Author: Shel Horowitz—Green/Ethical Business Expert

A lifelong activist, profitability and marketing specialist Shel Horowitz’s mission is to fix crises like hunger, poverty, racism, war, and catastrophic climate change—by showing the business world how fixing them can make a profit. An author, international speaker, and TEDx Talker, his award-winning 10th book, Guerrilla Marketing to Heal the World, lays out a blueprint for creating and MARKETING those profitable change-making products and services. He is happy to help you craft your messaging and develop profit strategies. Learn more (and download excerpts from the book) at http://goingbeyondsustainability.com

By Posted on Posted in Activism, Branding, Corporate Social Responsibility, Innovation, language, Marketing Techniques and Philosophies, Social and Economic Justice, Uncategorized Tagged with , , , ,

Do corporations treat innovation as a “virus”–a threat?Even a virus can look beautiful. Chanvge the perception of yur inovationn form a virus to a beautiful opportunity.

That’s the intriguing question Stowe Boyd asks in today’s newsletter. Along with Seth Godin, Stowe often helps me start my day.

Never Under-Estimate the Immune System | John Hagel warns us of the almost reflex rejection of new ideas by the innately conservative culture of organizations, and which may be the central weakness of organizations to the world of today:
Every large and successful institution has an immune system– a collection of individuals who are prepared to mobilize at the slightest sign of any “outside” ideas or people in order to ensure that these foreign bodies are neutralized and that the existing institution survives intact and can continue on course. Just like the immune system all organisms have, this institutional immune system is adept at recognizing foreign bodies as soon as they appear and very effective at protecting the institution from infection. It is in fact what has helped large institutions to survive – they are in fact “built to last.”
But here’s the paradox: the immune system that has given large institutions extraordinary resilience in the past may be the very thing that makes these institutions so vulnerable today.

I clicked through to the original article. Hagel continues:

In more stable times, institutional immune systems are very effective at keeping institutions focused and on course, resistant to the distractions that might lead to their downfall. In more rapidly changing and volatile signs, this same immune system can become deadly by resisting the very changes that are required for the survival of the institution…

I’ve been involved in large scale transformation efforts for decades now and there’s only one lesson that I really have to share from all that experience: never, ever under-estimate the power of the immune system of a large existing institution…

[W]e need to craft approaches to transformation that have the ability to respect the power of the immune system and find ways to minimize the risk that the immune system will mobilize to crush the transformation effort. [emphasis in original]

Pointing out that threat-based change increases resistance, Hagel lays out a detailed transformational change action map that positions change as an opportunity. It’s worth reading.

Progressives and environmentalists often try to motivate negatively: through guilt, shame, and fear. And as I think about it, I realize the Right also uses negative motivations, notably fear and greed. Both sides are Chicken Littles, screaming that the world will end. So the far-Left gets people sunk and worried that the world will end, while the far-Right gets people on a treadmill of hatred, xenophobia, etc.

Neither of these approaches create positive social change. But Hagel’s focus on showing the opportunities does.

Boyd focuses on workforce issues, Hagel apparently on organizational transformation. My own focus is on opportunities for transformational social/environmental change to intersect and overlap with business profitability. In my own work, I often talk about the need to motivate positively. I’ve spent the last five years demonstrating those opportunities. I show business how to identify/create/market profitable offerings that turn hunger and poverty into abundance, war into peace, and catastrophic climate change into planetary balance–not through guilt, shame, and fear, but through enlightened organizational and personal self-interest. Thus, my speaking and writing focuses on building profitability through those social and environmental change products and services. A successful initiative:

  • Finds money in making the world better
  • Creates brand loyalty leading to repeat and ever-larger purchases
  • Encourages customers to spread the word about your good work, inspiring an army of unpaid brand ambassadors
  • Reduces operating costs and internal resource consumption (in keeping with Hagel’s challenge to avoid igniting the corporate immune system by minimizing new initiative’s need for resources )
  • And of course, actually does improve things for those suffering the consequences of crises like hunger, poverty, war, and catastrophic climate change

Want to know more? Please visit https://goingbeyondsustainability.com

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By Posted on Posted in Abundance and Prosperity, Activism, Consumer Issues, Corporate Social Responsibility, Eco-friendly, Frugality/Frugal Fun, Green Business, Green Living/Green Lifestyles, People Helping People, poverty, Social and Economic Justice Tagged with , , , , ,

Guest Post by Wayne Stevenson Thomas, in San Antonio, Texas

[Editor’s note: We stayed with Wayne on our first trip to San Antonio many years ago, and have stayed in contact. I am always looking for examples of for-profit businesses that serve a greater good. If you’ve got an example and would like to guest-blog, please write to me through this site.]

Thrift Shop Interior
Thrift Shop Interior

Cliff Morgan was an executive at the local St. Vincent de Paul. They had a big operation of recycling the items they couldn’t sell or give to the poor. But he and the St. Vincent board found that the not-for-profit model didn’t allow him the flexibility he needed to operate. (Something about how all contracts or agreements had to go to the board as well as any expenditures above a fairly low number.)

So St. Vincent decided to spin off the operation into a for-profit, which Cliff owns. SA3 Community Recycling serves three communities of interest: Nonprofits who receive donations they cannot use, nonprofits who need items, and citizens (as represented by our governmental organizations).

He collects unneeded items from providing nonprofits. He pays them for clothing, shoes and bundled cardboard, generating a small revenue stream for them while allowing them to concentrate on their mission, rather than on disposing or selling unwanted material.

He contacts receiver nonprofits to provide them exactly the items they need from the stream of items he receives from the provider nonprofits. He provides exactly what they need. For instance, Dress for Success might need 5 size 16 Women’s business suits. SA3 would pull exactly that out of their stream and no more.

For the citizens as a whole, he contracts with governmental organizations to keep items out of the landfill. For instance he accepts cathode ray tube TVs from the providing nonprofits and disassembles them. He does the same with other electronics (if he doesn’t have another nonprofit that can use them.)

He generates income (as I understand it) by selling the clothing and cardboard for a bit more than he pays for it, and by selling the metal and other material captured from the electronics. He pays his staff, who do the pick-ups and supervise the volunteers who help sort the items that come through the door.

Among the nonprofits he provides with items from his stream are: Habitat for Humanity (building material), the Diaper Bank (loose and packaged diapers), Dress for Success, Spare Parts (an arts nonprofit that provides used and repurposed items to local art educators) and Samministries (household items for families leaving shelters). He also provides items as needed to several St. Vincent operations in South Texas. I believe he sincerely wants to recycle as much as he can within the community (and have connected him with several other receiver organizations).

Wayne Stevenson Thomas is a former volunteer and assistant manager at Jefferson Thrift Store in San Antonio.

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By Posted on Posted in Eco-friendly, Frugality/Frugal Fun, Green Living/Green Lifestyles, Innovation, Shel's Personal Life Tagged with , , , , , , , , , , , ,

I read Seth Godin’s daily blog almost daily but I missed this one from a couple of days ago. I think he’s absolutely right. Kids need time in nature, to daydream, to make friends, and do things that don’t involve a screen.

And they need to develop independence. It’s a myth that you can protect your kid from all bad or even uncomfortable things. And some discomfort is necessary to growth. Otherwise, when they do hit a challenge, they are completely unable to cope. I believe in parenting that presents gradual increases in challenges. That doesn’t mean forcing kids to do things where they have zero interest or skill, but helping them find the places where growth is exciting, and helping them get through the uncomfortable incidents in their lives–but not by attempting to seal them off in a vacuum tube somewhere.

Then there’s the effect on our biology. I know from paying careful attention to my own body that I’m most comfortable if my on-screen shifts are an hour or less. Research confirms that prolonged computer use creates health problems (one of 369,000,000 results for “health effects of computer use”, BTW).

Electronic babysitters are not really new, just intensified. In my day, many of my peers were shuttled off to the family television, nicknamed, for good reason, the “boob tube.” Mainstream TV in the 1960s, and especially kid programming in the pre-Sesame Street, pre-Mr. Rogers days, sabotaged intelligence and reinforced a culture of violence. Even the years-later and scrupulously politically correct Barney  worked really hard to dumb things down, and that was public TV–while Sesame Street, although a terrific show, changed our thought patterns and shortened our attention spans by chopping up several stories into little pieces and scattering them throughout the show.

Luckily, my mom believed in limiting TV. We were allowed two hours a day, after completing our homework, and nothing too violent. I am very grateful to her for this rule, and to my first grade teacher who recognized that Sally, Dick, and Jane bored me–I was reading at age three–and sat me down in the back of the room with a 4th-grade geography book. Under these two influences, I became an avid reader. From then on, any time I felt bored, I could escape into a book. I discovered a world of ideas (and their potential to create a more just, eco-friendly world) in biography, science, and “think” books…alternate worlds in science fiction…wonderful characters in literary fiction…deductive reasoning combining with intuitive leaps in detective novels. I always say I became a writer because I’m interested in everything–but being a reader created that interest. Oh, and I still find geography fascinating.

My interest in reading predates school. I still remember being frustrated because the New York Public Library wouldn’t let me get a library card until I could write my name, which only happened two or three years after I was reading. My mom had to use some of her precious allotment to keep me in reading material. Years later, when NYPL lifted the 6-books-at-a-time limit, my mom would take a shopping cart over to her branch, fill it up, read the books on her 3 hours of bus commuting per day, and trade them in two weeks later for another batch. I started tracking the number of books I’m reading a few years ago, and it’s ranged from 83 to 88 per year. This year, it will probably be more like 75, because an all-consuming family situation cut deeply into my reading time this fall. It’s at 71 as of today. And reading is eco-friendly and frugal (thank you, public libraries and friends with interesting books), too.

We read Charlotte’s Web to our daughter when she was four. At seven, it was the first full-length chapter book she read on her own. A few years later, she got to play Charlotte in a local theater production. In college, she did a long academic paper on  the deeper philosophical implications of

Thomas Edison took 10,000 steps to invent a lightbulb. Could your child be so patiently focused on a task?
Thomas Edison took 10,000 steps to invent a lightbulb. Could your child be so patiently focused on a task?

Phillip Pullman’s His Dark Materials trilogy. Now she’s about to get a master’s degree in teaching adult literacy.

Today, at least, screen time is much more interactive. Instead of sitting passively, kids create scenarios and alternative endings, share their discoveries on social media, etc. But they do it in nanobits.

But in today’s electronic world, I worry about attention span, focus, creativity–and empathy; I see a rapidly growing culture of intolerance (125,000,000 results on Google for “social media bullying”). In a world with no attention span, how can we make the next lightbulb discovery? Edison himself described inventing the lightbulb as a 10,000-step process. Nanobits don’t lead down that torturous path. Reading, meanwhile, reinforces attention span, focus, and creativity. Whether it narrows or widens your horizons depends on what you choose to read.

And reading can also be interactive, because you create your own storylines and then read further to see if you’re right.

What if your kid has learning disabilities or other issues that make reading difficult? Try audiobooks, or make the time to read aloud, or bring the books down a couple of grade levels until your child is ready for more. Or substitute other equally creative activities, from one-sentence-per-person storytelling to counting how many ideas you can get on a stroll through a forest. Even kids who love to read can benefit by broadening their creative repertoire.

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By Posted on Posted in Abundance and Prosperity, Business Ethics, Energy & Sustainability, General Commentary, Innovation, Technology, Transparency vs. Secrecy Tagged with , , , , , ,

Go watch this short clip from futurist Jamais Cascio in a Fast Company forum. It’s only 2 minutes and 22 seconds (once you get past the ad). Here’s an excerpt:

If you want to find out how to use a new emerging tool, don’t ask the people who invent it, because they have a very narrow view of what it’s supposed to be used for. The people who are hacking it–the people who use it for crime, who use it to have sex, who use it to do something fun or different–those are the people who are going to find out the little interesting variations.

This kind of thinking has been noticeably absent until fairly recently. Look at the early coverage of the Internet of Things, for instance. It’s all pretty rah-rah, this is great, and nobody was wondering about what to do if someone hacked your refrigerator and set all the food to spoil.

Yet we so often see unintended consequences, not only in the ability of evildoers to exploit those weaknesses, but also in not thinking through all the ramifications of a new technology. For instance, those who developed fossil fuels never thought about health effects from pollution, or catastrophic climate effects from increasing CO2 levels, or about how a society built around the idea of mass private vehicle ownership and a network of roads that go everywhere would be different (better in some ways, worse in others). The people who developed the very exciting 3D printing world probably didn’t think about the consequences of being able to build weapons that don’t show up on X-ray scans, using a device you can have in your own home. People running massive charity programs may not have considered the impact of subsidizing goods on the local, indigenous producers who are essential to a thriving local economy.

This is a good time to remind ourselves of the Precautionary Principle (scroll to page 10 when you open the link): if there’s a chance that major harm will come from an action, choose not to perform that action.

Europe has widely adopted the Precautionary Principle; the US has been lagging behind even under more forward-thinking administrations, and the current administration is actively hostile to the environment.

With an even more reactionary, pro-pollution president about to take over in Brazil, one who has pledged to turn over the Amazon rainforest to industry regardless of the consequences,

Brazil's magnificent Amazon rainforest (courtesy NPR)
Brazil’s lush, multispecies rainforest sequesters enormous amounts of carbon–and is at risk of being bulldozed for short-term private gain (courtesy NPR)

the Precautionary Principle (which Brazil followed for about the past 15 years) is about to be thrown out. The consequences, though, aren’t limited to Brazil. The above link documents the extreme negative effects this will have on the climate issue worldwide.

One difference with the unintended consequences Jamais Cascio discusses: the consequences won’t be unintended. They are deliberate. This new leader simply doesn’t care. And he’s not likely to listen to activists in the US or even governments in the EU. But he will have to listen if the people of Brazil turn out in huge and constant demonstrations demanding climate justice and rainforest preservation. I wish them luck; we’ll all need it.

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By Posted on Posted in Democracy, Diversity, Ethics in Government, language, Politics, Shel's Personal Life, Transparency vs. Secrecy, Uncategorized Tagged with , , ,

Let’s start with the last few days:

Now, a little history recap:

Two years ago, possibly the most corrupt, venal, and dishonest presidential candidate ever nominated by a major party managed to come up with an apparent majority in the Electoral College.

Forbes leads 13mm Google results on DT bullying (screenshot)
Forbes leads 13 million Google results on DT bullying (screenshot)

Why do I say “:apparent majority”? We knew immediately, in November, 2016, that a lot of funny business went on; Green Party candidate Jill Stein filed for a recount in three key states (we still don’t know why key elements within the Democratic Party supported the Republican efforts to block these recounts, only one of which was carried out). We know now that at least one foreign government was actively interfering in the election. To me, this means the current occupant of 1600 Pennsylvania is not there legitimately.

Immediately on taking office, this man began actively suppressing human rights, starting with the first Muslim entry ban; I’m proud that I was one of hundreds of thousands of protestors who fought that attempt, which we overturned).

The past 21 months have been a barrage of broken promises, broken treaties and international agreements…sabotaging the environment, education, and the safety net…diverting billions in tax breaks to those who are already among the wealthiest people and corporations in history, while slashing funds to human services…inciting violence against his opponents…attacking people of color, women, disabled people, the press, his critics, and others…tearing immigrant children from their families and imprisoning them, and failing to keep good records of what kids they stole from whom…threatening the citizenship of children born in the US…appointing a proven liar and probable multiple sexual predator to the Supreme Court…blaming others every time something goes wrong (which is frequent)…appointing corrupt Cabinet members who snack at the public trough while making no pretense of actually carrying out their departmental mandates–it’s far too long a list to fully document here; it would go on for hundreds of pages. I am more ashamed of this administration than of any previous one. Being an American is embarrassing these days.

It is time for this disgraceful man to leave office–preferably in handcuffs. It is time for his enablers in Congress to step down and apologize to the American people. It is well-past time. We have at least two paths to get him out: impeachment and the 25th Amendment *removal for incompetence).

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By Posted on Posted in Abundance and Prosperity, language, People Helping People, Psychology, Shel's Personal Life, Social and Economic Justice Tagged with , ,

Since March, I’ve been writing a Gratitude Journal every day and posting it on Facebook. I’ve gotten a lot of benefit out of doing this, and I make the time no matter how busy I am, and no matter how rotten a day I’ve had. Even the worst days have things I can appreciate.

My 214th post, written for October 24, 2018, brought this comment: “you folks have an amazing life. i am fairly jealous of all you do.”
 
Here’s how I responded:
We do lead an amazing life. But rather than jealousy (and I know you’re speaking in hyperbole), think about what steps you can take to have a more amazing life. Here are a few ideas to get you started:

1) Decide, consciously, to have a happy life; this is something I did in my 20s and I always refer to it as my best decision ever. Even better than my wonderful marriage—because it made that marriage a success.

happy people leaping for joy
happy people leaping for joy
2) Frame things positively. This gratitude journal is an example: I had to find good things to say the day we lost a Peru vacation day when our connecting flight from Ft. Lauderdale was canceled, the day [Supreme Court nominee Brett] Kavanaugh was confirmed, and even the day Yoshi [my stepfather] was killed by a careless motorist as he crossed in the crosswalk with the flashing light engaged. Seek out the benefits of every experience.
3) Dedicate one four-hour block per month (to start) to do something amazing. Climb a mountain, go to a spa, start a movement to change something you don’t like…whatever. Everyone can find that much time to create amazingness in your own life.
4) Dedicate some small bit of time every day, even 15 or 30 minutes, to doing something you love and that feels important: read a book, get a little time outside, cook a cool new food…endless possibilities.
5) Notice and appreciate the beauty of ordinary things. I find one of the things I get out of the Gratitude Journal is I’m always on the lookout for what I’m going to write about, so I pay a lot more attention to the beauty around me, and take pictures to help me remember and share that beauty.
And here’s a sixth I should have included: have something in your life that’s bigger than you and gives you purpose. Mine is to help businesses identify, create, and market products and services that address things like hunger, poverty war, and catastrophic climate change–and make a profit. When I discovered this purpose, at age 57, I felt like I finally had an answer for “what do you want to do when you grow up?”
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By Posted on Posted in Activism, Democracy, Diversity, Ethics in Government, Ethics: General, language, Politics, propaganda, Psychology, Shel's Personal Life, Social and Economic Justice Tagged with , , , , , , , , , ,

 

#WeBeleiveHer demonstration supporting Christine Blasey Ford -Northampton, MA, 9-27-18. Photo by Shel Horowitz
#WeBeleiveHer demonstration supporting Christine Blasey Ford -Northampton, MA, 9-27-18. Photo by Shel Horowitz

This month, in my newsletter, I’ll be reviewing Our Search for Belonging: How Our Need to Connect is Tearing Us Apart, by Howard J. Ross with Jonrobert Tartaglione. Ross, of course, wrote well before Brett Kavanaugh was nominated to the Supreme Court. But as I was reading, the relevance of his work to the Kavanaugh/Ford hearings stood out for me.

I am a survivor of childhood sexual assault. The attack happened when I was 10 or 11, but I didn’t tell anyone until I was 16. That didn’t make it any less real or any less painful. It was the defining trauma of my life.

The Senate hearings brought something home to me:

White, straight men with economic privilege attacked Dr. Ford for speaking out, for not speaking out right away, for not presenting enough evidence (when the Republicans refused her attempts to call witnesses or have an outside investigation). White, straight men with power were in such a great rush to vote in someone who made obvious lies under oath and may well have been a serial sexual assailant that they belittled her and lionized him. Meanwhile, white, straight men without economic privilege made death threats against her and forced her from her home. White, straight men defended the high school and college rape culture even while accepting Kavanaugh’s unconvincing explanation that he was far too pure to have participated in that oppressive culture–despite considerable evidence to the contrary on his own calendars and yearbook.

In Ross’s paradigm, those white straight men have set up an us versus them situation. They’ve turned Dr. Ford–and by extension, any survivor of sexual assault, including me–into “other”–something to marginalize, ignore, and/or discredit (my choice not to say “someone” is deliberate, because dehumanizing is a lot of what happens in these “other” situations). While both the Left and the Right engage in this kind of behavior, from my point of view, the Right uses the tactic both more viciously and more consistently).

Watching the highlight video clips, I found Ford quite credible. Watching Kavanaugh attack her, I perceived a sense of entitlement, attempts to dehumanize, and even the tired old tactic of calling the whole thing out as a partisan attack–not to mention that his testimony was crammed with false statements. It sickened me, just as watching Clarence Thomas use similar tactics to deflect similar accusations against him sickened me in 1991. To the Kavanuaghs and Thomases of the world, as a survivor of sexual assault, I will always be an outsider, even though I am male.

In Ross’s view, one key piece of identity politics is the difference in perception between members of the dominant and non-dominant groups: members of dominant groups typically don’t often think about the experience of those in non-dominant groups. Yet, a person of color or a woman or someone who identifies as another type of minority experiences daily reminders that society puts up physical, psychological, economic, and other barriers.

The Kavanaugh/Ford hearings illustrate that difference in perception really well.

I think many of us perceive ourselves or are perceived by others as outsiders in various ways. I have certainly experienced that as a Jew, as a northeastern progressive, as an activist, as someone involved in various liberation struggles. Yet, to a person of color or a Muslim, I would be perceived as part of the in-group that excludes them. That these categorizations are fluid was brought home to me when I ran for City Council in my town, in 1985. I knocked on the door of a man who said, “You’re Jewish, I’m Polish. We’re both Eastern European. We have to stick together against the Irish and Italians who run this town.” I had seen the Polish population as very much a part of the majority culture in this area, and I, as a Jew, was an outsider; he saw it differently, and that opened my eyes.

In the Kavanaugh case, the ignoring strategy no longer worked, so he moved to attempts to discredit, presenting a wide range of emotional behaviors in the process.

And interestingly, according to one very knowledgeable analyst, Diane Curtis, this fits a typical pattern of the sexual abuser quite closely:

Back when I was representing domestic violence survivors in their family law cases, I witnessed a very high proportion of the abusive men on the other side cry in court. For a long time, I thought it was intentionally manipulative, but after a while I came to see it as genuine decompensation as they confronted for perhaps the first time their inability to control the realities they had constructed. For once, someone else — their victims, the court — was writing the script, and they simply couldn’t handle it. The mirror held up to their behavior undid them, at least temporarily; even more so, the loss of control over their little worlds.

If I had had any doubts previously about the truth of the allegations against Kavanaugh, they disappeared when I heard him sniffling his way through the small part of the hearings I listened to yesterday. The angry outbursts I read about later further sealed the deal. I found myself not just certain the assaultive behavior had occurred, but concerned about his wife and daughters — a man who would come that undone during high profile hearings is almost certainly still engaging in those behaviors, in my experience, and I’d wager he’s still a problem drinker as well.

The old white guys in the Senate, and the one in the White House, are similarly breaking down. They are grasping desperately at their control of the world, the reality they have lived for decades, and they are angrily and sometimes tearfully acting out as it is slowly but certainly removed from their collective grip.

The fall of white male supremacy really is happening right now, in painful slow motion, and it is deadly for sure: survivors of domestic violence are at the most risk when they finally decide to leave.

Now more than ever, we need to support one another, we need to make collective safety plans, and we need to keep working to leave white male supremacy behind.

Your thoughts?

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By Posted on Posted in Activism, Advertising, Branding, Consumer Issues, Copywriting, Demographics/Psychographics, Eco-friendly, Environment, Green Marketing, Innovation, language, Marketing Techniques and Philosophies, Marketing Trends/News, Psychology, Shel's Personal Life, Social and Economic Justice Tagged with , , , , ,

As the primary author of two books in the Guerrilla Marketing series (Guerrilla Marketing to Heal the World and Guerrilla Marketing Goes Green) and a speaker at the recent Guerrilla Marketing Summit, I was very interested in how the digital marketing pioneer Hubspot views the whole Guerrilla Marketing concept and brand.

In their seven examples, I was particularly thrilled that they included UNICEF’s super-successful Dirty Water campaign.

Screenshot of a still from the Unicef "Dirty Water" video
Screenshot of a still from the UNICEF “Dirty Water” video

After all, my two Guerrilla books are the ones that extend the Guerrilla Marketing concepts to the worlds of social change of environmentalism. This was a bit of a gamble for UNICEF; there were obviously significant costs in everything from developing the branding to shipping the filthy water. I hope they’re replicating the campaign in other cities, and creating strong follow-up messaging targeted specifically to those touched by this campaign, to keep them donating into the future.

My definition of Guerrilla Marketing is a lot broader than Hubspot’s. To me, Guerrilla Marketing has three main parts:

  1. Being nimble in our thinking and actions, seizing opportunities quickly, including news tie-ins
  2. Going outside and beyond conventional thinking patterns–disrupting the mental flow to get noticed, to move people to action, but in ways that don’t feel obnoxiously intrusive
  3. Focusing not on how great your brand is (the mistake I see so many marketers make. I call it “we, we, we all the way home) but on the results: the benefits, the problems solved, the pain relieved, the wants and needs met or exceeded–whether for the individual customer or for the planet and the species that live on it.

Hubspot’s choice of the Bounty sculpture is a beautiful example.

Ideally, Guerrilla Marketing will be done at little cost, too. But, as the UNICEF and Grammy examples show, there are plenty of Guerrilla Marketing opportunities that aren’t necessarily cheap.

Let’s look at those two more closely, because they offer us very different lessons. It will take you exactly three minutes and 40 seconds to watch the two videos. Go ahead; I’ll wait.

UNICEF

This elaborate campaign involved creating a brand, bottling filthy brown water, and offering it on the streets of New York. The goal: to increase awareness that the clean, drinkable water we take for granted in most of the US (and the developed world generally) is unimaginable luxury for people at the margins in developing countries. Many have to drink filthy, disease-causing water, and many get very sick. The campaign encouraged people to use the money they currently spend on bottled water to provide clean water for those who don’t have it. Each dollar could supply a thirsty child for 40 days. The video documents the whole campaign, in a fast-paced three minutes.

I found this very effective. I love the way they were able to not just raise awareness, but funds. The negative branding is definitely a Guerrilla tactic, and the results are clearly positive. Bravo!

Grammy Ad

This was an expensive missed opportunity. Maybe it’s a generational thing, but this one really didn’t work for me. Great concept, but terrible execution. I want the protagonist be moved and touched by what he’s seeing, but he strolls through the talking posters, blithe and indifferent. He’s not even glancing at the posters! What’s going on in HIS head? We don’t even get a hint. Have  the talking portraits of Harry Potter and the constant animations of things people didn’t animate in the past made a talking poster no-longer-special? And while my wife frequently accuses me of ADD, I found that I hadn’t even processed and recognized one song before it switched after a few seconds to something else. (And OK, I confess, this was not music I’m familiar with anyway). Some of the problem was that the songs all sounded so similar and all seemed to have the exact same beat.

I also think the choice of having multiple copies of each poster was unfortunate. Yes, I recognize that’s a common way to display posters in urban environments. It has NEVER worked for me. I’ve studied some of the advertising masters like David Ogilvy, and they taught me the importance of white space: of having one central object (or person, animal, tree…) able to stand out from what’s around it, because of that empty space around it. If I were buying billboards, instead of, say, 9 medium-sized repeated pictures, I’d use the space for one much larger version of the image. I’d use that white space and not add to the clutter.

Imagine walking down the street and seeing a 20-foot billboard suddenly start to sing with its one and only mouth! Imagine hearing snippets of three or four songs that each have a clear identity, in a true medley, each sung by one giant poster of an artist you recognize instantly. Would you be as blase as the protagonist? I doubt it!

So maybe the commercial would need a full minute instead of 39 seconds. That’s OK. In print copywriting, it’s perfectly OK to take as much time as you need to tell the story; I’ve seen emails with links to 40-page sales letters. Even in broadcast, even though airtime is expensive, we’ve seen many successful commercials that ran an hour (they’re called infomercials and they run on shopping channels). The UNICEF video was three entire minutes and I watched without multitasking, because I was interested both in their message and how they promoted it. If you can’t get it done in less than a minute, either buy more airtime, or script a commercial that CAN get it done in the time you bought.

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By Posted on Posted in Branding, Diversity, Ethics: General, General Commentary, language, localism/locavore, Psychology, Shel's Personal Life, Social and Economic Justice Tagged with , , , ,

When an American father-to-be asked Dear Abby for advice because his Indian wife wanted to use an ethnic-heritage name and he didn’t, she responded:

…Not only can foreign names be difficult to pronounce and spell, but they can also cause a child to be teased unmercifully…Why saddle a kid with a name he or she will have to explain or correct…from childhood into adulthood?

Seeing this as a social justice issue, I could not let her answer go unchallenged. Here’s what I wrote:

Abby, I’ve been reading your column since 1981, but your answer to “Making Life Easy” made me cringe! Part of what makes the US great is our habit of celebrating our cultural diversity, with festivals, ethnic cooking, and yes, our children’s names.

First, every culture will have names that are hard to pronounce and spell–but also easier ones. My own children’s names, Alana and Rafael, are both derived from Hebrew and celebrate their Jewish heritage. Honoring that culture felt all the more important because we live in a community where Jewish is exotic. We rejected names that were too hard to pronounce, like Chanoch; Recognizing that most Americans can’t pronounce the ch, I didn’t want my son to be “Hano.” “Making Life Easy”‘ and his wife will have hundreds of beautiful, pronounceable Indian names to choose from, such as Priya or Krishna.

This beautful anti-bullying poster came from the US military's health site, health.mil
This beautiful anti-bullying poster came from the US military’s health site, health.mil

Second, the argument about teasing is weak. Bullies will find a reason to tease. If the kids have ordinary names, bullies will pick on them for their skin color or ethnic background, for their good grades or their bad grades, for whatever point of difference they find. And bullies also tease kids about Western names (growing up as Sheldon, I speak from personal, painful experience; names like Sheldon and Norman were often chosen by American Jewish families that wanted to seem more assimilated). The way around this is not to remove any possible fuel for their bad actions–impossible anyhow–but to create a culture in the home and school that teaches respect for and acceptance of difference. This responsibility falls on both parents and educators. My own kids attended a school with zero tolerance around bullying, a school that created a welcoming and accepting culture for all types of children–and we reinforced this in the home, as my mother reinforced it for me when I was growing up.

I believe the self-acceptance I developed as the parent of self-accepting kids proud of their heritage and happy to celebrate the heritage of others helped me find my way to the work I do: working with businesses to identify/create/market profitable offerings that turn hunger and poverty into abundance, war into peace, and catastrophic climate change into planetary balance. I could not have thought so big if I hadn’t learned to feel pride in who I am and my power to make a difference.

Not ashamed to sign my real name.

Shel Horowitz, Hadley, MA

PS: whether or not you publish this letter, please share it with “Making Life Easy.” Ignoring his wife’s wishes could cause both marital discord and shame in the child’s culture of origin.

<End of my letter>.

What do you think? Please add your comment, below. And BTW, I found this list of 100 recommended but unusual boy names, which features ethnic choices such as Arian, Bodhi, Camilo, Cortez, Dimitri, Dangelo, and Enoch–in just the A through E part of the list, and just one gender.

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By Posted on Posted in Abundance and Prosperity, Consumer Issues, Energy & Sustainability, Environment, Green Living/Green Lifestyles, language, poverty, propaganda, Psychology, Social and Economic Justice, Socially Responsible Investing, Technology Tagged with , , , , , , , ,

Let’s just pretend for a moment that the climate deniers are right and nearly the entire scientific community is wrong. We spend a lot of time and effort so humans can continue living on this planet of ours–and it turns out we didn’t need to do all that. Let’s say all that happens is we switch to clean energy and super-efficient design, improve  our air and water quality, dramatically reduce pollution-related illness, free up more spending power among people who are no longer buying fossil fuels, create hundreds of thousands of well-paying jobs, and so on–but it doesn’t affect the climate, or the climate continues to be just fine for humans. Let’s say that ending our reliance on fossil fuels changes our foreign policy away from resource-based wars and toward peace, quality-of-life improvements around the world, and international cooperation.

A storm-damaged pier. Courtesy freeimages.com
A storm-damaged pier. Courtesy freeimages.com

You know what? I’d be pretty happy with those outcomes. It would be worth making that effort even if climate change were not an issue.

BUT…what if the climate scientists are right? What if our future is full of massive flooding, wildfires, severe storms, food riots, and all the rest of it? I’m not actually worried that much about the planet. The planet has survived climate upheaval many times before, and it will again. So will the cockroaches. But I AM worried about our planet’s capacity to sustain human and mammal life, and the plants that we all rely on for our survival. The planet is indifferent to whether humans survive and thrive. It looks to me that the planet has begun to fight back over the past ten or twenty years; “global weirding” has become a thing, around the world. The climate we’ve been used to for a couple of centuries is not the one we have anymore. If we continue blindly down the path of climate denial and inaction, explorers from other planets will land here to discover that the cockroaches are in charge, and humans are either extinct or a tiny remnant living lives of deprivation in scattered little bands.

Don’t take my word about those consequences. Follow these links and listen to the real experts: scientists.

  1. First, a quick general-audience overview of why climate change matters
  2. A more scientific but still relatively readable report from NASA
  3. And finally, a more technical piece from the Union of Concerned Scientists (a group I’ve been paying attention to for about 40 years and for whom I have a great deal of respect) outlining why humans need to own the responsibility for climate change

Are natural causes also contributing to climate change? Sure. Volcanoes, earthquakes, massive forest fires and floods…all of those have an effect on climate. But it’s important to keep four things in mind about natural disasters:

As an example of that last point, consider the accident at Fukushima in 2011. Seismic activity caused a tsunami, which flooded one of the largest concentrations of nuclear power plants in the world (6 plants at the Fukushima Daiichi site and another 4 at Fukushima Daini, just 7 miles away), which led to explosions in at least four of the Daiichi plants, which led to a meltdown, which contaminated a wide swath and forced thousands to evacuate.
The Deepwater Horizon oil spill in the Gulf of Mexico is another example. Around the world, numerous oil rigs, nuclear plants, chemical refineries, etc. sit on earthquake faults or next to large bodies of water. And this is simply nuts!

We’ve had 200 years to watch this crisis coming. We have plenty of technology to reduce our need for energy AND to generate clean, safe energy to power our world. If we’d started to get serious about dealing with climate change even as recently as 50 years ago, by now, we could have easily moved to 100% renewables, and if we had any sense, we would have. The good news: we could still convert to 100% renewables by 2050, or perhaps even sooner. The bad news: we may not have the luxury of 30+ years to figure this out, and at the moment, the US at least has a federal government that is actively hostile to climate science and puts dollars in the pockets of big business ahead of the health, safety, and livability of people and planet.

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