Category: Entrepreneurship

By Posted on Posted in Advertising, Business-general, Diversity, Entrepreneurship, Marketing Techniques and Philosophies, travel

Two weeks in Turkey, not speaking the language, with my marketing radar wide open. Here’s some of what I noticed.

  1. A surprising number of Turkish TV commercials remind me very much of US commercials from the 1960s and 1970s: housewives demonstrating the superiority of some cleaning product, dancing chocolate bars, and so on. At the same time, some are totally state-of-the-art, with special effects and much more modern concepts about marketing. But as in America, often these forget to actually sell the product.
  2. At least during the slow season of our visit, most shopkeepers and hospitality business owners (and the general public) are very friendly, and eager to meet special requests.
  3. Personal service in the hospitality industry seems to be a Turkish hallmark. We repeatedly experienced people going the extra mile for us or plying us with gifts. As an example, one hotel proprietor arranged our public bus tickets to the next town, had the tickets delivered to the hotel, booked on us two tours at the next destination we were going to, and even paid the minibus fare from his gleaming hotel to the bus station, some 12 km away. Another one saw that we were making sandwiches and she supplemented our bread and cheese with a huge gift of fruit, olives, and better bread. An enterprising travel agent across from the bus station had his agency open hours before the others, in time to meet the early morning arrivals from the night buses. Offering a warm room on a cold morning and help communicating with hotels, he was doing a healthy business selling tours, balloon tickets, and lodging.And yet, some of the basics are neglected. One hotelkeeper never cleaned our room on a three-day stay (though all our other hotels cleaned regularly and thoroughly). A restaurant owner who served an excellent meal and whose dining room was beautifully decorated had not bothered to fix a long-broken door latch in the bathroom or his leaky toilet mount. Nonsmoking laws are violated constantly (almost every adult male Turk seems to smoke).
  4. The Turkish business community seems way behind in its use of the Internet. Vast numbers of businesses don’t have a website, and if they have an e-mail address on their business cards—many don’t—it’s Hotmail or maybe Gmail. Of those that do have a website, a surprising percentage have a useless brochureware site that gives nothing you can’t get out of a phone book—sometimes in multiple languages. And yet, the two-room hotel we chose in Goreme had a very professional English-language website, even though its owner speaks no English.
  5. My willingness to do business with someone is inversely related to how much pressure they exert—and I’m sure I’m not the only one. Despite this, in all the tourist locations, touts are everywhere, some of them quite obnoxious. Those with a different approach really stand out. In one souvenir craft shop whose owner gave us all the time we wanted to browse his offerings, answered our questions but otherwise left us alone, we bought five different items. Often, however, we were prepared to buy, but left without buying as the pressure increased. Yet the behavior continues.
  6. We saw very few beggars; much fewer than in the US. In Turkey, it seems the economically marginal eke out a living by trying to sell something: a glass of fresh-squeezed juice, a bagel, a bag of roasted chestnuts, a shoeshine, a song—or, of course, earn a commission from one of the rug or craft merchants. Particularly in Old City Istanbul, male strangers will approach you, chat you up, give some bit of genuinely helpful advice, and steer you toward their particular rug shop.
  7. There is a great deal of competition among nearby businesses, but also a great deal of cooperation. Merchants respect their neighbors and will work together to make a sale for someone. Tea shops in the Grand Bazaar do a thriving business ferrying chai to the rug merchants who offer it to their prospects.
  8. During the slow season (such as our December visit), many businesses hang on by the slimmest of threads. One restaurant owner told us he’d had one table to serve the previous day and we were, at 1 p.m., the only ones that day. He was quite excited that he already had a reservation for the following day.
  9. The sampling economy is so taken for granted in Istanbul that locals will simply reach in to a bulk food bin and try something without asking. If they like it, they buy. We didn’t have a chance to observe these kinds of markets outside of the Istanbul region, so I don’t know if that’s true elsewhere.

Crafts will vary enormously in quality and price. If you plan to go beyond Istanbul, get a sense of what the items you like cost. You may find them for half as much in other regions, or you may see them higher and want to pick them up before you fly out. If you want to make sure you’re buying Turkish goods, check labels carefully

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By Posted on Posted in Eco-friendly, Energy & Sustainability, Entrepreneurship, Environmenl, Environment, Frugality/Frugal Fun, Green Business, Green Living/Green Lifestyles, Innovation, Peace and War, People Helping People, poverty, Technology Tagged with , , , , ,

Watch this video about the Copenhagen Wheel, a device that captures and stores energy from cyclists pedaling and coasting, and supplements pedal power on the uphills or over long distances. And then read a few of the comments.

To me, this is brilliant technology! First, it makes biking—and particularly bicycle commuting over distances of 20 to 50 miles—an attractive option for tens of thousands of people who’ve felt unwilling to try it before. That, in turn, reduces the number of cars on the road, which has dozens of advantages to the planet and to our pocketbooks. Second, it makes it possible for the moderate cyclist (like me) to go much farther by bike.

A lot of the comments are angry that this will disrupt their exercise. I think they’re not thinking about it the right way. Instead of blaming a machine for interfering with their workout, think about the ability to bike instead of drive to good riding places some distance away, or to bike much farther distances to explore an area farther out.

I do ride for exercise. And I do face a BIG hill when I go out my door. I’ve learned to manage it, but when I first moved to that area, it was very tough. Something like this would have been a nice transition as I learned to conquer that tough hill.

And for the exercise-only bikers, I have one more suggestion: write to the company and tell them you want a manual override option: an off switch, in other words. Then you have the boost when you need it.

Let’s apply this kind of creativity to every aspect of our lives! We could not only solve climate change but war, poverty, and other global issues. I wish this company much success!

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By Posted on Posted in Activism, Demographics/Psychographics, Diversity, Eco-friendly, Energy & Sustainability, Entrepreneurship, Environmenl, Green Business, Green Living/Green Lifestyles Tagged with , , , , , , ,

Buying local. Worker co-ops. Neighborhood resiliency. Community control. Does it feel overwhelming trying to track and sort out all of these community economy movements and buzzwords?

Writer Laura Flanders, Yes Magazine, and GritTV have collaborated to make it easier for the rest of us. They’ve launched a new feature called Commonomics, and the first installment is a nice roundup of some of these trends, told through the stories of people whose stories rarely make it into mainstream media.

The initial installment is called “Welcome to Commonomics: How to Build Local Economies Strong Enough for Everyone,” and OI recommend reading it.

 

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By Posted on Posted in Advertising, Business-general, Copywriting, Entrepreneurship, Frugality/Frugal Fun, Marketing Techniques and Philosophies Tagged with , , , , ,

Some things should always be left to professionals. You don’t ever want to trust me to do any carpentry for you…or even have me paint a room. and the older I get, the more I move from a D-I-Y (do-it-yourselfer) to a have-it-done.

Writing your own press release is something most people should not tackle. Here’s a comment I just made on a self-publishing discussion list in response to an advocate of D-I-Y press releases:

When I write a press release for a client, I spend significant time with the book. Sometimes I read the whole thing. Sometimes I read sections I’ve asked the author to flag, plus the beginning, end, and some random sections. Plus a synopsis, for fiction, and a thorough look at the TOC and Index for nonfiction. And always I read the author questionnaire I send, and the supporting materials I always request (such as press coverage of the author)…I read enough to thoroughly immerse myself in the project. And my press releases for clients have been picked up by the New York Times, among many other places.

Yes, the author has far more subject knowledge than I do. But *I* have the expertise in crafting a message that the media, and the public, will find exciting. Most authors don’t, and believe me, I’ve seen their attempts.

One of the *problems* is the formulaic approach F___ recommends. Those formulas yield terrible press releases straight out of the 1970s. I don’t follow the formulas. I write press releases with the idea that the reader says “Wow! I want more of this.” Writing a standard reverse-pyramid 5Ws press release (who, what, where, when, why)–the most common formula–doesn’t accomplish that.

My favorite press release out of the probably thousands I’ve written was for a book on electronic privacy. If I followed the 5Ws formula, my release would have had a headline like “Electronic Privacy Expert Releases New Book.” How fast is the reporter going to hit delete on a big-snore headline like that? My headline was “It’s 10 O’Clock. Do You Know Where Your Credit History Is?” Following a lead about the credit history “vacationing” in databanks of big corporations, the book finally showed up in the third paragraph.

I refer to this type of press release as “the-story-behind-the-story,” and other than my own books, I don’t know a lot of books that teach how to do this… My book, Grassroots Marketing for Authors and Publishers, does give that context, and gives a lot of book-specific examples, including a wildly successful press release by listmate Ruth Houston that violates all the rules–proving that F___ is right that *some* authors can do their own press releases very effectively.

Some can do their own layout, too. I have discovered after laying out two books in my early publishing years, that I’m someone who should not ever lay out my own book. And most authors should not ever write their own press release.

In an earlier post in the same discussion, responding to a post that called professional publicity services a waste of money, I describe the advantages of a third alternative between do-it-yourself and pricy full-service publicists:

R___’s point is well-taken. With any expenditure, you want to be sure the results justify the expense.

And she’s right that most book publicists who are any good are frightfully expensive. Typically, you can expect to pay between $2000-$10,000 a month, with a 6-month commitment required. It takes a lot of sales to justify a $12-60K expenditure.

However, it’s not an either-or. There is a third alternative between doing it all yourself and spending $60K on a professional full-service publicist.

That alternative is hiring a la carte: use a professional writer to create a get-noticed media release that is likely to wildly outperform anything you do on your own, and then either hire one of the publicists who is willing to work a la carte and just do the distribution/follow-up, or use a wire service, or do it yourself with a list compiled by a media list specialist (such as our own Paul Krupin of Direct Contact PR).

As an example, I charge $325 to write but not distribute a news release on a book. I refer out to others for the other pieces for a few hundred more, and the total cost is under $1K. So if you did, say, six releases in a year, you’d still pay less than for one month of a high-end publicist.

Oh, and regarding the likelihood of better results: I had one client do a comparison test. He sent my release to half his media list, and one he’d written to the other half. He became a fan and a steady customer when mine got 6 times as many media responses.

One further lesson: these two posts demonstrate examples of promoting my own services on a discussion group while not making enemies—because the self-promotion is in the context of—and directly relevant to—a discussion already underway.

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By Posted on Posted in Abundance and Prosperity, Demographics/Psychographics, Energy & Sustainability, Entrepreneurship, Green Business, People Helping People Tagged with , , , , ,

A friend sent me a link to a very interesting article, “A Locavore’s Dilemma: On the Fantasy of Urban Farming” by Will Boisvert

According to Mr. Boisvert (whose name, ironically, translates as “green woods”), we would all do more for the planet to buy big-agro chemiculture food from thousands of miles away than to develop food sources in or close to urban areas.

I’ve heard this argument before. And I do think it’s important to do our research and know the numbers; it’s important to make a business case for local food sustainability, whether urban or rural.

But I’d say Mr. Boisvert totally misses the point.

He says the most sustainable thing we can do in NYC is build more housing, to avoid further stress on the exurbs and suburbs, which are very UNsustainable. But I don’t see why it has to be housing vs. food. Build that 600-person apartment building he wants, and THEN use add urban agriculture and solar arrays to harness the roof for food and energy.

And his attack on COmmunity Supported Agriculture farms (CSAs) is just bizarre. I don’t think our annual membership fee for the organic CSA we belong to here in Massachusetts would even cover the same amount of factory food at our local supermarket, and it’s far cheaper than buying the nonindustrial stuff at Whole Foods, a pricy organic grocery, or the farmers markets.

We do need to look at the economics/carbon impact of urban agriculture and the urban food movement, and often, they’re not pretty. But no uglier than mass-scale farming.

He writes:

Hauling each spud from upstate thus requires as much fuel as moving it 585 miles by corporate semi or 2,340 miles by rail. I don’t know the numbers, but I think truck is a lot more common than rail.

If that’s true, then even with the much-reduced efficiency per mile, the number of miles is so much fewer that local food, especialy urban agriculture, comes out way ahead. If the potatoes go 127 miles at 28 ton-miles/gallon vs. 2500 miles from Arizona at 120 tm/g, the Catskills come out way ahead: 4.5 gallons vs. 20.8 for the far-shipped chemiculture ones. And his analysis doesn’t recognize that the efficiencies of big trucking disappear rapidly when that huge truck is running 4 mph stop-and-go in NYC traffic, while those of urban farming increase.

As he notes, a neighborhood urban farm might use one gallon to transport to multiple sites across the city, in a small van. And if we’re really talking hyperlocal, your neighborhood rooftop or small-lot urban farm could efficiently deliver in a five-mile radius with a bicycle (more efficient in time as well as fuel, in NYC’s traffic-choked streets)—which can offset the fuel costs of hauling the soil up to the roof by crane. Equipped with a handlebar box, a rear rack, and maybe even a small trailer, bicycles can carry quite a bit. Even back in the 1960s when I was a kid in the Bronx, a lot of local merchants offered bicycle delivery (using massive one-speed bikes with huge handlebar boxes).

Even if it’s trucked in a van, the fuel cost of a three-block delivery is pretty close to zero.

And unlike Mr. Boisvert, I don’t discount the many other benefits. Better quality food, community-building, job skills training for those interns and volunteers, and an understanding of the food cycle. My own first garden was in Brooklyn, in fact, and the thrill of growing my own food in my mini-urban farm definitely helped push me to the locavore mindset. I discovered a new crop: radish seed cones; the young ones are terrific in salads. And that was also around the time that I started advocating using flat roofs as food and energy resources.

I do have some concerns, and would like to see research, on how urban agriculture can avoid pollution-borne contamination of the food. But he doesn’t talk about that.

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By Posted on Posted in Abundance and Prosperity, Energy & Sustainability, Entrepreneurship, Green Business, People Helping People, Technology Tagged with , , , , , ,

Since about 1980, I’ve felt that we could solve a lot of our urban problems by seeing flat city roofs (and for that matter, roofs in suburban shopping centers, etc.) as resources: places where we can harvest energy with solar collectors—but also harvest food.

But when I started talking about my brainstorm, people told me that the roofs were not designed to bear the weight of a dense garden, and the amount of reinforcement they needed would make the whole idea unworkable. I never quite believed this. It seemed to me that if you were to put one or two 200 square-foot gardens onto a 2000 square foot roof, the weight load could be distributed across the entire rooftop without much difficulty. But I’m not an engineer.

Still, I wasn’t surprised to see the “green roof” movement emerge over the past ten years or so—but I was disappointed at how few green roofs seem to grow edible crops.

I do think community food self-sufficiency—particularly in urban areas–is a big part of the answer to “how do we reclaim our economy—and our bodies?” and a great antidote to the very dangerous practices of “chemiculture” [a word I personally coined, BTW], GMO seed strains, and the attempt by Monsanto and similar companies to exercise a terrifying degree of control over (and damage to) our food supply.  So I was delighted when I found these folks in the Bronx, using 6000 square feet of the 10,000-square-foot roof of a city-owned apartment building, to commercially grow hydroponic greens. With hydroponics, there is no soil, and therefore the issue of weight and roof support is moot. In this short video, Farm Manager Kate Ahearn gives us some background about the project. (I did make one error. I referred to a supermarket rooftop farm in Lynn, Mass. It’s actually in LynnFIELD.)

This model, with hydroponic gardens and protection from the elements, offers a 12-month growing season and numerous harvests. Yes, it’s more expensive to set up than a basic soil-based garden, but the payback is much greater. And as a green marketing guy, I see profitable, sustainable, earth-friendly businesses like this as a big step forward not only in economic development but in human rights and the rights of other living things.

Note: there will be more on this story. My old buddy Ted Cartselos did another shoot, with a better camera, on Friday. (Thanks, Ted, for working with me on this.)

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By Posted on Posted in Energy & Sustainability, Entrepreneurship, Green Marketing, Innovation, Politics Tagged with , , , ,

In the 1990s, the US had a 40 percent share of the world-wide solar market. According to widely respected sustainability consultant Gil Friend of Natural Logic (@gfriend), the current US share of the global solar market is a pathetic 5 percent, while China now has more than half the global market: 54 percent. And that’s 10 times as much solar as the US is producing.

Friend’s article doesn’t discuss such solar leaders as Germany, Brazil, and Israel, but I’d expect all of those are currently making more solar than the US is.

It’s really hard to take US government claims that they care about creating jobs and greening the economy very seriously when they let a plum like this slip away. Solarizing the US housing and commercial stock would create tens of thousands of jobs, lower carbon footprint immensely, and also reduce dependence on imported oil (while lowering oil bills too, of course) A trifecta win, and we let it get away! Earth to Congress: Get with the program, for goodness sakes! Erth to Obama: Press your agenda on this!

 

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By Posted on Posted in Energy & Sustainability, Entrepreneurship, Green Business Tagged with , , , ,

A brief explore of Montpelier, Vermont, tiny capital of a sparsely populated and very progressive state. More brief than it would be, because it was minus 4 F as we were walking around last night.

Based on a very small sample—two restaurants and one Bed & Breakfast that we tried, and a few more whose windows we peered into (including the local cooking school and the artisan bakery it operates), this town may have one of the highest percentages of people who pay attention to the food they eat—to its provenance, the craft of growing and processing it, as well as to the taste and nutritional qualities. And I didn’t even visit the food co-op.

But it’s amazing. All three establishments—a creperie called Skinny Pancake and a bagel/burrito coffee shop called Bagitios, both in the center of town, and High Hill Inn, a B&B in East Montpelier up on a hill—had menus emphasizing local foods, even in a frigid Vermont January. Fair trade beverages, local greens and meats, artisanal approaches to bread, beer, wine…on the menu, and heavily marketed, along with appeals to waste reduction, energy conservation, and other good green principles. High Hill was even more remarkable because the proprietor, Ann Marie, is from the American South (an area where I’ve found it very challenging to eat decently, let alone well).

I’m sure

Go team!

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By Posted on Posted in Energy & Sustainability, Entrepreneurship, Green Business, Green Marketing, Innovation, language, Marketing Techniques and Philosophies, Marketing Trends/News, People Helping People, Socially Responsible Investing, Technology, Web 2.0/Social Media Tagged with , , , , , , ,

Heard of Carrotmobs yet? Consumers have used our buying power to avoid companies with the wrong values for decades. Now there’s a positive flip: actively making the effort to buy from companies that support your values. I only heard the term “Carrotmob”—so called because consumers use the carrot of positive business rather than the stick of withdrawing business to achieve social good.

I think I only heard the term a month or two ago; since then, I’ve run across it several times. This concept seems to be entering the language faster than anything I can remember since “Ms.” was invented as a gender-neutral alternative to Miss and Mrs., back in the1970s.

Here’s a particularly cool one with the odd twist that it was initiated by the company—and since I write about out-of-the-box people-centered marketing of green products and services, worth flagging here. I imagine this marketing strategy could get old fast if too many people do it, but the idea of having your customers pre-fund your sustainability venture is a good one. Think abou Kickstarter campaigns; this isn’t so different, after all.

A coffee company has decided that organic/fair trade coffee is not enough; the coffee should be transported on cargo ships powered by renewable energy. Specifically, using wind power.

Thanksgiving Coffee, a California-based artisan roaster, will arrange for wind-powered shipping if people buy $150,000 worth of coffee on Carrotmob. The goal is to prove demand for wind-transported coffee and research ways to make wind-powered shipping a reality in our own time.

It’s worth remembering that all cargo shipping from the dawn of history into the 19th century was either wind-powered or human-powered (by rowers). So there’s no need to prove that cargo shipping can be wind-powered. However, a transatlantic voyage by wind took many weeks, sometimes went way off course, was more susceptible to storms, etc. Steam and then diesel made shipping fast and reliable enough to create the modern global economy. So the real challenge is not to prove that they can use wind-powered ships, but that they can compete effectively using a modern wind-powered shipping fleet.

This of course could have a huge impact on the entire cargo shipping industry, if it can be done effectively and inexpensively enough to transport many different types of items. And certainly, it will inspire the shipping industry to add more sustainable practices even if using conventional diesel-powered cargo ships.

Meanwhile, if you’re a coffee drinker, you can help Thanksgiving Coffee test the waters for sustainable shipping. Go read the article on Ecopreneurist, or skip directly to the Thanksgiving Coffee Carrotmob page and buy a pound or two.

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By Posted on Posted in Abundance and Prosperity, Demographics/Psychographics, Diversity, Energy & Sustainability, Entrepreneurship, Green Business, Green Marketing, People Helping People, Politics, propaganda, Uncategorized Tagged with , , , ,

I’m a long-time fan of Van Jones, and one of the things I love is that he can frame things in ways that those on the other side of the political continuum can relate to.

Too often, the left frames things in its own language (often couched in liberal guilt)—and the right dismisses us as silly and naive. Listen to minutes 30 to 35 of this speech to see how Van Jones puts the argument for going green into an issue of individual economic liberty, and turns the don’t-subsidize-solar argument into a compelling Tea-Party-friendly argument for ending oil subsidies (why doesn’t he talk aobut nuclear, which would not exist as an industry without subsidies?)

Later in the talk, he discusses solar and wind as farmer power, cowboy power, etc. And demonstrates that organic farming is traditional, and that we should return to our roots after a century of “poison-based agriculture.” And calls not for subsidy for green initiatives, but for green as entrepreneurship, enterprise, and job creation—arguments that both liberals and conservatives should relate to.

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