Would you use the same marketing strategy to sell a Lexus and a Smart car? I certainly hope not! Market segmentation, and then marketing differently to those different segments, is a pillar of marketing strategy and has been for more than 100 years. And in our technological era, it’s so easy to do, you’d be a fool to try any kind of one-size-fits-all marketing.

This is equally true in any sector of the Green market. Example: the affluent suburbanite who shops at Whole Foods is going to have different wants and needs than a just-getting-by urbanite who’s a member of a food co-op for economic reasons…or the rural farmstand shopper who values the freshness and health benefits of just-picked organic produce. And with each of those slices, you want to slice again: a parent of young children needs a different approach than an elder living alone. Market to them differently, or fail to market.

Just as in B2C (Business To Consumer) marketing, in the B2B world, you have to understand not only your own motivations, but those of your clients. Are they motivated by a desire to lower carbon footprint, a desire to reach the Green market themselves, an EPA mandate to clean up their act, or simply a desire to shave 30 percent off their energy bill?

There’s a good article on the Strategic Sustainability Consulting blog on this, which I found through Carolyn Parrs’ blog.

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Today marks the 47th anniversary of the March on Washington, and of Martin Luther King’s “I Have a Dream” speech. Right-wing extremists Glenn Beck and Sarah Palin will dishonor King’s memory by having a rally on the same site, opposed to all the values King held dear.

I’m okay with that, actually. I’d never go, other than to hold a counterprotest sign—but I believe strongly in the 1st Amendment rights of freedom of speech and freedom of assembly. As did King, by the way.

I think Beck and Palin are despicable. I also think they have every right to hold their gathering of the lunatic fringe. And I’m aware that I’ve taken plenty of stands over my career for which others would paint me as “lunatic fringe.” Some of them are now mainstream, such as aiming for zero waste, repurposing rooftop space into food and energy collectors, and getting the heck off fossil and nuclear power sources—but they sure weren’t 30 or 40 years ago. I would not have granted then, and don’t grant now, the right of others to tell me how to think, and I don’t claim that same privilege against others whom I disagree with. The right to try to convince them, certainly—but NEVER to dictate what is or is not acceptable thought.

I remember holding a lone protest in front of the local courthouse when the U.S. bombed Lybia. The first day, I got a lot of middle fingers and angry shouts. By the second day, a few people had joined me. On the third day, with a larger crowd, we were getting mostly thumbs ups and supportive honks. It was hard, on that first day. But I remembered my favorite Abraham Lincoln quote, “It is a sin to be silent when it is your duty to protest.” Taking an unpopular position didn’t take the burden off me to take a stand.

And some of my positions are still out of the mainstream—so far. One such is that a Muslim group has every right to practice that other First Amendment right, freedom of worship—even two blocks from Ground Zero. As Keith Olbermann pointed out recently, there’s already been an Islamic center coexisting in that neighborhood since before the World Trade Center was even built. But even if there weren’t, this country was founded on the principle that people can peaceably assemble, worship the God of our choice (or no God, if we choose), and say what we want to say even if it makes others unhappy. That’s what made us the shining light of Democracy for the world, the example that so many other nations wanted to follow. Those are American values that I hold dear. And I predict that they will once again return to the mainstream of an America that seems to have forgotten its proud heritage.

It means the right to build an Islamic Center—a gathering place for peaceful worship and community activities—on an abandoned site a few blocks from Ground Zero, and it means that Beck and Palin are appropriately permitted for their disgusting festival of intolerance. The appropriate reaction is boycott or counterprotest, not an attempt to silence those we disagree with.

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Came across this article, “Why Are The Feds Banning E-Readers?” by Pat Archbold, on National Catholic Register:

Sometimes the federal government does something so laughably moronic, that one has to stop and ask the question “Are they really that dumb or is something else going on?”

Here is the setup. Recently a number of universities around the country decided to take a look at using some modern technology in the classroom in an effort to save money. These universities took part in an experimental program to allow students to use the Amazon Kindle for textbooks. As you know, many people now use e-readers like the Kindle or the Nook as a replacement for traditional printed books. There are many reasons for this including cost, environmental impact, and convenience. Further, anyone who has gone to college understands the high cost of textbooks and would likely support any way to reduce this large expense.

Here is the pathetic punchline. For conducting this experiment with the Kindle, Obama’s Department of Justice threatened legal action against the universities. The ridiculous contention of the Obama administration is that the Kindle and e-readers violate the Americans With Disabilities Act. Why? Because the blind can’t easily use them.

Now the first thing that would pop into the minds of anybody with a third grade education and that does not work for the government is this simple question. If e-readers discriminate against the blind, do not traditional textbooks discriminate equally? The obvious answer is yes.

The obvious solution, in my mind, is to require the universities to offer a suitable alternative for blind and visually impaired users—NOT to prohibit the devices entirely. E-book texts are easily converted to voice, so the only issue is giving those who don’t see a way to navigate into the right e-book.

But his article, and the comments it drew, amazed me with their various “evil conspiracy” theories. Yes, there were some that argued rationally about the legitimate difficulties blind users have with these devices (and pointing out that they have much more difficulty with a printed book). But there were also a number of comments speculating that this is a way for the Obama administration to control dissent and silence conservative voices.

My question to them: what have you been smoking?

Here’s Archbold:

I posit another and perhaps more nefarious reason. I think that the federal government is adamantly opposed to the use of e-readers as an alternative to textbooks for fear of loss of control. This loss of control is not so much at the university level but at much younger levels. The universities just happened to be the first ones to try.

Here’s one of the comments, from “Frank”:

A great deal of control over curriculum nationwide is exerted through textbook control. Education is critical to progressives. Remember, those who control education, control the culture. (Now , think of Obama’s childhood development, i.e. Indonesian grade school;, contact with Frank Mitchell Davis during high school years;, professors at Occidental College and Columbia University;, Alinsky acolytes in Chicago; social/political training in Hyde Park, Chicago South Side; Chicago political cauldron. Put it all together, what else can you expect but what we have experienced since January 20, 2009?)

To me, the ruling that e-readers are out of compliance with ADA—and I speak as a disability advocate who served on my city’s official Disability Awareness committee for six years—is nothing more than the typical heavy-handed over-response of large government entities. No malfeasance, just bureaucratic inability to see past a one-size-fits-all solution. It’s the same mentality that, here in Massachusetts under Massachusetts General Law Chapter 40B, allows developers to ram through inappropriate and out-of-character housing projects that violate local zoning, in the name of increasing the ratio of affordable housing. Affordable housing is a worthy goal, and I spent about ten years doing a lot of volunteer work to address that issue—but 40B is a cannon shot fired against a mosquito: the wrong tool, with lots of unintended and undesirable consequences.

The same mentality that thinks every road improvement—even our local bikeway—has to include over-widening, over-straightening, and often removing trees, stone walls, and other vital features.

Big governments are slow and clumsy creatures with limited intelligence, even when they’re headed by very smart people. Over time, we as a society will realize that conditions vary in different locations, and one size really fits no one at all, only breeds resentment.

Progressives can make common cause with the Right on this issue: local control is the preferred alternative whenever practical.

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This post is part of today’s worldwide BloggersUnite event, Empowering People With Disabilities.

As my Boomer generation ages, and as our parents move well into the elder category, I reflect often on something I learned as a young organizer with the Gray Panthers (1979-80): the idea that society had best learn how to incorporate people with disabilities into active daily life, because most of us were going to grow into that category sooner or later. Accidents, injuries, degenerative diseases, and the general aging process mean that most of us can’t physically do some of what we used to do.

But it certainly doesn’t mean we can’t be useful and productive. Role models are all around us. My Gray Panther chapter leader was a woman in her 70s who could barely see or hear and had some walking disabilities. She could still give fiery speeches once I brought her to the senior center we’d be speaking at that day–and at age 70, she’d taken up yoga and become a vegetarian.

In fact, long before there was consciousness about disability rights, I was raised reading about some of the intellectual and artistic superstars with disabilities. Helen Keller is the most famous, a widely respected author, speaker, and thinker who could neither see nor hear. Also, the inventor and scientist Charles Steinmetz and President Franklin Roosevelt, among others. Grandma Moses, one of America’s most famous painters, never picked up a brush until age 76–and that left a 25-year career as an artist before her death at 101.In our own era, physicist Stephen Hawking comes to mind.

Now, with disability activism and a much greater visibility following the 1988 Americans with Disabilities Act, we see over and over again the talent and resources we had lost by shutting people with disabilities away and out of the mainstream. We’re a long way from full equality, but we’ve sure made progress.

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Right-wing bloviators spewing bile and calling it “news” have been a fixture on the political scene for quite a few years now. And they’ve had influence far beyond the numbers of “true believers.”

While it’s hard to understand why anyone would pay attention to these mouthy masters of misrepresentation (take that, Spiro Agnew!), we see their influence in the raucous but marginal Tea Party gatherings, in the intransigence of the “Party of NO” in moving any policy agenda forward, and in such incidents as the forcing out of the amazing Van Jones as Obama’s Green Jobs advisor and the defunding of a national community organizing group based on the actions of a couple of idiots (even though most of those approached in the sting refused to go along)–by that logic, we could have defunded Congress centuries ago.

So it’s with gladness that I report that as soon as it became obvious that the widely circulated video of black official Shirley Sherrod making what sounded out of context to be racist remarks–and which forced her unwilling resignation–turned out to be just the opposite–a story of how she overcame her internal racism and did the right thing to help a white family–Agriculture Secretary Tom Vilsack made a public apology and offered her a job again.

The hatemongers lose this round. Now…how aobut revisiting the Van Jones incident.

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My friend Ken McArthur blogged about his internal struggle in not confronting racist remarks from his substitute barber. I gave him this advice:

It’s not too late. Go back and find him. Tell him, in a respectful, not angry way, “Ever since you cut my hair, I’ve been thinking about some of the things you said and how much I disagree with them. I’ve been beating myself up for not challenging your racism when you expressed it. So today, I’m going to stop beating myself up and tell you that I didn’t appreciate your put downs of those who look different from you, and I’ll not have you cut my hair again.” Then stand still and listen for dialogue. It may be quite vitriolic, but you may be able to go deeper. And you owe him that much.

You do this, not for his soul, but for yours. But there may be a side benefit of reaching his, too (maybe not right away).

Thanks for being brave enough to share this post. I look forward to the follow-up post about what happened when you went back. And how lucky you are that you have the opportunity to “undo the not doing.” I can remember a couple of incidents in my teens where I failed to interrupt racism or sexism on the street and never knew the identities, never had the chance to back and make it right. 40 years later, I still feel guilty.

Mind you, I’m no saint. I have successfully confronted oppressive behavior at times, left it unchallenged at times, and confronted the behavior without effecting any change at other times. Once I got an obscenity-laced tirade directed at me by name and religion, and that was scary (she later called up to apologize). But I’ll always be proud of the time I intervened with a child whose mother was about to lose it over his tantrum in the supermarket (I got the kid laughing by quacking at him)–and always be ashamed that I did nothing to intervene years earlier when a man was verbally abusing his girlfriend on the streets of New York.

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I am Jewish, and I can say this. Nazi-like behavior is unacceptable no matter who does it. Jews have no more right to be disgusting and criminal than anyone else.

There’s a certain ultra-rightist segment of the American Jewish population that is completely intolerant of any criticism of Israel–just as there are certain ultra-rightist Americans that don’t accept legitimate criticism of the United States government (or at least they didn’t while Bush was in charge).

Rabbi Michael Lerner is the founder of Tikkun magazine and a prominent Jewish progressive (and yes, a supporter of Israel, though not always of Israel’s policies). Apparently, these fascists thought it wasn’t Kosher that he extended an invitation to South Africa’s Judge Richard Goldstone to host his grandson’s Bar Mitzvah (and gave the judge an award), because the judge was persuaded by similar thugs not to attend the event in its original location. Click here to read Tikkun’s press release.

Goldstone, you’ll remember, is the well-respected jurist and ardent Zionist who conducted an independent report on the Gaza invasion, and found that Israel’s conduct was deplorable.

Both the US and Israel were founded on the premise of democracy. In a democracy, dissent is acceptable. Criticism of the government is acceptable, and in fact is necessary to keep the government honest. The terrorist thugs who attacked Rabbi Lerner’s house must be held accountable.

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Copywriter Ryan Healy had an interesting post today discussing the reasons why people unsubscribe from his blog. Not surprisingly, many had to do with e-mail overload. But quite a few had to do with Ryan’s openly conservative Christian mindset.

I’ve been reading Ryan’s stuff for a couple of years now, and I’m very far from either conservatism or Christianity. But I still read him. Here’s the comment I posted on his blog that explains why:

I get some posts like those as well. And Ryan, while you and I are poles apart politically (I think Obama has sold out to the conservatives), and while I do consider myself a person of faith, I don’t happen to be a Christian, or particularly religious. But for me, those are not reasons to unsub. You always keep a civil tone, and I think core disagreements force me to rethink my positions, justify them to myself, and sometimes find them wanting and shift. If you were nasty about it, that’d be different. (I don’t read much of Dan Kennedy anymore because he’s way too shrill in his conservatism. I do read Clayton Makepeace, and have even contributed a few articles to his conservative news site as “The Unabashed Progressive”–but I tend to turn off when he goes political).

Anyway, in spite of my ultra-crowded in-box, I’m continuing to read your stuff even as I’ve cut back on a lot of others 🙂

And I love both your commitment to ethics (which I share) and your copywriting/marketing smarts.

I trust also that if you read my blog, you wouldn’t be turned off by the unabashedly progressive positions I often take.

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Finally, a decades-overdue move to allow hospitalized patients to choose who should be allowed in to see them! President Obama issued a presidential directive Thursday night making federal funding contingent on nondiscrimination in visitation, and providing much greater respect for patients’ wishes in carrying out healthcare decisions.

This is a victory not only for gays and lesbians, but for anyone who “chooses their family” through means other than legal marriage, including many elderly, or those with common-law companions.

The above link includes a video interview with a woman who broke into tears, remembering that she was barred from visiting her dying female partner, and who said she felt like she’d failed her partner of 17 years, because she wasn’t there to hold her hand.

Obama is to be commended for this. It should have been done by FDR, or Kennedy, or Johnson, or even Clinton.

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