Yes, personalization in marketing is a good thing. But it has to be done right. You’ll find some important lessons in this Epic Fail attempt I received.

A contact on LinkedIn sent me this note:

Hi Shel, I am starting a new business and am looking for business owners, who would allow me to test our solutions to grow their customer base. If you would be so kind to review this 30-second video and let me know what you think. It is for the real estate industry, but the concept is universal. Thanks! <URL>

It was a link to a personalized video that wanted access to my Facebook account but didn’t require it. I clicked on “proceed without Facebook” and watched her 38-second video. Then I wrote back thusly (she has not answered my two questions so I’m taking that as a no):

 

Well, I’m going to give you a detailed response and make a blog out of it. (May I use the sample video in my blog? And do you want to be named?) I think there’s a good future in personalized video marketing. But this example had major problems both in the underlying assumptions and in the implementation of the technology.

ASSUMPTIONS

The video assumes that:

  • Everyone wants a big house in the suburbs, with a big yard and a big garage
  • Everyone is white and Christian and heterosexual
  • Anyone would call a Portland, Oregon phone number to buy a house in Massachusetts

As a result, it comes off as generic and not really personalized. Right now, I live on a farm. I grew up in New York City and lived for 17 years in a small college town. If I were a real estate prospect from any of those three communities, or a person of color, or (as I am) a non-Christian, I would dismiss this video as irrelevant, and actually be offended that a “personalized” video was so out of touch with my particular reality. Using the name and community is not any more personalized than a mail-merge on a mass mailing.

Real personalization would draw from a video clips library of people who looked and acted like the families of the actual prospect, and show a home search that reflected the character of the prospect’s own community—and, if the prospect were actually doing a home search, the types of houses s/he was looking at.

And the whole advantage of using a real estate agent is in things like familiarity with the market and a personal touch. This is why even the big national RE franchises have local offices in each community they serve. Giving a number from 3000 miles away is a huge disconnect and makes me uncomfortable.

You also assume that you can call it a 30-second video. It was 38 seconds plus probably another 15 while the video was assembling itself. You could accurately say “less than one minute.” 30 seconds is misleading.

TECHNOLOGY

  • Load experience
  • Geotargeting

Where a personalized video really shines is in creating the idea that the video was created just for the individual who gets to watch. I admire the honesty, but staring at a long pause with a note that it is creating the personalized video removes that illusion. We are all aware that computers are doing the work. Some other kind of splash screen saying that the video is loading and perhaps telling three points to pay attention to in the video might be a better user experience.

And the geotargeting was not only off, it didn’t match the video contents. For some reason, it thought I’d be looking at houses in East Longmeadow, a working-class/lower-middle-class suburb of Springfield a good 30 miles from here. But the homes shown in the video were more likely to be found one town over in Longmeadow, a much wealthier town.

A fancy house that you'd find in a wealthy suburb—mistargeted to me
A fancy house that you’d find in a wealthy suburb—mistargeted to me. Photo by Margan Zajdowicz, FreeImages.com

I personally am very happy where I live and have no interest in buying a home in either of those towns—but I understand that I am not the prospect for homebuying, but for using personalized promotional videos. I actually like the idea, though I think the library of personalized clips for my business would be far too complicated and expensive to assemble, as it would get into things like climate change solutions for manufacturers, retailers, restaurant owners, etc.

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If you read this blog regularly or have read any of my recent books (especially Guerrilla Marketing to Heal the World), you know I’m all about business as a tool to crate social change and profit at the same time.

This is social entrepreneurship, and it has a long and honorable history. 19th century chocolatiers the Cadbury brothers in the UK and Milton Hershey in the US founded their companies to model humane labor practices, for instance.

Still, I encounter lots of skepticism that business can create positive outcomes across the triple bottom line of People, Profit, and Planet. It’s the same kind of skepticism I used to hear a decade ago when I was making the case that business ethics could be a profitable business success strategy. Over and over again, I would hear, “Business Ethics—that’s an oxymoron!”

No, it’s not. And interestingly enough, I don’t hear that any more. The world is finally convinced that it is possible to be an ethical, profitable business. It’s convinced that you can run a profitable green business. I like to think my years of speaking and writing on this, and the ethics pledge campaign I ran from 2004-2014, had something to do with these shifts in thinking.

Now we have to take it further, beyond just being “sustainable” to creating a regenerative world. One way to do that is to develop and market profitable products and services that turn hunger and poverty into sufficiency, war into peace, and catastrophic climate change into planetary balance.

So on a recent flight, when I pulled the July Southwest Spirit out of the seat pocket and saw a big feature on combining social entrepreneurship with food, I was thrilled. You couldn’t really guess the social entrepreneurship piece from the title, “Good Food: To serve their communities, today’s top culinary minds are reaching far beyond the kitchen.”

Can’t say I’m surprised. I’ve admired Southwest’s commitments to ethics, service, leadership that continually honors its employees, eco-friendly features AND profitability for many years. And I was over the moon when the company purchased 1000 copies of my first book on business ethics as a success strategy, back in 2003.

While Southwest’s magazine reaches a far larger readership than my humble blog, I do think it’s important to spotlight a company that cares enough about other companies doing good to devote 13 pages to it, even semi-disguising it as a food feature.

Here are the businesses they spotlight, and what they’re doing. The article, of course, has a lot more details. Note: I’ve been a vegetarian for ethical reasons since 1973, but I recognize that is not everyone’s choice. I am including the meat businesses featured in the article.

  • Cala, a high-end San Francisco Mexican restaurant that seeks out ex-felons to hire
  • Portland Fruit Tree Project, matching urban homeowners who have surplus fruit with volunteers who come to pick the fruit, keep half, and give the other half to food pantries, food banks, and health clinics
  • The director of Rocky Mountain Institute of Meat, who set up a training program serving soldiers stationed far away—to make sure they could learn safe, sanitary procedures as well as discover ways to use the entire animal, with nothing wasted
  • Southwest's illustration for the Community Ovens profile (screenshot)
    Southwest’s illustration for the Community Ovens profile (screenshot)
  • A community oven project founded by the White Bear Lake, MN United Methodist Church, building community while providing a place to bake bread
  • Rooster Soup Co, a tony Philadelphia establishment that adds fresh turmeric to make soup from chicken parts that would have been thrown out; all profits fund Broad Street Ministry, a social service organization

Kent, Washington’s Ubunto, hiring and training refugees and new immigrants from many cultures, all learning each other’s food traditions

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Just as Left and Right joined forces a few years ago to protect Net Neutrality (the right to an open Internet without tollbooths and bandwidth restrictions for those who are not part of big cable or news empires), so we must come together to protect our precious freedom of the press.
Someone commented on a post from one of my right-wing acquaintances that they thought DT was being humorous when he threatened CNN journalists. Here’s my response:
Making thinly veiled threats to beat up journalists is NOT humor. If you don’t see the need to protect press freedom and other First Amendment rights, you are wearing blinders. And your liberties will be trampled just as much as ours on the “other side.” Laughing off threatening behavior as “humor” is creating a culture where the behavior is permissible and excused. Put your glasses back on! We should be able to join across sides to protect First Amendment freedoms.
Another right-wing acquaintance posted on his own page,
If he can destroy the out of control reckless American MSM and force them to recalibrate their models and become honest, unbiased journalistic organizations instead of hacks (and that goes for FOX News), then he will go down as the greatest President of all time.
I responded:
If you want unbiased MSM, start by reintroducing the Fairness Doctrine. Eliminating that began a long slide away from honesty and toward bias. And despite flawed reporting, I still am thankful every day that we have a free press—sand very worried when DT attempts to create a culture where beating up journalists is OK. That’s right out of the Hitler playbook. Without primary sources in the MSM, bloggers with minimal research skills would have no platform.
No sooner had I posted these comments when I scrolled down in my feed and found a chronology of Nazi suppression of press freedom, starting with Hitler’s threats to press freedom in Mein Kampf. The parallels are disturbingly chilling. Please go read the link. I will wait.
Statue of Thomas Jefferson. Photo by Thad Zajdowicz, FreeImages.com
Statue of Thomas Jefferson. Photo by Thad Zajdowicz, FreeImages.com

Thomas Jefferson, whose politics today would be described as Libertarian-Conservative, came back to the theme of the importance of free press over and over again. Here’s a whole page of Jefferson’s quotes on press freedom. His most famous is right at the top:

The basis of our governments being the opinion of the people, the very first object should be to keep that right; and were it left to me to decide whether we should have a government without newspapers or newspapers without a government, I should not hesitate a moment to prefer the latter. But I should mean that every man should receive those papers and be capable of reading them.

Another quote on that page speaks directly to the issue of fake news, and how much of that originates in government:
The most effectual engines for [pacifying a nation] are the public papers… [A despotic] government always [keeps] a kind of standing army of newswriters who, without any regard to truth or to what should be like truth, [invent] and put into the papers whatever might serve the ministers. This suffices with the mass of the people who have no means of distinguishing the false from the true paragraphs of a newspaper.
Why am I not seeing an outcry on the right as the country takes a sharp turn toward thuggish fascism? Their news channels will be restricted and attacked just as much as ours. Look what he said and continues to say about his one-time cheerleaders at Morning Joe.
This is important, folks. Do not let this petty tyrant erode our freedoms. It CAN happen here. Don’t let it.
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Seth Godin’s post this morning listed “17 Ideas for the Modern World.” It’s a great list, and I recommend you click through to get the longer explanations of each one. And if you aren’t subscribed to his daily bulletin, you really should be. He’s always challenging us to find the deeper meaning, and I find that not only excites my brain but often creates action.

I engaged in dialogue with him on one of the items, and I wanted to share that with you:

Seth Godin. Photo by Jill Greenberg. Courtesy of Seth Godin.
Seth Godin. Photo by Jill Greenberg. Courtesy of Seth Godin.

 

On Sat, Jun 24, 2017 at 5:18 AM, Seth Godin wrote:

See the end before you begin the journey

I’ll add a Part 2: –but recognize that what looks like the end when you start may turn out to be a way station

That has been key for me, as projects and goals evolve the more I learn and take me to places I could not have imagined.
The work I’m doing now about connecting business with profit opportunities addressing hunger, poverty, war, climate change, etc. (and thank you once again for endorsing my book on this, Guerrilla Marketing to Heal the World) started as an insight in 2001 or 2002 that the frugal marketing strategies I’d been championing for years also created a path for business to succeed by being ethical. By 2003, I had a book out on that. If I had thought it this far out, I would have never gotten started. It would have felt much too big and unachievable.
Back then, when I described my work, I used to often hear “business ethics? That’s an oxymoron!” I rarely hear that now (maybe once or twice in the past five years) and I like to think I had something to do with that change.

These days, I find people start with “oh, you can’t fix hunger, poverty, war, or climate change, we’ve been struggling with them for thousands of years.” And then they listen for a bit. And then as I lay out a few examples of businesses profiting by changing the world, they see that it can actually work, changing one business at a time. Their skepticism turns into enthusiasm. I’d love to figure out a way to scale that up.

PS: I only count 16. Did you drop one at the last minute? I’d love to know what it was.

Warmly,

Shel Horowitz – “The Transformpreneur”(sm)
________________________________________________
Watch (and please share) my TEDx Talk,
“Impossible is a Dare: Business for a Better World”
Contact me to bake in profitability while addressing hunger,
poverty, war, and catastrophic climate change
Twitter: @shelhorowitz
* First business ever to be Green America Gold Certified
* Inducted into the National Environmental Hall of Fame
mailto:shel at greenandprofitable.com * 413-586-2388
Award-winning, best-selling author of 10 books. Latest:
Guerrilla Marketing to Heal the World (co-authored with Jay Conrad Levinson)
_________________________________________________
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After a wonderful week visiting four cities in Portugal, I noticed a lot about the state of green consciousness there. Obviously, visiting only four of hundreds of communities is only a sampler, but certainly enough to share with you.

Renewable Energy

For such a sunny country, Portugal has remarkably empty rooftops. We saw a few dozen photovoltaic arrays, mostly just a two to five panels and maybe two or three larger installations. And hardly any roofs had solar hot water heaters, even though other sunny countries, like Israel, have them on practically every house and they’re far less expensive than PV, with very quick payback.

Large building with rare photovoltaic solar array, Aveiro, Portugal. Photo by Shel Horowitz.
Large building with rare photovoltaic solar array, Aveiro, Portugal. Photo by Shel Horowitz.

We passed one wind farm, and a few installations with a turbine or two. I didn’t see any hydro or geothermal facilities, but we weren’t in the mountains where they’d be more likely to be built.

Overall, Portugal appears to be trailing in this area. But appearances can be deceiving. In 2016, an astounding 58 percent of Portugal’s electricity generation and 27.2 percent of overall energy was renewable—and those ranges are typical of the past several years. For four days in a row in May 2016, the country generated all of its electricity renewably. The country has also invested heavily in wind and solar farms and even opened (and then quickly closed) the first commercial ocean-wave energy capture facility in Europe.

Recycling

Trash sorting stations for metal/plastic, paper/cardboard, glass, and undifferentiated (the world looks a lot like “indifferent”) were very common in Sintra (where they were enormous and hard to miss), and somewhat more sporadically—and in smaller bins—in Lisbon, Porto, and Aveiro.

In places, litter is a problem, especially around the edges of some of the plazas and parks.

Green Food Movement

It was easy to get vegetarian options in every city we visited. All of them also have a small natural foods community with places to get organic, vegan, gluten-free, and other options. In two cities, we stayed with families, and both served us farm-fresh eggs (one from their own chickens). For every vegan cafe, there are hundreds of traditional cafes and restaurants serving almost entirely meat or fish or seafood, but there would usually be one or two vegetarian options such as an omelette or a baguette with cheese. Artisanal cheeses are commonplace (and scrumptious). Choices are much more limited for vegans.

Some of the more artisanal vineyards and port wine cellars use organic grapes—and in fact we’ve enjoyed organic Portuguese wine in the US for several years, particularly the vinho verde, young, “green” wine. In-country, we sampled a number of wines and were especially impressed by some of the reds.

Fruits were often amazingly delicious, and fresh-squeezed orange juice (sumo laranja) is available almost anywhere. Many natural food cafes and smoothie bars will also juice carrots, mangos, and other fruits and vegetables, to order.

Transit

In Lisbon and Porto, it was possible to get most places via metro, bus, antique tram, modern tram, or funicular, and both cities have at least three intercity train stations (including the one across the river from Porto in Vila Nova del Gaia). Transit was inexpensive. Taxis were also inexpensive, and tuk-tuks were available as well. Car-sharing networks exist but don’t seem heavily used.

The small communities of Aveiro and Sintra were much less well served. Most of central Aveiro is built along canals, and there are plenty of boats, but more for sightseeing than actually getting someplace. There’s a nice bike path going from town to both halves of the university. Sintra has frequent commuter rail service to Lisbon, Queluz, and several other towns along its one rail line. Sintra had local buses serving the downtown area, hop-on/hop-off service to the palaces and parks from at least three companies, and rather poor service to the outlying areas.

Open Space

Every community we visited had lots of parkland, public plazas, and nearby farms. Sintra is particularly phenomenal, with vast and magnificent nature reserves in and surrounding the town. Three of the four (Lisbon, Aveiro, and Porto) had active waterfronts with good public access, and Aveiro had public salt marshes. High marks on this one.

Overall Environmental/Climate Change Consciousness

Several times, when someone realized we were from the US, the other person would bring up the presidential decision a few days before our visit to exit the Paris Climate Accord, signed by 193 countries including the US. This decision is seen as a disaster in Portugal. We did not meet a single person who supported it—and our president is seen as either a madman or a laughingstock. This survey was based only on those who started conversations with us, but it was consistent. Not one person who started these conversations had anything good to say about the new US regime.

Interest in eating organic and natural foods seems to be rising rapidly.

Small cars are still extremely dominant, as was true in most of Europe until about 20 years ago. There are surprisingly few motorscooters and motorcycles, and even fewer bicycles—but you see almost no large cars. I saw two Jeeps (one small, one larger) and one Hummer. Most everything else was no bigger (and often a lot smaller) than a Toyota Corolla. This may be based in economics as much as environmental awareness, or even just a reaction to the narrow streets in all the historic sections—or it may have to do with carbon consciousness. Almost all the cars have manual shifts, which is no longer true in other European cities we’ve visited in the past decade. Of the cars I happened to look into, only one (the big Jeep Wagoneer) had an automatic.

Urban architecture is primarily row houses, which are energy-efficient because they have fewer outside walls. In the few houses we entered, the appliances seemed pretty large. Portugal clearly values historic preservation, though many of the buildings are only 100-130 years old, but look centuries older.

Water-saving dual-mode toilets were very common, though there were still plenty of single-mode ones.

In short, Portugal is moving nicely along with the rest of its European Union neighbors on the full range of green issues, even though it’s one of the poorer countries in the federation.

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I would not consider DT a success. Yes, he’s got a bajillion dollars and has the most powerful job in the world. But he strikes me as a deeply unhappy person. I would even use the word “wounded.” His Id is out of control, his Ego (in the Freudian sense—in the more common use, of course, it’s utterly dominant) is weak and unstable, his Superego doesn’t seem to exist, and neither does any sense of compassion other than misguided self-pity. Both his ethics and his style of personal interaction are appalling. The only part of being President he actually seems to enjoy is power-over-others. The only thing he’s actually good at is marketing to a very narrow base. I’ve seen exactly two pictures ever where he was smiling. Much as I hate 98% of what he says and does, I don’t hate HIM. I feel sorry for him!

Prior to the current few months, I called W the worst president in our history. DT has already taken over that dubious distinction. When W was president, I was able to find a few things to like: his endorsement of hydrogen cars at a State of the Union address, the amazing green initiatives at his Crawford ranch (a far greener home than Al Gore’s mansion, ironically), his ability to laugh at his own foolishness, and the quiet lifting of restrictions on importing really good cheese. (I never saw a single news story about this, but I noticed it in my area supermarkets).

Effigy of "the Donald," photographed by Shel Horowitz at the Climate March, April 2017, Washington, DC
Effigy of “the Donald,” photographed by Shel Horowitz at the Climate March, April 2017, Washington, DC

I can so far only find two good things to say about DT: he is opposed to the terrible TPP (though for the wrong reasons—he opposes international trade agreements in general, when the real issue is the way TPP removes so many national and local consumer protections)…and his words in his victory speech (too bad they were yet another DT lie) about unifying and being a president for all Americans. That’s a pretty damn thin list.

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How often do you see companies like Monsanto and ExxonMobil joining forces with environmental leaders like Patagonia, Goolge, Tesla, and Walmart—not to mention practically every scientist, head of state, and subject expert, as well as a large percentage of business analysts from IBM to Goldman Sachs? They were all part of the coalition that joined with DT’s own Secretary of State and his daughter to convince him to keep the Paris Climate Accord.

Yesterday, he-who-thinks-he-knows-better-than-any-expert-on-any-subject rejected their good counsel and announced that he would withdraw the US from the accord. Fortunately, this will take four years and there’s a good chance someone who is sane and thoughtful will be in charge by then.

I will not repeat the numerous arguments about how the US would benefit economically by continuing its leadership through this agreement. I will not repeat the huge blow this is to the poorest of the poor around the world. I will not repeat the idiocy of his arguments, based on what the New York Times called “dubious data.” I will not repeat the condemnation of this really dumb move from almost all quarters, or the happy fact that numerous municipalities and states are rejecting his stance and pledging to meet the targets.

Earth Lightning, by Stephanie Hofschlaeger
Photo by Stephanie Hofschlaeger

I will only say this: We, the people of the United States, and the people of the World, will continue to do what we can to protect our beautiful planet. And its people, including those without sufficient resources to tackle this on their own. Justice demands it.

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Six (almost seven) months after the election, and 200 days into the disaster of Trumpian government, Democrats still want to blame it all on the Russians, or on their new hero and recent villain James Comey.

Those are real factors. But the Democrats are not blameless. The soullessness of the Democratic party had a lot to do with DT’s victory despite losing the popular vote.

Donald Trump and Hillary Clinton face off. Screenshot from CBS News.
The two candidates debate

Consider these influences on the outcome—and note that the Democrats could have easily fixed items 1 through 6 in 2009 when memories of GWB’s failures were strong and they had a clear mandate for change. They also own full responsibility for items 7-10 in 2016. So of these baker’s dozen factors, only three were external forces:

  1. Republican purges of the voter list and discarding of likely-Democratic ballots, including 90,000+ likely-Democratic voters in Florida in 2000 (and 350,000 in Ohio in 2004—read this very thorough analysis by none other than Robert F. Kennedy, Jr.).
  2. Hackable voting machines lacking traceable paper ballots (#1 and 2 alone are probably the biggest two factors in the two GWB victories).
  3. Gerrymandering.
  4. Special-interest lobbying and campaign funding, creating a system that works against real change—and should have been replaced years ago by meaningful public funding across all parties receiving 5 percent or more.
  5. Failure to institute ranked-choice voting, so that a third-party vote or a vote for your top choice in the primary is not a spoiler that helps elect your least favorite candidate (DT would have never even been the candidate if the Republicans had used this in their primaries; one DT voter in my family told me he was her “seventeenth choice” among 17 Republican candidates).
  6. And yes, the electoral college that disenfranchised a majority of voters twice in the last five elections.
  7. Messaging: if you’re not following the issues closely, would you rather stand strong and “Make America Great Again” or blubber out a wimpy, incoherent “I’m With Her”?
  8. In 2016, Obama refused to force the issue on Merrick Garland, not only losing the seat to an ultra-rightist but setting an absolutely terrible precedent that he, a constitutional law scholar, could have certainly seen coming. To progressives, that was (among other things) a message that the Democratic Party was not even willing to support itself and the constitution, so why bother?
  9. Also in 2016, even though Hillary would have probably gotten the nomination honestly, the double-dealing and shenanigans against the Bernie campaign gave some people—maybe enough to upset the election—reasons to stay home on November 8.
  10. Worse, nobody on her campaign seemed to notice that her primary victories were heavily tilted toward the Deep South, where it was abundantly clear that she wasn’t going to win in November–and they took the midwest for granted. Hillary made exactly zero trips to Wisconsin between nomination and election day, even though Bernie cleaned her clock in the primary by 13 points. These folks were hard-hit by the recession and they watched Obama bail out the banks and Wall Street while doing precious little for underwater working-class homeowners. This was not a victory strategy. It was only because DT was so disgusting that it was even close in states like that.
  11. Russian interference, and we may never know what really went on.
  12. Comey’s “October Surprise” last-minute disclosure of more suspicion around Hillary’s emails
  13. Fake news. Lots of it.

This is not a comprehensive list; I could easily list another dozen factors. Here’s the reality: we will never know exactly which factors shifted the results; probably each contributed a little bit to DTs razor-thin, non-popular-vote victory.

But we do know that nine items on this list were avoidable or fixable. And despite the worst presidency in the history of the US, they still don’t understand what they need to do to fix things.

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Someone posted a breathless, gushy letter to potential investors in a new solar technology and asked the members of the discussion group if we thought it was real.

Here’s a piece of this over-the-top marketing letter (don’t try to click the links; I have disabled them and removed all identifying information).

hypey sales letter for investing in new solar tech
hypey sales letter for investing in new solar tech

I thought my answer was worth sharing the relevant parts with you here:

 

Lets look at this as an opportunity to educate ourselves, because these kinds of issues come up regularly. And as climate advocates, we need to have some familiarity…While I agree that the scheme is off-topic, the general idea of where we’re at with solar is quite germane–and so is the need to understand the marketing world. Be sure to read at least to bullet #3.

  1. This is hypey marketing copy promising a ridiculous high return on an investment with an unknown company. That to me is a whole bunch of red flags, and I echo the caution that others have urged.
  2. As someone who makes part of my living writing (non-hypey, fact-based but emotionally driven) marketing copy for green businesses, I can tell you that not all copywriters take the time to thoroughly understand the products they’re hired to write about. I would want to see independent verification of all these claims, and to know whether this is an independent analyst or (as I suspect) someone who either was paid by the company/is earning sales commissions from the people who click–or dipped lavishly into the work of someone who was.
  3. BUT there have been major advances in solar (and other clean energy) technology in the past few years, and we as energy/climate advocates should be at least vaguely aware of them. the stuff that IS real provides major talking points in converting former climate skeptics. As an example, there have been tests of some solar collectors that achieve efficiencies above 40 percent, which is about double the typical collector of today. That makes solar a lot more practical for homeowners (maybe even tenants) and also more profitable as a business venture.
    There’s a lot of hope in using approaches based in biomimicry: studying and imitating nature. Most green leaves are about 90% efficient as solar collectors. Many of these new technologies use something other than silicon. I’m even aware of one research team that’s looking at DNA as the medium for capturing and harnessing energy.
  4. Even today, solar panels are far more efficient and affordable than they were a decade ago. Add innovations like solar roofing tiles that serve both roofing and power generating functions as well as the tremendous breakthroughs in affordable battery storage and solar is suddenly a whole lot more attractive.
    I’ve been using solar for almost all my hot water since 2001, and for about 1/10 of my electricity since 2004. Were I to put the same size arrays up today, I’d be able to get about 1/3 of my electricity, as it’s improved by about a factor of 3–even better if I had collectors that track the sun.
    I live in cloudy, cold Massachusetts. If I can make it work, every building in Arizona that isn’t blocked by a mountain, tall trees, or a taller building ought to be solarized by now. And while gas and oil prices have fallen thanks to fracking, their impact on the environment has worsened. Meanwhile, the price of solar has dropped so much that even with the cheaper fracked gas and oil, it’s often competitive now, and it doesn’t threaten our water supply (something far more precious than petroleum).
Hope this helps!

 

Shel Horowitz – “The Transformpreneur”(sm)
________________________________________________
Watch (and please share) my TEDx Talk,
“Impossible is a Dare: Business for a Better World”
Contact me to bake in profitability while addressing hunger,
poverty, war, and catastrophic climate change
Twitter: @shelhorowitz
* First business ever to be Green America Gold Certified
* Inducted into the National Environmental Hall of Fame
Award-winning, best-selling author of 10 books. Latest:
Guerrilla Marketing to Heal the World (co-authored with Jay Conrad Levinson)
_________________________________________________
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There’s one Democratic Party candidate for Congress whose annoying emails just pushed me over the edge. But the Democratic Party is routinely guilty of this, and I’ve gotten off many of the lists of their various front groups. And probably, so are the Republicans (I’m not on their lists).

As I moved a full 100 emails received in the past month from this candidate’s organization or the Democratic Party on behalf of this candidate, I noted once again the in-your-face headlines. Here are just some of the examples from just the past week, in the order I received them (spacing, emoticons, and capitalization in the originals):

  • Special Election RUINED
  • TERRIFYING prediction
  • this just got WORSE (Paul Ryan)
  • ? Paul Ryan = FURIOUS ?
  • please, please, PLEASE
  • HUGE mistake
  • No!!!!!!!
  • R U I N E D

I’m a copywriter. I know what this candidate’s team is doing, and why. I know which hot buttons they are trying to push. But just as too much of the finest food still gives you a bellyache, too much hot-button-pushing makes the mechanism seize up. I’ve received 14 separate messages since Sunday morning (I’m writing this on Tuesday morning). It feels like marketing by assault rifle.

My response mechanism seized up. I put them on the not-giving-any-more-money list and unsubscribed. The form asked for a reason, and here’s what I wrote:

I don’t like your constant-crisis approach. I just deleted 100 emails from you all screaming at me, most unopened. I’m really sick of “the Republicans are out to get us, send us money again.” And also sick of “we’re on the verge of victory, send us more money.” I wish [Candidate name] well and hope he wins, but I want the Dems and especially [Candidate name] to market to me via intelligence and not fear. I am a marketer and have run successful campaigns.

Can’ we be better than this? I want candidates who will tell me what they will do FOR their district and their country, and not just that a powerful opponent hates them.

A citizen votes. Photo by Kristen Price.
A citizen votes. Photo by Kristen Price.

Remember: you are in someone’s email box because of the recipient’s good graces. Don’t abuse the relationship or overstay your welcome. If you annoy, you don’t get read, and eventually, you lose a subscriber. You could even find yourself blacklisted for spam.

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