The two big messages of the Democratic Convention were Hope and Inclusion. Hope, of course, was one of the two themes (along with Change) that propelled Barack Obama to the presidency in 2008.

The danger with memes like Hope and Change is that they leave people greatly disappointed when not much appears to change. Obama actually has a pretty powerful record of accomplishment (and here’s a shorter but more up-to-date list prepared by the Democratic Party). But he’s somewhat diffident about claiming it—and his legacy is much less than it could have been because of the concerted effort of the GOP to deny him any victory no matter how small. Here, for instance, is Mitch McConnell, early in Obama’s presidency, saying the President is not sufficiently bipartisan, despite Obama’s unprecedented and massive outreach to the other side at the expense of that agenda of hope and change—something even Fox News noticed. (Of course, by 2010, McConnell was openly saying his top priority was making sure Obama was a one-term president.)

I have plenty of issues with both Obama and with Hillary Clinton—but government is supposed to be bipartisan, not spoil-sport-losers-blocking everything. The Democrats even allowed George W. Bush to govern, despite his awful, destructive policies from which the country is still recovering. That Obama has been able to get anything done in this climate (and as those two links above prove, he’s done quite a bit) is remarkable. That the Republican Party has thwarted the will of the people over and over again these 8 years is shameful.

Obama also has a tendency to “roll over and play dead” unnecessarily. To name one example, that he gave up so easily on filling the Supreme Court vacancy caused by Scalia’s death is shocking—and very bad precedent. As a former community organizer, Obama should have had a clue about how to break he deadlock—keep the apparatus that twice elected him president active, to deluge Republican legislators with calls and letters supporting particular pieces of Obama’s agenda—to keep people involved and motivated while at the same time disassembling Republican intransigence, making its revelry in being “The Party of No” politically difficult. Obama could have organized a backlash in the 2010 election and accumulated massive majorities in both houses. But he let his eager champions wither on the vine.

Hillary Clinton and Bernie Sanders
Hillary Clinton and Bernie Sanders

Inclusion may not be as powerful as hope, but it’s a very strong meme nonetheless. This year’s Republican candidate openly embraces hostility to inclusion—attacking Mexicans and Muslims along with immigrants in general, mocking disabled people, and even attacking the patriotism of decorated war hero Senator John McCain. So it’s a good move for Hillary Clinton to reclaim the emotional territory she gave up to both Sanders and Trump during primary season—and in this case, I do think it’s genuine. The first night of the convention, especially, was all about outreach to those who’ve felt disenfranchised (including the millions of supporters of Bernie Sanders). Clinton’s good dose of Policy Wonk may also be the antidote to Trump’s sketchy sound-bite promises about how he would govern.

The themes of inclusion, hope, and competence were in tremendous contrast with the Republican Convention, whose dominant message was fear—expressed in xenophobia. The other message of the Republicans was “we don’t have to give a crap about people we can beat up”–a big rallying point for those who agree, but a big push-away for anyone who might be a potential victim–and that’s a LOT of people. This is essentially the message of fascism, and it scares me to see it coming out of the mouth (and Twitter feed) of a nominated major-party candidate for President.

And this is why I will vote for Hillary even though my own politics are closer to Jill Stein’s, and even though I live in a state that will vote Democratic no matter what. I am not thrilled about voting for Hillary, but I will vote for her. I consider Trump the greatest threat to democracy and liberty in my lifetime. His repeated use of Hitlerian memes is very troubling. And I think very deliberate. I want Trump’s margin of defeat to be so “YUGE” that we never see his ugly politics again.

Looking at the election as a whole, I’d bet that Trump, a master marketer for decades, has studied NLP (Neurolinguistic Programming—an extremely powerful approach to getting inside people’s minds through the use of deep psychological triggers) and is far better at getting his (loathsome) message across than Clinton is. The Republicans have been using sound bites that appear to be based in NLP techniques for over 30 years, but Trump has taken it much deeper. Clinton, by contrast, is an old-school politician who hasn’t quite figured out the 21st-century shift in marketing from push to interactive. And Sanders has probably not studied marketing but he’s a natural. His brand is wrapped in an integrity that neither party nominee can offer—and he has a long background in (and deep understanding of) community organizing as well as electoral politics. When he started as a politician, Vermont was not exactly a progressive hotspot. I believe he helped create the climate where his state is now among the bluest in the nation.

Interestingly, all three are around the same age, spanning from Clinton’s 68 to Sanders’ 74 (Trump just turned 70)—yet the oldest, Sanders, had the strongest appeal to youth. And the younger candidates, from O’Malley to Rubio, were all eliminated months ago.

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Donald Trump and the late Muhammad Ali had at least three things in common: personal wealth, a love of bragging and a willingness to speak their mind even if others were offended. But there’s a big difference: Ali actually had something to brag about. He really was the greatest at what he did, racking up an amazing 55 victories over 61 fights in his career, and going undefeated in his first 30 bouts.

Muhammad Ai probably wore gloves like these. Photo by Wojciech Ner.
Muhammad Ai probably wore boxing gloves like these. Photo by Wojciech Ner.

He was also a man of deep principle, foregoing his career for three years after refusing to fight in Vietnam.

This is what he said about that choice:

Why should they ask me to put on a uniform and go 10,000 miles from home and drop bombs and bullets on Brown people in Vietnam while so-called Negro people in Louisville are treated like dogs and denied simple human rights? No I’m not going 10,000 miles from home to help murder and burn another poor nation simply to continue the domination of white slave masters of the darker people the world over. This is the day when such evils must come to an end. I have been warned that to take such a stand would cost me millions of dollars. But I have said it once and I will say it again. The real enemy of my people is here. I will not disgrace my religion, my people or myself by becoming a tool to enslave those who are fighting for their own justice, freedom and equality. If I thought the war was going to bring freedom and equality to 22 million of my people they wouldn’t have to draft me, I’d join tomorrow. I have nothing to lose by standing up for my beliefs. So I’ll go to jail, so what? We’ve been in jail for 400 years.

Agree or disagree with him , you knew where he stood.

Ali was also a humanitarian and philanthropist, using his fortune—a fortune amassed not through inherited wealth and speculative business ventures, but by coming up out of poverty and putting himself in the ring to be slugged again and again by some of the strongest people in the world—for social good.

By contrast, Trump brags about screwing people over, is very quick to unleash insults on others, and yet is very thin-skinned when anyone criticizes him. He even revoked the Washington Post’s media credentials to cover the Trump campaign because he didn’t like the things he said about them.

Let’s listen to Trump in his own words:

“The beauty of me is that I’m very rich.” –Donald Trump

Of course, it helps that he inherited a fortune from his father, a large-scale NYC landlord whose racist policies were so bad that Woody Guthrie (his tenant, briefly) wrote scathing songs about him. Trump’s own record includes lots of failure—including four bankruptcies. It’s hard to imagine him getting rich if he hadn’t had the springboard of his father’s wealth. And he brags about using bankruptcy as a tool to screw the public to further his personal fortune. This quote is on the same 2011 ABC news report on the bankruptcies:

I’ve used the laws of this country to pare debt. … We’ll have the company. We’ll throw it into a chapter. We’ll negotiate with the banks. We’ll make a fantastic deal. You know, it’s like on ‘The Apprentice.’ It’s not personal. It’s just business.

Two more very telling quotes from The Donald:

“If you can’t get rich dealing with politicians, there’s something wrong with you.

“I rented him a piece of land. He paid me more for one night than the land was worth for two years, and then I didn’t let him use the land. That’s what we should be doing. I don’t want to use the word ‘screwed’, but I screwed him.”–Donald Trump

Has he reformed? No. Just look at the recent flurry of news stories quoting everyone from the conservative National Review to the New York State Attorney General calling his Trump University “a scam.”

Results for search for "trump university scam" from Washington Post, CNN, Wikipedia, and National Review
Results for search for “trump university scam” from Washington Post, CNN, Wikipedia, and National Review

This is the continuation of a long history of unethical business dealings, as this story in US News and World Report notes.

As it happens, I’ve heard both Muhammad Ali and Donald Trump speak in person—Ali at an Aretha Franklin concert in Harlem, in 1971, and Trump delivering the keynote for a conference where I was also speaking, in 2004. Ali’s speech left me feeling empowered. Trump’s left me feeling I’d been slimed by an exhibitionist in a public place.

This bullying, thin-skinned, name-calling racist and sexist who brags about how he gets rich on the backs of others has no grasp of the issues, and apparently no ethics. He  doesn’t belong in the White House.

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All my life, I’ve heard about the authoritarian Chinese government micromanaging every aspect of everyone’s lives, the government’s total control over career options, and of course, the “reeducation” of intellectuals and destruction of cultural resources during the Cultural Revolution.  Getting a visa was a major and expensive hassle that had to be set up weeks ahead, and there was no way to get a business visa without an invitation from someone.

The other obvious difference was the way China blocks many key Internet sites, including all Google sites, Facebook, and Twitter. LinkedIn, Yahoo, and Bing do work, however.

And yet, during our brief visit, the society felt very open. While there are plenty of cops and security guards (including community volunteers who have almost identical uniforms to the police but with the addition of bright red armbands), most whom we saw were not obviously armed and seemed for the most part to be a force for peace, not repression. We’d often see cops joking around with passers-by or chatting amicably with each other. And mobility was almost totally unrestricted, other than at paid attractions. As visitors, we felt no police presence singling us out, had no “minders,” and we were unrestricted even when we went to meet a young couple that a friend of ours had met through Couchsurfing.

Even when our entire group of 26 struck up a conversation with a red-robed Tibetan monk (in the government’s eyes, a potential dissident) who happened to walk through Tiananmen Square with a stylish female companion, there was no feeling of being watched. Since I briefly had a Tibetan housemate and know how to say hello in Tibetan, I even greeted him in his own language. His face lit up—but he got frustrated and disappointed when he tried to answer back and realized that was the only Tibetan I knew. (China claims Tibet and has often considered organized Tibetan Buddhism a hostile force; the Tibetans see themselves as an occupied nation, and govern the religious aspects from exile in India.) He spoke fluent Chinese, so our tour director interpreted for us. He posed for selfies with all those in our group who wanted one and was with us for about ten minutes. Plenty of cops were on the plaza, and none took the least interest in this interchange.

I’ve seen photos of China in the 60s and 70s with Chairman Mao’s picture everywhere, providing a Big Brother is Watching motif. We saw exactly two pictures of Mao, other than on the 1 yuan bill: a giant portrait on Tiananmen Gate into Forbidden City,

A guard stands near the Gate of Heavenly Peace and its giant picture of Mao. Photo by D. Dina Friedman.
A guard stands near the Gate of Heavenly Peace and its giant picture of Mao. Photo by D. Dina Friedman.

and a modest poster in a random store window. We did not knowingly see a single picture of current Chairman Xi. Our tour director told us that the Cultural Revolution is definitely considered a mistake, and that the current government rates Mao “70 percent good and 30 percent bad.” He confirmed my suspicion that the prosecution of the “Gang of Four” (Mao’s widow and three comrades) a few years after Mao’s death was as much about repudiating Mao as anything else.

I noted only these very minor incidents:

  1. An officer on Tiananmen spun rapidly in an about-face when a tourist tried to take his picture; the cop Dina managed to catch in the picture shown here suspected he’d been photographed and glared at her, but made no attempt to engage.
  2. An annoying beggar outside the Shanghai Museum was told firmly to go elsewhere and leave our group alone.
  3. I was told to put my camera away after taking a photo of an ad inside a subway station—but I was not asked to delete the photo.

Street crime seemed to be nonexistent. The only threats I felt to my safety had to do with driving patterns, and particularly the very challenging lane-by-lane crawl across a completely uncontrolled eight-lane rotary to get between our hotel in Xian and the subway entrance one block away. Wasn’t too thrilled about silent electric mopeds sneaking up on both sides of what I’d thought was a one-way bike lane either.

Quite frankly, St. Petersburg, Russia, in 2002 (long after  the collapse of the Soviet Union) as well as New York and Washington post-9/11 have felt far more invasive. It is, however, the first country I’ve ever visited that routinely x-rays all bags belonging to subway passengers before allowing them to board.

Our tour director, who had been at the Tiananmen demonstrations in 1989, even told us that when someone steps out of line on social media, all that happens is eventually the dissident’s account is closed. However, in the aftermath of 1989, friends of his were jailed.

Still, every resident of China we discussed it (a limited number) with felt oppressed by the government. One family we met with is actually arranging to relocate to Canada. So obviously, there’s more repression than meets the eye.

Shel Horowitz’s latest book, Guerrilla Marketing to Heal the World, shows how to turn hunger and poverty into sufficiency, war into peace, and catastrophic climate change into planetary balance—using the power of the profit motive.

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In September, 2011, a small group of  protestors took over New York City’s Zuccotti Park, one block from Wall Street. They called themselves “Occupy Wall Street.”

This action was the first in a national and international Occupy movement that sprang up in parks and elsewhere, and lasted for months. I visited Zuccotti Park, as well as Occupy parks in Boston, Northampton (MA), and Montreal; it was clearly a powerful movement. It sparked global awareness that a lot of people, especially young people and people of color, felt pretty marginalized. It popularized “99 percent vs. 1 percent” organizing slogans. And it forced US President Barack Obama to move his rhetoric leftward, and to at least verbally champion the dispossessed.

That action continues to reverberate through American and world politics, four and a half years later. The movement around a $15 minimum hourly wage is just one of its legacies. Another is the amazingly strong presidential campaign of Vermont Senator Bernie Sanders, an outspoken progressive. Sanders, with no ties to the power structure and no reliance on conventional political funding, was given no chance of even having an impact; now, he’s ranked as the contender likely to most easily beat either Trump or Cruz in the general election.

Two Bernie Sanders volunteers decided to set up a short-notice phone bank for Bernie…right in Zuccotti Park! The symbolism of raising money to fight Wall Street in Wall Street’s own shadow—and at the very scene where a bunch of “riff-raff” took on the power structure—is clear…and beautiful.

It’s been a good week for symbolism in the Bernie camp; a few days ago, a bird landed on his podium while he was addressing a rally, and he immediately dubbed it “a dove asking us for world peace.”

A bird lands on Bernie Sanders' podium (PBS)
A bird lands on Bernie Sanders’ podium (PBS)

His campaign is gaining traction all the time. I hope the Democratic Party has the courage to let him be its standard-bearer this fall.

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Senator Bernie Sanders, looking relaxed
Senator Bernie Sanders, looking relaxed

A friend and I were discussing the presidential election, and he brought up the tired old shibboleth that the Democrats got so badly burned on George McGovern’s 1972 campaign that they don’t feel any progressive candidate is electable.

I will concede some surface similarities: both are/were genuine progressives who can ignite the youth vote, neither had the support of the party elite, both were critical of the war machine.

But if anything, I’d say McGovern is more accurately compared to the failed campaigns of Michael Dukakis, Al Gore, and John Kerry—and even John McCain.

Now—why is Bernie’s campaign different?

  1. Unlike the Dukakis disaster, the Republicans can’t make “liberal” sound like a curse word. Bernie is more than liberal. He’s progressive. He is an open socialist, so calling him a socialist has no traction; we all know that already, and it doesn’t seem to be hurting his performance.
  2. He has a track record of coalition building and getting things done both as an executive (as Mayor of Vermont’s largest city, where he served multiple terms and continues to be enormously popular) and as a legislator.
  3. His fundraising prowess is astounding, and has been outside the mainstream Democratic party channels. It’s new money coming into the party. While Trump can claim he’s not beholden because he’s funding his own campaign, he is closely allied with his fellow billionaires. Bernie is a candidate of the people and supported financially by the people.
  4. Bernie has enormous integrity—and that makes him unique in the current crop of candidates. Clinton, Trump, Cruz, and Rubio have all been accused of various shady dealings (as was Gore).
  5. Bernie’s strength on the left and Trump’s on the right shows clearly that the old style of politics-as-usual is out of favor. About the only thing they have in common (other than their NYC roots) is that their campaigns have been fueled by enormous voter disaffection with politics-as-usual.
  6. He uses social media better than anyone else in the race—and this is one of several reasons he polls so well with Millennials.
  7. Unlike McGovern, Dukakis, Kerry, or McCain, Sanders is a skilled orator who really knows how to work a crowd.
  8. He polls better than Clinton in match-ups against all the Republican candidates.
  9. Ambitious agendas are always more popular than treading water. Clinton urges us to tread water—to protect Obamacare, to accept the economic crumbs falling off the silk tablecloths of the 1%—to keep things as they are. Bernie urges us to think big. It’s the same message of hope and change that inspired millions of first-time voters to come out for Obama. But Obama was a centrist running as if he were a progressive, and he let a lot of those people down. Sanders has been putting his beliefs into action for decades. And he can show consistency over time, unlike the flip-flopping Clinton and Trump.
  10. His positions would actually help the majority of voters if they became policy.
  11. He’s attacking an enemy that is disliked (Wall Street). And he’s reaching out to all the constituencies Trump (and to a lesser extent the other GOP candidates) has attacked.
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Top of a special Bernie Sanders fundraising offer involving a very special custom pint of ice cream
Top of a Bernie Sanders fundraising offer involving a very special custom pint of ice cream
Farther down the page, showing the whole container
Farther down the page, showing the whole container

If you’re friends with me on Facebook, you already know I’m supporting Bernie Sanders in the Democratic primaries. And if you read this blog regularly, you know I’m both a long-time student of marketing and a long-time advocate of marketing with honesty and integrity.

In light of this, I received a mailing from one of the groups allied with the Sanders campaign, and immediately noticed some things I wanted to share.

  • The product is totally in keeping with Bernie’s message, talking about the “1%” chocolate layer on top of the ice cream
  • The video featuring Ben Cohen explaining the flavor to Jerry Greenfield, is hilarious, especially where he talks about breaking through the one percent barrier to spread the wealth (the chocolate) throughout the pint
  • Most marketers, when faced with the opportunity to offer a single unique item, set a stratospheric price—but even with a total production run of just fifty, and only one being given to this organization, the price is only $50 (once again reinforcing the brand messaging)
  • However, it’s something of a lottery; only one person gets the prize, but anyone who contributes $50 or more by the deadline gets to play
  • There are also a number of less exclusive rewards—democratizing the lottery somewhat.

If you’d like to see the other prizes, or make a donation and enter the raffle (deadline is tomorrow), visit https://secure.actblue.com/contribute/page/wewantbernie

Disclaimer and disclosures: I am not involved in any way with organizing this promotion and don’t benefit financially. I have given money to the Sanders campaign and I’ve probably also given money to Progressive Democrats of America, the sponsoring organization.

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A friend of mine, a very successful author and marketer, a deep student of the human psyche, asked on Facebook, “Why do you love/hate Trump? (Disclaimer: I’m indifferent.)”

It was the disclaimer that got me worried. This is part of my response to him:

I have enormous respect for your analytical skills, M.______, but I question deeply your indifference…

M.______, I hope you’re pulling our legs. You of all people understand human motivations and psychology. Trump is a master marketer and manipulator. I don’t know if he’s studied NLP [Neurolinguistic Programming] (or maybe you) or if he’s actually a natural.

I do know that if he wins, I will be looking seriously at what other country I might live in for the next 4 to 8 years. I have family who died in Nazi concentration camps. I don’t want to be part of an America where ordinary citizens are rounded up because they’re Muslim or Mexican, just as my parents’ cousins were for being Jewish.

I don’t say this lightly. I consider him extremely dangerous, and it scares me that enough people in the US take him seriously enough that he’s doing well in the polls (we’ll see if this translates to actual votes).

 Some things I didn’t say to my friend:
In the courtyard of the new Reich Chancellery, the Fuhrer partakes of the "one-pot" communal stew meal in the company of invited fellow citizens. Photo by Heinrich Hoffman, courtesy New York Public Library
In the courtyard of the new Reich Chancellery, the Fuhrer partakes of the “one-pot” communal stew meal in the company of invited fellow citizens. Photo by Heinrich Hoffman, courtesy New York Public Library
 But my deep message to my friend is that we cannot afford indifference. Let’s remember that Hitler was democratically elected, and that Berlin in the 20s was a liberal, arts-centered city. We must not get complacent. We must not think “it can’t happen here.” And we must not be swallowed by indifference.
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So much of the news is bad right now. Both my local papers had the same depressing Associated Press article this morning. In the years since Sandy Hook, apparently, many states have made it EASIER to carry guns and basically nothing has been done to bring gun violence back to levels typical of most civilized countries.

Another article talks about the attacks by Republicans in Congress on our democratic society, on the environment and the new #COP21 climate agreement just hashed out, and even on medical benefits for 9/11/01 first responders, among the other bad stuff they have in store.

“What does he mean by ‘attacks on our democratic society?'”  you ask. I’ll answer with a couple of excerpts from the article:

The trucking industry wants to allow longer tandem trucks and block rules requiring added rest for drivers.

If you don’t think that’s an attack on our democracy, consider the consequences if the driver of a supersize truck falls asleep at the wheel and crashes into a school bus. There’s the human cost of an avoidable tragedy, of course, but also the financial burden on cities and counties already squeezed to the bone. It will be the safety net that gets shredded.

Financial companies want to ease tighter regulations imposed by the 2010 Dodd-Frank law.

Have we learned nothing from the debacle of 2007-08?

And there are efforts to repeal a law requiring that meat be labeled with its country of origin…and to block mandatory labels for genetically modified foods

Whatever happened to consumers’ right to know?

And then, of course, there’s the usual run of Islamophobic racism in our land built by immigrants, many of them refugees:

Republicans want to include a House-passed bill restricting Syrian refugees trying to enter the U.S. Faced with an Obama veto threat, that may be replaced by a measure, approved with bipartisan support by the House, restricting visa-free entry into the U.S. by many foreigners.

These Republican politicians forget that they are also descended from people who came here seeking a better life.

It happens that I sent a birthday greeting on Facebook to a Muslim (Pakistani immigrant) friend yesterday (I happened to sit next to him at a Bruce Springsteen concert several years ago, and we’ve stayed in touch). His response and the dialog we’ve had is relevant to the conversation. I reprint with his permission:

Him:
Thank you Shell….. It’s been an awesome few weeks. Finally became an American citizen and celebrated my birthday the same week.
Me:
Wow, congrats. We’ll have to change that Springsteen song (did he sing it the night we met? I don’t remember) to “CHOSE the USA!” It’s a powerful time to make that choice, with anti-Islamic crazies running high-poling campaigns for president.
Him:
Lol…. The same day I received my naturalization, Trump opened his mouth …. Lol…. It was funny…. However, the support has been wonderful from friends and coworkers.
Me:
All I can do is shake my head in wonder. He is sounding more like a Nazi. It shakes my faith in America that he has measurable support. My best hope is that he doesn’t get the nomination but gets close enough that he runs as an independent. And Hillary (more likely) or Bernie (my preferred choice) leads a Dem sweep that gets not just the WH but both houses of Congress and we can actually get some stuff done around here. Of course, US media has been playing up anti-Arab and anti-Islamic bigotry since at least the 1970s oil crisis–even though other than 9/11, Fort Hood, and this recent tragedy in California, most of the gun violence is at the hands of people who self-identify as Christian (I don’t think Christ would agree with their claim).
It just occurred to me as I hit send that this might make a good blog post. May I have your permission to reprint your comments–you can be an anonymous “Muslim friend” or I can name you.
Him:
Sure. Trump is just an attention seeking idiot. Amazing that a reality star, upstart millionaire can received so much attention …. Lol.
I’m glad he’s not deterred by recent xenophobia. Like my ancestors and yours, he will help us build a better country in the US.
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Delegates at an international meeting
A similar international meeting (in Bonn, Germany)

After the failure at Copenhagen a few years back, I didn’t have big hopes for this year’s event. Yet, I’m beginning to think the big Paris climate change conference known as #COP21 may actually accomplish some real change.

Oddly enough, my optimism is rooted in something I would have seen a few years ago as a fatal flaw: that the results will be based in voluntary, not mandatory, compliance.

Why? Because:

  1. We can’t GET mandatory compliance. In the US, that would require a yes vote in each house of Congress, or even worse, the 2/3 Senate support required to adopt a treaty. But even as far back as Kyoto, US electoral politics had become a toxic swamp of attack-dog partisanship. No climate change bill with teeth is going to pass Congress any time soon. And without US (or China’s) participation, any agreement would be useless.
  2. The US and China have already agreed to take climate seriously, and have negotiated their own agreement. Weaker than I’d like, but a heck of a good start, and one that seems to have helped apply the brakes on China’s mad rush to coal (the worst scenario for averting climate disaster).
  3. The business community has woken up. Often a force for conservatism, the business world now understands the catastrophic consequences of failure to make meaningful progress on climate change—and the profits to be made in doing the right thing. If the government won’t act, they will force action through other channels. The emergence of environmental activism among evangelical Christians and even a subset of Tea Party activists who care deeply about the environment is also very encouraging.
  4. The growing use of carbon markets provides additional financial incentives for cutting carbon.
  5. New technology makes it easier to do more with less, use. our resources far more effectively, and solve engineering problems with biological thinking (for example, letting bridge engineers study spiderwebs). We understand now, for instance, just how much energy and carbon we can save by going for deep conservation.
  6. Early discussions about whether the world should agree on a 1.5 degree Celsius vs. 2 degree C cap in global temperatures compared to what existed before the Industrial Revolution means we’ve finally gotten past the question that’s been holding us back for so long: why do we need to contain rising temperatures in the first place? For the first time, the world is pretty much in agreement that it has to be done. Not just scientists, this time, but governments, too. Climate deniers (other than in the US Republican Party leadership, apparently) are now as marginalized as environmental activists were 20 or 30 years ago.

I could keep going, but you get the message—we can do this!

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Screenshot of KPMG's internal "higher purpose" video captioned "We Shape History"
Screenshot of KPMG’s internal “higher purpose” video

This Harvard Business Review article and accompanying video are too good not to share. The video is less than two minutes and well-worth watching. Watch it with your marketer hat on. Pay attention both to the direct message and to the outcomes.

KPMG is positioning itself as an agent of social change, a social entrepreneurship giant involved in everything from keeping the Nazis at bay during World War II to certifying the election results that allowed Nelson Mandela to become the first president of a free South Africa.

I’m not passing judgment on the accuracy of the claim that the wonderful, world-changing projects highlighted in the video represent KPMG’s (and predecessor Peat Marwick’s) overall corporate culture  over many decades. I haven’t done the due diligence on that, and frankly, I’m pretty skeptical of the claim. Big Four accounting firms don’t tend to be known as cauldrons of world-changing social entrepreneurship.

But clearly, the company decided to spotlight its role as a changemaker and to foster an employee culture of empowered action—and that’s terrific. Not at all surprised to see the excellent results. Every manager should look at the amazing engagement this campaign created, with over 42,000 stories submitted by employees and 76 percent agreement that their jobs had deeper meaning.

Be sure to note the graph at the bottom, contrasting several employee satisfaction metrics under managers who emphasized or didn’t emphasize a higher purpose.

If one of the largest accounting firms in the world can take this on, your probably much simpler business can do it too. Every person who supervises others should take that data to heart and make sharing their own organization’s higher purpose a consistent part of their own employee motivation (if you get stuck on this, contact me; I can help).

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