Delegates at an international meeting
A similar international meeting (in Bonn, Germany)

After the failure at Copenhagen a few years back, I didn’t have big hopes for this year’s event. Yet, I’m beginning to think the big Paris climate change conference known as #COP21 may actually accomplish some real change.

Oddly enough, my optimism is rooted in something I would have seen a few years ago as a fatal flaw: that the results will be based in voluntary, not mandatory, compliance.

Why? Because:

  1. We can’t GET mandatory compliance. In the US, that would require a yes vote in each house of Congress, or even worse, the 2/3 Senate support required to adopt a treaty. But even as far back as Kyoto, US electoral politics had become a toxic swamp of attack-dog partisanship. No climate change bill with teeth is going to pass Congress any time soon. And without US (or China’s) participation, any agreement would be useless.
  2. The US and China have already agreed to take climate seriously, and have negotiated their own agreement. Weaker than I’d like, but a heck of a good start, and one that seems to have helped apply the brakes on China’s mad rush to coal (the worst scenario for averting climate disaster).
  3. The business community has woken up. Often a force for conservatism, the business world now understands the catastrophic consequences of failure to make meaningful progress on climate change—and the profits to be made in doing the right thing. If the government won’t act, they will force action through other channels. The emergence of environmental activism among evangelical Christians and even a subset of Tea Party activists who care deeply about the environment is also very encouraging.
  4. The growing use of carbon markets provides additional financial incentives for cutting carbon.
  5. New technology makes it easier to do more with less, use. our resources far more effectively, and solve engineering problems with biological thinking (for example, letting bridge engineers study spiderwebs). We understand now, for instance, just how much energy and carbon we can save by going for deep conservation.
  6. Early discussions about whether the world should agree on a 1.5 degree Celsius vs. 2 degree C cap in global temperatures compared to what existed before the Industrial Revolution means we’ve finally gotten past the question that’s been holding us back for so long: why do we need to contain rising temperatures in the first place? For the first time, the world is pretty much in agreement that it has to be done. Not just scientists, this time, but governments, too. Climate deniers (other than in the US Republican Party leadership, apparently) are now as marginalized as environmental activists were 20 or 30 years ago.

I could keep going, but you get the message—we can do this!

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Aftermath of Hurricane Katrina. Photo by Palmer W. Cook
Photo of debris after Hurricane Katrina
Aftermath of Hurricane Katrina. Photo by Palmer W. Cook

It’s not often you hear a self-professed liberal Jewish feminist open her talk with ten minutes praising the Pope. But that’s how Naomi Klein, author of This Changes Everything, The Shock Doctrine, and several other groundbreaking books, began her talk at Mount Holyoke College last night. While acknowledging a litany of areas where she and Francis have profound disagreements—among them same-sex marriage and a woman’s right to control her own body—she thanked him publicly for his attention to the planet in peril and its dispossessed people, saying he was a great example of what environmental leadership looks like right now.

And for Klein, those two areas—helping the planet and replacing poverty with abundance—are forever braided together. “Climate change is an accelerant to all the other issues going wrong…It’s not about saying climate change is so big that it trumps everything else. All are equally urgent, and we don’t win by pitting these issues against each other.” We win, she says, by joining forces to demand holistic approaches that simultaneously solve climate heating, create jobs and economic opportunity, and remediate ism-based oppression—by “connecting climate change with a broken economic model”—a concept she calls “intersectionality.”

(This is a message particularly dear to my own heart, and thoroughly integrated into my forthcoming 10th book, Guerrilla Marketing to Heal the World as well as my own talk, “‘Impossible’ is a Dare.”)

The impacts of climate change, she notes, often fall most heavily among the very poor countries, and the very poor residents of rich countries. Oil refineries, coal plants, and high asthma rates tend to be found in low-income communities, often with high concentrations of people of color. Rising floodwaters will inundate poor, tiny island nations first. “It’s not just about things getting hotter, but about things getting meaner. More militarized, more racist,” as we see in the response of countries like Hungary to the Syrian refugee crisis. Which she sees as climate-related, noting that the Syrian civl war followed the worst drought in Syria’s history. Climate change, she says, is also a women’s and a feminist issue; the impacts hit women disproportionately as well.

So her challenge to climate activists is to turn “disaster apartheid” (e.g., the detestable official response to Hurricane Katrina) into “energy democracy.” And that includes making sure that the communities hit hardest are first in line for improvements that meet their needs.

Hurricane Katrina, which inspired Klein to write The Shock Doctrine and begin her climate study that led to This Changes Everything, was a perfect storm combining “heavy weather and a weak and neglected public sphere.” She points out that by the time Katrina made landfall, it had been downgraded from a Category 5 hurricane to a mere tropical storm. The levees should have withstood the onslaught, if they hadn’t been allowed to fall into disrepair.

While the world looked on with horror as “FEMA couldn’t find New Orleans,” and “prisoners were abandoned, locked in their cells as the waters were rising,” evacuees were given one-way tickets out, and the elites seized an opportunity to remake the city as a wealthier place, with 100,000 fewer poor blacks, even tearing down public housing projects undamaged by the storm, to replace them with high-end condominiums.

Quoting Black Lives Matter leader Alicia Garza, Klein says it’s time to “‘make new mistakes’…we can’t demand perfection but we can demand evolution.”

Examples of the old mistakes we shouldn’t keep making:

  • “Projecting messianic fantasies onto politicians” and becoming disappointed when they fail to save us
  • Believing we can solve all our problems with market forces (she cites the recent Volkswagen fuel emissions tampering scandal as an example of why that doesn’t work)—or with technological fixes, which include not only wonderful new green energy systems but also environmentally catastrophic technologies like fracking (“the oil companies have figured out how to screw us sideways”), tar-sands oil, and massive pipelines such as the Keystone XL
  • “Building a movement entirely of upper-middle-class white people and wondering why people of color don’t join”
  • “Tearing other people to shreds” in bouts of anger disguised as political purity
  • Thinking that any one of us can do it all ourselves

Noting that fossil fuel companies will work extremely hard to protect their enormous profits and will try to win the public by pointing out the lifestyles of luxury fossil fuels have allowed us, Klein says we won’t win by trying to educate fossil-fuel billionaires like the Koch brothers. Furthermore, “we cannot look at this without looking at who burned what, when. Fossil fuels have allowed us to live the fantasy of a life apart from nature. But the response from the earth, though slow in coming, says there’s no such thing as a one-way relationship, and you were never the boss! We could see this as a cosmic demotion—or as a gift.”

But we do have many victories to celebrate, including Shell’s decision this week in the face of strong opposition from environmentalists to withdraw from arctic drilling…China’s major reduction in coal development and initiation of carbon cap-and-trade—due to public pressure even in that repressive society—when only a few years ago a new coal plant was opening every week…the 400,000 new jobs Germany has created in shifting 30 percent of its energy from fossil and nuclear to solar and wind (to name a few). “As I talk to people, the biggest problem is that they think they can’t win. But we are winning, as part of a global movement.

And just as the shock of the Great Depression economic collapse created space for New Deal social reforms, so the climate catastrophe, coupled with the current collapse of fossil fuel prices, with the price of a barrel of oil plummeting from $100 to $50 in three months,  could catalyze transformation: “integrated holistic solutions and a road map. There’s a progressive tradition of using these shocks to build….a moment where we can do things that weren’t possible before. We can shut down bad projects and bad policy. We can win a moratorium on all arctic drilling. It’s easier to bring in a bold progressive carbon tax…the political goal has to be a polluter-pays principle…the mostr sustainable route is weaving together the yes and the no.” She delighted in recent progressive electoral victories in Alberta (long controlled by tar-sands-loving right-wingers) and in the UK, where the Bernie Sanders-like Jeremy Corbyn has just become head of the Labour Party. Also in Alberta, she took hope from a conference that brought together union miners from the tar sands, environmentalists, and many other sectors and emerged with a progressive manifesto.

Before a brief Q&A, she closed her formal presentation with a clarion call to optimism AND action:

We need to move from a society based on extraction to one based on caring, including a guaranteed annual income. Caregiving jobs are climate change jobs. We must expand the caring economy and contract the careless economy. 2016 is a leap year; we add a human-created day in deference to the earth’s rotation. That’s an increased opportunity to build a much better world. We will be told it’s impractical. But $2.6 trillion has been divested from fossil fuel.

Quoting a woman leader in Nauru, a tiny Pacific Island being lost to climate change after a catastrophic history of exploitation by First World economies (Klein chronicles the sad tale in This Changes Everything), she continued,

“If politics are immovable, let’s change the politics.” Now is not the time for small steps. Now is the time to leap!

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Peace, in many languages
Peace, in many languages

I do not use “killing it” or “crushing it” to mean “successful.” Successful does not have to be about dominance and submission, winners and losers. I believe in an abundant, win-win world where we have the power to turn hunger and poverty into sufficiency, war into peace, and catastrophic climate change into planetary balance—while making a nice profit. The words we choose help determine where we (individually and as a society) are going, and how we get there.

In fact, I set up a whole new website, https://goingbeyondsustainability.com, to bring this message home. Somehow, I don’t think it would have the right tone if I had called this website “killingitforsustainability.com”.

Language matters. A lot. I just told a client yesterday to remove the word “dumb” from her vocabulary; she’s building a brand around smart, sexy, socially conscious blondes, and the “dumb blonde” stereotype is the exact opposite of that.

I don’t use the term, “senior moment.” I see elders as more often wise than confused. I’m 58 and I expect to be doing good work for the rest of my life, whether that turns out to be another 50 years, or whether my time turns out to be much more limited. I avoid gender-specific language; it’s almost always possible to find a gender-inclusive way to say something. “Firefighter” rather than “fireman,” “chair” (or the more cumbersome “chairperson”) instead of “chairman.” Since “s/he” or “co” or any other quick substitute for “he or she” hasn’t become common language, I do say “he or she” or “his and her.” Even though it’s clunky, it is less clunky to my eyes and ears than switching gender every paragraph.

Yes, I know that the word “niggardly” (meaning stingy) has nothing to do entomologically with a certain slur-word directed at black people. The root is different. But because the sounds of the words are so close, I would never use it. I don’t want to reinforce any association with the n-word. I’m also careful about words like “savages” or “primitive” or “cripple.” And I even avoid “sucks,” which was introduced as a slur against gay men. So many words are so loaded up with negative baggage that it’s a whole lot easier just not to use them.

Marketers should pay attention, too. Chevrolet made a huge mistake decades ago when it tried to introduce its popular Nova line into Latin America. Nobody bothered to check what that name meant locally. Oddly enough, it turned out that the locals weren’t exactly breaking down the doors to buy a car whose name is Spanish for “it doesn’t go.”

There is one military metaphor that doesn’t bother me at all, however. I use the word “target” to describe a tightly defined market niche. I like the precision of that. And because I’m a Guerrilla Marketing co-author, I use the phrase “guerrilla marketing.” But if I had been naming the brand, I’d have chosen something less grounded in war (and maybe easier to spell).

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Spanish-language fundrasiing letter
Seven reasons why this letter failed to raise money from me

What’s wrong with this picture? Plenty.

  1. The letter is in Spanish. Although I do happen to speak Spanish, I’m not great at reading big quantities of it. And I’m pretty sure that whatever charity rented them the list, it’s one that does business in English. Which means most of the people receiving it won’t be able to read it at all.
  2. They’ve enclosed six cents of real American money. Which probably upped the cost of the mailing by at least a dollar apiece, because of the technologies involved in mounting coins precisely on circles, facing the right direction, etc. If they can afford to spend a dollar to send me money, they don’t need me to send them money.
  3. If I understand the Spanish correctly, they actually request that I send them back the six cents along with my donation. If this is supposed to weigh on my psychology and pull on my heartstrings, it fails. It just gets me annoyed that their gift is false.
  4. It’s not a group I’ve heard of, and they don’t do enough to build my confidence in the organization. Other than telling me (on the back) that 95 percent of contributions go to programs, and logos (again on the back) from Ministry Watch and BBB, they do basically nothing to convince me that this is a legitimate organization. There’s no reference to checking them out on Charity Navigator, nothing about what they’ve actually done with the money they received. All they tell me (translating) is “Founded in 1982, Food For The Poor is an interdenominational Christian organization that works for ending the suffering of the poor in the Caribbean and Latin America.” It doesn’t say how they accomplish this.
  5. I’m not a Christian and prefer to contribute to good works through nondenominational or Jewish organizations. So I’m not in their target market.
  6. I respond much better to pictures of people being empowered through changemaking organizations than I do to 1970s-Biafra-style hunger photos. And I think a lot of other people do as well; in my own copywriting, I emphasize the positive change, not the desperation.
  7. It’s addressed to Señor Sheldon Horowitz. True, Sheldon Horowitz (generally without Señor attached) was my name until I was 15. But as a junior in high school, I shortened it to Shel, and started coming out from under a lot of negative emotional baggage tied up with my birth name. In 1983 when I got married, Shel became my legal name. I didn’t move to my current home until 1998. Thus, there has never been a Señor Sheldon Horowitz at this address. Call people what they want to be called, not by a name they rejected. Yeah, I know, they were just buying a list—but it must have been a nonresponsive list, because calling me Sheldon predisposes me to reject the request.

The sad thing is, it would have been easy for them to do so much better. I actually went to Charity Navigator and looked them up anyway. They score very well on both financial and organizational criteria. They took in over a billion dollars in 2013, and funded programs with almost $985 million that year.

Too, the Charity Navigator site gives me a description, obviously written by the charity itself, that would have done a lot to assuage my concerns, had it been in the letter:

Food For The Poor (FFP) ministers to spiritually renew impoverished people throughout Latin America and the Caribbean. Established in 1982, FFP’s goals are to improve the health, economic, social and spiritual conditions of the men, women and children we serve. Food For The Poor raises funds and provides direct relief assistance to the poor, usually by purchasing specifically requested materials and distributing them through the churches and charity organizations already operating in areas of need. Since its founding FFP has distributed more than 63,000 tractor-trailer loads of aid to the poor. We have also built more than 84,000 housing units for people desperately in need of adequate shelter, and completed more than 1,475 water projects that provide lifesaving water and sanitation to hundreds of thousands of people in need.

Nice and specific about what they do and how they do it–so why not include it in their mailings?

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Freedom to exercise one’s own religion is NOT the same as freedom to stuff that religion down others’ throats. This is what the right-wing Christians have not understood about the Supreme Court decision on gay marriage. No one is forcing them to marry each other–and they do not have the right to keep others from marrying the ones they love, just because their religion doesn’t agree.

When my family was kosher, I went to private Jewish schools (yeshivas). It may have been that part of my parents’ reasons was to keep me away from the “corrupting” influence of non-kosher food.

This post is inspired by a report of a Canadian mayor telling Muslim parents the schools would not stop serving pork–a report that was a hoax (which took about seven seconds to determine). But just because the report was false (and probably motivated by someone seeking to stir up religious divisions) doesn’t mean we shouldn’t talk about the underlying issue: when does one person’s freedom stop and another’s start?

I am a vegetarian and I would never say to a school system, “don’t serve meat because it is offensive to me.” On the contrary, it is offensive to me when someone tells me I can’t eat the food I want because that food offends them, and I wouldn’t presume to make those choices for others. Sure, I wish more people would turn vegetarian, and I can list a dozen reasons why vegetarianism is good for the planet and good for our bodies.

I will say (and have said), “please don’t bring meat into a potluck at my vegetarian house.” A parent offended that foods he/she doesn’t eat are served in the cafeteria has other choices. There are schools where no pork is served–in fact, I know for certain that pork is not served at any Orthodox yeshiva or Islamic or Seventh Day Adventist school. It would be offensive if the Muslim kids and Orthodox Jewish kids and vegetarian kids attending public school were *forced* to eat pork. But it should not be offensive to sit in a cafeteria where others are eating it.

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Arky Markham, 100, watches as (from left) Marty Nathan, Mayor David Narkewicz, and Lisa Baskin light birthday candles
Arky Markham, 100, watches as (from left) Marty Nathan, Mayor David Narkewicz, and Lisa Baskin light birthday candles

If your image of a 100-year-old woman is a quiet old lady vegetating in a nursing home, let me introduce you to Arky Aisenberg Markham.

She turned 100 yesterday, and celebrated with about 300 guests in a fundraiser for the Markham-Nathan Fund, one of several organizations she’s founded or co-founded (another is Social Workers for Peace and Justice). Attendees included Massachusetts Senate President Stan Rosenberg (who also happens to represent her district), Northampton Mayor David Narkewicz, State Representatives Peter Kocot and Ellen Story, retired Congressman John Olver, and at least three of Northampton’s nine city councilors–and a virtual Who’s Who of activists involved for decades in peace, labor, human rights, environmental, economic justice, and democracy work, including representatives of the 15 organizations the Markham-Nathan Fund supported this year. The event probably raised several thousand dollars for social justice work.

Arky walked to the stage under her own power and shot back one-liner after one-liner during several of the speakers’ remarks. One of the speakers, I think Rep. Kocot, remarked that Arky always showed us the right path. Arky immediately zinged, “the left path.” Rosenberg made a comment about coming back to celebrate her 200th birthday, and she shouted, in Yiddish, “ein hoonderd tsvantsich” (one-hundred-twenty) evoking an old Jewish blessing about living to 120. And it was Arky herself who gave the fundraising pitch. As she left the stage, the first several people to greet her were all female. She said something like, “Now that I’m 100, all the women want to kiss me. Where are the men who want to kiss me?” So I went up and kissed her. All her comeback lines were unrehearsed and spontaneous, and had the crowd laughing regularly.

This remarkable woman was already 41 years old when I was born. Wanting to do her part to stop Hitler, she was a military air traffic controller during World War II, then used the GI bill to get an undergrad degree in Spanish and a Master’s in Social Work, which led to a career working with various underserved populations, from inner-city NYC school children to her fellow veterans. She was in her 50s when she met and married George Markham; their first date was a rally against the Vietnam War, and they were involved in numerous peace and justice causes together until George’s death in 2009, at age 100.

Why were so many dignitaries in attendance? Because they are all activists! Their electoral political work is a direct outgrowth of their commitment to a better world. The Northampton-Amherst area may be a bit unusual in the percentage of progressive activists it sends to elected office–but I, for one, find it very refreshing to live in a place where elected officials are actually about peace and justice.

[Note: Arky died on June 11, 2018, ten days before her 103rd birthday.]

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Happy mother and baby
Happy mother and baby—photo by Cynthia Turek

The 2015 edition of the Sustainable Development Solutions Network’s World Happiness Report is out. It lists the five happiest countries.

Drumroll, please…

 

  1. Switzerland
  2. Iceland
  3. Denmark
  4. Norway
  5. Canada

Isn’t that interesting? Every one of the five is a social democracy with a strong safety net. The four European countries are also known for their leadership in reducing energy consumption and carbon footprint; in fact, Iceland’s stationery power needs are met almost entirely through (renewable, clean) geothermal and hydro. These are countries that take care of their own. Their citizens correctly assume that medical care, education, and so forth are their right, and that government will do what it can to assist in preserving the earth as human habitat. The social services are funded by higher taxes than we pay in the US, but they get something for their money. And none of them are highly militarized or known for excessive violence. (Yes the Swiss do have universal male military service— but they don’t fight wars, and in my two trips to Switzerland, I’ve hardly even seen a soldier.)

Despite the cold climates where all five are located, these are happy people.

Now, if only we could get politicians in the US to pay attention.

 

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The Four Intelligences of the Business Mind--Book Cover
The Four Intelligences of the Business Mind–Book Cover
The Four Intelligences of the Business Mind: How to Rewire Your Brain and Your Business for Success, by Valeh Nazemoff (CA Technologies, 2014), reviewed by Shel Horowitz, primary author, Guerrilla Marketing Goes Green

According to the Nazemoff, any successful business needs to concentrate on four different types of intelligence.

The first is financial intelligence, which most people already think about when they think about business.

But we also have to think about customer intelligence, data intelligence, mastermind intelligence. Mastermind is really what we normally think of as brainstorming. It’s the idea that a group of people can be smarter than any one individual.

In data intelligence, she suggests marrying the “9 Cs”—Collaborate, Consolidate, Communicate, Collect, Connect, Coordinate, Change, Converse, and Convert—to the classic 5Ws and an H that every beginning journalist learns to ask: Who, What, Where, When, Why, How.

Combining these, we get what she calls neuro-economics. And sometimes, small incremental changes that create a big result.

To me, the most interesting chapter was on customer intelligence. She talks about how to develop a customer profile, personas, and markets. and how to use this information to create communities. But she also shed some fascinating light on data. Specifically, the importance of determining whether your data is good. And I love her statement that success is not about how much data you have, but whether you have the right data.

These intelligences have implications in decision-making; Nazemoff talks about using them to determine who is responsible to make the decision, who is accountable, who gets consulted, and who simply gets informed.

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Today, I encountered a post from an Internet friend who lives in Israel, urging Israeli Prime Minister Benjamin “Bibi” Netenyahu to bomb Iranian nuclear facilities.

The post made me feel queasy. My original response was a desire to scream and yell that this was racist. Fortunately, I had enough self-control not to give into that stupid and unproductive urge. I also didn’t want to start a firestorm of negative attacks on me because I had the temerity to disagree with a view that I felt was both racist and extremist. And yet I wanted to confront this way of thinking and not let it go unchallenged.

So instead, I thought for a couple of minutes about what type of response would actually be heard and not blocked out—what could actually advance a dialog. (I will confess that I haven’t always been skilled in that type of response, but I think I’ve gotten much better in the past several years.

And this is what I finally wrote—knowing that my friend is deeply religious, and that an appeal to his religious convictions might actually get through.

Even as poor a student of the Torah as I am knows that God does not want to see innocent blood shed. Your recipe for Bibi would leave hundreds of thousands dead and the Middle East–including Israel–in flames. Possibly the entire world. I urge you to think carefully about unintended consequences.

And amazingly enough, this actually did open a door for some mild and thoughtful dialog. Not a perfect outcome but one I could feel reasonably good about. I had used the marketing principles I teach, and given the right message for the audience.

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Thursday night, I went to a workshop by my friend Ingrid Bredenberg, Essential Skills for 21st Century Leaders, put on by the graduate program in Leadership at American International College. Her curriculum was based on the DiSC personality matrix.

Short version: we often expect people to act as if they approach the world the same way we do—but actually, most people tend to emphasize certain personality traits and de-emphasize others. We fall into four sweeping personality categories, though with plenty of gray area and overlap. If you expect the same behavior patterns from someone with a different way of looking at the world, you both will be disappointed and frustrated.

The four personaity categories, according to DiSC (image by Shel Horowitz)
The four personality categories, according to DiSC (image by Shel Horowitz)

The two axes measure whether a person is outgoing or reserved, and whether he or she focuses more on people or on tasks.

Dominants (D) are outgoing and very focused on results. They ask What questions, like “what has to happen to move this forward?”

Influencers (i) are also outgoing, but much more people-oriented. They ask Who questions, like “who should be part of the team?”

Steady (S) people are a lot quieter and dependable. When a D or i initiates a project, often it’s the S who gets it done. Look for How questions: “How can we accomplish this task?

And the Conscientious (C) are task-oriented introverts who ask Why questions, such as “why do we need to do this?”

The thing about personality traits is that they are strengths up to a point—but in overdrive, they become weaknesses. A super-intense D may turn lets-get-it-done into running roughshod over others and becoming a tyrant, while a super-C can turn caution into stubbornness, dig heels in and not move forward. A super-i could be annoyingly flighty even at a party, eventually, while a super-S might turn strong loyalty into blind obedience. (These are my examples, not Ingrid’s.)

Why does the i take a small letter when the other three are capitalized? Ingrid thought it might have been as simple as the need to make it clear that it was not a lower-case L. In the sans-serif typefaces that DiSC’s graphics people favor, those two look pretty similar.

As a marketer rather than a manager, I see implications far beyond running a meeting or tasking a project through an organization. Just as in the green world, I tell my clients to message differently to Deep Greens, Lazy Greens, and Nongreens, and just as many marketers tell you to market differently to people who learn by sight, sound, or touch (visual, aural, or kinesthetic), so it’s important to reach the different personality styles with messages that resonate with each.

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