On November 30, without much fanfare in my world, a new Artificial Intelligence tool called ChatGPT was released that could be as disruptive as Google or smartphones or affordable green energy. Less than a week later, on December 3, my programmer son-in-law blew our socks off with a demo. He showed us how he kept building more and more complex prompts to a query that in its final form compared the philosophies of Descartes, Nietzsche, and Bugs Bunny (who the software even correctly identified as fictional). The written response was cogent and fairly convincing–and went a lot deeper than, say, Wikipedia. And in its basic form, it apparently doesn’t even crawl the Internet!
Just one day later, Chris Brogan raved about the tool and gave another example in his newsletter; he asked ChatGPT to write a newsletter article about itself. While it didn’t produce work that I would turn in to a client, it’s better than at least 50 percent of the business writing that crosses my desk. He also used another tool, DALL-E, to create shockingly realistic graphics of things that don’t exist. Chris doesn’t have a public archive of his newsletters, so, unfortunately, I can’t link to his article and examples.
One day after Chris, the New York Times jumped in. One of its examples gives instructions for removing a peanut butter sandwich from a VCR (I hope the sandwich isn’t as old as the VCR!). Here are the first five sentences:
King James Version VCR cleaning tip written by ChatGPT
While news and opinions about ChatGPT seem to be popping up everywhere, you might shrug your shoulders and think, “so what?”
That would be a dangerous mistake! Dozens if not hundreds of industries could face fundamental shifts. Writing of all kinds (commercial, academic, literary, philosophical, instructional, etc.), obviously. But also design, fine art, computer programming, marketing, teaching, office administration, human resources, engineering…it would be a long list. It raises issues around ethics, staffing, training, research, library science, intellectual property–and perhaps most crucially, a future where bots and AI engines make decisions independent of their human creators.
In other words, this might be how we get to HAL, the infamous AI computer that went rogue in the 1968 movie, “2001: A Space Odyssey.”
Why am I going on about this? Because I want you to be forewarned and prepared.
Before deciding if my advice is worth paying attention to, you may find it helpful to consider my history with technology trends:
Although I’m not a professional trendspotter, I do pay attention. I’m a sponge for news and keep notes that sometimes find their way into books, blog posts, or speeches. I may not personally use some of these technologies, but knowing that they’re out there and what they can do influences my consulting recommendations.
I tend to wait for new technologies to be reasonably affordable and user-friendly, so I’m rarely in the very first wave, but it’s not unusual for me to be well ahead of others. I got my first computer (an original Mac) in 1984 because the learning curve was far less than for PCs of that era, my first laser printer in 1985–and that combination allowed me to disrupt and dominate my local resume industry by offering low-cost while-you-wait service. I got my very underpowered first laptop in 1986, which gave my travel and interview journalism and book writing a huge jumpstart. I made my first Skype video call, to New Zealand, in 1998 and had been on Zoom for about three years before the pandemic made it popular.
I knew about the online world in 1984. But it was too hard to use back then. I tried it for the first time in 1987 (and even dipped my toe into social media as it existed in that era), using Compuserve. But I didn’t like the primitive and buggy interface, hated trying to keep track of user names that consisted of long series of numbers with a random period in the middle, and was constantly frustrated by the balky connection that kept tossing me off–and left after a few months. I waited until 1994 and AOL’s easy interface before going back. And within a year, I had my first of many overseas marketing clients: a vitamin company in the UK.
In the green world, I follow innovations fairly closely. I put solar on the roof of my then-258-year-old farmhouse in 2001, LED lighting throughout the house around 2013-14, and a green heating system somewhere around 2015. I’ve been telling people for years about powerful innovations like a Frisbee-sized hydroelectric power generator that doesn’t require a dam, wind turbines made of old 55-gallon drums that spin on a vertical axis and can generate power at a far larger wind speed range, and the disruptive power of 3D printing.
But sometimes I wait, even if I’m recommending certain tools to others. I didn’t get a smartphone, digital camera, 3-in-1 printer, or color monitor until the bugs were worked out and the prices were slashed. Now, I wonder how I ever managed without those tools. And I still don’t have an electric car or a color printer.
So with this background, I will call ChatGPT a very big deal indeed.
It’s likely that I’d see the potential impact anyway, but it’s especially obvious because I’m reading a book called The Anticipatory Organization by Daniel Burris, which focuses on the need to focus on disruptive trends and the benefit of being the disruptor rather than the disrupted. (I’ll be reviewing it in my January Clean and Green Club newsletter; if you don’t subscribe yet, please visit http://goingbeyondsustainability.com, scroll to “Get your monthly Clean and Green Club Newsletter at no cost,” and fill out the simple form. You’ll find lots of interesting information on your way to the subscription form, too :-).
Once I get a chance to play with ChatGPT directly, I will probably have more to say about it. Unfortunately, with all this buzz, there’s now a waiting list, so I’ll have to delay that particular experience.
Surveillance cameras. Photo by Pawe? Zdziarski [CC BY-SA 3.0 (http://creativecommons.org/licenses/by-sa/3.0/)]
But this is not exactly a surprise. Government spying on activists has been a thing since at least the 1920s, and the more we develop tech tools, the easier it is to spy. This article cites a spy report that sure looks to me like the Attending/Interested numbers were simply copied off a Facebook event page.
But don’t let Big Brother scare you off activism. Privacy is an illusion. If you have a bank account, credit card, driver’s license, medical record, or even a salaried job, you gave up your privacy long ago. These days, even walking down the street puts you on “candid camera.”
This doesn’t mean we shouldn’t protest intrusions on our privacy. But we have to live our lives as if we’re under constant surveillance–because we probably are.
In the 1970s, I was suspicious enough that my phone was tapped that every once in a while, I’d say things like, “FBI agents, get your pencils. I’m going to give you my recipe for three-minute chocolate mousse.” And then I’d tell them to melt chocolate chips, mix it into ricotta cheese, add cinnamon and cocoa powder, vanilla extract, and maybe a bit of rum.
To me, this was a really empowering way to handle it. It said that I was aware of the possibility that someone was listening, and that I wasn’t disclosing any sensitive information–not that I even had any–so they ay as well not bother to listen. And it brought a little humor to my day, and hopefully, to theirs.
Yesterday, I posted something on Facebook about reaching a real, and sympathetic, human being on the White House Comment Line. Since the US election last November, I’ve called my elected officials a lot more than in the past. Someone wrote back, saying I was “like the Energizer Bunny” with my consistent activism.
My reply revealed the secret:
Actually, [his name], it’s less Energizer Bunny and more a matter of what I call “the fulcrum principle”: doing not all that much but doing in ways that leverage and multiply the impact…I use my time strategically so the 10 to 15 hours or so I spend on activism per week has a big ripple. Of course I never know when a meeting or demonstration is going to be worthwhile and when it will be a waste of time. I have guessed wrong on a few meetings lately—but then I go to one that’s so energizing and activating and inspiring that it actually recharges me. I went to one like that Saturday and hope the ones I plan to attend Wednesday and Thursday (and the socially responsible business conference next week where I’m MCing two sessions) will be just as awesome.
Three men on river structures with ladders and levers ” New York Public Library Digital Collection.
I’ve played with this metaphor for a long time. I was able to find rejection letters I received for my original The Fulcrum Principle: Practical Tools for Social Change, Community Building, and Restructuring Society book proposal as far back as 1992—and a printout of the proposal itself, though not the electronic file.
Looking at this proposal 25 years later, it would have been a big, ambitious, world-changing book. And other than
Adding in recent developments such as the Arab Spring, Climate Change activism, Black Lives Matter, and of course the massive resistance to the new US president, and
Technology shifts including the Internet and social media, smartphones, 3D printing, and the amazing breakthroughs in green design,
The proposal is still remarkably relevant. Let me share a few highlights:
The Fulcrum Principle lets us “achieve the greatest result with the least amount of effort,” including finding others to do some of the work
Change happens as fast as possible, but as slow as necessary
Why we need both “shock troops” and “put-it-back-togethers”
We build momentum for change by presenting the possibility (and manageability) of positive change, finding points of agreement with our opponents—and then expanding those points, changing enemies into allies
This momentum can change the world—and it has, many times
It’s accomplished more easily when you remember to have fun
Grassroots organizers can learn a lot from business (and with 25 years of hindsight, I’d add that business can learn a lot from grassroots organizers); similarly, Left and Right activists have lessons to share with each other
Economic and environmental goals can work in tandem (did I really understand that all the way back in 1992? I’ve gone on to write five books that explore this idea)
Organizers have quietly developed lots of tools we can harness to make this journey easier: new approaches to everything from how to facilitate productive meetings to how to get the most information in the least time by dividing up a book among different readers who report their insights
The proposal also touched on a raft of social issues, among them:
Nonviolent alternatives to the military
The role of multinational corporations
True democracy going far beyond elections
Does it even make sense for change organizations to chase after funding?
New ways of looking at drugs and crime, housing, healthcare, transportation, parenting, world distribution of resources, and even sexuality
Interestingly, without revisiting this proposal, I essentially put it into practice when I founded the movement that saved our local mountain in 1999-2000. And I think that’s a lot of why we won in 13 months flat. The “experts” thought we couldn’t win at all. I felt sure that we would succeed, but even I thought it would take five years. I didn’t realize at the time that I had already created the roadmap years earlier.
Perhaps I should dust off this proposal, update, and resubmit.
In Part 1, “Steve Jobs Introduces the first Macintosh, January 1984,” I discussed why “the computer for the rest of us” was such a big deal at the time. Now, I want to show you how the Mac allowed me to completely reinvent an old business model and dominate my local market for ten years. You might find some marketing lessons you can apply to your own business.
In 1984, when I bought my first (and one of the first) Mac, the bulk of my work was typing term papers and writing résumés. The difference for résumés, even with the dot-matrix printer that was all the Mac had back then, was amazing. Being able to bold or italicize, having the words appear on the screen exactly where they’d show up on paper, and most importantly, knowing exactly where the bottom of the page was and being able to adjust typographically to make things fit—W O W !
Up to that point, I would write a draft of the resume without worrying about formatting during the first interview, send the client away, type it up on an IBM Selectric typewriter (which sometimes took two or three tries, although it got better when I realized I could type on legal-size paper for photocopying onto letter-size and not worry so much about matching the top and bottom margins), and then bring the client back in to review the final product. Changes either required whiting out the error with a special paint, letting it dry thoroughly and very carefully inserting the correction, or retyping the whole bleeping page.
Now, here’s the lesson: Having access to this better technology meant I was not only able to change my business model, but create an unstoppable marketing advantage—and even back then, I was thinking like a marketer.
I went into the Yellow Pages with a little half-inch in-column listing that said “Affordable professional resumes while you wait.” (Couldn’t do accent marks in the Yellow Pages at that time.) Almost instantly, I had the busiest résumé shop in my whole three-county-area. And that slogan was my USP (Unique Selling Proposition) for the next decade. Résumés were not only more lucrative but a lot more fun than typing term papers, and within a few years, they (along with the growing percentage of students who had access to a computer) pretty much pushed out the term paper portion of my business. We rode the résumé train as the bread and butter of our business until Windows 95 started to catch on, with a résumé template that let people think (incorrectly, in most cases) that they could do their own résumés. And oddly enough, none of my local competitors offered the while-you-wait service that attracted so many people to us.
![Surveillance cameras. Photo by Pawe? Zdziarski [CC BY-SA 3.0 (http://creativecommons.org/licenses/by-sa/3.0/)]](https://greenandprofitable.com/wp-content/uploads/2019/11/1024px-Surveillance_video_cameras_Gdynia-Wikipedia-300x225.jpg)
