Category: Democracy

By Posted on Posted in Activism, Democracy, Demographics/Psychographics, language, Marketing Techniques and Philosophies, Marketing Trends/News, Media Ethics, media-general, Politics, propaganda, Psychology Tagged with
Senator Elizabeth Warren of Massachusetts
Senator Elizabeth Warren of Massachusetts

I’m a big fan of Massachusetts Senator Elizabeth Warren. She’s been my Senator for more than six years, and I was aware of her consumer advocacy for several years before that. In the crowded field of Democrats seeking the presidency, she’s my top choice.

BUT I still think she made a big mistake turning down a chance to broadcast a Town Hall meeting on Fox news.

I’ve been puzzling about this for almost two weeks, looking for something fresh to say that hasn’t been said before, as in this article by Megan Day:

In Warren’s scenario, Fox News’s politics will be defeated by a few principled liberal politicians engaging in a media blackout. In [Bernie] Sanders’s, Fox News’s politics will be defeated when the Left convinces a significant portion of the Right’s working-class base that they’ve been duped, and that the pro-worker left best represents their political interests...

By refusing to go on Fox News, Warren has demonstrated that she doesn’t take this task as seriously as she ought to. As Sanders has plainly stated, the power of the capitalist class is so formidable that it will take a huge movement of millions of united workers to actually overcome it in reality. Warren’s policy ideas are frequently excellent, but without a fundamental orientation toward the very people who stand to benefit from them, they stand little chance of materializing.

I agree with  Day. Warren’s better policy initiatives are not enough if she’s going to rely on the liberal elite to make them a reality.

And she should know this. She’s a born organizer, and her speeches are very approachable. Like that guy in the White House, she understands how to talk to ordinary people with in some cases limited education, to make them feel excited by (and ownership of) her ideas.

Yes, Fox is toxic. But when people have swallowed poison, you go in and pump their stomachs. The argument she makes that she doesn’t want to enrich the network or legitimize it seems spurious. After all, Bernie Sanders attacked Fox during the Town Hall they gave him and televised.

And then it hit me that my own start in journalism was very relevant.

In 1972, as a 15-year-old junior at Bronx High School of Science, I got my first article bylines–covering peace demonstrations and other progressive events. I didn’t get them in the official school newspaper; writing for Science Survey was only an option for the students in the honors journalism English class.

I got them in one of the school’s underground papers. A paper called Insight, published by a small group of right-wingers who identified as libertarians. They ran my stuff with disclaimers: “the following article does not reflect the views of the management,” etc.

But they ran my stuff! I was able to share my viewpoint, encourage the peace and environmental agendas of groups I was involved with, and build a publication portfolio that led to a 45-year writing career and the authorship of 10 books and thousands of articles.

And even at the time, I felt that maybe the best part was that they put me in front of an audience that was skeptical of my views. They gave me a forum to reach people who disagreed with me. I have no idea if I changed anyone’s mind, but I was given that chance.

Elizabeth should have taken that chance, too.

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By Posted on Posted in Activism, Business-general, censorship, Democracy, Demographics/Psychographics, Diversity, Events, General Commentary, People Helping People, Politics, Protests and Crackdowns, Psychology, Shel's Personal Life, Social and Economic Justice, Uncategorized Tagged with ,

The LGBT Pride March in Northampton, Massachusetts has happened every May since 1982. Northampton, an artsy college town on the Connecticut River with a population under 30,000, has mostly been a haven for lesbians and gays (and more recently, for trans, bisexual, and gender-queer folks) for decades–but there were some major bumps along the road, such as the arrest of several gay male Smith College professors in 1960. Another bump occurred in 1983, as you’ll read below. And at one point someone tried to shut down the event because it was too big and the person tried to claim that the town was overwhelmed. But the March marches on.

I marched in the first Northampton Pride March, served on the organizing committee for the following three years (1983-85), and have marched every year I’ve not been traveling except for one year when a friend’s daughter was becoming Bat Mitzvah. I haven’t counted but it’s probably at least 32 of the 38 years.

The first year, there were about 500 of us, many covering their heads with paper bags for fear of retribution—and many others did their best to avoid cameras. We were met with a couple of thousand curious gawkers and maybe 100 very loud, very hostile counterprotestors from the local Baptist church. We considered it an enormous success. The next year, I think we had about 1000, and about 20 counterprotestors.

But later that year, a sitting at-large City Councilor ran for re-election, and won, on a platform of “I will stop the gay rights march.” Also around that same time, lesbian activists started receiving anonymous death threats over the phone. We demanded and received a mass meeting with the then-mayor and county District Attorney, where we demanded a statement condemning the violence. The mayor shilly-shallied around for an hour, until the DA, a quiet guy named Mike Ryan from an old Northampton family and someone with a strong passion for social justice, finally blurted out, “I’ll give you a statement.” Once he had cover from Mike, the mayor agreed as well. Eventually, someone was convicted for the harassing phone calls.

Pride Day kept growing from there, and after a few years, there were no more counterprotestors. In the 1990s, 10-12,000 was fairly typical, if I remember right. Then in the past few years it started to grow much larger.

The first several marches started at Bridge Street School and marched up Main Street to Pulaski Park. Later, as the crowds got too big for that little park, the direction was reversed. For many years now, it starts at a staging area in a big parking lot behind Main Street and heads down Main and Bridge to the 3-County Fairgrounds, which are enormous.

Part of the Elizabeth Warren contingent marches past the Northampton parking garage #Nohopride2019. Photo by Shel Horowitz.
Part of the Elizabeth Warren contingent marches past the Northampton parking garage #Nohopride2019. Photo by Shel Horowitz.

This year, it didn’t even fit into the staging area and spread into several surrounding streets. By the time it reached the Fairgrounds, gathering up so many of the bystanders along the way, it took over an hour and a half for the whole march to pass by.

The Springfield paper estimated 35,000, but I think they were counting the march as it left the staging area. At least 10,000 waited for us along the whole length of Main Street, watched the parade go by, and then joined in. The Gazette said 30-40,000, and I think that higher number is more accurate.

Back in the early 1980s, we were considered curiosities, even in liberal Northampton. Even as recently as 1991, the first publication in the Gazette of a same-sex wedding announcement sparked an outrageous article in the National Enquirer headlined “Lesbianville, USA.”

But for a decade now, the contingents have included dozens of school groups from kindergarten through college, the occasional daycare center, banks, churches and synagogues, real estate agencies, hospitals…every type of business you can think of. People come with their kids, same- or different-sex partners (as usual, I was there with my wife, D. Dina Friedman), grandparents, pets…and homemade or store-bought rainbow apparel.

The first person I saw that I knew this year was Northampton Mayor David Narkewicz, who was officiating a wedding on stage at the rally that followed the march. He didn’t just show up to do his bit, but marched with the rest of us. He posed for a picture but my camera didn’t cooperate. But I snapped this unposed one while he was talking to someone (possibly State Senator Jo Comerford—I couldn’t tell from the back). Holyoke Mayor Alex Morse was also in attendance, as was former Northampton Mayor Mary Clare Higgins. Holyoke City Councilor and staffer for Elizabeth Warren’s presidential run Jossie Valentín organized the Warren contingent.

Those first years were about anger, vulnerability, and claiming our right to be part of the community. Now, it’s a celebration. Much less activism and much more a great big day-long party with the march, the rally, and various dances and cultural events in the evening. The hotels, restaurants, and retail businesses downtown are packed.

This is how far we’ve come! From fringe to totally normal. The legalization of same-sex marriage was certainly a factor in normalizing the LGBT community, but acceptance was permeating through the local culture long before that. I’m convinced that when someone from a conservative culture sits on e.g. a PTA committee with a same-sex parent, and they both realize they want basically the same things for their kids and their community, those barriers break down.

I’m proud that Northampton has been in the vanguard of this movement (a movement I first got involved with in 1973, before I ever heard of Northampton). While I haven’t lived within city borders since 1998 when I moved across the river to Hadley, it’s still my community, I’m there several times a week, and I can see it from the hill behind my house.Facebooktwitterpinterestlinkedinmail

By Posted on Posted in Activism, Democracy, Environment, Ethics in Government, language, Politics, Protests and Crackdowns, Psychology, Social and Economic Justice Tagged with , ,

I recognize the political difficulties of impeaching with a hostile Senate. Until the Republicans–as they did when Nixon was president–find their outrage, impeachment will fail in the Senate, and removal for incompetence under the 25th Amendment will fail in the Cabinet.

However, what the mainstream Dems continue to ignore is the political cost of NOT impeaching–and the political opportunities in calling out the GOP hypocrisy.

Marching to Impeach the 45th President
Marching to Impeach the 45th President

Yes, I know: the failed impeachment of Bill Clinton came back to bite the Republicans, hard. But the situation with Bill Clinton is not analogous, because Clinton’s trial was caught up in lying about one incident that had nothing to do with the way he governed, and the whole country knew it was a railroading. This does not excuse Clinton’s consistently icky behavior nor his lying about it–and if the Republicans had been smarter, they would have gone after stuff like the pay-to-play scandal that involved donations to the Clinton’s foundation. That really was a corrupt and impeachable offense. Lying about Lewinsky seems pretty tame by comparison.

But all of those moral guardians who were so quick to impeach back then are strangely silent about a man who stole the election, lied at least 9451 times since taking office (as of April 3, 2019), reeks of financial corruption, has been accused by 20-some women of sexual misbehavior (let’s remember that Clinton’s Lewinsky lie was about a CONSENSUAL act, although the original impeachment investigation that turned up that story came out of allegations of harassment that deserved a full investigation), has no idea how to govern, engages in hate speech constantly, has destroyed important ally relationships, and oh, yes, colluded with at least one foreign government.

How the Democrats Can Capture the Conversation

The Democrats have a moment to seize. This is our time to hammer home the idea that a crooked, venal, incompetent president in service to foreign powers and big corporations has no right to be in office, and the Separation of Powers principle gives Congress a moral obligation to enforce our right to a better government.

Just as Republicans were so quick to pillory Hillary Clinton for using private email servers (just as her Republican AND Democratic predecessors did), beating this message into our heads until it became part of the culture, so the Democrats must make reining in the runaway criminal in the White House part of the culture. And, considering that several key members of the current administration have also used private email servers–and, unlike Hillary, they can’t plead ignorance or precedent–hold these same Republicans accountable for their sudden strange silence when it’s a Republican who gets caught,

John Bonifaz and others have identified at least 10 different categories of impeachable offenses. Any one of these would justify starting impeachment proceedings. All 10 at once make it imperative.

The Democrats have to follow through on that moral obligation. Their messaging needs to focus on such talking points as:

  • The threat to our democracy, to our very Republic, from a president who is beholden not to the American people but to his corporate pals (Koch Brothers in particular) and foreign governments–not just Russia, but Saudi Arabia and Israel, at least, plus cozying up to dictators in places like North Korea and the Philippines.
  • The sheer magnitude of corruption oozing from DT and many of his past and present cabinet members, unprecedented even in the “swamp” of Washington
  • The scary parallels between DT’s patterns of speech and action (including his un-American demand for unquestioned loyalty, attacks on the judiciary/press/racial, religious, and cultural minorities, threats of violence, to name just a few) and the dictators who have risen as our enemies: Hitler, Stalin, Mussolini, Saddam Hussein–and thus, our patriotic duty to remove this man from power before he turns the country into a fascist dictatorship (interestingly, in researching these connections, I came across DT’s repeated passionate defense of Saddam and Libyan strongman Kadhafi during the 2016 campaign)–much as he has continued to defend other of dictators, including Putin, Duterte, and Kim Jong Un, among others.
  • The wisdom of our Founding Fathers in spelling out a process to determine whether a president has acted illegally, and removing that president from office if found guilty, right in the Constitution
  • Their responsibility and duty as members of Congress to the American people to protect us from these numerous criminal behaviors by upholding the Constitution

This could build on the momentum of 2018 and give people reasons to vote FOR Democrats, rather than simply against DT or Republicans in general. This is the sort of issue that can turn someone into a lifetime supporter.

Consequences of Failing to Act

OK, those are the positive motivators. Now, let’s look at the baggage Democrats will carry if they continue to let DT get away with the rampant criminality and incompetence:

  • Far too many progressives will sit out the 2020 election, feeling that the Democrats are just “Republican Lite.” (Yes, I’m intentionally using the low-calorie, low-substance advertising non-word, instead of “Light”.)
  • Democrats lose the moral high ground and lose momentum, maybe even find themselves facing a serious third-party challenge that would culminate in DT’s re-election (since we don’t have Ranked-Choice Voting in national elections in the US). This would likely hand DT a majority in the house again and set progressive politics back years, even as the climate clock is ticking.
  • The message to the Republicans will be “we don’t care enough to engage you over these crimes. Go and do whatever evil you want.”
  • Especially if re-elected, DT will be emboldened to do even more criminal acts, encourage even more race and ethnic divisiveness, stock the courts with even more extremist judges, roll back environmental and human rights protections even faster,  follow the footsteps of those dictators even more closely.

The message the Democrats must put forth is that we do care, we will hold him accountable, and we will keep the promises we made to represent everyone in the district. To get there, we progressives need to create a scenario where the Democrats see both the need to remove DT, hold him accountable for both his criminal behavior and his disastrous policies, and undo as much as possible of his anti-life, Profit Uber Alles legacy–and see the consequences to their careers and their party, as well as to the Constitution and the governed, if they fail to act.

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By Posted on Posted in Abundance and Prosperity, Corporate Social Responsibility, Democracy, Energy & Sustainability, Environment, Gratitude, Innovation, People Helping People, poverty, Psychology, Social and Economic Justice Tagged with , , , , , ,

One of Seth Godin’s recent posts was a fascinating look at framing problems. He cited nine factors that make it easier to address them.

Seth Godin. Photo by Jill Greenberg. Courtesy of Seth Godin.
Seth Godin. Photo by Jill Greenberg. Courtesy of Seth Godin.

Riffing on two of the nine, I wrote him this letter (I’ve done some minor editing for clarification since sending it to him):

Non-chronic–rationalization is our specialty, and the reason we learn to rationalize is so that we don’t go insane when faced with long-term, persistent issues. We bargain them down the priority list.  

Solvable–see that earlier riff about rationalization and chronic problems. If a problem doesn’t seem solvable, we’re a lot less likely to stake our attention on it.

Maybe this is one key to why I haven’t yet really made a full transition to marketing myself as a consultant at the intersection of profitability and solving *chronic* problems such as hunger, poverty, war, and catastrophic climate change. I have done some messaging on these problems being solvable even though they are millennia-chronic, other than climate change, which is only 200 years old as a major problem. But maybe they still feel too big and scary for most people to see themselves as part of the solution. 
And yet, in our brief lifetimes…

A lot of the progress is very recent, and I think much of the credit goes to the eight UN Millennium Development Goals (adopted in 2000) and their successors, the  17 UN Sustainable Development Goals (SDGs) (adopted in 2015),

So here’s the question: What advice would you give me in marketing my consulting, speaking, and writing to a population that is so shut down about solving these massive problems that they don’t see the progress we’re actually making? (And may I quote your answer in the blog?)

Shel Horowitz – “The Transformpreneur”(sm)

<End of my letter to Seth>

I got back a one-sentence reply agreeing that we’re making progress and noting that the progress happens more easily when we tell those stories.

So, here’s your opportunity to go where Seth doesn’t go. Let’s get a nice discussion going on how we can convince people that we can–and should–solve long-term, systemic, chronic problems. Please leave your comments.

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By Posted on Posted in Democracy, Ethics in Government, Politics, propaganda, Protests and Crackdowns, Psychology, Social and Economic Justice Tagged with , , , ,

What irony! Donald thinks Rep. Ilhan Omar should resign over tweets he says are antisemitic.

Effigy of "the Donald," photographed by Shel Horowitz at the Climate March, April 2017, Washington, DC
Effigy of “the Donald,” photographed by Shel Horowitz at the Climate March, April 2017, Washington, DC

Just for the record, I am a Jew and I was not offended by her tweet “It’s all about the Benjamins,” about AIPAC’s support for the Israeli government and its frequent mistreatment of its minorities. Criticism of Israel, or of Israeli influence in US politics, is not antisemitism any more than criticism of any US president is antiamericanism. However, I can see where some people would read into it a “trope” that reinforces stereotypes. I don’t agree with them, but I see their point—and so does Rep. Omar, who apologized quickly and meaningfully.

But Donald has tweeted, spoken, and written hundreds of insults against Muslims, Arabs, Mexicans, disabled people, women, journalists, refugees…and that’s not a complete list. Donald has also been very quick to defend white supremacists and Nazi sympathizers, from his pardon of Joe Arpaio to his claim that there were “very fine people on both sides” when a white supremacist deliberately drove into a crowd at a rally in Charlottesville, killing one person and injuring several others. It’s worth pointing out that Donald has repeatedly trashed and stereotyped Jews—with multiple examples in this article, and that doesn’t even mention the infamous incident about only trusting short men in yarmulkes to count his money (smearing blacks as not trustworthy AND reinforcing anti-Jewish stereotypes in a single three-sentence remark).

So here’s my question to Donald: If you think Omar should resign over a single ambiguous remark, why haven’t you resigned after a lifetime of hate speech?

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By Posted on Posted in Business Ethics, Democracy, Ethics in Government, Ethics-International, Politics, Social and Economic Justice Tagged with , , ,

So many times, I’ve seen smart people saying we should not impeach or invoke Section 4 of the 25th Amendment (the Constitution’s presidential removal clause). Here’s why I think we should.

The United States Constitution

It’s true that Pence has both worse ideology and better political skills—and a Pence presidency could be extremely scary. I hope Mueller takes him down too, and that’s a real possibility.

But if he is sworn in after impeachment, he will be very, very careful. He will have to be seen as the unifier, and he will have to walk very carefully to avoid falling into the pit he created by his own actions, his own complicity. I think he will be quite cautious. And if he is not sworn in, the next in line is the very competent and moderately liberal Nancy Pelosi.

There’s also the issue of precedent. It says something very disturbing about our “democracy” that we have allowed this man to um, “serve” while continuing to break law after law, while telling 8158 lies in his first two years in office—6000 of them in 2018, while lining his own pockets, etc.

The possibility of a maniac like DT in office is why we HAVE the impeachment, emoluments, and removal-for-incompetence/incapacity clauses. We damned well better use them if they are anything other than ink on paper. Not using them forfeits our rights as citizens and makes it harder to challenge the next incompetent narcissist. I wonder: would this presidency have even been possible if GWB had been impeached for his incompetence, the actions of his competent but evil henchmen like Cheney and Rumsfeld, or for the fraudulent justifications for the Iraq war—or if the Democrats had fought hard enough in 2000 to prove that the election was fraudulent and should be overturned, thus preventing the GWB presidency in the first place?

Interestingly, the 25th Amendment requires the Vice President’s active cooperation. Here’s the full text of Section 4:

Whenever the Vice President and a majority of either the principal officers of the executive departments or of such other body as Congress may by law provide, transmit to the President pro tempore of the Senate and the Speaker of the House of Representatives their written declaration that the President is unable to discharge the powers and duties of his office, the Vice President shall immediately assume the powers and duties of the office as Acting President.

Thereafter, when the President transmits to the President pro tempore of the Senate and the Speaker of the House of Representatives his written declaration that no inability exists, he shall resume the powers and duties of his office unless the Vice President and a majority of either the principal officers of the executive department or of such other body as Congress may by law provide, transmit within four days to the President pro tempore of the Senate and the Speaker of the House of Representatives their written declaration that the President is unable to discharge the powers and duties of his office. Thereupon Congress shall decide the issue, assembling within forty-eight hours for that purpose if not in session. If the Congress, within twenty-one days after receipt of the latter written declaration, or, if Congress is not in session, within twenty-one days after Congress is required to assemble, determines by two-thirds vote of both Houses that the President is unable to discharge the powers and duties of his office, the Vice President shall continue to discharge the same as Acting President; otherwise, the President shall resume the powers and duties of his office.

Of course, Pence has made no secret that he’d love to be President. And any sane person would avoid overmuch loyalty to DT, who has shown over and over again that while he values loyalty in others, he has seemingly none of his own to distribute other than to Vladimir Putin and Russia—an alliance that goes back decades. If DT thinks you’re crossing him, he throws you under the bus with no hesitation. Even if you were his personal lawyer, fixer, and close confidante for many years. Thus, it wouldn’t be a shock if Pence cooperated with—or even initiated—a 25th-Amendment removal proceeding—IF he thought he could get away with it without repercussions from DT or his base.

In short, a legal maneuver to get DT out of office (and perhaps behind bars) is well justified, even though it will only succeed if several Senate Republicans desert him. Because they will, if a people’s movement demands it and they’d rather not lose their own jobs.

In other words, just because the GOP made a bad strategic decision to embrace the devil doesn’t mean we’re stuck with him. If they see the public swinging strongly against DT, they’ll abandon the sinking ship—but they need to hear from their constituents, loudly and often. They could have reined DT in early and firmly but they didn’t want to annoy his “base”—which as a result thinks those members of Congress are weak and don’t care much, and therefore continue to push the envelope on making very bad behavior acceptable. It’s time to push back and demand accountability for letting an incompetent maniac sack our democracy, burn bridges with our allies, collude with our enemies, and lash out at those who can’t defend themselves.

The faster the Republicans move, the easier it will be to re-cage the monster.

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By Posted on Posted in Abundance and Prosperity, Corporate Social Responsibility, Democracy, Diversity, Eco-friendly, Energy & Sustainability, General Commentary, Green Living/Green Lifestyles, Peace and War, People Helping People, Politics, poverty, Psychology, Social and Economic Justice, Technology Tagged with , , , ,

Surely, we can build a better future with technology instead of focusing on autonomous drone delivery of a latte 9 blocks away in San Francisco.

—Seth Godin, December 31, 2018

On New Year’s Eve, Seth Godin riffed on an ambitious list of 23 problems we can focus on solving. A few of my favorites:

Seth Godin. Photo by Jill Greenberg. Courtesy of Seth Godin.
Seth Godin. Photo by Jill Greenberg. Courtesy of Seth Godin.

1. High efficiency, sustainable method for growing sufficient food, including market-shifting replacements for animals as food
2. High efficiency, renewable energy sources and useful batteries (cost, weight, efficiency)
8. Useful methods for enhancing, scaling or replacing primary education, particularly literacy
12. Gene therapies for obesity, cancer and chronic degenerative diseases
13. Dramatic leaps of AI interactions with humans
14. Alternatives to paid labor for most humans
15. Successful interactions with intelligent species off Earth
17. Cultural and nation-state conflict resolution and de-escalation
18. Dramatically new artistic methods for expression

Seth’s list fascinates me because it uses technology as a jumping-off point to solve social problems. Most of us don’t think of technology that way; too often, we think of technology only in terms of lifestyle issues (I don’t even want to label them as problems). Go back to the quote at the very top of this post to see what Seth says about that!

I’m one who does think of technology this way. I’ve written frequently about using technology to turn hunger and poverty, war, and catastrophic climate change into abundance, peace, and planetary balance.

And like Seth, I think we actually can solve these huge problems. As he writes,

[This list seems ridiculous until you realize that in the last few generations, we created vaccines, antibiotics, smartphones, GPS and the Furby].

Not to mention viable solar power, conflict resolution based on deep listening, the ability to access the world’s entire written or pictorial knowledge base from devices the size of a watch, a vast increase in the quantity and quality of organic food…

So I let Seth’s list percolate in the back of my brain for a week.

Here are a few I’d add:

  • Peace: no more armed conflict as a way to settle grievances, anywhere—and this means diplomats must be trained deeply in nonviolence theory and practice, using not just academic but also empirical hands-on problem-solving and creative thinking
  • Nonviolent, respectful conflict resolution taught from preschool through college as a required subject, and reinforced through adulthood in the media, the court system, and government—among other things, that means no longer glorifying actual or threatened violence or presenting it as a way to solve problems in film, TV, or literature
  • New tools for genuine democracy: governments at all levels from village to planet that work for the benefit of their entire population while minimizing any restrictions on personal freedom to act in any ways that don’t harm others, that are based not in who pays the candidates the most but in how each government unit can benefit its population (including the non-humans) and the ecosystem (macro and micro)—this also means ensuring that votes are free and fair, honestly and accurately counted, and allow all citizens to participate
  • Two-way or multiple-way communication with many plant as well as animal species—maybe even with bacteria—not just by a few outliers, but as other languages people could study
  • At least 50 percent urban community food self-sufficiency: even our most paved-over spaces, like New York City,  should be able to supply 50 percent or more of their own food, using rooftops, windowsills, traffic islands, public green spaces, etc. (This will require cleaning up pollution using plant-based filtration, first—and ending sources of ongoing pollution from fossil-fuel-powered vehicles, buildings, and powerplants)
  • Complete conversion to clean, renewable, non-fossil, non-nuclear power sources within five years for new construction or manufacture, and fifteen years to phase in the conversion of existing buildings and vehicles
  • Elimination of all forms of slavery, including not just sex trafficking (Seth’s #3), but also sweatshops, child slaves picking cocoa beans in Africa, prison labor at far below minimum wage…
  • Speaking of prison—isn’t it time we had more humane ways of dealing with criminals and sociopaths?
  • Exploration of space in ways that honor the ecosystems, not to rape and plunder their resources but to expand our knowledge, develop laboratories for alternative ways to design a society, and perhaps find other intelligent life forms we can communicate with and learn from, as Seth notes in his #15 and #23
  • And because not everything has to be so ambitious and grandiose, making email useful again. Figuring out a way to eliminate spam while letting legitimate messages through, even if people write about subjects like marketing or cancer of a the mammary system using the b-word, but keeping the real junk out. That’s actually pretty ambitious, because the only way it’s likely to get done is with a huge leap in artificial intelligence technology—in other words, this is one application of Seth’s #13.

Like Seth, I’ll ask, “What’s on your list?” Please leave a comment whether it’s your top few or a longer list. If comments are closed (which they do automatically after a certain time), write to me at my contact form, https://greenandprofitable.com/contact/, and use the subject, Blog Comment: Seth’s List. I’ll get them posted here.

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By Posted on Posted in Abundance and Prosperity, Branding, Business Ethics, Business-general, Consumer Issues, Corporate Social Responsibility, Customer Service as Marketing, Democracy, Entrepreneurship, Environment, Green Business, Green Marketing, Innovation, language, Marketing Techniques and Philosophies, People Helping People, poverty, Psychology, Social and Economic Justice Tagged with , , ,
We hear lots of talk about being customer-centric—but then we see far too many examples of companies that DON’T walk their talk. I still remember seeing a sign inside a Blockbuster Video store, maybe 20 years ago, talking about their empowered employees. I went up to the counter clerk and asked permission to snap a picture of the sign; I wanted to use it as a positive example in the customer service section of the marketing book I was writing—and the clerk said I’d have to call corporate headquarters. What kind of empowered employee is that? I was so disgusted I never set foot in another Blockbuster.
Most companies will need to make three shifts at the same time to become truly customer-centric. All three are challenging but bring very big returns.
  1. Create a culture where employees feel valued and listened to—where what they do makes a difference. Empower them not just to fix customers’ problems but to harness their own creativity to create preemptive change. IN the trenches every day, employees often have the best ideas for improving things. But they will only share those ideas if they think management will pay attention and that they won’t get punished in any way. No matter how crazy an idea may seem, give it a full airing. Often, you can modify it to be practical, and implement those pieces. Consider implementing a reward system for any idea. The reward doesn’t have to be monetary. It could be as simple as naming the employee with the best idea, or with the most ideas, Employee of the Month. However, if the idea saves or makes the company a big pile, the originator should get a money reward too. For hierarchical companies, this means letting go of command-and-control and making line employees feel that management really wants their ideas—which can be discussed in public meetings/assigned to study/IMPLEMENTATION committees and NEVER dismissed out-of-hand by a manager either 1:1 or in public. This takes training, of course.
  2. Really listen to your customers. Don’t just wait for them to complain. Go out and ask them what they love about working with you, and what they’d like you to improve—and why.

    A woman on a customer service call, taking handwritten notes
    A woman on a customer service call, taking handwritten notes

    Treat this seriously and publicize the way their suggestions become innovations (including honoring them by name, if they consent). Not only will this show how responsive you are, it encourages more people to jump in with their own ideas.

  3. Align your company with a higher purpose. If people feel that you’re making both a difference and a profit, they will become much more enthusiastic Employee turnover drops while productivity goes up, customer retention increases, and you might even become a media darling. For instance, can you identify, develop, and market a profitable product or service that actually helps turn hunger and poverty into abundance, war into peace, or catastrophic climate change into planetary balance?
  4. Bonus tip, because I like to overdeliver: shift from a scarcity to an abundance mindset. Replace “yes, but” with “yes, and”: expand the possibilities, build off that suggestions until you’ve co-created something wonderful. Then go implement it!

Need help? This is what I do in my consulting, writing, and speaking. I’m really good at finding opportunities for almost any company to “do well by doing good” (old Quaker saying): to find profitable niches that make the world better, and to create the products and services to fill those niches. Here’s my contact info. Want to learn more? Drop by https://goingbeyondsustainability.com/ and have an explore.

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By Posted on Posted in Democracy, Diversity, Ethics in Government, language, Politics, Shel's Personal Life, Transparency vs. Secrecy, Uncategorized Tagged with , , ,

Let’s start with the last few days:

Now, a little history recap:

Two years ago, possibly the most corrupt, venal, and dishonest presidential candidate ever nominated by a major party managed to come up with an apparent majority in the Electoral College.

Forbes leads 13mm Google results on DT bullying (screenshot)
Forbes leads 13 million Google results on DT bullying (screenshot)

Why do I say “:apparent majority”? We knew immediately, in November, 2016, that a lot of funny business went on; Green Party candidate Jill Stein filed for a recount in three key states (we still don’t know why key elements within the Democratic Party supported the Republican efforts to block these recounts, only one of which was carried out). We know now that at least one foreign government was actively interfering in the election. To me, this means the current occupant of 1600 Pennsylvania is not there legitimately.

Immediately on taking office, this man began actively suppressing human rights, starting with the first Muslim entry ban; I’m proud that I was one of hundreds of thousands of protestors who fought that attempt, which we overturned).

The past 21 months have been a barrage of broken promises, broken treaties and international agreements…sabotaging the environment, education, and the safety net…diverting billions in tax breaks to those who are already among the wealthiest people and corporations in history, while slashing funds to human services…inciting violence against his opponents…attacking people of color, women, disabled people, the press, his critics, and others…tearing immigrant children from their families and imprisoning them, and failing to keep good records of what kids they stole from whom…threatening the citizenship of children born in the US…appointing a proven liar and probable multiple sexual predator to the Supreme Court…blaming others every time something goes wrong (which is frequent)…appointing corrupt Cabinet members who snack at the public trough while making no pretense of actually carrying out their departmental mandates–it’s far too long a list to fully document here; it would go on for hundreds of pages. I am more ashamed of this administration than of any previous one. Being an American is embarrassing these days.

It is time for this disgraceful man to leave office–preferably in handcuffs. It is time for his enablers in Congress to step down and apologize to the American people. It is well-past time. We have at least two paths to get him out: impeachment and the 25th Amendment *removal for incompetence).Facebooktwitterpinterestlinkedinmail

By Posted on Posted in Activism, Democracy, Diversity, Ethics in Government, Ethics: General, language, Politics, propaganda, Psychology, Shel's Personal Life, Social and Economic Justice Tagged with , , , , , , , , , ,

 

#WeBeleiveHer demonstration supporting Christine Blasey Ford -Northampton, MA, 9-27-18. Photo by Shel Horowitz
#WeBeleiveHer demonstration supporting Christine Blasey Ford -Northampton, MA, 9-27-18. Photo by Shel Horowitz

This month, in my newsletter, I’ll be reviewing Our Search for Belonging: How Our Need to Connect is Tearing Us Apart, by Howard J. Ross with Jonrobert Tartaglione. Ross, of course, wrote well before Brett Kavanaugh was nominated to the Supreme Court. But as I was reading, the relevance of his work to the Kavanaugh/Ford hearings stood out for me.

I am a survivor of childhood sexual assault. The attack happened when I was 10 or 11, but I didn’t tell anyone until I was 16. That didn’t make it any less real or any less painful. It was the defining trauma of my life.

The Senate hearings brought something home to me:

White, straight men with economic privilege attacked Dr. Ford for speaking out, for not speaking out right away, for not presenting enough evidence (when the Republicans refused her attempts to call witnesses or have an outside investigation). White, straight men with power were in such a great rush to vote in someone who made obvious lies under oath and may well have been a serial sexual assailant that they belittled her and lionized him. Meanwhile, white, straight men without economic privilege made death threats against her and forced her from her home. White, straight men defended the high school and college rape culture even while accepting Kavanaugh’s unconvincing explanation that he was far too pure to have participated in that oppressive culture–despite considerable evidence to the contrary on his own calendars and yearbook.

In Ross’s paradigm, those white straight men have set up an us versus them situation. They’ve turned Dr. Ford–and by extension, any survivor of sexual assault, including me–into “other”–something to marginalize, ignore, and/or discredit (my choice not to say “someone” is deliberate, because dehumanizing is a lot of what happens in these “other” situations). While both the Left and the Right engage in this kind of behavior, from my point of view, the Right uses the tactic both more viciously and more consistently).

Watching the highlight video clips, I found Ford quite credible. Watching Kavanaugh attack her, I perceived a sense of entitlement, attempts to dehumanize, and even the tired old tactic of calling the whole thing out as a partisan attack–not to mention that his testimony was crammed with false statements. It sickened me, just as watching Clarence Thomas use similar tactics to deflect similar accusations against him sickened me in 1991. To the Kavanuaghs and Thomases of the world, as a survivor of sexual assault, I will always be an outsider, even though I am male.

In Ross’s view, one key piece of identity politics is the difference in perception between members of the dominant and non-dominant groups: members of dominant groups typically don’t often think about the experience of those in non-dominant groups. Yet, a person of color or a woman or someone who identifies as another type of minority experiences daily reminders that society puts up physical, psychological, economic, and other barriers.

The Kavanaugh/Ford hearings illustrate that difference in perception really well.

I think many of us perceive ourselves or are perceived by others as outsiders in various ways. I have certainly experienced that as a Jew, as a northeastern progressive, as an activist, as someone involved in various liberation struggles. Yet, to a person of color or a Muslim, I would be perceived as part of the in-group that excludes them. That these categorizations are fluid was brought home to me when I ran for City Council in my town, in 1985. I knocked on the door of a man who said, “You’re Jewish, I’m Polish. We’re both Eastern European. We have to stick together against the Irish and Italians who run this town.” I had seen the Polish population as very much a part of the majority culture in this area, and I, as a Jew, was an outsider; he saw it differently, and that opened my eyes.

In the Kavanaugh case, the ignoring strategy no longer worked, so he moved to attempts to discredit, presenting a wide range of emotional behaviors in the process.

And interestingly, according to one very knowledgeable analyst, Diane Curtis, this fits a typical pattern of the sexual abuser quite closely:

Back when I was representing domestic violence survivors in their family law cases, I witnessed a very high proportion of the abusive men on the other side cry in court. For a long time, I thought it was intentionally manipulative, but after a while I came to see it as genuine decompensation as they confronted for perhaps the first time their inability to control the realities they had constructed. For once, someone else — their victims, the court — was writing the script, and they simply couldn’t handle it. The mirror held up to their behavior undid them, at least temporarily; even more so, the loss of control over their little worlds.

If I had had any doubts previously about the truth of the allegations against Kavanaugh, they disappeared when I heard him sniffling his way through the small part of the hearings I listened to yesterday. The angry outbursts I read about later further sealed the deal. I found myself not just certain the assaultive behavior had occurred, but concerned about his wife and daughters — a man who would come that undone during high profile hearings is almost certainly still engaging in those behaviors, in my experience, and I’d wager he’s still a problem drinker as well.

The old white guys in the Senate, and the one in the White House, are similarly breaking down. They are grasping desperately at their control of the world, the reality they have lived for decades, and they are angrily and sometimes tearfully acting out as it is slowly but certainly removed from their collective grip.

The fall of white male supremacy really is happening right now, in painful slow motion, and it is deadly for sure: survivors of domestic violence are at the most risk when they finally decide to leave.

Now more than ever, we need to support one another, we need to make collective safety plans, and we need to keep working to leave white male supremacy behind.

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