Category: Shel’s Personal Life

By Posted on Posted in Branding, Marketing Techniques and Philosophies, Networking, Shel's Personal Life Tagged with , , , , ,
Shel made friends with these three Australians while traveling in Turkey
Shel made friends with these three Australians while traveling in Turkey

Pretty much every networking guru agrees: sending handwritten notes, especially thank-you notes, is one of the best ways to grow your importance in the minds of the people who receive them.

And I know that the hand-written thank-you notes I’ve received stay in my own mind for years, even decades.

But maybe, like me, you have terrible handwriting. And maybe you also get very bad writers cramp. So I hereby give you permission to build your network through other tools. Here are a few of the ways I do that:

  • If I don’t recognize the caller ID: “Good morning/afternoon/evening, this is Shel. How may I make your day special? This starts a lot of great conversations.
  • On the discussion lists I participate in, I do my best to answer people’s questions with friendly, helpful, useful advice—and to answer a lot more questions than I ask. For about ten years, this was the biggest source of new clients in my business, and all it cost was my time.
  • Of course, I add value when possible. On social media, this is so easy: retweet, Like, and share good posts, sometimes engaging in dialog or bringing others directly into the conversation (tagging them). But outside of social media, you can add lots more value without a whole lot of work. Make e-mail introductions to people who could benefit from knowing each other, even if you have nothing to gain from their connection. Send an article or video link you think will interest your contact. Be of service as a volunteer. Interview movers and shakers for your blog, your telesummit, or the book you’re writing.
  • Each year, I select a cool oddball birthday greeting (this year, it’s space aliens singing Happy Birthday). Whenever a Facebook connection’s birthday comes up, my assistant sends them the greeting. When they thank me, I often ask how they’re doing,w hat they’re up to, and when they respond to that, I fill them in on my own very exciting work turning hunger and poverty into sufficiency, war into peace, and catastrophic climate change into planetary balance. NOTE: since many of my FB friends know each other, I typically do these as private messages rather than wall posts.
  • I’m always ready to start or join conversations with strangers—such as the three young Australian women in the picture, whom I met while hiking in Turkey. I’ve actually formed lasting relationships on public transit, at conferences, and yes, even at business networking events.
  • Thank people publicly. When you make people look good in front of others, they remember.

 

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By Posted on Posted in Activism, People Helping People, Politics, Protests and Crackdowns, Shel's Personal Life, Social and Economic Justice Tagged with , , , , , , , ,

Brilliant article in Yes Magazine by Mistinguette Smith: “6 Strategies to Make Powerful Social Change—Starting With “Stay Woke.””

One of the points I make when I give my “‘Impossible” is a Dare (NOT a Fact)” talks is that every one of us has the power to be an agent of change. For every Count Leo Tolstoy (born into wealth and privilege and used his position to work for social change), there are dozens if not hundreds of Martin Luther Kings, Gandhis, and Mother Teresas: ordinary people doing extraordinary things. Most meaningful social change gets accomplished by ordinary people, especially when they organize and work together. I personally started the movement that saved our local mountain. Bree’s courage and power are the norm, not the exception.

I’ve often heard very successful people get asked, “How did you do _____ before you were _______ (the successful person’s name, emphasized)? Even with my own rather limited fame, I’ve been asked “How did you save the mountain before you were Shel Horowitz?”

Here’s what they’re missing. What turned me from Shel Horowitz, self-employed marketing consultant working out of a farmhouse, to Shel Horowitz, locally famous saver of mountains, was going out and starting the movement to save the mountain. It was the doing that created the fame.

Yes, I did have the marketing skills to leverage that and eventually build a brand around profitability consulting for green and socially conscious businesses. Yes, I had the writing and research skills to create a body of work that attracted a major publisher and a celebrity co-author for my eighth book, Guerrilla Marketing Goes Green. Yes, I created enough leverage from that book to be able to do my 10th book, Guerrilla Marketing to Heal the World, comes out in March, with endorsements by Jack Canfield, Seth Godin, the founders of BNI and GreenBiz.com, the author of The New Rules of Green Marketing (among others), and essays from the authors of Unstoppable/Unstoppable Women and Diet for a Small Planet. I grabbed the opportunities to make more of a difference in the wider world, and not just my own community. But just because I made those opportunities happen doesn’t mean they weren’t available to others.

Social change can be based in very small actions. The backstory about Mistinguette Smith’s article is that her editor wanted to ditch the phrase in the title, “Stay Woke.” Mistinguette brought that discussion to Facebook, and that may have been why she eventually won the argument. But the key element to making the change is mindset. This is how I heard about her article before it was published, and how I knew it was published and could read it.

To accomplish positive social change, I think we need two things: one is the sense that we can make a difference and the willingness to try—something any of us can achieve.

The other is the motivation to achieve a higher good than simply obtaining power or profit.I’d even go so far as to say the need to make the world better is a basic human drive, just like food or shelter or sex. If we’re not doing this in some small way, we don’t feel complete.

Let’s look at the difference between two ordinary men who led their countries out of apartheid: Nelson Mandela in South Africa, and Robert Mugabe of Zimbabwe (formerly called Rhodesia). Both were hailed as liberators originally. Mugabe, a teacher and prison-educated lawyer, turned out to be a brutal thug, a dictator motivated by the desire for power and wealth.

But Mandela was clearly motivated by a desire to heal his suffering country. His actions were all about unity and reconciliation. He will be remembered as a hero to the end of time.

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By Posted on Posted in Activism, Arts & Entertainment, Diversity, Ethics: General, language, Protests and Crackdowns, Psychology, Shel's Personal Life Tagged with , ,

Pattern from a Japanese kimono
Pattern from a Japanese kimono
A group of Japanese-American protestors has embarrassed Boston’s Museum of Fine Arts into pulling the plug on the opportunity to stand in front of a Monet painting of his wife in a red kimono, wearing a similar red kimono.

As someone whose stepfather is Japanese, and who had to pose with my wife, my sister and her husband in the authentic yukatas (they’re like kimonos, but less formal and lighter weight) and obis (ceremonial belts) he gave us for some event–and as someone who has certainly seen my own Jewish heritage symbols appropriated and/or misused by mainstream culture–I can relate on some level her perspective.

But I also feel it’s crucial that we learn about the wider world around us, and that e.g. eating Thai food doesn’t mean you understand Thai culture. I think the experience of wearing the very elegant but very restrictive formal Japanese outfit with kimono and obi can provide a little window into what it was like to be upper-class female in 19th-century Japan. It saddens me that those teachable moments were lost in this.

I also do have concerns about how many other opportunities to touch another culture have been taken from us in the name of political correctness. A few years ago, a local high school even canceled a production of West Side Story because they were accused of racism–missing the entire point. Ditto the campaigns to purge high school classrooms of Mark Twain’s anti-racism classic Huckleberry Finn because it used the n-word, even though Twain’s purpose was to use that epithet (which, in his time, was probably the most common word to describe blacks) to build a bridge between the black and white cultures of 19th-century southern Illinois, right next to slave-owning Missouri.

To me, the correct response would have been for the museum to meet with the protestors and ask for their input in recasting the exhibit so it enlarged the educational aspect in a way that the Japanese-American protestors found appropriate–and for the protestors to have made that, rather than ceasing the exhibit, as their demand. Instead, it’s all this shouting at each other instead of talking to each other. Yes, you protest, but then you collaborate and build a greater whole.

Of course, an even more appropriate way to handle it would have been to involve local Japanese-American organizations in the planning and curation to begin with.

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By Posted on Posted in censorship, Diversity, General Commentary, language, propaganda, Shel's Personal Life Tagged with , ,

A friend shared a meme on Facebook this morning: photo of an Assembly of God church marquee with this message on its movable sign: “A free thinker is Satan’s slave.”

Interestingly, many of the most deeply religious people I know would take strong issue with that. They engage with God intellectually. They argue with God when they feel it’s justified. An honorable tradition that goes back at least to Abraham—who, in one of the most remarkable stories in the entire Bible, argues with God about destroying Sodom and Gomorra. Abraham asks if God would spare the cities if there are 50 righteous citizens. God agrees. And then Abraham keeps negotiating, until God agrees to save the city if only 10 righteous souls are present.

But apparently even this is too high a barrier. All they can find are Abraham’s nephew Lot and his family—and they are not exactly models of terrific human behavior. They are taken to safety and the cities are destroyed.

Though I’m not particularly religious, I was raised in an Orthodox Jewish household. People obeyed the commandments as they understood them, but spent lots of time debating their merits—and, for that matter, dissecting the world’s news. And of course, much of the commentary on the Torah came from the sages of old, who would spend hours discussing the intricacies and shades of meaning of some obscure passage. In today’s world, the Jewish Renewal movement (which I do consider myself a part of) has again, actively engaged, reinvented traditions, and provided lots of commentary.

And this is certainly not an exclusively Jewish trait. From the Catholic Worker, Vatican II, and Liberation Theology movements to the preachings of Pope Francis, we see active engagement permeating Catholicism. And we find similar movements in the Islamic, Protestant, and Buddhist worlds (think about the Dalai Lama, for example). And, I’m guessing, in every other significant religion.

The miracle of religion, in my mind, is that people do question, grapple, argue, test out theories—and continue to come back to their own personal version of God.

I feel sorry for the person who crafted the message on the sign.

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By Posted on Posted in Other, Psychology, Shel's Personal Life, Social and Economic Justice Tagged with , , , ,

On Facebook, someone named Fabienne Marthol asked,torn money on stairs-screenshot

“A child ripped up their allowance because it wasn’t the amount his mom Said she would give him. She walked out her room and saw this [for screenshot of the picture she posted, look left]. What would you do? Not how you would feel, but what exactly would you do if this was your child’s behavior?”

The post, made one week ago, was picked up by MarketWatch. It went viral, with 13,660 Likes and 37,734 Shares.

As a journalist, I have a certain degree of skepticism about the whole thing. I know how hard it is to tear up recent US currency, and don’t think too many kids could have even done this. It’s not like ripping up a piece of notebook paper. I also question the absence of any explanation for why the mom didn’t keep her promise.

And I have to wonder what kind of parent thinks the kid needs an allowance of that magnitude—I got fifty cents and, eventually, a dollar a week through high school, which would work out to perhaps $5 to $10 in today’s money. Combined with the bus pass I had to get to school, it was adequate for my needs. My mom, who was far from wealthy, covered my housing (a room in her apartment), medical costs, and food eaten or made in the house. The allowance was for the treats I wanted in my life: a meal out, an occasional concert ticket. I’d assume that this kid’s parents are also covering the basics.

But never mind all that. What really appalls me is the number of people responding on both Facebook and Marketwatch advocating variations on beating the crap out of the ungrateful kid. And one thing I don’t question is that the reader comments are genuine.

Surely we know by now that violence only creates seething latent violence that will come out, maybe years later, against some other innocent. And overreactive violence, even more so. I still remember reeling not from the blow but from the injustice when I got spanked for something one of my sisters had done. (Spankings were rare in our house, but they did happen occasionally.) It would have been very easy to internalize that as rage. Luckily, I internalized it instead as a need to strive for justice—one of sevral catalyzing moments that created the activist I became.

Oh, and in case you’re wondering. If it had been my kid (assuming the parent had some valid reason for shorting the kid and breaking the promise), I’d have said something on the order of “if that’s how you choose to spend your allowance, that’s your decision. If the broken promise was not justifiable, I might have made up the shortfall but in a way that did not reward the behavior—and certainly would not have replaced the ruined money.

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By Posted on Posted in Business-general, Energy & Sustainability, Frugality/Frugal Fun, localism/locavore, poverty, Shel's Personal Life Tagged with , , , , ,
Whole grain cracker (stock photo, not the brand I'm writing about)
Whole grain cracker (stock photo, not the brand I’m writing about)

In the next town over, there’s a store I frequent that sells remaindered natural foods. I bought some whole-grain rye crackers there recently, costing 99 cents for an 8.8 ounce package. Yesterday I noticed this astonishing bit of small print on the label:

Made in England from local and imported ingredients…Imported and distributed by [address in Australia] and [address in New Zealand].

Our nearest full-scale international airport is in Boston, Massachusetts, USA, about 100 miles away. Googling the distances, it’s about 20,000 miles from England to Boston via either Australia or New Zealand.

The cracker label does something very odd about  ingredients: wholegrain rye flour and salt are listed, and then—presumably because they’re recycling the same back panel across several flavor varieties—”May Contain Oats (Gluten), Wheat (Gluten), Sesame Seeds, Soya.” It’s a fair guess that at least the sesame (definitely included in this flavor) and soy traveled an additional few thousand miles to get to the factory in England.

Mind you, I’m not a locavore purist. Yes, I prefer to eat local, but I’ve got plenty of olive oil, chocolate, and other products in my kitchen that don’t grow around here. But when there is a local product available, I prefer to buy it. Years ago, I stopped buying the very wonderful bread I used to get because it’s made in California, and there’s perfectly lots of good bread made within 10 miles of my house—and I’ve basically only bought locally baked bread since then. (I did buy a loaf of my old favorite when I was in Berkeley, where it was local.)

Grains can be grown in my area, and some of the local bakeries actually use local ingredients (including a tortillaria that uses local, organic heirloom corn, and their tortillas are delicious).

It should not even be possible that something could travel 3/4 of the way around the world, be sold to me at that price, and have anyone involved make a profit. The shipping costs alone have to be much higher than that. And if externalities were counted and the true costs figured in, I should have been looking at a price tag somewhere around $10.

In the privileged middle-class country where I live, the impact is somewhat modulated, because only a small percentage of people make their living as farmers, and many of those farmers have secured markets that are insulated from these kinds of macroeconomics games (farmers markets, specialty restaurants, etc.). But talk to any dairy farmer in the US, and you’ll find that the economics are very troubling.

And when imports are dumped below-cost into subsistence farm economies in developing countries, the results can be tragic. Farmers who cannot compete with these artificially low prices lose their markets, and eventually their land. They crowd themselves into massive urban slums where they can find menial jobs, and those overcrowded megacities become crime-invested nightmares—while the land they once farmed withers or is polluted by some big industrial scheme where manufacturing jobs have been outsourced because it’s cheaper to operate in countries without strong environmental regulations.

We need to rethink our food economics and our whole consumer economy. Desperately.

 

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By Posted on Posted in Business Ethics, Eco-friendly, Frugality/Frugal Fun, Green Living/Green Lifestyles, Shel's Personal Life Tagged with , , , , ,

Value is about not just price, but quality. This busy market obviously understands.
Value is about not just price, but quality. This busy market obviously understands.
If you want to market on price, look at words like “affordable” and “value.” “Cheap” can be deadly.

As a service provider, I did lead on price for a number of years. Back in the days when much of my business was resume writing, I used a simple half-inch in-column ad in the Yellow Pages (remember them?) with the slogan “Affordable professional resumes while you wait.” The year they changed it without permission to “Affordable professional resumes while U wait,” I successfully argued that proper grammar was a key selling point in my line of work and they killed it—and got the cost of the whole year’s ad refunded. I turned out to be wrong; that ad brought me plenty of clients. But I personally would not patronize a writing service whose face to the world was ungrammatical.

Those ads ran in the 1980s and 1990s, and resume writing is only a tiny fraction of my current business. These days, I stress value, not price–for all the services I offer. Some are still quite inexpensive, like writing a press release or book cover—or, for that matter, the occasional resume I still write. Others, including strategic consulting on green and social change profitability as well as book publishing consulting, can be fairly pricy.

I would have moved away from marketing on low price anyway, as my business matured. But if I hadn’t, my business would have dried up. The market is very different now. Nobody is a prisoner of their own geography any more. I can’t compete on price with some clown on a bottom-feeding service bidding site who throws an article into a word-blender and spits out crap for $5 a shot. But I sure can compete on value and quality.

As a consumer, I’m price-sensitive on some items, but quality will trump price, and so will politics. Yesterday, I spent $40 or $50 at the farmers market. I could have bought the (theoretically) same items at a supermarket for half the price, but not the organic/local/fresh choices I purchased. But I also stopped at the local independent discount store and picked up some just-past-date polenta for a buck. I cooked it last night and it was fine. I have a less gourmet one in my fridge that I paid $3 for at a different store and it doesn’t expire until November, which means the one I ate tonight was probably packed last summer. But that’s OK, it was fine.

I learned all the way back in the 1980s that price and value were not necessarily the same. After a couple of bad experiences with cheap electronics, I started buying better quality components for my stereo, better telephones, and so forth—and being much happier with my purchases. I learned that I could get a good deal through a remainder catalog, and that a $100 item with an original list price of $300 was generally going to be a much better value than a $75 item that had never sold for more than $100. And when I bought my first computer, I went with the expensive but easy-to-use Macintosh and was very happy I did.

I will shop at that local discount store, but I won’t shop at that very famous low-price big box store beginning with a W. While I recognize that they are among the best in the industry on sustainability (something very important to me), I’m also painfully aware of how much I dislike their store siting and closing policies, their community relations, labor practices, supplier practices, and a bunch of other stuff. Plus, I’ve heard that the quality is often less than stellar. I give them kudos in my speeches for, among other things, developing a massive market for organic foods among people who have never been inside a Whole Foods. But I personally choose not to shop there.

But I’m perfectly happy to drive inexpensive, functional cars. Right now, we have a 2004 Mazda, bought new for $17K, and a 2005 Toyota Corolla, bought at six years old but with only 26,000 miles on it, for $10K. I expect both to last several more years. When we bought the Corolla, one of our other options was a used Prius with 99,000 miles, for $12K. The Corolla seemed like a MUCH better deal. It wasn’t the lower price so much as having only 1/4 as many miles.

In short, as a consumer, I’ll definitely factor in price, but it won’t be the only factor. How about you? As a business owner and as a consumer, how does price factor into your decisions.

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By Posted on Posted in Activism, censorship, Demographics/Psychographics, Diversity, language, Marketing Techniques and Philosophies, Peace and War, Politics, propaganda, Psychology, Shel's Personal Life Tagged with , , , , , , ,

Today, I encountered a post from an Internet friend who lives in Israel, urging Israeli Prime Minister Benjamin “Bibi” Netenyahu to bomb Iranian nuclear facilities.

The post made me feel queasy. My original response was a desire to scream and yell that this was racist. Fortunately, I had enough self-control not to give into that stupid and unproductive urge. I also didn’t want to start a firestorm of negative attacks on me because I had the temerity to disagree with a view that I felt was both racist and extremist. And yet I wanted to confront this way of thinking and not let it go unchallenged.

So instead, I thought for a couple of minutes about what type of response would actually be heard and not blocked out—what could actually advance a dialog. (I will confess that I haven’t always been skilled in that type of response, but I think I’ve gotten much better in the past several years.

And this is what I finally wrote—knowing that my friend is deeply religious, and that an appeal to his religious convictions might actually get through.

Even as poor a student of the Torah as I am knows that God does not want to see innocent blood shed. Your recipe for Bibi would leave hundreds of thousands dead and the Middle East–including Israel–in flames. Possibly the entire world. I urge you to think carefully about unintended consequences.

And amazingly enough, this actually did open a door for some mild and thoughtful dialog. Not a perfect outcome but one I could feel reasonably good about. I had used the marketing principles I teach, and given the right message for the audience.

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By Posted on Posted in General Commentary, Shel's Personal Life, travel Tagged with , ,

The famous globe at the Epcot Center entrance
The famous globe at the Epcot Center entrance
On my fifth trip to Orlando, staying 3 miles from the Walt Disney World entrance, I figured it was time. So I arranged for press comps and spent half a day at Epcot (the logical park for someone into both travel and outer space). I had low expectations, but the experience fell so far below those low expectations it was shameful.

I’d always thought that the travel half of Epcot attempted to recreate the experience of being in many different parts of the world. They featured exactly 11 countries, eight of which I’d been to. Nine of those 11 were exclusively about shopping and eating. Two actually had an educational exhibit (one of which, in the Japan pavilion, was quite well done but only took about 30 minutes to go through the whole thing). We did catch one excellent performance by a Chinese dance troupe. On the space side, the simulated space ride was excellent, but the rest of it was pretty mediocre, and the lines were very long. And considering that almost all the space exhibits had corporate sponsors, you’d think they could do something about the very high admission fees.

I’d experienced a similar space simulation 40 miles away at the Kennedy Space Center, a much more interesting park overall, and considerably cheaper, to boot. In fact, we liked Kennedy so much, we went back the next day to see the parts we’d missed. If you’re going to Orlando and you’ve got a personality like mine, it’s a better bet.

The whole experience made me very grateful that neither of my kids ever showed any interest in going to Disney. They’d much rather come with us to places like Denmark, Italy, and California (we live in Massachusetts).

Real places, in other words. Disney is a marketing machine that has very little to do with recreating reality.

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By Posted on Posted in Marketing Techniques and Philosophies, Shel's Personal Life Tagged with , ,

Ooops! I’ve been reviewing my blog posts over the past several years, mining material for my next book. And I’m embarrassed to find this post, dated March 14, 2012, promising to report back on the results of a concentrated effort to get search engines to notice a particular page—in this case, the page for my resume writing services (once the mainstay of my commercial writing services, but now a considerably smaller percentage of my work).

So, better late than never, here are the results:

Whether it was the strategy I discussed in that post or something else, I’m pleased to report a definite uptick in inquiries (most of which come by phone, interestingly enough). Last year, for the first time in a long time, resume clients who found me by looking outnumbered those referred by past clients or colleagues—and virtually all of those were via Google or an online Yellow Pages (I think there were one or two who found me in the paper Yellow Pages). And while it’s still a very small part of my business, the overall number was significantly higher last year.

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