appalling abuses: children in cages, children torn from their families, families denied the right to even apply for asylum.

I am putting my body out there to say No. Enough! I’ve joined a Jewish affinity group from western Massachusetts, and six of the eight of us are sitting in the departure lounge in the Hartford airport.

This is the initial post on the blog I set up for our affinity group:

This blog will cover the actions of a small group of Jewish activists from the Northampton/Amherst area of Western Massachusetts (and one from Eastern Massachusetts) who came together as an affinity group to protest the jailing of innocent migrant children.

We are appalled at the gratuitous cruelty of the current US government and its private enablers such as the operators of the prison we’ll be protesting at. As an example, we’ve heard that they raised the height of the fence of the prison where we will be witnessing, just to block the incarcerated children from seeing the protests and taking comfort from them.

We are horrified that at least five children have died in custody nationally in the past few months. And our hearts are torn open that these thousands of children have been wrenched from their families. There is no good reason for this cruelty.

We choose to act as Jews, in the spirit of Tikkun Olam (healing the world) and the Biblical injunction, “Tzedek, Tzedek, Tirdof” (Justice, Justice, shalt thou Pursue). We are not a religious group, and we have as many interpretations of what it means to be a Jew and a Jewish activist as we have members.

Our first action is to participate in a Jewish–themed Father’s Day protest at a private prison in Homestead, Florida for a few days in mid-June. Members of our affinity group, Western Mass Jewish Activists for Immigration Justice, will use this space to post photos and writings about our time there, announce public events back home where we’ll share what we witnessed, etc.

This is part of a much larger ongoing presence in Homestead. You can read about it on the Witness: Tornillo. Target: Homestead page, just by clicking this link.

Dear Donald, whatever happened to “Give me your tired, your poor, your huddled masses yearning to breathe free”? Your grandfather was an immigrant. So are two of your wives.

The cruelty and meanness of your administration do not make us stronger. They make us criminals.

Facebooktwitterpinterestlinkedinmail

By Shel Horowitz

During a trip to Thailand, I kept my radar up to see how this small but sophisticated country deals with a number of environmental issues.

Disclaimer: This is not intended to be an in-depth look. It’s based on just two weeks in the country, much of it with an escorted tour—so I’m not pretending to be an authority. But still, I’m trained as a journalist, and with a combination of observations and interviews, I was able to get a pretty good sense of both the good and the bad. Here they are, in no particular order.

Forest Conservation and Biodiversity

The Thai government was a pioneer in forest conservation, outlawing the harvest of most teak all the way back in 1938, when the US and Europe hadn’t given the matter much thought at all. And even though much of the land has been cleared either for rice paddies and other agriculture or for construction, I didn’t see a single commercial lumber truck. I did see one pickup filled with thin branches (no trunks), but that might well have belonged to a tree pruner.

The older teak houses and temples show some signs of deterioration, and there are apparently some ways around the harvest prohibition. We met with the owners of a teak mansion built in 1999, now housing a cooking school as well as several family members. They told us that the house used new wood, legally obtained; they had purchased licenses for each individual teak tree in the project.

Quite a bit of rainforest habitat remains, with its wonderful biodiversity of palms, bananas, fruit trees (especially mangos), strangler figs, and epiphytes, and birds happily enjoy this ecosystem. Much of this is part of the various national parks, one of which we visited (and had a great hike).

Most farms are small. Some are quite diverse, with many types of fruits, vegetables, and staples like tapioca and sugar cane. However, monocropping of rice (and sometimes other crops) across multiple neighboring fields is common. In rural areas, it’s more common to see homes built of natural materials such as bamboo and thatch.

Roof made of traditional bamboo and thatch in the multi-tribe hill village. Photo by Shel Horowitz.
Roof made of traditional bamboo and thatch in the multi-tribe hill village. Photo by Shel Horowitz.

Smog and Noise

Thailand gets a C+ here, and Bangkok gets an F. Many areas are choked with traffic and with fumes spewing untreated from two-stroke motorbikes and tuk-tuks. Four-stroke gasoline-powered cars and diesel truck and bus engines run cleaner, but not clean enough. Many “long tail” tourist boats are powered by old V8 automotive engines with neither smog control nor muffler. Thailand’s cities have very poor air quality, and they are LOUD. Hybrid vehicles are relatively rare, though they do exist. While not nearly as common as Beijing or Shanghai, many people wear surgical masks when they’re out and about (and in Bangkok, we wished we had them—though everyplace else we went, even the metropolis of Chiang Mai, smog was not a noticeable problem).

In Bangkok, smoking is common, which doesn’t help the air quality; smoking was much less popular in the north. We didn’t pass many factories, but those we did encounter seemed relatively clean. I can’t remember seeing any belching smokestacks.

Still, there’s a lot more work to be done. Pollution control on the two-stroke engines would be an excellent place to start.

Organic Agriculture, Crafts, and Natural Foods

To our surprise and delight, there seems to be a substantial movement toward organic agriculture, some of it driven by the late King Rama IX. Several of the rural hotels we stayed at grew many of their own vegetables, all of them organic. In the cities, it’s easy to find organic food in the larger supermarkets. In the north, we ate at several organic restaurants out in the country, some part of resorts and others all by themselves. Thailand has a rich and diverse cuisine that we’ve been enjoying since the 1970s, and Thais put enormous value on freshness. This trip was the first time I’ve ever experienced bamboo shoots or baby corn fresh. In the US, they’re usually canned (and awful), though I’ve occasionally found dried or pickled bamboo shoots.

Most restaurants were willing to accommodate vegetarians and many offered vegan options. When our tour stopped to eat as a group, our tour leader would always make arrangements and the restaurant would prepare close equivalents to the food everyone else was eating—even special soups with vegan bases. Much of Thai cuisine, including several wonderful curries, is based on rice and noodles (made from wheat, rice, or beans) with fish sauce, meat or fish, and vegetables added, so it was easy enough for restaurants to pull some aside before adding the parts we didn’t want.

When we were on our own, though, we avoided the curries unless we were in vegetarian restaurants, since pretty much any prepackaged curry paste is going to contain fish sauce. But we were able to find choices both at sit-down restaurants and in the stalls lining the alleys of the local markets, where we easily found healthy snacks like buns filled with taro, pumpkin, or sweet potato…coconut pancakes…terrific fresh fruits and smoothies…tofu dishes…and quite a bit more.

Local crafters are everywhere, though it takes an experienced eye to steer visitors to the right places. Our tour leader was very good at this, and took us to many crafters, including an organic coconut farm, a 76-year-old woman who showed us how to dye fabric naturally with indigo (she sells to Japan Air Lines’ duty-free stores), and various other cottage industries. Our leader also let us sample many of the local snacks, including a stop at a shop that sold about two dozen varieties of banana, taro, and sweet potato chips.

As a visitor, I feel some obligation to support these types of places as much as possible, and not buy much from the big malls that are beginning to crowd out the independents. And as a shopper, I found the prices low and the quality high. So everybody wins.

Water Conservation

Although water is ample (sometimes too ample, as flooding is a problem in many areas), Thais seem to have high awareness of just how precious water is. Many toilets are dual flush, taps are designed to be workable with low flow, and water-saving showerheads were very much in evidence. One four-star hotel not only displayed the usual sign about washing sheets and towels but another one explaining that water is precious and suggesting turning the water off while shaving and brushing teeth—yay!

Energy

Thailand has 22 operating hydroelectric plants with capacities ranging from 0.13 to 749 megawatts —four of them 500 MW or above (and several more in the planning stages). I saw almost no solar or wind. The solar I saw was all very decentralized, powering one building or part of one. I may have seen one wind farm but it could have been something else. Interestingly, one area that did use more solar was the village in far-northern Thailand where members of several different hill tribes live together and sell beautiful crafts to travelers. This is one of the late king’s numerous social betterment projects, and features running water and other amenities, while allowing the tribespeople to live a more traditional life than they could in a city.

I understand that commercial solar panels are expensive. But given Thailand’s subtropical to tropical climate, solar would be a natural, and some technologies (including solar water heating) can be done quite cheaply. Insulating more of those cheap houses and stores might be another good step. It wouldn’t make much of a difference in the energy picture because most of those homes, at least, aren’t air conditioned. But it would make a lot of difference in people’s comfort.

Despite the paucity of hybrid cars (I think I saw three Priuses and one Honda Insight), the vehicle fleet is dominated by small, high-MPG cars. As in much of Europe and Latin America, most of the trucks are also much smaller than the US fleet. However, there’s clearly an influx of new money, and one of the ways it shows is the rapidly increasing number of luxury and sports cars. I noticed several BMWs, a couple of Porsches, one Ferrari, and lots of Lexuses, as well as quite a number of Japanese-made SUVs and minivans. But the vast majority were small or mid-size Japanese and Korean sedans.

Bangkok has two separate rapid transit systems plus several kinds of city buses. Everywhere else, we saw no buses at all, just collective taxis: either converted pickup trucks with a bench along each side and one up the middle (called song thaew), or tuk-tuk minivans, called etans. We saw bus stops in Chiang Mai, but never saw a bus. Of course, there were thousands of regular tuk-tuks (which hold three passengers if you squeeze) and hundreds of metered taxis.

Trash and Recycling

Separation stations for glass and plastic bottles show up occasionally, but aren’t widespread. We saw no paper recycling at all—but we did see employees hand-sorting trash and removing and crushing plastic bottles, several times. Many of the farmers and gardeners compost, and we even visited an elephant refuge that collected the poop not only on land, but even while the animals were bathing in the river—crew members were stationed a hundred yards downstream, with nets and pails. They sold some of it as fertilizer and used some to manufacture paper. The fiber content is high enough, and the paper doesn’t smell. I actually know someone in the US who sells a line of specialty gift papers made largely of elephant poop, and they’re lovely.

Litter exists and in some areas is considerable, but much less than in many other countries we’ve traveled through.

Urban Oases

Every city we visited had plenty of parks, some of them stunningly beautiful. But even more than the parks, many of the thousands of Buddhist temples are urban oases, places where you can relax, distress, and meditate in front of the Buddha. Sometimes the plazas inside the gates are lively and noisy, but always, the temple interiors provide respite. And often the courtyards and gardens do as well.

Other Urban Planning

If Thailand has zoning, it doesn’t seem to be much enforced. Towns and cities grow in a tangled sprawl, using cheap construction materials and without regard for infrastructure. This leads to massively overcrowded roads and a sense of loss as the very beautiful indigenous architecture gives way to “anywhere” buildings.

As an example, during World War II, the area around Kanchanaburi—where the bridge over the River Kwai was built—was jungle wilderness. Now the main road is strip mall central, all the way from Bangkok.Facebooktwitterpinterestlinkedinmail

I’m speaking at a conference in beautiful Brattleboro, Vermont—but staying in a motel in the ugliest part of town, sandwiched between a McDonald’s and a Wendy’s. Still, when I got back to my room last night, I was low on exercise for the day so I decided to take a walk. Fortunately, the motel is very close to the Seabees Bridge across the Connecticut River, so I decided to walk to New Hampshire, about ten minutes of strolling in each direction.

It was a very good decision. The Seabees Bridge turns out to be a double span: a new, wide bridge carrying cars, and an older one just south of it, narrower, unlit, and blocked off from vehicles. The newer one closely resembles but doesn’t exactly duplicate the original bridge.

The pedestrian bridge has a number of amenities such as benches and picnic tables. And in the dark, both the double span itself and the river and shorelines below were powerfully evocative. I tried to photographic it, but my phone wasn’t up to the task. CAUTION: I found out the hard way that those amenities are hard to see on an unlit bridge at night, just as I stepped back off the bridge onto the Vermont side. OUCH!

It reminded me of other moments finding magic in strange places. In chronological order:

  1. A moment bicycling through the Bronx as a child of maybe 13, where I suddenly experienced a sense of freedom and joy.
  2. Another Bronx childhood moment, exploring an abandoned railroad track in Van Cortland Park and feeling like I was way out of the country in the time of Tom Sawyer.
  3. A Quaker meeting in the parking lot of a nuclear power plant construction site, in 1977 before 1414 of us took over the site in a protest against this horribly unsafe technology, and were arrested—almost 40 years later, still the most powerful spiritual moment in my memory.
  4. Staying at a cheap hotel at Disney World so I could attend a conference at an expensive Disney hotel about a mile away, and feeling the magic of the numerous small natural habitat spots left undeveloped here and there among the acres of manicured and probably pesticided lawns—perhaps especially powerful because of contrast with their sterilized surroundings.
  5. Just last month, another evocative dark bridge over a river—in Beijing, one of the largest cities in the world.

In that Disney trip, I used my powers of observation to notice far more than the habitat. Go back up to #4 and click the link, if you want to see what else I learned, and what business lessons I applied.

If you look at the world with observant eyes, hear with aware ears, touch with sensitized fingers, it’s amazing what you can discover. I remember one more incident that wasn’t magical, but tingled my senses. My wife and I (both writers) were walking through the woods many years ago, discussing ideas. I said that ideas were easy to find, and challenged myself to name (out loud) ten ideas in the next 100 feet of our walk. I stopped around 20. That incident led to a new folder in my crowded file drawer with ideas for books I may write someday: “How to Find Your Next 10,000 Ideas.”

If magic can be found in a parking lot, where else can you find it?

Dar Williams, author of "The Christians and the Pagans"
Dar Williams, author of “The Christians and the Pagans”

I love this line from Dar Williams’ song, “The Christians and the Pagans”: “You find magic in your God but we find magic everywhere.”

 

 Facebooktwitterpinterestlinkedinmail

All my life, I’ve heard about the authoritarian Chinese government micromanaging every aspect of everyone’s lives, the government’s total control over career options, and of course, the “reeducation” of intellectuals and destruction of cultural resources during the Cultural Revolution.  Getting a visa was a major and expensive hassle that had to be set up weeks ahead, and there was no way to get a business visa without an invitation from someone.

The other obvious difference was the way China blocks many key Internet sites, including all Google sites, Facebook, and Twitter. LinkedIn, Yahoo, and Bing do work, however.

And yet, during our brief visit, the society felt very open. While there are plenty of cops and security guards (including community volunteers who have almost identical uniforms to the police but with the addition of bright red armbands), most whom we saw were not obviously armed and seemed for the most part to be a force for peace, not repression. We’d often see cops joking around with passers-by or chatting amicably with each other. And mobility was almost totally unrestricted, other than at paid attractions. As visitors, we felt no police presence singling us out, had no “minders,” and we were unrestricted even when we went to meet a young couple that a friend of ours had met through Couchsurfing.

Even when our entire group of 26 struck up a conversation with a red-robed Tibetan monk (in the government’s eyes, a potential dissident) who happened to walk through Tiananmen Square with a stylish female companion, there was no feeling of being watched. Since I briefly had a Tibetan housemate and know how to say hello in Tibetan, I even greeted him in his own language. His face lit up—but he got frustrated and disappointed when he tried to answer back and realized that was the only Tibetan I knew. (China claims Tibet and has often considered organized Tibetan Buddhism a hostile force; the Tibetans see themselves as an occupied nation, and govern the religious aspects from exile in India.) He spoke fluent Chinese, so our tour director interpreted for us. He posed for selfies with all those in our group who wanted one and was with us for about ten minutes. Plenty of cops were on the plaza, and none took the least interest in this interchange.

I’ve seen photos of China in the 60s and 70s with Chairman Mao’s picture everywhere, providing a Big Brother is Watching motif. We saw exactly two pictures of Mao, other than on the 1 yuan bill: a giant portrait on Tiananmen Gate into Forbidden City,

A guard stands near the Gate of Heavenly Peace and its giant picture of Mao. Photo by D. Dina Friedman.
A guard stands near the Gate of Heavenly Peace and its giant picture of Mao. Photo by D. Dina Friedman.

and a modest poster in a random store window. We did not knowingly see a single picture of current Chairman Xi. Our tour director told us that the Cultural Revolution is definitely considered a mistake, and that the current government rates Mao “70 percent good and 30 percent bad.” He confirmed my suspicion that the prosecution of the “Gang of Four” (Mao’s widow and three comrades) a few years after Mao’s death was as much about repudiating Mao as anything else.

I noted only these very minor incidents:

  1. An officer on Tiananmen spun rapidly in an about-face when a tourist tried to take his picture; the cop Dina managed to catch in the picture shown here suspected he’d been photographed and glared at her, but made no attempt to engage.
  2. An annoying beggar outside the Shanghai Museum was told firmly to go elsewhere and leave our group alone.
  3. I was told to put my camera away after taking a photo of an ad inside a subway station—but I was not asked to delete the photo.

Street crime seemed to be nonexistent. The only threats I felt to my safety had to do with driving patterns, and particularly the very challenging lane-by-lane crawl across a completely uncontrolled eight-lane rotary to get between our hotel in Xian and the subway entrance one block away. Wasn’t too thrilled about silent electric mopeds sneaking up on both sides of what I’d thought was a one-way bike lane either.

Quite frankly, St. Petersburg, Russia, in 2002 (long after  the collapse of the Soviet Union) as well as New York and Washington post-9/11 have felt far more invasive. It is, however, the first country I’ve ever visited that routinely x-rays all bags belonging to subway passengers before allowing them to board.

Our tour director, who had been at the Tiananmen demonstrations in 1989, even told us that when someone steps out of line on social media, all that happens is eventually the dissident’s account is closed. However, in the aftermath of 1989, friends of his were jailed.

Still, every resident of China we discussed it (a limited number) with felt oppressed by the government. One family we met with is actually arranging to relocate to Canada. So obviously, there’s more repression than meets the eye.

Shel Horowitz’s latest book, Guerrilla Marketing to Heal the World, shows how to turn hunger and poverty into sufficiency, war into peace, and catastrophic climate change into planetary balance—using the power of the profit motive.Facebooktwitterpinterestlinkedinmail

Through the 26 dynasties that made up its history until 1911, China developed a unique culture, strongly rooted in a visual aesthetic and a behavior code rooted in Confucianism, Buddhism, and Taoism.

The 20th Century saw several massive shifts. The Qing Dynasty fell and the Republic of China was formed under Dr. Sun Yat-Sen. The Japanese invaded in the 1930s. Led by Mao Tzedung, Communists forced out Sun’s successor, Chaing Kai-Shek. Mao’s 1960s-70s Cultural Revolution deliberately abandoned (and criminalized) both Chinese and Western traditions. After Mao’s death, new leaders starting with Deng Xao Ping began to embrace western-style capitalism, both by encouraging Chinese entrepreneurs and by inviting western companies in.

One of the many pieces of public art in the Beijing subway system. Photo by Shel Horowitz.
One of the many pieces of public art in the Beijing subway system. Photo by Shel Horowitz.

Today, in Shanghai, it’s hard to find the old China. The wide boulevards are lined with stores like H&M, Apple, and Starbucks (we were told the coffee chain has over 180 locations in the city). Billboards advertising glitzy western luxury goods—and using about 15 western models for every image of a Chinese. Recent construction waves favor enormously tall highrise apartment buildings going out for miles from the city center (and we were told that most have only two elevators). If the residential areas are not 60-storey megatowers, they’re either Soviet-style cheap apartment buildings of 20 storeys or so, or six-storey walk-ups—both constructed in massive numbers following the Communist takeover. Bicycles have been largely pushed out by electric mopeds, and cars are crowding those off the road. Highways are layered up to four deep at some complex intersections, with crazy systems of ramps spiraling from level to level.

In Beijing, the situation is similar, but many old hutongs—close-knit neighborhoods in one- and two-storey buildings—still flourish. Of course, the majority have been torn down for new construction, but the remaining ones are easy to spot. Also, many important historic sites and temples remain open in and around Beijing.

But in Shanghai, the extremely toursity neighborhood of Old Shanghai—with 500-year-old buildings hosting a lot of western quick service restaurants—is almost the only respite we saw from new construction except the Bund, whose riverside prerevolutionary hotels and trade edifices are mostly about a century old. The entire Pudong (eastern) side of the city is new, with some 8000 skyscrapers constructed on former farmland since about 1990, and the population doubling from 12 to 25 million.

We saw surprisingly few industrial areas (of course, we weren’t in factory cities like Guangzhou or Wuhu). And we also saw remarkably little evidence of China’s role as a world leader in solar. While most buildings have visible solar hot water systems, we saw almost no photovoltaic. Given China’s major air pollution problems and its heavy reliance on dirty fuel (especially coal), it’s surprising to me that more solar hasn’t been installed where it’s suitable (and there are plenty of them).

One of the West’s more obvious exports to China is status consciousness. Although places to live are expensive and hard to find, motor vehicle registration plates cost up to $15,000 in Shanghai, and imported luxury goods are taxed at 300 percent even if they’re made in China in the first place, all four cities we visited include a significant population that buys expensive clothes and expensive cars. In Shanghai, I saw a Ferrari, three Porsches, numerous Audis and Mercedes, a few Range Rovers, and several other luxury/sports cars I couldn’t identify. Of course, there were plenty of cheaper cars. In the business districts, the streets are full of fashionistas—not to the extent of Milan or Barcelona, but far more than, say, Boston. Chinese women with lots of disposable income shop at Prada and Sephora, while those with fewer resources go to the many bargain stores. Two of our guides made the same joke about getting to work by BMW: Bus/Metro/Walking. One of them also told us that single Chinese women in their thirties (who can be pretty choosy, because men outnumber them significantly) look for men with “five cs:” Condominium, Cash, Career, Car—and Cute (in that order).

We heard that people who go abroad bring back as much as they can and share it with their friends, to save on that 300 percent tax.

In some ways, the country is modernizing and westernizing rapidly. A lot of people drink western-style soft drinks as well as coffee, and the cities are full of large hotels now.—many of them connected with an american or European brand. Public bathrooms in many tourist attractions and better restaurants include at least one western-style toilet.

Yet at the same time, the average wage for people outside the capitalist sector is quite low, and those who were not into fashion were often somewhat shabbily dressed.

And while the subways are fully bilingual, it was shocking how few people even in high-tourist-contact jobs had any English at all. The hucksters knew how to name prices and negotiate them, but even staff at airlines and hotels often had no English. I don’t go around the world expecting English to always be available. I was not shocked that our innkeeper in remote Goreme, Turkey or a store manager in a small town in the mountains of the Czech Republic spoke no English—but I do expect that the cabin crew on a flight from Shanghai to New York will have basic conversational English. This was apparently unrealistic. Over and over again, we encountered people who simply did not have the language to answer even very simple questions. However, even ordinary folks in non-tourist neighborhoods were skilled at communicating despite the language barrier. Talking at us nonstop and gesticulating, they usually got their point across. And those few we encountered who do speak English had excellent fluency; we didn’t encounter any half-baked attempts of people with just enough English to confuse.

Although China recognizes more than 40 ethnic groups, Han Chinese make up 92 percent of the country. Considering that some areas, like Tibet or the Muslim Uigur area bordering Central Asia, are majority non-Han, that means the cities I visited are almost monoethnic. As white westerners, we were constantly gawked at and asked to pose for selfies, especially by Chinese tourists from far-away regions. A young blonde in our group got it far more often than the rest of us.

Shel Horowitz’s latest book, Guerrilla Marketing to Heal the World, shows how to turn hunger and poverty into sufficiency, war into peace, and catastrophic climate change into planetary balance—using the power of the profit motive.Facebooktwitterpinterestlinkedinmail

The famous globe at the Epcot Center entrance
The famous globe at the Epcot Center entrance
On my fifth trip to Orlando, staying 3 miles from the Walt Disney World entrance, I figured it was time. So I arranged for press comps and spent half a day at Epcot (the logical park for someone into both travel and outer space). I had low expectations, but the experience fell so far below those low expectations it was shameful.

I’d always thought that the travel half of Epcot attempted to recreate the experience of being in many different parts of the world. They featured exactly 11 countries, eight of which I’d been to. Nine of those 11 were exclusively about shopping and eating. Two actually had an educational exhibit (one of which, in the Japan pavilion, was quite well done but only took about 30 minutes to go through the whole thing). We did catch one excellent performance by a Chinese dance troupe. On the space side, the simulated space ride was excellent, but the rest of it was pretty mediocre, and the lines were very long. And considering that almost all the space exhibits had corporate sponsors, you’d think they could do something about the very high admission fees.

I’d experienced a similar space simulation 40 miles away at the Kennedy Space Center, a much more interesting park overall, and considerably cheaper, to boot. In fact, we liked Kennedy so much, we went back the next day to see the parts we’d missed. If you’re going to Orlando and you’ve got a personality like mine, it’s a better bet.

The whole experience made me very grateful that neither of my kids ever showed any interest in going to Disney. They’d much rather come with us to places like Denmark, Italy, and California (we live in Massachusetts).

Real places, in other words. Disney is a marketing machine that has very little to do with recreating reality.Facebooktwitterpinterestlinkedinmail

mosque-sunset-jeddahStaying in the Embassy Suites in Kissimmee, Florida. Inside the usual Guest Services manual, I found this remarkable document (spacing and centering in original):

To Our Guests

In ancient times there was a prayer for

“The Stranger within our gates”
Because this hotel is a human institution to serve people, and not solely a money making organization, we hope that God will grant you peace and rest while you are under our roof.
May this room ad hotel be your “second” home.
May those you love be near you in thoughts and dreams.
Even though we may not et to know you, we hope that you will be comfortable and happy as if you were in your own home.

May the business that brought you our way prosper.
May every call you make and every message you receive add to your joy.
When you leave, may your journey be safe.

We are all travelers. From “birth till death” we travel between the eternities.
May these days be pleasant to you, profitable for society, helpful for those you meet, and a joy to those who know and love you best.

Wow!

As both a frequent traveler and a professional marketer who focuses a lot on values-based businesses—green and ethical ones, specifically—I invite you to walk with me as I analyze this document a bit.

  1. This says to me: here’s a business willing to take a risk and say what they stand for. They’re willing to alienate the militant atheists and say that God is important not only to them personally, but also to the way they run their business.
  2. They did it in a way that was very inclusive. Most of the time, when I come across religious messages in the US heartland, they tend to be specifically Christian. I’m a non-Christian who was raised an Orthodox Jew until age 10. I consider myself fairly spiritual but not very religious. I’m often turned off by religious messages that assume my Christianity (or, for that matter, assume I’m Muslim, Buddhist, Jewish, whatever). There was nothing in this message embracing any particular religious tradition. If you accept the idea of God (and not everyone does, of course), there’s only welcome here, not exclusion.
  3. The content of the message is wonderfully positive. It’s about peace, prosperity, safe travels, and joy. How could I not feel better about a business that takes the time to draft a document conveying these various blessings in my direction?
  4. Never be your own editor. OK, not many people are such grammar nuts that they’ll notice the language flaws—but what if they host a convention of English teachers? I’m actually here with a conference of people who teach business communication, and I’m betting a high percentage of those attenders who saw the message will pick it apart for its sloppy writing. It’s so easy to avoid the problem in the first place.
  5. Most importantly, being greeted by this message sets a tone for all my interactions with the hotel. I’m going in to any conversation with the attitude that they care about me. This perception is reinforced by the very helpful nature of every staffer I’ve dealt with so far (even before I opened the services notebook and saw the memo)—and would, of course, be destroyed if their personnel were rude, etc. But it certainly creates a good flow of positive energy.

Facebooktwitterpinterestlinkedinmail

One of the books I’m currently reading is Charles Eisenstein’s Sacred Economics—which makes many fascinating points about the interplay of money, attitudes, and relationships. (I’ll be reviewing it in my March newsletter; if you don’t already subscribe, please do so in the upper-right corner of this page.)

Early in the book, he talks about the gift economy, and the difference between reciprocal giving and circular giving. Reciprocal giving is closer to barter than to a true gift economy: you give something to someone, and that person reciprocates either right then, or at some future time. Until the gift is “redeemed” by the second gift, it creates a sense of obligation—kind of like what the Millionaire Mindset types call the Law of Reciprocity.

But circular giving is a completely different framework. You give something to someone, either because that person needs something you have or simply because you want to give a gift. That person will make gifts to other people who they can help. You may or may not be among the recipients. But when you have a need, someone will step forward and enable it. It’s more Karmic.

I’d never really thought about the distinction before, but I realize I’ve lived the parts of my life that are in the gift economy on the circular model. A great example (among many) is homestays. We’ve been members of the international homestay network Servas for more than 30 years, and Couchsurfing since 2009 (Note: Servas link is to the United States site, as the International is down at the moment). People stay at our house. We stay in private homes when we travel. No money changes hands. When we travel, we usually bring a small gift: a bottle of wine, a loaf of good bread, a copy of one of our books—but this is something we choose to do and is not required by either organization. Some of our guests bring gifts, some don’t.

This is not just about saving money, though that’s certainly a factor. It’s about having a visit in a place where you didn’t know anybody. Having a human connection in a private home, instead of an impersonal hotel room interchangeable with others all over the world. It’s about going someplace as a traveler and a visitor, not as a tourist—experiencing a place, if just for a couple of days,  through the eyes of people who live there. Eating their food staying in their neighborhood, playing with their kids or pets, listening to their music.

It’s very rare that our homestays are reciprocal. I think there have been about five people in all these years where first one of us visited, and then the other return the visit—and the motivation in those cases was not “you owe me,” but “we enjoyed you so much, we’d like to see you again.” It’s actually very common for people who visit us to invite us to visit them,and vice versa. If we ever make it to Berlin, we already have half a dozen families who’d be delighted to host us and see us again.

And this goes back to Eisenstein; he makes the point that money not only commoditizes goods and services (and drives uniformity over craftsmanship)—but also commoditizes relationships. We build relationships with many of the people we meet through these homestay networks. We’re on each other’s Facebook friend lists or e-mail humor or political alert lists, we send copies of our annual letter, we stay in touch if we return to those locations. In short, we’re gaining friendships—not with everyone, but with the ones where the chemistry is good, and that’s most of them.

Even in the most hospitable Bed & Breakfast, with the most delightful innkeepers, this doesn’t happen; money creates a different dynamic.

And circular gift economies are only one facet of the evolving economy. I could do another whole post on paid shared-resource economies like Zipcar and Airbnb. And one thing all of you should consider is how much more eco-friendly these are than everyone buying their own car, their own lawnmower, etc.

I haven’t gotten to the part of Sacred Economics where Eisenstein lays out his ideas for money economies that don’t devalue and dehumanize. I’m looking forward to it, and might write again here when I see what he has to say about that.Facebooktwitterpinterestlinkedinmail