Category: General Commentary

By Posted on Posted in Democracy, Demographics/Psychographics, General Commentary, Marketing Techniques and Philosophies, Politics, propaganda, Psychology Tagged with , , , , , , , , , , , , ,
Everyone should read this article on why Democrats should abandon wimpy centrism
Everyone should read this article on why Democrats should abandon wimpy centrism. The link is in the first paragraph of the post.

Here’s an essay I wish I had written: Why do Democrats love limp dishrag centrism?, by Ryan Cooper. It eloquently expresses a lot of things I’ve been saying for a long time. Spend a few minutes reading it, then please come back here for some deeper context and a longer, more historical perspective. The link will open a new tab, so this one will still be up on a computer screen (not true from a phone, but you should have a Back arrow)

Consider these tidbits:

  1. The last non-incumbent Democrat who won the presidency as an obvious centrist without a third-party candidate siphoning off significant votes from the Republicans was Jimmy Carter; the one before was John F. Kennedy. Bill
    Clinton had help from the third-party campaign of H. Ross Perot. Obama ran on a platform of “Hope and Change” that looked pretty progressive if you didn’t look too closely. LBJ was already an incumbent in 1964, and withdrew his bid in 1968 in the face of progressive challenges from Bobby Kennedy and Eugene McCarthy. Centrists Carter (running for re-election in 1980), Mondale (1984), and Dukakis  (1988) lost honestly. Gore (2000), Kerry (2004), and Hillary Clinton (2016) chose not to seriously contest highly suspicious election results.
  2. Bernie Sanders, an open progressive, won 23 primaries against Hillary Clinton, a centrist. In the swing states, where a person’s vote actually matters, he took Wisconsin, Michigan, Colorado, and New Hampshire–while her primary strength included many die-hard Republican states she had little or no chance of winning in the general election. Yet she took even swing states for granted, not even bothering to make a single appearance in Wisconsin between being nominated and the general election despite losing the primary by an astonishing 13.5 points. In Michigan, her campaign again took the state for granted and refused to respond to field organizers’ urgent calls for help–foregoing on-the-ground canvassing and lit drops as well as any significant TV advertising presence. As Cooper notes, she was clueless about the impact of Obama’s economic policies (bail out the banks, but hang working-class homeowners facing foreclosure out to dry) on working families in Rust Belt states. Sanders’ call for change was replaced by a sense of entitlement embodied in that “dishrag” slogan “I’m with her.” And Obama’s failure to show how he was helping working-class families even when Gallup named good jobs the number one issue in the 2012 Presidential election definitely hurt the Hillary campaign; she was seen as an out-of-touch Washington elitist.
  3. It is true that the only progressive nominated in my lifetime to head the ticket of a major party, George McGovern, was badly defeated. However, there were a number of factors besides his agenda: He threw his running mate under the bus after saying he’d stand behind him “1000 percent.” He was an incredibly uncharismatic campaigner (at age 15, I witnessed one of his pathetic rallies). And he couldn’t count on his greatest constituency–antiwar youth–because 18-to-20 year olds didn’t get the right to vote until 1971. And, just like Howard Dean, Dennis Kucinich, and Bernie Sanders in more recent years, he got basically no support–let’s state the truth: active hostility–from the Democratic Party establishment. As that same NPR piece that reported on McGovern’s VP fiasco notes,

The post-election reforms instituted by Sen. George McGovern (D-SD) made sure that, starting in 1972, delegates would be decided in primaries, not backroom deals, and that primaries — not smoke-filled rooms — would determine the nominee. The fact that McGovern, a strong opponent of the war, would win the nomination — helping, along the way, to curtail the power of such longtime Democratic leaders/bosses like Daley — was one reason why many in the Democratic Old Guard refused to unite behind their presidential candidate.

Interestingly, that same NPR link also shows that people respect and support candidates who actually have the guts to stand up and fight. In response to a reader question lower on the page, writer Ken Rudin points out that only one of the 126 Democrats who voted against the Iraq war in 2002 lost that November. I know that in my own district, I felt that his vote against the war was important enough that I voted for Richie Neal for the first and only time. My town has since been moved to an adjoining district, but I’m actively supporting and advising Neal’s progressive opponent, Tahirah Amatul-Wadud.

The Democrats need to realize that they are sabotaging themselves when the sabotage progressive candidates and refuse to fight against the continuous Republican encroachments. They need to stand up and fight back when the Mitch McConnells of this country undermine the people’s agenda. They need to give active support to candidates who inspire, and can win. The same old same old doesn’t cut it anymore. Cooper’s “dishrag centrists” won’t win a majority in Congress, and those elected won’t be a force for change. They need to recognize that even many of the votes for DT were votes for change, and that they could harness that momentum for a progressive agenda.

Poll after poll shows that like the rest of the world, America wants things like good jobs with good benefits, affordable healthcare and education, and a clean environment. Yet so many elected Democrats are too timid to go after these things–even though European citizens have enjoyed them for decades. And that’s why centrist Democrats keep losing elections. It reminds me of the way Michael Dukakis let George H.W. Bush back him into the corner by refusing to defend his liberal credentials (I’m still proud of this piece I wrote a year and a half ago).

It’s time to change that. Run good candidates. Take back the House and maybe the Senate. Push the people’s agenda. Call out the Republican traitors, saboteurs, and liars; oppose them at every turn. And run someone who has skills, experiences, AND an agenda to lead the ticket in 2020. Fighting the slide toward fascism is not enough. The Dems must be for a positive agenda as well as against their opponent’s agenda. This a point even made in this New York Times “report” on DT’s hypothetical 2020 re-election. While the author’s intent was to warn against a slate that’s too progressive, to me the message to the Democrats is not that at all, but to make sure that any progressive slate has a powerful agenda that helps ordinary people.

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By Posted on Posted in Activism, Advertising, Business Ethics, Consumer Issues, Democracy, Ethics in Government, Ethics: General, General Commentary, language, Marketing Techniques and Philosophies, Media Ethics, Politics, propaganda, Protests and Crackdowns, Psychology, Social and Economic Justice, Transparency vs. Secrecy Tagged with , , , , , ,

In Part 1 of this post, I shared a video of a dolphin rescuing a dog, asked whether you thought it was real or fake, and then told you my answer, with seven reasons why. If you missed it, please click on this paragraph to read it.

Why This Matters: A Metaphor for Something Much Deeper

Why am I going on about this? Why does it matter? Isn’t it just some people having fun making a feel-good film?

Answer: I do marketing and strategic profitability consulting for green and social change organizations, as well as for authors and publishers–and I’m also a lifelong activist. This combination of activism and marketing gives me another set of lenses to filter things, as well as a magnificent toolkit to make the world better. My activism also brings a strong sense of ethics into the marketing side.

Both as a marketer and an activist, I pay careful attention to how we motivate people to take action–to the psychology of messaging, One category for this post is psychology; click on that category to get posts going back many years. I worry deeply about our tendency as a society to crowd out facts with emotions. (I also worry about another tendency, to crowd out emotions with facts, but that’s a different post.)

And this is an example of crowding out facts with emotion. While this particular instance is innocuous as far as I can tell, we see examples of overreach on both the left and right, and they work to push us apart from each other, talk at each other instead of seeking common ground, and push real solutions farther and farther out of reach.

My inbox is full of scare-tactic emails from progressive, environmental, or Democratic Party organizations. Because I’m in the biz and understand what they’re doing, I leave most of them unopened. I just searched my unread emails for subject lines that contain the word “Breaking” and came with hundreds, including this one from a group called Win Without War:

Subject: Breaking: Trump ordered tanks in D.C.

From this subject line, you’d expect some horror story about peaceful protestors facing American military might. It could happen. It has happened in the past–for example, the 1970 Kent State massacre that left four Vietnam War protesters dead and nine more injured by Ohio National Guard  soldiers’ bullets. (The shootings at Jackson State College in Mississippi 11 days later were committed by police, not soldiers.) And protestors in countries with totalitarian governments have often faced tanks; if you want to see courage, watch the video of a man stopping tanks with only a flag, in Beijing’s Tiananmen Square in 1989–WOW!)

An unarmed man with a small flag stops four Chinese tanks in Tiannanmen Square, Beijing,
An unarmed man with a small flag stops four Chinese tanks in Tiannanmen Square, Beijing,

It’s a clear attempt to generate hysteria, to have people perceiving tanks in the streets with their guns pointed at dissenters.

Only in the body of the email do we find out what’s really going on:

Shel —

Last night, the Washington Post broke the story that Donald Trump has ordered a giant military parade with tanks, guns, and troops taking over the streets of our nation’s capital. [1] This is the kind of parade that dictators around the world use to intimidate their enemies and, more importantly, their own citizens.

This is what authoritarian dictatorships look like.

But Trump can’t change the fact that we still live in a democracy — which means Washington, D.C.’s local government gets to have a say before Donald Trump’s tanks roll down its streets.

Note the use of mail merge software to appear personal. Does that really fool anybody anymore? But OK, even when you know it’s a mail merge, it still generates at least a small warm fuzzy.

More importantly, note that the actual content is totally different from the expectation in the headline. We can argue the foolishness of Trump wanting a military parade (I think it’s foolish, and an expensive attempt to stroke his ego)–but in no way is this the same as attacking demonstrators in the streets of Washington, DC.

The right wing is at least as bad. I don’t subscribe to their e-blasts, but I found this juicy example (with an introduction and then a rebuttal by the site hosting this post) in about ten seconds of searching.

And then there are DT’s own Tweets, news conferences, and speeches, both during the campaign and since he took the oath to uphold the constitution as President of the United States (an oath he has been in violation of every single day of his term). They are full of lies, misrepresentations, name-calling, bullying, and fear-mongering. They are hate speech. I will not give them legitimacy by quoting them here; they’re easy enough to find.

As a country, we are better than this..

How You Can “Vaccinate” Yourself Against Sensationalist Fear-mongering

Before sharing any news story or meme, run through a series of questions to help you identify if it’s real.And if it passes that test, pop on rumor-checking site Snopes and check its status. For that matter, go through a similar questions for advertising claims.

The questions will vary by the situation. Here are a few to get you started:

  • Does the post link to documentation? Are most of the linked sites reputable? If they advance a specific agenda, does the post disclose this? (Note that THIS post links to several reputable sites, including NPR, New York Times, history.com, Wikipedia, Youtube, Google, CNN, Snopes, and my own goingbeyondsustainability.com and greenandprofitable.com. Yes, I am aware of the issues in using Wikipedia or Youtube as the only source. I am also aware that Google gives them a tremendous amount of “link juice” because on the whole, they are considered authoritative. For both those citations, I had plenty of documentation from major news sites.) Strong documentation linking to known and respected sources is a sign to take the post seriously.
  • Does the post name-drop without specifics? See how the Win Without War letter mentions the Washington Post but leaves out the link? Remember that ancient email hoax citing longtime NPR reporter Nina Totenberg? Name-dropping to buy unsusbstantiated respect is not a good sign.
  • Are the language and tone calm and rational, or screaming and sensationalist or even salacious?
  • Is the post attributed? Can you easily contact the creator?
  • And last but far from least, the most important question: Who benefits from the post’s point of view ? What are their relationships to the post’s creator? (Hello, Russian trollbots!). Don’t just follow the money. Follow the power dynamics, too.

I could go on but you get the idea. Please share your reactions in the comments.

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By Posted on Posted in Activism, General Commentary, Marketing Trends/News, media-general, People Helping People, Politics, Protests and Crackdowns, Psychology, Shel's Personal Life, Social and Economic Justice Tagged with , , , , , , , , , ,

I posted a petition on Facebook, and someone commented, “Like this would make a difference?”

But here’s the thing: You never know what makes a difference. It was a pleasant shock to discover years later that Nixon was actually paying attention to the peace protests. I think the protests after the first Muslim ban and over the tearing of children from parents seeking asylum certainly made a difference. Amnesty International has made a demonstrable difference in the lives of thousands of political prisoners around the world. And I know that my participation in certain other actions, especially the Seabrook occupation of 1977, made a difference.

Nonviolent occupiers approach the construction site of the Seabrook nuclear plant, April 30, 1977. Unattributed photo found at https://josna.wordpress.com/tag/anti-nuclear-movement/
Nonviolent occupiers approach the construction site of the Seabrook nuclear plant, April 30, 1977. Unattributed photo found at https://josna.wordpress.com/tag/anti-nuclear-movement/

So we keep working and maybe sometimes we have far, far more impact than we thought we would. Who would have predicted how much traction the Arab Spring, or Tiannanmen Square, or Occupy would have gained, how much impact they had?

Who could have imagined in 1948 that all the Jim Crow segregation laws would come tumbling down, not only in the US but even in South Africa and Zimbabwe (then called Rhodesia)? Who could have predicted as recently as 2000 that same-sex marriage would be a legal right in all 50 US states and many other countries around the world? All of these victories are anchored in activism, sometimes decades of activism.

Who would have guessed that the incredible kids who survived the Parkland shooting on Valentine’s Day 2018 (toddlers when Massachusetts became the first state with marriage equality) would channel their angst into a movement that brought millions into the streets, tens of thousands to their voter registrars to register for the first time? Who knows which ones will grow up to be world leaders, and which long-time elected officials will be displaced by a wave of change?

In recent months, we’ve seen the cycle of impact quicken. Movements and memes that had been kicking around for years suddenly reach critical mass. Who would have expected the flowering of older and dormant movements such as #MeToo and #BlackLivesMatter?

As an activist for more than 48 years, I remain optimistic, even in the face of so many defeats—because I also see these and many other victories. I see hope in so many people’s movements in the US, and in the complete change within two generations from a Europe ruled by power-mad fear-mongering dictators to one whose purpose actually seems to create a better world for the planet and its residents.

So yes, it makes a difference. Ordinary people can make a difference. Ordinary people make a difference constantly in fact: when I give my “Impossible is a Dare” talk, I cite examples like a seamstress (Rosa Parks) and a shipyard electrician (Lech Walesa) who changed their entire society.

What are you doing currently to make a difference? Please share in the comments.

 

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By Posted on Posted in Activism, Democracy, General Commentary, language, Protests and Crackdowns, Social and Economic Justice Tagged with , , , ,
Parkland HS activists including David Hogg, left, and Emma Gonzales, in tank top
Parkland HS activists including David Hogg, left, and Emma Gonzales, in tank top. Photo courtesy of Wikimedia Commons.

Editor’s note: This was written back in February. I don’t know why I never hit Publish. Unfortunately, even the Parkland activists—as amazing and powerful as they are—even the mass rallies they organized, even the wide public outcry—has not ended the violence even at schools yet, though they’ve already made more progress than anyone has ever done on this issue. In Arizona alone, there were 17 shooting threats (not actual shootings) just between Valentine’s Day and March 10th. I hope their activism sparks a massive rejection in November of guns-uber-alles politicians. 

Meanwhile, just in the past week, we’ve seen a merchant of hatred, the always-despicable Milo Yiannopoulos, call for “vigilantes” to attack journalists. Yiannopoulos was forced to backpedal, but this is getting even uglier. The crazies will take this stuff seriously. We’ve also seen consistent, repeated attacks against the press by the current occupant of the Oval Office. And we’ve seen a mass shooting inside a newspaper newsroom in Maryland. Everything Kropotkin says below about people who make death threats against child activists is true of those who attack journalists, too, and thus this post is more relevant than ever. Remember: when dictators take over, they start restricting the press.

Guest Post By Pyotr Kropotkin

In the wake of the horrible (and so could-have-been-avoided) shooting at  Marjory  Stoneman Douglas High School in Parkland, Florida, several of the surviving students have spoken out. In this short time, they’ve shown themselves as articulate spokespeople for common sense, and they are changing the conversation around the right to own any type of weapon versus the right to personal and public safety.

But despite the incredible trauma they’ve been through, quite a few people don’t think they should be speaking out. Some are even making death threats against these kids!

If you are making death threats against people just because you disagree with them, here are some of the things we know about you:

  1. Somewhere along the way, you lost your compassion, lost your heart
  2. You don’t understand the difference between freedom to and freedom from—that your freedom to shoot an assault rifle ends when it impinges on others’ freedom from attack
  3. You are mentally or emotionally unbalanced and should not have access to firearms, because you’ve made a death threat against an innocent child who has done you no harm
  4. You should be the subject of immediate criminal investigation, for threatening the life of another
  5. You don’t love the Constitution—the 2nd Amendment is fine for you, but not the 1st Amendment, which protects the rights of free speech, free assembly, worship, and petitioning the government to redress grievances
  6. You probably believe that an armed presence is a deterrent to violence—even though an armed deputy was outside Stoneman High, and even though the majority of people at Fort Hood the day of that massacre were armed
  7. You might also believe that there’s some crazy government conspiracy to take away your guns so they can take away the rest of your freedom—even though even an assault rifle is no protection against tanks and howitzers
  8. You like to feel powerful, and you think your assault rifles and your threats make you powerful (they don’t—they make you the equivalent of a two-year-old at playtime)
  9. You’re a bully who thinks the way to succeed is by throwing your weight around and scaring other people
  10. You probably have not experienced enough love in your life—and I feel sorry for you.
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By Posted on Posted in Activism, Diversity, Ethics in Government, Ethics-International, General Commentary, language, People Helping People, Politics, propaganda, Protests and Crackdowns, Psychology, Social and Economic Justice Tagged with , , , ,
Marchers at a rally for racial justice and immigrant rights, Holyoke, MA. Photo by Shel Horowitz.
Marchers at a rally for racial justice and immigrant rights, Holyoke, MA. Photo by Shel Horowitz.

For more than a year and a half, the current administration has been mired in constant scandals of corruption/self-dealing, incompetence, vindictiveness, attacks on his opponents and on minorities, attacks on the environment, bullying, broken promises, well more than 2000 lies from the man himself, and even broken treaties…the list, unfortunately, goes on and on and on. The sorry chronicle started well before his inauguration and continues through the present.

Perhaps you didn’t think it could get worse But in the past six weeks, this vile administration has reached a new low. The decision to wrench 1995 helpless children from the arms of their loving parents and put them in cages is not only inexcusable on moral and humanitarian grounds, it’s also a long-term disaster for the safety and security of the United States. Yes, it puts every American at risk.

Here’s a quick description of the legal issues and a good list of organizations fighting this outrage that need our help.

Let’s look at both the moral and practical reasons why this must stop.

 

The Moral Issues

Many figures in this administration have been long-time champions of self-described “family values.” In other words, they say they are in favor of keeping families together, as long as those families are heterosexual. They talk earnestly about the importance of having a child grow up in a home with both parents. Yet, when mothers take their children and flee gang violence, domestic abuse, and other genuine evils, the US incarcerates them at the border and takes their children away. The parents treated like violent criminals. Their children put in cages.

Attorney General Sessions quotes one verse in the Bible to justify this barbarism: a verse that was used in the 19th century to justify the worst aspects of slavery.

Last I checked, the Attorney General is one of the people charged to protect the separation of church and state (as well as freedom of speech AND assembly) enshrined in the First Amendment. But even granting that the Bible can be a moral compass for a sitting Attorney General, Mr. Sessions’s interpretation is highly selective. Consider a few of the other things the Bible says. I’ve posted a whole bunch of them at the end of this blog post—but first, let’s talk about the practical impact.

 

The Practical Case

As taxpayers and citizens, we should be deeply concerned about what’s being done in our names. The consequences to the US could be deep, severe, and very negative. A few examples:

This policy creates an entire class of enemies—creates potential terrorists

Deliberately adding trauma creates maladjusted human beings: PTSD and other diseases. Any child ripped away from his or her family and put in a cage is going to be hostile to the government that did this. Family members will also be hostile. Taken to the extreme, you create something that looks entirely too much like the Israeli-Palestinian conflict, where hurts lead to rage, rage leads to violence, and violence leads to even more abrogation of rights. Once this cycle of violence gets established, it’s really hard to break (though, of course, lots of people are trying, including my colleague Andrea Ayvazian. Do we really want to create a whole new class of enemies who will feel justified in attacking US-related sites around the world? Hasn’t the US been fighting terrorism as its major foreign policy stance since 2001? This policy could create a whole new generation of terrorists.

Also, do we really want to attempt to repair avoidable psychological damage that prevents people from functioning effectively and finding gainful employment? Many of these folks will end up in the US eventually. By making it harder to function, we turn them into social burdens. Our tax dollars will have to cover the survival mechanisms for those not resilient enough to recover on their own.

It’s fiscally unsound and wrecking the economy

Jailing immigrants seeking asylum is expensive, with taxpayer costs of up to $585 per family per night. It is far cheaper to provide humane living conditions, assist in finding job and housing, and create a new and grateful productive class of future citizens.

Also, the many industries that rely on immigrant labor are at risk. Agriculture has been particularly hard hit, with crops rotting in the fields because workers are not available to harvest them. If we want food to eat, we have to stop terrorizing immigrant farmworkers.

It puts the US in violation of international law as well as our own constitution

The path the US is taking is in gross violation of various human rights charters, UN regulations, and our own constitutional requirements for due process. Imagine the consequences to business, for instance, if organizations in other firms because the US is guilty of crimes against humanity. It has happened to other countries and it could happen to us. There should be a massive outcry from business about the risks of this policy.

It positions the US as an unworthy partner for joint projects with other governments and businesses

The US has become a rogue state, blowing away trust on a host of issues, from the Paris Accord to the G7 Agreement. Now, other governments may face pressure from their own constituents not to do business with abusive governments, just as economically and organizationally isolating South Africa forced that country to get rid of apartheid.

A Few More Bible Quotes Mr. Sessions May Want to Study

On the importance of family:

8 Anyone who does not provide for their relatives, and especially for their own household, has denied the faith and is worse than an unbeliever.
—1 Timothy 5:8
3 Children are a heritage from the LORD, offspring a reward from him. 
4 Like arrows in the hands of a warrior are children born in one’s youth. 
5 Blessed is the man whose quiver is full of them. They will not be put to shame when they contend with their opponents in court.
—Psalm 127:3-5
15 She gets up while it is still night; she provides food for her family and portions for her female servants. 
16 She considers a field and buys it; out of her earnings she plants a vineyard. 
17 She sets about her work vigorously; her arms are strong for her tasks.
—Proverbs 31:15-17

On immigrants’ place in society

21 “Do not mistreat or oppress a foreigner, for you were foreigners in Egypt.
—Exodus 22:21
35 For I was hungry and you gave me something to eat, I was thirsty and you gave me something to drink, I was a stranger and you invited me in,
—Matthew 25:35
32 but no stranger had to spend the night in the street, for my door was always open to the traveler
—Job 31:32
35 “ ‘If any of your fellow Israelites become poor and are unable to support themselves among you, help them as you would a foreigner and stranger, so they can continue to live among you.
—Leviticus 25:35

On justice in the face of oppression

Numerous quotes—see https://www.biblestudytools.com/search/?s=bibles&q=oppressed&t=niv&c=all and https://www.biblestudytools.com/search/?s=bibles&q=justice%2C+justice&t=niv&c=all

On human dignity

Numerous quotes at https://www.openbible.info/topics/human_dignity

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By Posted on Posted in Branding, Business Ethics, Consumer Issues, Democracy, General Commentary, language, Marketing Techniques and Philosophies, Psychology, Transparency vs. Secrecy Tagged with , , ,

Guest post by Tamsen Webster

M&Ms, with blue ones
M&Ms, with blue ones

Back in 1995, I cast a vote that had long-lasting consequences. We all did.

I’m speaking, of course, of the vote to add the color blue to M&Ms. Looking back, I realize now that it was the Brexit of candy votes.

But let me back up. For most of my childhood, M&Ms were as colorfully bland and reassuring as a 1970s kitchen.

Just dark brown, tan, orange, yellow and green. No red. Those caused cancer.

But by the time the 90s rolled around, America was in full 70s rejection mode, and M&Ms decided it was time to add a new color to the fabled mix.

And we got to vote on what it would be: pink, purple, or blue.

It wasn’t much of a decision, really: pink or purple clearly didn’t “go” with the rest of that harvest goal palette. I mean, really.

And so blue won in a landslide.

But the day they made that announcement, they told us something they hadn’t told us before: this “new color” was going to… replace… TAN.

And all of a sudden, this silly little vote had real consequences (as far as candy colors go, at least). And I didn’t like those consequences.

And I really didn’t like that I didn’t know about this whole “sacrificial tan” thing ahead of time.

I have no idea what the real reason was for M&M’s leadership to sacrifice tan. But whatever the reason, apparently it was a decision they made BEFORE they announced the results of the vote… and likely before they even decided to have a vote at all… because they had already decided to get rid of tan.

And yes, one of the truths of leadership is that sometimes there are these binary either/or choices we have to make in order to make a successful change. Opening a new office here means not opening one there. Hiring this person means not hiring that one.

But binary choices aren’t the problem. The real problem is when a binary choice isn’t presented as one. When we don’t give people full information about the change they’re about to make.

Why? Because we — all of us — are not rational decision makers, we are rationalizing decision makers.

We make decisions based on how we feel in the moment… and then we go back and think about them.

Which means, no matter how good you may make a decision feel in the moment, once people start really thinking about it, those once-happy, once-accepting people… aren’t.

Because they’ll feel manipulated, not led. And every time they do, they’ll be just a little less willing to trust the next change you put in front of them.

Do it enough? And you’ve lost your ability to lead change entirely.

So what can we do?

In the case of M&Ms, one single line might have made the difference between me happily eating blue M&Ms and my carrying the torch for tan all these years…

Here it is: “We’ve decided it’s time to replace tan…but, now you can help us decide what color we add next.” It’s a small addition, but a critical one, because it shows both sides of the choice. And we can only fully embrace change when we fully understand it.

So, if you’re a leader or manager, don’t shy away from the truth. Tell it. And where possible, give people real options to choose from. I know the “real options” part isn’t always possible — that’s back to the hard truths of leadership.

But even telling people that helps them better understand a change, because they’ll better understand where you’re coming from. Either way, the change will be more successful as a result.

So do it for that. Or do it for them.

Or just do it for tan.

#teamtan

 

Tamsen Webber is Founder and Chief Idea Whisperer, Find the Red Thread
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By Posted on Posted in Abundance and Prosperity, General Commentary, language, media-general, Shel's Personal Life Tagged with , , , , ,

My mom told me often that I taught myself to read at age 3 by sounding out stuff on cereal boxes, mayonnaise jars, etc. And to this day, I read packaging, ads, tracts…whatever is lying around. She also told me that I was extremely frustrated that I couldn’t get a New York Public Library (NYPL) card until I could write my name, which took another two years after I learned to read. She had to take books out for me on her card. I have no memory of either of these things. But I do remember that I was reading fluently by the beginning of first grade. At age 60, I’m still grateful to my first grade teacher, who sat me in the back of the room with a 4th grade geography textbook while she inflicted Sally, Dick, and Jane on the rest of the class (and I still love geography).

A child reading. Photo by Julia Freeman-Woolpert, freeimages.com
A child reading. Photo by Julia Freeman-Woolpert, freeimages.com

Much later, I met my wife, novelist and poet D. Dina Friedman, at a poetry reading in Greenwich Village

I was skeptical of Mom’s claims about me until we discovered when my son was 2 and some months that he could tell words like wax, fax, and max apart, visually, because my daughter had sat him down and taught him. He was not an early reader but obviously could have been if it had been a priority. He was (and still is at 25) focused on music. We started reading to our kids when they were infants. My daughter, gluten-free/vegetarian gourmet food blogger Alana Horowitz Friedman and her husband are both avid readers, too.

Mom was like that too. Once they lifted the old limit of eight books at a time, she would go to the local NYPL branch every two weeks with a SHOPPING CART, fill it with books, and wheel it the mile back to our house. She had a long commute to Manhattan via express bus and that’s where she did much of her reading.

I’m still a voracious reader. Books have opened up my mind to such incredible richness of thought and emotion. Much of my thinking on everything from nonviolent social change to green business success comes from processing and extrapolating on what I read to come up with something new. The world is a much more interesting place to me because of writers like Dave Dellinger, Gandhi, and Gene Sharp’s writings about nonviolence, and Amory Lovins, Janine Benyus, and William McDonough on the green business side.

But a few years ago, I realized that while I made time in my busy life for nonfiction, I didn’t do enough pleasure reading. I started making sure I read at least five minutes a day of a book that had nothing to do with work.

Of course, five minutes was nowhere near enough if I was into a good book. I found all sorts of nooks and crannies in my day to read. And then I decided to get a lot more exercise. Much of that is on an indoor stationary bicycle: a perfect place to read! Typically, I start my first shift of the day with a poem, then ten minutes of nonfiction and ten minutes of fiction or memoir. If I’m biking 20 minutes, that’s my whole shift. If (more typically) I’m doing 30 minutes, I often spend the remaining 10 checking Facebook from my phone, because I have to make time in my life for social media, too.

With most of it on the exercise bike, I’m actually reading more than 80 books a year!

Some vast number of people never read another book after college. They’re cheating themselves. Make time in your own life for this great pleasure!

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By Posted on Posted in Activism, Business-general, Consumer Issues, Demographics/Psychographics, Diversity, Entrepreneurship, Ethics in Government, General Commentary, Innovation, language, Marketing Techniques and Philosophies, People Helping People, Psychology, Social and Economic Justice, Technology, Uncategorized Tagged with , , , , , , , ,

Under the guise of protecting small business from frivolous lawsuits, the House of Representatives just gutted the Americans With Disabilities Act—a major piece of civil rights legislation signed by George H.W. Bush. I have to say, I’m on a LOT of small business discussion boards, and I haven’t heard any business owners screaming about hardship. Small businesses in pre-ADA buildings are exempt unless they do major renovations.

Kangaroo electric wheelchair car—One way to rethink transportation for wheelchair users
One way to rethink transportation for wheelchair users

It’s up to us to make sure the Senate doesn’t follow along. Contact your Senators and let them know this is a vote where you will hold them accountable. And if your Rep was one who voted Aye, give them a piece of your mind too.

Of course, we’ll be tempted to argue on the basis of compassion. But remember who we’re dealing with here. These people have a long history of NOT acting out of compassion, often of doing the opposite. So compassion arguments “ain’t gonna cut it.” We have to get to them on the things they will listen to: costs to taxpayers, personal hardship to them, and of course, voting and campaigning for and donating to their opponents.

For 15 years, I’ve been making the dollars-and-sense business case for going green and building social entrepreneurship into business, which means I have some experience discussing issues with people who are predisposed to oppose my position. So let me offer some talking points I think they’ll actually listen to:

  1. Don’t Waste My Tax Dollars: How dare you make it harder for productive citizens to work, just because they have disabilities. If you think I want my tax dollars squandered on welfare payments to people who could have had a job until you made it impossible to get to work, you’d better think again.
  2. Don’t Hurt the Economy by Hurting Disabled People: For new construction, it’s really easy to design in ADA compliance from the ground up. By allowing builders to take shortcuts because you took away the teeth of this legislation, you’re encouraging them to stop designing in ramps and wider doorways, setting aside parking, making elevators disabled-friendly, etc have you noticed how many people with disabilities who in pre-ADA days had to sit home and be a burden have gone on to start job-creating companies making our economy better (like the personal-transportation vehicle for wheelchair users in the photo—designed by a wheelchair-using Texas woman)? There’s even an organization of disabled business owners that was named one of President George H.W. Bush’s 1000 Points of Light. Do you really want the blame for squashing that on your shoulders?
  3. Protect Our Veterans: Do you realize that veterans have much higher disability rates than the general population (due to war wounds), and that many have a hard time finding work and frequently start their own businesses? Thus, many of these job creators are veterans.You are hurting the people who served our country and defended our freedom.
  4. Pointless Government Meddling: The ADA has been around since 1990. Most public buildings are already accessible. This is bringing in the government to break a system that’s working just fine right now, and that has enabled millions of people to be productive members of society. And if buildings are allowed to come online without meeting current ADA code, it will be expensive to retrofit them later, when (not if) this weakening of the law is repealed.
  5. Personal Inconvenience to the Senator (this one takes a wee bit of research): I noticed that [name a family member of theirs with a disability] uses a wheelchair [cane, walker, seeing-eye dog, whatever]. Do you really want to be called away from important Senate business every time [name]has to go to the bank? How do you think I’m going to feel as a [business owner, manager, productive employee supporting my family] if I have to leave work to help my Aunt Mary do things she could have done for herself until you put obstacles in her way? And what’s going to happen to you, 20 years from now, when you may not be able-bodied yourself?
  6. Vote No or You’ll Organize to Defeat the Senator During the Next Election: Don’t just pledge to vote for your Senator’s opponent. Say you’ll be willing to campaign and fundraise for someone who understands that disability rights are important. If you’ve voted, donated, or  volunteered for your Senator in the past, be sure to let them know.
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By Posted on Posted in Consumer Issues, Customer Service as Marketing, Democracy, Diversity, Ethics in Government, General Commentary, media-general, Politics, poverty, Shel's Personal Life, Technology, Web 2.0/Social Media Tagged with , , , , , ,

So, great—Time Magazine wants public feedback on its 33 finalists for Person of the Year. I love to share my views, so of course I clicked over to participate. But I couldn’t find a way to see the list of nominees without scrolling through 33 yes-or-no votes, one at a time. Not knowing the full list, I don’t want to vote prematurely. Doesn’t look like there’s a way to go back and undo a choice.

Time Magazine's Person of the Year poll doesn't let you see the choices before voting
Time Magazine’s Person of the Year Poll Doesn’t Let You See the Choices Before Voting

I’d ask them but can’t even find a contact page except for subscriber support (and I’m not a subscriber). 

Besides, if you only want to (and are eligible to) vote for one, why would they make us go through 32 no votes? It would be very easy to have a grid of 33 captioned pictures, and you could click on the one you want to vote for. It also doesn’t say as you’re voting (or even when you’re done) whether a later yes vote invalidates the earlier one. If it doesn’t, that would justify the format, but they should explain this. If it does, it makes the situation even worse.

This is so lame, and I feel so disenfranchised! You’d think Time would have better user interface design. Ugh!

Oh, here’s the secret, which I discovered when I went back to grab a screen shot: There’s one little red line to click, directly beneath the huge graphic, if you want to see the results so far—and that shows the list.

Time's Person of the Year Poll—secret key to see the list
Time’s Person of the Year Poll—Secret Key to See the List

Still have to make the ridiculous 33 checkmarks and 76 unnecessary clicks, but at least you can cast an informed vote. Saudi Arabia’s power-grabbing prince is currently well in the lead. I cast my vote for the #metoo hashtag, even if the idea of a hashtag being a person is almost even stranger than the idea that corporations are people.

It’s good to see a good spectrum of cultural and political diversity in the finalists, from low-income people of color to rich white men with reactionary views. Other nominees I could have supported included San Juan (Puerto Rico) mayor Carmen Yulín, Colin Kaepernick, Pope Frances, and the Dreamer kids. Surprisingly, Standing Rock Water Protectors were not on the list.

Time Poll—First screen of the list
Time Poll—First screen of the list

For decades, I’ve felt that if I got to make the rules for life, one of them would be this: no product goes to market until its designers had lived with it for 6 to 12 months and tested it thoroughly. From a user point of view, this poll is a perfect example of why we need a rule like that.

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By Posted on Posted in Activism, Branding, Demographics/Psychographics, Diversity, Ethics in Government, General Commentary, language, Psychology, Shel's Personal Life Tagged with , , , , , , , , , , , , ,

Here it is only just past Halloween, and already the cheering section for Christmas is getting in gear. A friend posted on Facebook that she wished Christmas music was all year long.

That touched a nerve for me. I was raised in super-multicultural NYC, but when I moved to Western Massachusetts in 1981, I felt intensely isolated in a community that at that time felt almost entirely white and Christian.

My birthday happens to fall on Christmas Eve. I will never forget going out into the streets that year trying to find a place where my wife (girlfriend, at the time) and I could eat out on my birthday. I think we ended up at a Christmas dinner for the homeless and downtrodden because no restaurants were open. It was a bitterly cold, windy evening and there had been snow a day or two before, which was already dirty and blowing around. The streets were almost deserted, except for someone driving around in a pickup truck shouting “Merry Christmas” through a megaphone when she saw one of the rare pedestrians. I felt like I’d moved to a foreign planet.

A few months later, we got involved with a group of progressive Jews that among other things, took on the cultural identity problem. Two years in a row, we organized a Jewish Cultural Festival that created a lot more visibility for us. I also started freelancing for the local paper, and made it a point to cover a number of stories of Jewish interest. Also, over time, the community became more diverse. And the pressure gradually eased.

But still, as late as 1988, I felt a need to write an op-ed that got published in several newspapers around the country over the next few years. Our local paper ran it first, under the headline, “When Christmas Becomes Oppressive.” Here’s are a few excerpts (with the then-current spellings):

Imagine for a moment that Ramadan, the Moslem holy month, is the major cultural holiday of the United States. For three months before the holiday, every radio station plays Ramadan music; the newspapers and TV are full of special Ramadan sales; and all over town are pictures and models of the Prophet Mohammed rising up to heaven.

A mosque at night. Photo by Ramzi Hashisho, freeimages.com
A mosque at night. Photo by Ramzi Hashisho, freeimages.com

As a non-Moslem, you are offended by all this. But the U.S. Supreme Court has ruled that Ramadan is so much a part of our culture that even the most religious symbols associated with it have become secular. Therefore it is not a violation of church and state separation to display them even in front of government buildings…

You’ve just experienced a taste of how non-Christians experience Christmas. Christmas has been transformed from a religious holiday into a mass celebration of both commercialism and Christianity. It is ever-present, unavoidable, and total.

And the message it gives to others is, “You don’t fit in. you’re an outsider”…

Ultimately, [Chanukah] decorations are tokenism. They say, “You don’t have to be Christian to participate in this orgy of buying.”

Mind you, I’m not suggesting that anyone abandon Christmas. I have been to many of my friends’ Christmas parties and enjoyed them. But these gatherings are celebrations of a personal religious holiday in a private home. I enjoy their traditions, just as I enjoy sharing my own culture with non-Jewish friends on “Rosh Hashana or Passover. And that’s how Christmas should be celebrated—in homes and churches, not as “secular” symbols thrown into the faces of nonbelievers.

29 years later, I still think it’s great when Christians celebrate Christmas. I attend the neighborhood Christmas party every year unless I’m traveling, and I happily go to Christmas events. What I object to is the assumption that everyone is Christian, that this is a universal holiday, and that other cultures don’t count (or are tokenized with e.g. a menorah in a store window along with a dozen or more Christmas symbols). Thus, even in 2017, when I saw my friend’s post, I felt I had to respond with this comment:

Not to be the Grinch here, but as a non-Christian living in a largely Christian community, I feel very marginalized at this time of year and don’t need it to start any earlier then it does. I get annoyed when I hear Christmas music before Thanksgiving is over. I would have a higher tolerance if more Christmas music was less sappy and commercialized. Or if there were more acknowledgement of the many non-Christian holidays this time of year, including the rather minor but 8 day long holiday of Hanukkah that I celebrate. I do get happy when I hear a good old carol done in an authentic and acoustic rendition, or silly ones like Blue Christmas. But I could totally live my life happily without ever hearing Jingle Bell Rock or some of the really schmaltzy Santa stuff.

Interestingly, I haven’t felt oppressed by Christmas when I’ve spent the season in overtly Christian Latin America. Maybe some of the reason is that the music is better. Instead of sappy commercialized crap, the airwaves a full of carols and church melodies that are pleasant to the ear.

And maybe it’s also that Christianity is the official religion in those countries, and I get to visit Christianity on its own turf. But if the US celebrates the separation of church and state, why is it OK to have creches on courthouse lawns? How does that do anything other than establish a connection between Christianity and government? I raised that point in my 1988 article, and have seen nothing to change my mind.

These days, I as a Jew can walk down the streets and see many acknowledgements of Chanukah (a minor holiday in the Jewish calendar, despite its eight-day run—made important in the secular world only by its proximity to Christmas and its adoption of the custom of giving gifts). Yet, obviously, I still feel like an isolated minority. Imagine, then, how it feels to be Muslim, or Wiccan, or celebrate Kwanzaa. After all these years, the US still has to do a much better job of acknowledging and celebrating its pluralism. As militant, violent white separatists become emboldened by a president who openly ran a hate campaign, this is more urgent than ever.

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