My mom told me often that I taught myself to read at age 3 by sounding out stuff on cereal boxes, mayonnaise jars, etc. And to this day, I read packaging, ads, tracts…whatever is lying around. She also told me that I was extremely frustrated that I couldn’t get a New York Public Library (NYPL) card until I could write my name, which took another two years after I learned to read. She had to take books out for me on her card. I have no memory of either of these things. But I do remember that I was reading fluently by the beginning of first grade. At age 60, I’m still grateful to my first grade teacher, who sat me in the back of the room with a 4th grade geography textbook while she inflicted Sally, Dick, and Jane on the rest of the class (and I still love geography).
Much later, I met my wife, novelist and poet D. Dina Friedman, at a poetry reading in Greenwich Village
I was skeptical of Mom’s claims about me until we discovered when my son was 2 and some months that he could tell words like wax, fax, and max apart, visually, because my daughter had sat him down and taught him. He was not an early reader but obviously could have been if it had been a priority. He was (and still is at 25) focused on music. We started reading to our kids when they were infants. My daughter, gluten-free/vegetarian gourmet food blogger Alana Horowitz Friedman and her husband are both avid readers, too.
Mom was like that too. Once they lifted the old limit of eight books at a time, she would go to the local NYPL branch every two weeks with a SHOPPING CART, fill it with books, and wheel it the mile back to our house. She had a long commute to Manhattan via express bus and that’s where she did much of her reading.
I’m still a voracious reader. Books have opened up my mind to such incredible richness of thought and emotion. Much of my thinking on everything from nonviolent social change to green business success comes from processing and extrapolating on what I read to come up with something new. The world is a much more interesting place to me because of writers like Dave Dellinger, Gandhi, and Gene Sharp’s writings about nonviolence, and Amory Lovins, Janine Benyus, and William McDonough on the green business side.
But a few years ago, I realized that while I made time in my busy life for nonfiction, I didn’t do enough pleasure reading. I started making sure I read at least five minutes a day of a book that had nothing to do with work.
Of course, five minutes was nowhere near enough if I was into a good book. I found all sorts of nooks and crannies in my day to read. And then I decided to get a lot more exercise. Much of that is on an indoor stationary bicycle: a perfect place to read! Typically, I start my first shift of the day with a poem, then ten minutes of nonfiction and ten minutes of fiction or memoir. If I’m biking 20 minutes, that’s my whole shift. If (more typically) I’m doing 30 minutes, I often spend the remaining 10 checking Facebook from my phone, because I have to make time in my life for social media, too.
With most of it on the exercise bike, I’m actually reading more than 80 books a year!
Some vast number of people never read another book after college. They’re cheating themselves. Make time in your own life for this great pleasure!
Under the guise of protecting small business from frivolous lawsuits, the House of Representatives just gutted the Americans With Disabilities Act—a major piece of civil rights legislation signed by George H.W. Bush. I have to say, I’m on a LOT of small business discussion boards, and I haven’t heard any business owners screaming about hardship. Small businesses in pre-ADA buildings are exempt unless they do major renovations.
It’s up to us to make sure the Senate doesn’t follow along. Contact your Senators and let them know this is a vote where you will hold them accountable. And if your Rep was one who voted Aye, give them a piece of your mind too.
Of course, we’ll be tempted to argue on the basis of compassion. But remember who we’re dealing with here. These people have a long history of NOT acting out of compassion, often of doing the opposite. So compassion arguments “ain’t gonna cut it.” We have to get to them on the things they will listen to: costs to taxpayers, personal hardship to them, and of course, voting and campaigning for and donating to their opponents.
Don’t Waste My Tax Dollars: How dare you make it harder for productive citizens to work, just because they have disabilities. If you think I want my tax dollars squandered on welfare payments to people who could have had a job until you made it impossible to get to work, you’d better think again.
Don’t Hurt the Economy by Hurting Disabled People: For new construction, it’s really easy to design in ADA compliance from the ground up. By allowing builders to take shortcuts because you took away the teeth of this legislation, you’re encouraging them to stop designing in ramps and wider doorways, setting aside parking, making elevators disabled-friendly, etc have you noticed how many people with disabilities who in pre-ADA days had to sit home and be a burden have gone on to start job-creating companies making our economy better (like the personal-transportation vehicle for wheelchair users in the photo—designed by a wheelchair-using Texas woman)? There’s even an organization of disabled business owners that was named one of President George H.W. Bush’s 1000 Points of Light. Do you really want the blame for squashing that on your shoulders?
Protect Our Veterans: Do you realize that veterans have much higher disability rates than the general population (due to war wounds), and that many have a hard time finding work and frequently start their own businesses? Thus, many of these job creators are veterans.You are hurting the people who served our country and defended our freedom.
Pointless Government Meddling: The ADA has been around since 1990. Most public buildings are already accessible. This is bringing in the government to break a system that’s working just fine right now, and that has enabled millions of people to be productive members of society. And if buildings are allowed to come online without meeting current ADA code, it will be expensive to retrofit them later, when (not if) this weakening of the law is repealed.
Personal Inconvenience to the Senator (this one takes a wee bit of research): I noticed that [name a family member of theirs with a disability] uses a wheelchair [cane, walker, seeing-eye dog, whatever]. Do you really want to be called away from important Senate business every time [name]has to go to the bank? How do you think I’m going to feel as a [business owner, manager, productive employee supporting my family] if I have to leave work to help my Aunt Mary do things she could have done for herself until you put obstacles in her way? And what’s going to happen to you, 20 years from now, when you may not be able-bodied yourself?
Vote No or You’ll Organize to Defeat the Senator During the Next Election: Don’t just pledge to vote for your Senator’s opponent. Say you’ll be willing to campaign and fundraise for someone who understands that disability rights are important. If you’ve voted, donated, or volunteered for your Senator in the past, be sure to let them know.
So, great—Time Magazine wants public feedback on its 33 finalists for Person of the Year. I love to share my views, so of course I clicked over to participate. But I couldn’t find a way to see the list of nominees without scrolling through 33 yes-or-no votes, one at a time. Not knowing the full list, I don’t want to vote prematurely. Doesn’t look like there’s a way to go back and undo a choice.
I’d ask them but can’t even find a contact page except for subscriber support (and I’m not a subscriber).
Besides, if you only want to (and are eligible to) vote for one, why would they make us go through 32 no votes? It would be very easy to have a grid of 33 captioned pictures, and you could click on the one you want to vote for. It also doesn’t say as you’re voting (or even when you’re done) whether a later yes vote invalidates the earlier one. If it doesn’t, that would justify the format, but they should explain this. If it does, it makes the situation even worse.
This is so lame, and I feel so disenfranchised! You’d think Time would have better user interface design. Ugh!
Oh, here’s the secret, which I discovered when I went back to grab a screen shot: There’s one little red line to click, directly beneath the huge graphic, if you want to see the results so far—and that shows the list.
Still have to make the ridiculous 33 checkmarks and 76 unnecessary clicks, but at least you can cast an informed vote. Saudi Arabia’s power-grabbing prince is currently well in the lead. I cast my vote for the #metoo hashtag, even if the idea of a hashtag being a person is almost even stranger than the idea that corporations are people.
It’s good to see a good spectrum of cultural and political diversity in the finalists, from low-income people of color to rich white men with reactionary views. Other nominees I could have supported included San Juan (Puerto Rico) mayor Carmen Yulín, Colin Kaepernick, Pope Frances, and the Dreamer kids. Surprisingly, Standing Rock Water Protectors were not on the list.
For decades, I’ve felt that if I got to make the rules for life, one of them would be this: no product goes to market until its designers had lived with it for 6 to 12 months and tested it thoroughly. From a user point of view, this poll is a perfect example of why we need a rule like that.
Here it is only just past Halloween, and already the cheering section for Christmas is getting in gear. A friend posted on Facebook that she wished Christmas music was all year long.
That touched a nerve for me. I was raised in super-multicultural NYC, but when I moved to Western Massachusetts in 1981, I felt intensely isolated in a community that at that time felt almost entirely white and Christian.
My birthday happens to fall on Christmas Eve. I will never forget going out into the streets that year trying to find a place where my wife (girlfriend, at the time) and I could eat out on my birthday. I think we ended up at a Christmas dinner for the homeless and downtrodden because no restaurants were open. It was a bitterly cold, windy evening and there had been snow a day or two before, which was already dirty and blowing around. The streets were almost deserted, except for someone driving around in a pickup truck shouting “Merry Christmas” through a megaphone when she saw one of the rare pedestrians. I felt like I’d moved to a foreign planet.
A few months later, we got involved with a group of progressive Jews that among other things, took on the cultural identity problem. Two years in a row, we organized a Jewish Cultural Festival that created a lot more visibility for us. I also started freelancing for the local paper, and made it a point to cover a number of stories of Jewish interest. Also, over time, the community became more diverse. And the pressure gradually eased.
But still, as late as 1988, I felt a need to write an op-ed that got published in several newspapers around the country over the next few years. Our local paper ran it first, under the headline, “When Christmas Becomes Oppressive.” Here’s are a few excerpts (with the then-current spellings):
Imagine for a moment that Ramadan, the Moslem holy month, is the major cultural holiday of the United States. For three months before the holiday, every radio station plays Ramadan music; the newspapers and TV are full of special Ramadan sales; and all over town are pictures and models of the Prophet Mohammed rising up to heaven.
As a non-Moslem, you are offended by all this. But the U.S. Supreme Court has ruled that Ramadan is so much a part of our culture that even the most religious symbols associated with it have become secular. Therefore it is not a violation of church and state separation to display them even in front of government buildings…
You’ve just experienced a taste of how non-Christians experience Christmas. Christmas has been transformed from a religious holiday into a mass celebration of both commercialism and Christianity. It is ever-present, unavoidable, and total.
And the message it gives to others is, “You don’t fit in. you’re an outsider”…
Ultimately, [Chanukah] decorations are tokenism. They say, “You don’t have to be Christian to participate in this orgy of buying.”
Mind you, I’m not suggesting that anyone abandon Christmas. I have been to many of my friends’ Christmas parties and enjoyed them. But these gatherings are celebrations of a personal religious holiday in a private home. I enjoy their traditions, just as I enjoy sharing my own culture with non-Jewish friends on “Rosh Hashana or Passover. And that’s how Christmas should be celebrated—in homes and churches, not as “secular” symbols thrown into the faces of nonbelievers.
29 years later, I still think it’s great when Christians celebrate Christmas. I attend the neighborhood Christmas party every year unless I’m traveling, and I happily go to Christmas events. What I object to is the assumption that everyone is Christian, that this is a universal holiday, and that other cultures don’t count (or are tokenized with e.g. a menorah in a store window along with a dozen or more Christmas symbols). Thus, even in 2017, when I saw my friend’s post, I felt I had to respond with this comment:
Not to be the Grinch here, but as a non-Christian living in a largely Christian community, I feel very marginalized at this time of year and don’t need it to start any earlier then it does. I get annoyed when I hear Christmas music before Thanksgiving is over. I would have a higher tolerance if more Christmas music was less sappy and commercialized. Or if there were more acknowledgement of the many non-Christian holidays this time of year, including the rather minor but 8 day long holiday of Hanukkah that I celebrate. I do get happy when I hear a good old carol done in an authentic and acoustic rendition, or silly ones like Blue Christmas. But I could totally live my life happily without ever hearing Jingle Bell Rock or some of the really schmaltzy Santa stuff.
Interestingly, I haven’t felt oppressed by Christmas when I’ve spent the season in overtly Christian Latin America. Maybe some of the reason is that the music is better. Instead of sappy commercialized crap, the airwaves a full of carols and church melodies that are pleasant to the ear.
And maybe it’s also that Christianity is the official religion in those countries, and I get to visit Christianity on its own turf. But if the US celebrates the separation of church and state, why is it OK to have creches on courthouse lawns? How does that do anything other than establish a connection between Christianity and government? I raised that point in my 1988 article, and have seen nothing to change my mind.
These days, I as a Jew can walk down the streets and see many acknowledgements of Chanukah (a minor holiday in the Jewish calendar, despite its eight-day run—made important in the secular world only by its proximity to Christmas and its adoption of the custom of giving gifts). Yet, obviously, I still feel like an isolated minority. Imagine, then, how it feels to be Muslim, or Wiccan, or celebrate Kwanzaa. After all these years, the US still has to do a much better job of acknowledging and celebrating its pluralism. As militant, violent white separatists become emboldened by a president who openly ran a hate campaign, this is more urgent than ever.
This post was going to be about political correctness overreach and a children’s librarian calling Dr. Seuss racist. That’s the story as a lot of right-wing bloggers and media outlets tell it.
But the real story is about something even bigger: the need to discover the truth. And sometimes that means we have to go to primary sources. Several pieces are in play here, and most of the news coverage is focusing on only one (different sources, different pieces). I thank my journalism training for preventing me from embarrassing myself
Yes, A Librarian Refused the Donation
Melania (the current US First Lady) donated books to one school in every state.
Most of us will agree that’s a good thing. But as Newsweek reports,
Liz Phipps Soeiro, the school librarian for Cambridgeport [Massachusetts] Elementary School, announced in an open letter to [Melania] that she would not be accepting the gift because her school was not in need of the additional books, also telling the first lady that “Dr. Seuss is a bit of a cliché.” Dr. Seuss!
But Soeiro Had a Good Reason to Refuse the Donation
But here’s the part where I agree with Soeiro, and I had to go to the original Horn Book post to find it: Melania selected only one school in each state. Soeiro found the criteria on the White House website:
“working with the Department of Education to identify schools with programs that have achieved high standards of excellence, recognized by State and National awards and Blue Ribbon Awards…”
Soeiro quite appropriately criticized this process, noting that it transfers more resources to those who already have the most, while schools that would be desperate for books and thrilled to get this donation—schools that are educating their kids with a fraction of the resources wealthy Cambridge (home of Harvard University and MIT) can deploy—are left out because they don’t win awards for excellence. In my opinion, this is like so much else in the DT family agenda. The rich get richer and the poor have 30 or 40 kids in a class and low-quality instructional materials.
Soeiro says,
Are those kids any less deserving of books simply because of circumstances beyond their control? Why not go out of your way to gift books to underfunded and underprivileged communities that continue to be marginalized and maligned by policies put in place by Secretary of Education Betsy DeVos? Why not reflect on those “high standards of excellence” beyond only what the numbers suggest? Secretary DeVos would do well to scaffold and lift schools instead of punishing them with closures and slashed budgets.
And she mailed back the books to the White House.
But wouldn’t it have been more effective to mail those books to one of those deserving schools that don’t win awards? Soeiro could have mailed them, just as publicly, to one of the districts she cites as suffering—Philadelphia, Chicago, or Detroit—or to an underserved community right in Massachusetts, like Holyoke, Springfield (whose mayor said publicly they’d be glad to have the books), or Lawrence. She could have been just as public and gotten just as much attention. Melania will just give them to the next rich runner-up.
Yes, Soeiro Claimed Seuss Promoted Racism
That Newsweek article doesn’t quote another part of Soeiro’s letter, published as a blog on the Horn Book children’s lit site (though this article attributed to Newsweek but published on Yahoo does)—but this is the part that has conservatives in a dither:
Another fact that many people are unaware of is that Dr. Seuss’s illustrations are steeped in racist propaganda, caricatures, and harmful stereotypes. [emphasis mine]
OK, let’s talk about the difference between opinion and fact. A fact is something that can be proven (and there’s no such thing as “alternative facts”). A person may have a viewpoint about that fact, and that’s opinion.
Sometimes people discover that their “facts” aren’t actual facts. When my house was built in 1743, the accepted wisdom among colonists of British ancestry was that tomatoes can be lethal, and nobody can go faster than a horse. Anyone stating otherwise would have been called insane.
Of course, these turned out to be opinions. Wrong ones. We know now that tomatoes are not poisonous—and humans can fly around the earth (in the space station) at more than 17,000 miles per hour.
The fact: Seuss’s post-WWII illustrations demonstrate a wide diversity of races and cultures, including many “races” that he made up entirely. Taking his work as a body, humans are only a modest portion of his characters, even his main characters.
Soeiro says his books are based on stereotyping. That’s her opinion and that of the scholars she cites. My opinion is that his books were promoting cultural diversity, acceptance of differences, and a society based in cooperation. I base this on reading many of his works. I’ve read Dr. Seuss books that ridicule…
Racism (The Sneetches and Other Stories, published way back in 1953)
Dictatorships (Yertle the Turtle)
Conformism (Horton Hears aWho)
War (The Butter Battle Book)
I’ve also read a number of Seuss books that defend underdogs and the environment (The Lorax)—to name just four of his many books espousing a progressive agenda.
And just as Soeiro cites sources that bolster her opinion, I can cite sources that bolster mine. For example, this profile of Seuss in Tikkun highlights many of his progressive activities and works (although it acknowledges that during WWII, his drawings for adults had a distinctly racist cast when it came to the Japanese. I’m not excusing that but the evidence is strong that he grew out of this attitude, especially in his horror over the Hiroshima bombing).
One not-so-nice thing about our world is that things get all out of proportion because the Internet amplifies opinions better than it amplifies facts. But one very good thing is how easy it is to go to the primary sources. Even if Newsweek hadn’t included the link, it was easy to find Soeiro’s original piece in Horn Book (it came up in the same search results page as the Newsweek article, in fact). And it was just as easy to find the Tikkun piece that mostly supported my position.
So…in any controversy, before you jump up and down and wave banners, take a couple of minutes to determine the facts. Look for coverage in reputable mainstream media whose trained and experienced reporters are vetting stories. Use a fact-checking site like Snopes. And do your part to keep the society-wide conversation focused on the truth and not on wild accusations. Often, as in this case, things are much more nuanced than they seem.
Someone asked on Quora whether 40 was too old to start a business. Once I was done laughing, this is how I answered:
One of the US’s most famous painters, Grandma Moses, started painting at 77 and made it her career at 78. I’ve known dozens of people who started a business after working in the corporate world for decade. And when I was a paid organizer for the Gray Panthers in my early 20s, my chapter leader was a 75-year-old fireball who had taken up yoga and become a vegetarian at age 70. It is only your own thinking that is holding you back.
But start small, keep another income stream, and test the waters. Make your business viable—and make sure you like it—before you saw off the bridge. Expect to flounder for a year or two as you figure out the intersections of your skills and interests with what the market wants.
I stated my business at 24 after several failures over the previous several years, expecting it to be a part-time thing until I could find a job. Instead, my business kept morphing and getting both more interesting and more successful. I’m now 60 and in the midst of yet another business reinvention. What I do today looks almost nothing like what I did 20 years ago, but the seeds were always there. My latest incarnation is helping businesses turn hunger and poverty into sufficiency, war into peace, and catastrophic climate change into planetary balance—not through guilt and shame but by creating and marketing profitable products and services that address these enormous challenges.
Yesterday, I posted something on Facebook about reaching a real, and sympathetic, human being on the White House Comment Line. Since the US election last November, I’ve called my elected officials a lot more than in the past. Someone wrote back, saying I was “like the Energizer Bunny” with my consistent activism.
My reply revealed the secret:
Actually, [his name], it’s less Energizer Bunny and more a matter of what I call “the fulcrum principle”: doing not all that much but doing in ways that leverage and multiply the impact…I use my time strategically so the 10 to 15 hours or so I spend on activism per week has a big ripple. Of course I never know when a meeting or demonstration is going to be worthwhile and when it will be a waste of time. I have guessed wrong on a few meetings lately—but then I go to one that’s so energizing and activating and inspiring that it actually recharges me. I went to one like that Saturday and hope the ones I plan to attend Wednesday and Thursday (and the socially responsible business conference next week where I’m MCing two sessions) will be just as awesome.
I’ve played with this metaphor for a long time. I was able to find rejection letters I received for my original The Fulcrum Principle: Practical Tools for Social Change, Community Building, and Restructuring Society book proposal as far back as 1992—and a printout of the proposal itself, though not the electronic file.
Looking at this proposal 25 years later, it would have been a big, ambitious, world-changing book. And other than
Adding in recent developments such as the Arab Spring, Climate Change activism, Black Lives Matter, and of course the massive resistance to the new US president, and
Technology shifts including the Internet and social media, smartphones, 3D printing, and the amazing breakthroughs in green design,
The proposal is still remarkably relevant. Let me share a few highlights:
The Fulcrum Principle lets us “achieve the greatest result with the least amount of effort,” including finding others to do some of the work
Change happens as fast as possible, but as slow as necessary
Why we need both “shock troops” and “put-it-back-togethers”
We build momentum for change by presenting the possibility (and manageability) of positive change, finding points of agreement with our opponents—and then expanding those points, changing enemies into allies
This momentum can change the world—and it has, many times
It’s accomplished more easily when you remember to have fun
Grassroots organizers can learn a lot from business (and with 25 years of hindsight, I’d add that business can learn a lot from grassroots organizers); similarly, Left and Right activists have lessons to share with each other
Economic and environmental goals can work in tandem (did I really understand that all the way back in 1992? I’ve gone on to write five books that explore this idea)
Organizers have quietly developed lots of tools we can harness to make this journey easier: new approaches to everything from how to facilitate productive meetings to how to get the most information in the least time by dividing up a book among different readers who report their insights
The proposal also touched on a raft of social issues, among them:
Nonviolent alternatives to the military
The role of multinational corporations
True democracy going far beyond elections
Does it even make sense for change organizations to chase after funding?
New ways of looking at drugs and crime, housing, healthcare, transportation, parenting, world distribution of resources, and even sexuality
Interestingly, without revisiting this proposal, I essentially put it into practice when I founded the movement that saved our local mountain in 1999-2000. And I think that’s a lot of why we won in 13 months flat. The “experts” thought we couldn’t win at all. I felt sure that we would succeed, but even I thought it would take five years. I didn’t realize at the time that I had already created the roadmap years earlier.
Perhaps I should dust off this proposal, update, and resubmit.
[Editor’s Note:] I read John Engel’s article in the Daily Hampshire Gazette (my local newspaper) and immediately went to his website to ask his permission to reprint. It’s highly topical and speaks so strongly to something that I’ve felt for a long time but never got around to writing about, and that’s why I chose to share it with you. I generally enjoy his column (which you can read at his site—link is at the bottom) but this is the first time I was moved to republish one.—Shel Horowitz, “The Transformpreneur”]
As published in the Daily Hampshire Gazette, October 26, 2016
As the presidential race approaches Election Day, rhetoric – from candidates, pundits and voters alike – has reached a fever pitch. My kids Zoe and Adam, at ages 10 and 7, are befuddled by both the hype and some of the more disturbing messages that have reached their young ears.
Filtering both the extreme and mundane, what continues to hold my attention is one of the election season’s most persistent themes – a steady beat of cries that the country is in disastrous condition and only getting worse. Some voices from this chorus are calling for a return to life as it was in the 1950s.
While I was not alive, let alone a father in the 1950s, my historical understanding of that era provides me with some insight about what my experience of fatherhood might have been like, in that most laudable decade of modern America. Granted, fathers probably were not writing columns about the experience of fatherhood, and since Al Gore had yet to invent the internet there were no Daddy Blogs – or Mommy blogs, for that matter – to peruse on smart phones, while children frolicked on play dates.
But had I been writing such a column in the 1950s, here are some important topics I may, or may not have, considered.
I might have expressed concern over the dangers families faced while traveling in automobiles, since protective child safety seats had not yet been developed and adult seat belts were not yet standard equipment.
Revolutionary as it was, I would not have been writing about the 1955 patent of a cutting edge chemical known as BPA, which for decades thereafter poisoned infants and children through contaminated baby bottles and Sippy cups until the FDA banned its use in these products, in 2012.
While it would have been socially unacceptable, I might have written about the customs of the day that relegated fathers to roles of provider and protector, denying them the opportunity to nurture their children and share equally, with mothers, in domestic chores and homemaking.
I would have been more than remiss, had I not written about the trauma experienced by people of color who were both routinely denied basic civil rights and subjected to extreme violence when trying to simply create a better life for themselves and their children.
I certainly would have written about the plight of women and mothers — and by extension families — who at the time had relatively little political power, limited professional opportunity, and were subject to persistent sexist norms. Though I probably would not have written about the domestic and sexual abuse women experienced because, as a country, we did not even begin seriously addressing these heinous crimes until the 1970s — and later.
And it would have been beyond taboo for me to write a column about the challenges parents faced when helping their gay, lesbian or transgender children triumph over discrimination and intolerance.
So, while I am not immune to experiencing fear-based nostalgia, calls for returning to bygone eras remind me that we humans often yearn for something we don’t have — and even harder for something we fear losing — all the while neglecting to appreciate what we already have gained. And this leaves us ill equipped for the hard and necessary work of identifying goals and actions that will guide us to a future that unites, not divides, us.
So as a father — in 2016 — I both celebrate, and seek to build upon, the gains we have made since the 1950s, regardless of who is president, because for me, hope trumps nostalgia.
Someone asked a very odd question in a discussion group:
How a startup is viewed (by an investor) when its majority spending is on marketing/advertising?
In my answer, I chose to ignore the investor question (although I hint at it in my last sentence) and discuss it instead from an overall business point of view. Let me share that answer:
Having written several books on how to market effectively with little or no money, I definitely agree. While we don’t all have to be as extreme as Google, which built one of the most profitable companies in the world without spending anything on advertising, I think all of us should be focused heavily on more creative, more interactive marketing—including content, interactive involvement tools on your website, social media actual participation (not just advertising), live appearances, etc.—only using advertising and other paid strategies sparingly if at all. This is something I can help with, BTW. For a very affordable cost, I can create an entire marketing plan for you, rooted in these kinds of strategies as they make sense for your particular business/skill set/interests.
If someone is spending more on marketing than on operations, I’d worry about their long-term viability.
But I found the question quite odd. It’s hard to even wrap my brain around the idea of spending more on marketing than on innovation, product development, manufacturing, distribution, etc., combined. Yes, of course, we’re all in business to sell something, and marketing helps us do that. But we also have to have something worth selling.
Someone faced with doubt rarely brings her best self to the table. Doubt undermines confidence, it casts aspersions, it assumes untruths…
[W]hat happens if you begin with, “the benefit of confidence” instead? What if you begin by believing, by seeking to understand, by rooting for the other person to share their best stories, their vision and their hopes?
I’ve never articulated this, but it’s a key part of my business philosophy. I assume the best intentions, and the ability to rise to greatness. Sometimes there’s a lot of doubt to overcome.
A client of mine who has now worked with me for several years first approached me by mailing a poorly written typewritten manuscript (probably typed in the 1970s) to my postal address, without including either a phone number or an email, with an almost incomprehensible cover note. I overcame my skepticism and modified and printed out a copy of my response to book shepherding queries, and told him in the letter that he had to give me an email address and phone number, and to get the book into a computer so I could send it to an editor. While I didn’t really expect to hear from him again, I think I may have gotten the job because I was polite and responded as I would to any other prospect. I said nothing dismissive or condescending and simply outlined the (many) steps it would take to turn this into a publishable and published book, and some idea of how much that would cost. He has done everything I suggested and the final book was so good that it won an Ippy Award and the screenwriter we hired to do a movie treatment fell in love with it.
While this was an extreme case, quite a few of my book shepherding clients were starting from an extremely rough place (including several whose first language was not English). They spend several tens of thousands with me by the time the project is done—and they are thrilled and amazed by the finished product. Quite a few have won awards.
On the green and social entrepreneurship profitability/product development and marketing consulting side of my business, I see similar patterns. Some companies would like to go green but have no idea. Others are already going down that route but would like to find a way to tie their work to something bigger. They want to do something that turns hunger and poverty into sufficiency, war into peace, and catastrophic climate change into planetary balance. Again, the process can be long and slow, but the results are worth it.
So while I’ve never articulated Godin’s “Benefit of Confidence,” I’ve lived it. Thanks, Seth.