Category: People Helping People

By Posted on Posted in Arts & Entertainment, Demographics/Psychographics, Frugality/Frugal Fun, People Helping People, Shel's Personal Life, Web 2.0/Social Media

flashmob:“a large group of people who assemble suddenly in a public place, perform an unusual act for a brief time, then disperse.” (Wikipedia)

For the year or so that I’ve been watching the occasional video of flashmobs gathering in public places to perform, I’ve wished I could be part of one. But I didn’t wish strongly enough to organize one.

All the videos I’ve been sent took places in major cities like Amsterdam and Philadelphia. I live in a very rural area whose biggest city (Springfield, MA) has a population of only 155,629. And yet, to make a flashmob, you only need a dozen or so people.

I think a lot of the allure of flashmobs is that for the most part, we live in a society where entertainment is provided, prepackaged. Until 1877 when Edison invented the phonograph, if you wanted to hear music, you gathered some friends with instruments and songbooks and made some. If you wanted a theater experience, you played charades. Public concerts outside of major cities were few and far between. Now, every tiny town has live music 20 or 30 nights a year, and many have music every weekend night all year long. We are, for the most part, deprived of the opportunity to not only make our own entertainment but perform it for others. The flashmob at the Holyoke Mall had one day’s notice, no rehearsal. Singers were to wear a solid color indicating their part (my alto wife wore green, other parts wore red or white)—and of course, many people who just happened to be there joined in the singing.

Thursday, I received an e-mail from the organizer of a local folk music sing-along: a flashmob would gather the following day to sing Handel’s Hallelujah Chorus at the food court of the largest shopping mall near us, the Holyoke Mall (halfway between our house and Springfield, in a town of 40,005). On a Friday night just before Christmas, it would certainly have an audience. Better still, it was organized by the local opera company; the singing would be worth hearing.

The next morning, my wife, D. Dina Friedman, who sings in a community chorus, got an e-mail about the event that went out to all the chorus members. This was looking better and better. And the timing was perfect; we could drop our son off for the final rehearsal of his school’s winter show, go sing, and be back at school in plenty of time to watch him perform.

The singing was magical. Sound coming from every corner of the large and crowded food court, and a few stunningly stellar voices rising above the crowd. It reminded me of the time more than 30 years ago that I happened to be out on a lawn at my college while the chorus was rehearsing for their upcoming tour, and they invited me to stand within their circle and be surrounded by beautiful sound.

What amazed me the most, though, was not the event, but the aftermath. By the time we returned home after Rafael’s show, when I went to post something on Twitter, I found links to at least two different videos, including this very high quality one posted on the Springfield newspaper’s site.

I sent the link around, and got a couple of “wish I was there” or “how did you find out?” responses. And then last night, I went to a different performance, more than 40 miles away from the shopping mall at a retreat center in a really remote area (it happens to be the most beautiful house I know, one I love to visit for this annual storytelling concert)—and at intermission, I heard people talking about the flashmob and wishing they had known ahead.

In other words, even without a big-city backdrop, this flashmob had an impact well beyond the borders of the food court. E-mail made the event possible; social media gave it permanent life. “And I say to myself/What a wonderful world.”

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By Posted on Posted in Energy & Sustainability, People Helping People, poverty, Social and Economic Justice

Today is another Blog Action Day for social justice, and today’s topic is water. My slant on this, as someone who writes about environmental issues, is that access to clean, safe water is both an environmental and a justice issue. And that the easiest way to promote safe, clean water around the world is for us resource hogs in the developed countries to be much more careful not to squander the good water we are privileged to have.

Here are some facts provided by Blog Action Day (emphasis added):

1.      Unsafe drinking water and lack of sanitation kills more people every year than all forms of violence, including war. Unclean drinking water can incubate some pretty scary diseases, like E. coli, salmonella, cholera and hepatitis A. Given that bouquet of bacteria, it’s no surprise that water, or rather lack thereof, causes 42,000 deaths each week.

2.      More people have access to a cell phone than to a toilet. Today, 2.5 billion people lack access to toilets. This means that sewage spills into rivers and streams, contaminating drinking water and causing disease.

3.      Every day, women and children in Africa walk a combined total of 109 million hours to get water. They do this while carrying cisterns weighing around 40 pounds when filled in order to gather water that, in many cases, is still polluted. Aside from putting a great deal of strain on their bodies, walking such long distances keeps children out of school and women away from other endeavors that can help improve the quality of life in their communities.

4.      It takes 6.3 gallons of water to produce just one hamburger. That 6.3 gallons covers everything from watering the wheat for the bun and providing water for the cow to cooking the patty and baking the bun. And that’s just one meal! It would take over 184 billion gallons of water to make just one hamburger for every person in the United States.

5.      The average American uses 159 gallons of water every day – more than 15 times the average person in the developing world. From showering and washing our hands to watering our lawns and washing our cars, Americans use a lot of water. To put things into perspective, the average five-minute shower will use about 10 gallons of water. Now imagine using that same amount to bathe, wash your clothes, cook your meals and quench your thirst.

So…not to leave you sunk, here are a few easy and cheap/free ways to use less water:

Don’t run the water unnecessarily! Whether washing dishes or brushing your teeth, think about low-water methods. For those dishes,  clean the insides with a
soapy sponge and then only turn on the water (at modest force) to
rinse. For tooth brushing, wet the toothbrush, turn off the faucet, brush, wet again to rinse–you’ll use teaspoons instead of gallons.

Unbottle yourself. Save bottled water for places where tap water is not safe to drink. Bottling water consumes vast amounts of water (several times what’s actually in the bottle), energy, and plastic (much of which ends up in landfills). And lots of bottled water is nothing more than expensive public water supply water anyway. In much of the developed world, filtered tap water tastes as good as many bottled brands and has a far lower environmental and financial footprint.

Eat less (or no) meat–see #4, above. As a 37-year vegetarian, I can tell you that the wonderful cuisines of the world opened up to me when I stopped eating meat. I eat healthy, tasty, nutritious food, and I don’t miss the stuff I used to eat.

Sign the Blog Action Day UN Water Rights Petition:

 

(For more water saving tips, please see my e-book Painless Green: 110 Tips to Help the Environment, Lower Your Carbon Footprint, Cut Your Budget, and Improve Your Quality of Life-With No Negative Impact on Your Lifestyle.)

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By Posted on Posted in Abundance and Prosperity, Energy & Sustainability, People Helping People Tagged with , , ,

Last night, the local organizer for the Transition Towns movement finally got around to doing one in my town. We were a small group including several of the “usual suspects” (old friends from previous organizing campaigns) as well as a handful of others I didn’t know–with a lot of good ideas.

Transition towns organizing involves taking steps to get society off fossil and nuclear fuels, and building community in the process. It’s very much directed by the people who participate, so if a few people want to form a sewing circle to make cloth totes residents can bring to the market, or plant trees, or insulate houses, or work with local government to install traffic calming, or whatever—they do it. And it’s nice and small and manageable, town by town, neighborhood by neighborhood.

The movement started as an outgrowth of the permaculture movement in Kinsale, Ireland and Totnes, UK, and has spread widely.

Now, with a few years under its belt, it may be one of our best hopes for avoiding catastrophic climate change (on which the window is getting smaller) and the great hardship of massive price shocks on all the things based in fossil fuels—which is pretty much everything.

Resources:
Transition Towns organizing site for the US
The “get moving” page on the international website (which I found after getting distracted by some wonderful storytelling about live in past generations in a British village
The simple little WordPress site for Transition in my own community of Hadley, Massachusetts

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By Posted on Posted in Abundance and Prosperity, People Helping People, Shel's Personal Life Tagged with , , , ,

There is definitely something to all this Law of Attraction stuff. Consider this: For the past few months, I’ve been putting out a lot of energy around four things:
1. Expanding the public speaking portion of my business
2. Pitching myself as a syndicated columnist writing on Green business (working a long-term plan)
3. Founding the International Association of Earth-Conscious Marketers
4. Working with unpublished writers to help them become well-published and well-marketed authors

Here’s some of what happened today:

  • While listening to a teleseminar with a syndicated columnist, I asked a question–and he offered to give me contacts at his syndicate
  • Got interviewed for a radio show and book about public speaking—and the interviewer may become a book publishing consulting client…and spent a half-hour getting acquainted with another marketing consultant, and he too is thinking of doing a book and letting me help
  • I did a little Green business of my own today, selling five pounds of surplus organic hot peppers from our garden to our neighbors’ farmstand (I had more to sell, but that was what I could easily carry on my bike)—it’s such a hoot for me as a New York City native to sell farm vegetables to my neighbors, whose family has been farming this land since 1806
  • Responded to a HARO query from a reporter, and the reporter wrote back that instead of just using my short quote, would I be interested in writing a regular column?
  • Received an invitation to speak at a high-level international conference in January, and a contract from a different organization for a talk I’m doing in December
  • Had a brief teleconference with a subset of the IAECM Steering Committee. I continue to be so impressed with the creative thinking of this talented group.
  • And still managed to get out and vote early (I was #16, so I could get the car back in time for my son to drive to school)…get several hours of billable work done…get in a lovely hike.

    It’s feeling like a pretty abundant day :-). I’ll even forgive the mice for chewing up the spout to our can of Chinese sesame oil, forcing me to change my dinner plans. (I went for Italian instead, and it was delicious. Guess the mice don’t like or haven’t discovered the olive oil.) I like it that I’m putting energy out on these four things, and permutations of those four are coming back to me.

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    By Posted on Posted in Advertising, Marketing Techniques and Philosophies, People Helping People, privacy Tagged with , , ,

    Guest post by Steve Ostrow

    [Editor’s note: I was sent a review copy of this book, and enjoyed its playful approach to an intimidating subject. So when I was asked if I’d give Steve a forum during his launch, I gladly agreed.]

    Congress has spoken! Anti-telemarketing legislation has been passed. Under reasonable restrictions, certain tactics by telemarketers are prohibited and court actionable. Violations can be enforced by the State via the attorney general’s office, the public via class action lawsuits or private lawsuits, and individuals via the small claims court.

    The Telephone Consumer Protection Act of 1991 (TCPA) started the ball rolling. Congress was torn between the special interest lobbyists and the people’s vote. The green cash of the lobbyists stalled the legislature for numerous years, but eventually the annoyance of the telemarketing industry became too much. The door opened and the unfettered invasion of free speech was outweighed by the consumer’s right to privacy. After strong objection and outrage by consumers groups, the common sense legislation protecting the privacy of one’s own home was long overdue.

    The 1991 original law was pretty weak and without sharp teeth. A free bite at the apple was given and the first offense by a telemarketer to a residence was forgiven with only a simple apology. A second offense was required in order to make an unsolicited commercial call actionable. Basically business did not change under the original law. In 2003, over great objection from the special interest groups, came the National Do Not Call Registry. Yes, 2003 was a great year for the peace and quiet in a consumer’s home. Instead of a consumer requesting individual companies from not calling the home telephone soliciting their service, a residential consumer could sign up at one location and prohibit almost all telemarketers from calling the home phone number. The burden shifted to the telemarketing companies to check “the registry” rather than having the consumer contact the merchant and opt out. Penalties were instituted which are collectible by attorney generals, lawyers, and individuals through the small claims process.
    Under the TCPA and the Do Not Call Registry, there are several different violations which are collectible. The most popular ones are:
    1. Calling a residential telephone number that is on the National Do Not Call Registry;
    2. Using a pre-recorded dialing device to initiate a commercial sale;
    3. Using a blocked telephone number when initiating a commercial sale;
    4. Soliciting a consumer before 8am or after 9pm;
    5. Failure to provide a copy of the company’s Do Not Call Manual after demand for a copy.

    Each violation is actionable separately, or can be “stacked” together when multiple infractions are incurred. Even though the courts are supposed to punish each violation with a $500 penalty, different judges will approach cases differently. Some judges will allow you to “stack” as many violations into one case as possible. Others may limit you to one, two, or three causes of action. Regardless of the amount of the judgment, you are able to prosecute the invasion of your peace and privacy in your home through the small claim courts.

    Penalties under the TCPA may be “trebled” when the court finds that the violation is intentional. It can be tedious to understand when a telemarketing violation is intentional and when it is not. Rationally thinking, all solicitations by telemarketers are intentional; they are intentionally picking up the phone at their boiler rooms and randomly telephoning as many people as possible making their commercial pitch. It is not accidental that your number may be called, just random bad luck. I guess the easiest way to understand the intentional tripling of damages is using the playoff basketball foul analogy. Some fouls are hard basketball fouls, some are flagrant one fouls, and others flagrant two. Sometimes you just shoot free throws, other times you get ejected from the game. Sometimes the court awards you $500; sometimes the atrocious call telephone solicitation can be awarded $1,500. It’s all up to the ref.

    If you are a Democrat and you get a telephone solicitation from a Republican candidate, slow down before you start licking your lips about bringing the opposing political party to its knees. Under the TCPA, certain types of speech are exempted from lawsuits under the Act. Always remember, the violations under the TCPA were balanced with the First Amendment Right of Freedom of Speech. Certain solicitation exceptions are specifically carved out:
    1. Tax exempt non-profit organizations, including political parties and campaigns;
    2. Organizations with which you’ve had a prior business relationship;
    3. Organizations with which you’ve given prior written permission and not expressly revoked;
    4. Calls which are NOT COMMERCIAL.

    Convenience is a big part of our lives. All of us would like to nail these pesky telemarketers; sometimes it is easier just to hang up the telephone. However, if you are in the mood to make some cash and fight back against these commercial parasites, the good news about small claims court litigation is that it can prosecuted in our home backyard. Since the violation occurred at our telephone, the proper jurisdiction for the action would be our local court.

    Steve Ostrow is an attorney, celebrity impersonator and the author of the new book How To Sue A Telemarketer: A Manual for Restoring Peace On Earth One Phone Call At A Time. To date, Steve has successfully sued, or settled, won and collected, over 10 judgments against telemarketers. To find out more and order his book, go to www.howtosueatelemarketer.com

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    By Posted on Posted in Blog Tour, Marketing Techniques and Philosophies, Networking, People Helping People, Web 2.0/Social Media Tagged with , ,

    I’ve just signed up for the Ultimate Blog Challenge (Twitter hashtag #blogboost), which means a commitment to add ten posts between now and the end of the month. Especially nuts because I’m speaking in Boston tomorrow and probably won’t even get on the computer. Fortunately, I happen to have one post already scheduled.

    I’ll be honest. Despite the many benefits of participation (increased visibility, exposure to other people’s networks, and of course a nice boost in the search engines, etc.)—the main reason I’m doing this is because Michelle Shaeffer, a/k/a SmallBizMuse is one of the organizers (along with Michele Scism, who I hadn’t known before, but who seems to offer a lot of useful resources for solopreneurs). She’s been my Virtual Assistant for something like eleven years, and I’ve taken a sort of nachas (Yiddish word meaning pride in the accomplishments of one’s family) in watching her develop some marketing chops of her own, and a dedicated fan base, over the last year or two. She has 4989 followers on Twitter! All organically acquired, as far as I know; I only have 3395.

    So my joining her blog challenge is as much a public thank-you for all she’s done for me these last 11 years as anything else. You, of course, will have different reasons for signing up.

    Of course, when she’s rich and famous, I’ll probably have to go out and find a new Virtual Assistant. So it goes.

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    By Posted on Posted in Abundance and Prosperity, Energy & Sustainability, Frugality/Frugal Fun, People Helping People, poverty, Shel's Personal Life Tagged with , , ,

    This time of year, we spend an astonishing amount of time dealing with food: harvesting from our garden, making salads, cooking, preserving, giving or occasionally selling surplus…but it is SO worth it!

    Long before we had a garden of our own, I’ve been an advocate of local community food self-sufficiency. Not that a neighborhood or village would grow all its own food, but even the most urban could grow some vegetables and herbs, some berries.

    Food is a basic necessity, and as such should be a right (ditto for drinkable water and health care, among other things). But in many poor communities, there are few gardens and not even any supermarkets. Rooftops, vacant lots, and even windowsills could change this—and in the process, empower residents, break down barriers, form friendships, save people money…and introduce folks to the absolute joy of eating fresh organic produce grown right where you are.

    Yesterday, I made a batch of pure tomato sauce: no oil, no water, no herbs, no onions or garlic, just fresh ripe garden tomatoes, cooked in their own juice for several hours, until the sauce was about a third of the original volume, and had a flavor so royally rich you’d think it was made of 24-karat gold. Today, it was Dina’s night to cook. Earlier today, she went and got a couple of pounds of green beans out of the garden (along with another 40 full-size and 125 cherry tomatoes, enough corn for our lunch, celery, eggplant, edemame, zucchini, and I forget what else). She cooked the beans lightly for a few minutes in my super-intense tomato sauce and served them over couscous. WOW! Served with a salad of our own cucumbers and tomatoes and lettuce from our local CSA farm, plus some Turkish olives and feta cheese, it was a fabulous dinner.

    Today, I made another batch of that good sauce (most of which we’re freezing for the winter), a batch of zucchini pickles, and a batch of dried tomatoes. Dina processed the leeks for freezing. I confess, we’re putting in a couple of hours a day. It really helps that I work at home and that Dina doesn’t have to go teach at the university in the summer. Seems like every break I take from the computer I am dealing with food. But come January, when the produce you can buy is almost inedible, we will pull some of our bounty from the freezer or from the dried stash in the pantry, and we will enjoy locally grown meals almost as good as those we’re feasting on now.

    It’s an experience that should be shared widely. I feel very sorry for those people who’ve never had a REAL fresh tomato. Comparing it to a supermarket tomato is like comparing a perfectly aged French triple-cream gourmet cheese with Velveeta.

    And I feel grateful not only to live in a place where we can have a garden, but in a time when consciousness of local organic and fresh foods is high, and where food is helping people know their neighbors and boost their nutrition.

    Yes, a tomato can change the world.

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    By Posted on Posted in Advertising, Corporate Social Responsibility, Demographics/Psychographics, Marketing Techniques and Philosophies, People Helping People, poverty, Social and Economic Justice Tagged with , , , ,

    Editor’s note: I like to say that my blog “covers the intersections of ethics, politics, media, marketing, and sustainability.” But I think this may be the first post in six years of blogging that touches on all five.

    Levi’s “Go Forth” Ad

    Chris Brogan’s blog brought my attention to a Levi’s ad called “Go Forth”—one of the most thought-provoking ads I’ve ever seen.

    “A long time ago, things got broken here. People got sad, and left. Maybe the world breaks on purpose—so we can have work to do.” The young girl narrator says this, and a bunch of stuff about the pioneer/frontier spirit.

    The ad shows a lot of images of a distressed town, Braddock, Pennsylvania—but also images and especially narration of hope and achievement. The people in the ad are not professional actors, but Braddock residents, apparently.

    How I reacted

    To, me this ad was about a company wanting to make a difference in a town. Yes, I noticed everyone was wearing Levi’s—but I didn’t pick up a message that I should buy its blue jeans. I got the message that it’s my job to make a difference in the world, no matter what I happen to wear.

    Now, I confess—As an entrepreneur motivated more by creating social and environmental change than by making a monetary fortune, I am exactly who this ad is directed at. And I was fascinated. I took the rare step of typing in the link that was displayed on the video to find out more: Levisgoforth.com.

    [Side note: In my book, Guerrilla Marketing Goes Green, I attack the conventional wisdom that you need seven or more touchpoints to create action. I argue instead that if you match message to market exactly, even a single impression may be enough. In this case, I took action immediately, on my first exposure.]

    The Shocking Call to Action

    Fully expecting a corporate rah-rah site about how Levi was helping communities, I was rather shocked to find a third-party site about the project, and one that was fairly critical of the company (click on the Go Forth and Facts pages). The site is anonymous, though there is a contact-the-site-creator link, which brings up an e-mail address for someone named Brett. Obviously, this link was added later, and not by Levi’s.

    Apparently, Levi’s made a one-time million-dollar investment in the community, which is being put to good use creating artist spaces and the like. The effort has the active support of the mayor, but apparently is somewhat controversial in town. But the site attacks Levi’s for treatment of workers, shipping all its manufacturing jobs overseas, and environmental violations, as well as for trying to make the problems go away with a one-time infusion of cash. It says, “We all want to see Braddock Prosper we just have different solutions” (punctuation and capitalization are from the original).

    What’s really odd to me is that this third-party intervention is the only call to action. Why didn’t Levi’s have one of its own? They get me all worked up with a feel-good surge of “I can do something,” and then utterly drop the ball.

    If you’ve followed my work, you’ll know I’m not usually a fan of image-only advertising (though I’ve seen it serve some powerful purposes, even on campaigns I’ve been involved with). I believe strongly in having a call to action. That is particularly true when you use such deep emotional hooks as this ad does. Why leave people with no place to go? Why not harness that energy?

    A Different Reaction

    I asked my wife, novelist Dina Friedman, to view the ad. Although she teaches in a business school, she’s not an entrepreneur. But like me, she is an activist. Her reaction was quite negative: “They’re trying to tell me that their blue jeans are a way out of poverty. If they want to show corporate responsibility, why not run an ad highlighting what they’re doing for this community.”

    How About You?

    View the video. visit the go forth site. And tell me what you think. Please post your comment below.

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    By Posted on Posted in Diversity, language, People Helping People, Shel's Personal Life, Social and Economic Justice, Transparency vs. Secrecy Tagged with , ,

    My friend Ken McArthur blogged about his internal struggle in not confronting racist remarks from his substitute barber. I gave him this advice:

    It’s not too late. Go back and find him. Tell him, in a respectful, not angry way, “Ever since you cut my hair, I’ve been thinking about some of the things you said and how much I disagree with them. I’ve been beating myself up for not challenging your racism when you expressed it. So today, I’m going to stop beating myself up and tell you that I didn’t appreciate your put downs of those who look different from you, and I’ll not have you cut my hair again.” Then stand still and listen for dialogue. It may be quite vitriolic, but you may be able to go deeper. And you owe him that much.

    You do this, not for his soul, but for yours. But there may be a side benefit of reaching his, too (maybe not right away).

    Thanks for being brave enough to share this post. I look forward to the follow-up post about what happened when you went back. And how lucky you are that you have the opportunity to “undo the not doing.” I can remember a couple of incidents in my teens where I failed to interrupt racism or sexism on the street and never knew the identities, never had the chance to back and make it right. 40 years later, I still feel guilty.

    Mind you, I’m no saint. I have successfully confronted oppressive behavior at times, left it unchallenged at times, and confronted the behavior without effecting any change at other times. Once I got an obscenity-laced tirade directed at me by name and religion, and that was scary (she later called up to apologize). But I’ll always be proud of the time I intervened with a child whose mother was about to lose it over his tantrum in the supermarket (I got the kid laughing by quacking at him)–and always be ashamed that I did nothing to intervene years earlier when a man was verbally abusing his girlfriend on the streets of New York.

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