Category: Other

By Posted on Posted in Abundance and Prosperity, Branding, Business Ethics, Business-general, Copywriting, Corporate Social Responsibility, Eco-friendly, Energy & Sustainability, Entrepreneurship, Environment, Green Business, Innovation, language, Marketing Techniques and Philosophies, Other, People Helping People, poverty, Psychology, Shel's Personal Life, Uncategorized Tagged with , , , ,

Every year, bestselling author and social media visionary Chris Brogan challenges his huge reader base to come up with three words to provide focus for the coming year. This year, I decided to take the challenge for the first time since 2016. And this time, I’m going to emblazon them on a printout in huge type, and post it where I can see my words every day.  My three words are:

  1. Clarity
  2. Justice
  3. Healing

Clarity

The first three lines of an eye chart
I’ll discuss Justice in Part 2 (with lots of links(), and Healing–including  a deeply personal experience that happened to me this month–in Part 3.eye chart reminds me of having clarity in this year of 20//20 Clarity, 2020 AD

The year 2020 reminds me of 20/20 vision: seeing with perfect clarity. While I don’t expect to achieve perfect clarity, even with the new glasses I’ve just been prescribed ;-), I do want to focus on seeing and acting as clearly as possible.

It’s been several years since I changed the focus of my business toward helping other businesses (and other types of organizations such as nonprofits) find the sweet spot where profitability intersects with environmental and social good.

I now market myself as the person who can help any organization discover opportunities to do go in the world by creating, identifying and re-purposing, and/or marketing profitable products and services that turn hunger and poverty into abundance, war into peace, and catastrophic climate change into planetary balance.

I’ve gotten a lot clearer in my messaging since starting this quest in the summer of 2013, since giving my TEDx talk in 2014, and even since publishing my 10th book, Guerrilla Marketing to Heal the World, in 2016 (which Chris Brogan endorsed, along with Seth Godin, Jack Canfield, and many others).

But I’m still nowhere near as clear as I need to be about:

  • Who wants to pay me to do this work?
  • Which services they most want, and to achieve what goals?
  • How to set a price structure that’s fair both to solopreneurs and large corporations? 
  • Who do I most want to serve?

I’m beginning to figure out the answers. I’ve settled on pricing based on the size of the organization, which seems reasonably fair because larger organizations are more complex and therefore a task such as a marketing plan our outlining a product development campaign will take a lot more of my time–but I’m not sure I’ve got all the bugs worked out yet. I’ve realized that I’d rather work with small entities than large ones, but I am very open to being farmed out by a larger entity to their smaller customers, suppliers, or business units–and to the larger entities sponsoring me in other ways, such as funding my speaking to organizations that can’t otherwise afford me.

Hopefully, seeing that message of clarity on the wall of my workspace every day will inspire me to figure all this out, and to make my message so clear that everyone understands exactly how I can help and why it’s important.

 

I’ll discuss Justice in Part 2 (with lots of links), and Healing–including  a deeply personal experience that happened to me this month–in Part 3.

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By Posted on Posted in Other, Psychology, Shel's Personal Life, Social and Economic Justice Tagged with , , , ,

On Facebook, someone named Fabienne Marthol asked,torn money on stairs-screenshot

“A child ripped up their allowance because it wasn’t the amount his mom Said she would give him. She walked out her room and saw this [for screenshot of the picture she posted, look left]. What would you do? Not how you would feel, but what exactly would you do if this was your child’s behavior?”

The post, made one week ago, was picked up by MarketWatch. It went viral, with 13,660 Likes and 37,734 Shares.

As a journalist, I have a certain degree of skepticism about the whole thing. I know how hard it is to tear up recent US currency, and don’t think too many kids could have even done this. It’s not like ripping up a piece of notebook paper. I also question the absence of any explanation for why the mom didn’t keep her promise.

And I have to wonder what kind of parent thinks the kid needs an allowance of that magnitude—I got fifty cents and, eventually, a dollar a week through high school, which would work out to perhaps $5 to $10 in today’s money. Combined with the bus pass I had to get to school, it was adequate for my needs. My mom, who was far from wealthy, covered my housing (a room in her apartment), medical costs, and food eaten or made in the house. The allowance was for the treats I wanted in my life: a meal out, an occasional concert ticket. I’d assume that this kid’s parents are also covering the basics.

But never mind all that. What really appalls me is the number of people responding on both Facebook and Marketwatch advocating variations on beating the crap out of the ungrateful kid. And one thing I don’t question is that the reader comments are genuine.

Surely we know by now that violence only creates seething latent violence that will come out, maybe years later, against some other innocent. And overreactive violence, even more so. I still remember reeling not from the blow but from the injustice when I got spanked for something one of my sisters had done. (Spankings were rare in our house, but they did happen occasionally.) It would have been very easy to internalize that as rage. Luckily, I internalized it instead as a need to strive for justice—one of sevral catalyzing moments that created the activist I became.

Oh, and in case you’re wondering. If it had been my kid (assuming the parent had some valid reason for shorting the kid and breaking the promise), I’d have said something on the order of “if that’s how you choose to spend your allowance, that’s your decision. If the broken promise was not justifiable, I might have made up the shortfall but in a way that did not reward the behavior—and certainly would not have replaced the ruined money.Facebooktwitterpinterestlinkedinmail

By Posted on Posted in Ethics: General, General Commentary, Other, Shel's Personal Life, Uncategorized Tagged with , , , , , ,

I listened to a call with Debra Poneman, and she shared one of the most astonishing and moving stories I’ve ever heard.

During the Truth and Reconciliation hearings in South Africa following the fall of the apartheid government, an elderly South African woman listened to a soldier confess the brutal murder of her husband and son. The jude asked her what she wanted from this man, and she had three requests.

1. To take her to the murder site to gather some ashes and give it a proper burial

2. To “become her family”: to be her surrogate son and absorb some of the love she still had, by visiting her every two weeks

3. To accept her complete forgiveness for him, starting with the powerful hug she wanted to give him right then and there.

If this woman can find the strength of love in her heart to not just forgive her enemy but to make him a part of her family, is there anything the rest of us have experienced that could not be forgiven? I took this to heart—and when Debra led us on a forgiveness exercise after recounting this story, I took on a deep challenge: forgiving the stranger who had grabbed me off the streets of my West Bronx neighborhood and raped me when I was about 11 years old.

This was not easy for me. I don’t know if I fully succeeded. But I definitely got through at least some of my “stuff” about this man, who I never saw before or since. And quite frankly, I felt better afterward. I was reminded that forgiveness is not for the benefit of the person who transgressed; we forgive, and we heal ourselves.Facebooktwitterpinterestlinkedinmail

By Posted on Posted in Other, Publishing Tagged with , , , ,

I’ve been an Apple user since I got my first Mac in 1984. One of his greatest contributions was to make computers much more accessible to non-geeks. It would have been a lot longer learning curve on a pre-windows IBM PC or even an Apple II. MacWrite 1.0 and WYSIWYG [what-you-see-is-what-you-get—a major innovation in computers at that time] completely revolutionized the way I wrote resumes, which were my major service line at the time (and which I still do, occasionally)–plus made it much easier to develop template documents, etc. Four of my eight books started as earlier books. In 1979, I turned in the MS for my first book, which was a co-authored rewrite of a much older book–with pieces of the original book spliced into my typed out pages with scissors and tape. The other three were all upgraded from books I’d written earlier after getting a computer (one of them on that original 1984 machine)l it was SO much easier!

And just this summer, I found a new use for one of Jobs’ newest technologies: Using an iPad with the seaprate Apple wireless keyboard, I can type to my deaf stepfather while he holds the screen and reads what I’m saying in real time. Much better than passing a laptop back and forth or shouting in his ear.

Thank you, Steve Jobs, for the many innovations that have made the world brighter and made my personal life easier.

For more on Jobs’ life and legacy, among the thousands of articles out there, this one on the Macworld site is quite good.Facebooktwitterpinterestlinkedinmail

By Posted on Posted in Copywriting, Other, Shel's Personal Life

Blog: Absurdist Packaging
I’m writing this aboard a Delta Airlines flight from Atlanta to L.A. Literally moments before beginning boarding, they announced that the supposedly included meal wasn’t free in the coach section. Hmmm–why didn’t they tell me this three days ago when I requested a vegetarian meal? Or even when I’d arrived at the gate with plenty of time to go find a restaurant.

I’m generally not a lover of airplane food, and I certainly wouldn’t pay for it. So I rushed out to the concourse and grabbed a bag of overpriced trail mix.

I’m one of those people who actually reads packaging. It’s an old habit; according to my mother, I taught myself to read before I turned four, using cereal boxes and mayonnaise jars. And since I’m a marketing copywriter, it’s actually a work-related distraction.

And I’ve long been amused by some of the idiocy that’s written on America’s packages. This little bag of trail mix is a prime example:
The second ingredient is peanuts and the fourth is cashews (or so they claim–I haven’t found a cashew yet. But just below the ingredients list are three absurd statements (capitalization and spelling are exact transcriptions of the original):

1. “This product ingredients are from: USA, India and/or Africia and/or Vietnam and China.” Why don’t they just come out and say “we don’t’ know where this stuff is from, and we don’t care.” And where the heck is a country called Africia? Well, at least they didn’t put an apostrophe where none belongs. Instead they simply left it out, along with the s that should follow at the end of “product.”
2. “ALLERGEN INFORMATION: It contains undeclared tree nut traces.” What on earth is an undeclared treenut? One you smuggle through customs? I mean, it says right on the label that there are cashews, even though none exist. Seems to be this is a case of declared untree nuts, or falsely declared tree nuts, or something like that.
3. “PRODUCT PRODUCED IN A FACILITY THAT PRODUCES PEANUT PRODUCTS. MAY CONTAIN PEANUTS AND NUTS.” Well, hello there. Peanuts are the second ingredient, remember? And I can see them through the window in the front of the bag. Tree nuts would be nice. I love cashews. I don’t much like *raw* peanuts, however, which is what’s mostly in the bag. Oh well, at least they did roast the soybeans, thank goodness. Soy, however, is not mentioned in the allergen section.

Am I snarkier than usual today? Airplanes will do that to me. Especially when this whole situation came about because they lied when they told me I got a meal.

(Postscript: my little bag of trail mix was so unsatisfying that I ended up breaking down and buying an airline meal. My choice was a hummous platter with decent hoummous, pita brushed with balsamic vinegar, and a whole bunch of raw veggies, most of them of reasonable quality. So I have to eat a least some of my words about airline meals.)

(I wrote this a few days ago on my way to Los Angeles–and then forgot to post it. I’m still there.)Facebooktwitterpinterestlinkedinmail

By Posted on Posted in Business Ethics, Energy & Sustainability, General Commentary, Other, People Helping People, Politics

Fascinating and far-ranging interview with European philosopher Slavoj Zizek on Democracy Now this morning.

He covered war, energy, US presidential politics, and much more. But the statement that really got to me was:

A true act creates the conditions of its own possibility. That is to say, it appears impossible, you do it, and the whole field changes: it’s possible.

He went on to cite President Nixon’s opening US relations with Maoist China, and postulated that if Obama becomes president, he will seize a similar window with Cuba.

But this concept has reach far beyond international relations. In sports, the 4-minute mile was an unassailable barrier for decades; once Roger Bannister broke it, many people followed quickly. In science, it was unthinkable in 1955 that a human being would walk on the moon before 1970. In energy and the environment, the work of Amory Lovins and others show new ways of reinventing society as a more earth-friendly place (see my article here). And in business ethics, I like to hope that my Business Ethics Pledge campaign will make a similar difference in the consciousness that ethical business is actually more profitable.Facebooktwitterpinterestlinkedinmail

By Posted on Posted in Arts & Entertainment, Energy & Sustainability, Frugality/Frugal Fun, Marketing Trends/News, Other, Publishing, Uncategorized

…And they should be trying to invest in this.

In three days at Book Expo America, I saw one technology that could really alter the world.

Because FedEx’s whole model is based on the need to transport paper around the world quickly–in situations where fax or e-mail isn’t practical for one reason or another. Situations that require a physical signature on an original document. FedEx, DHL, UPS, USPS, and all the other courier services need to know that the real business they are in at least as much about transporting signatures as in transporting large documents that would be unwieldy via electronic technologies.

Frustrated by the demands of wearying multicity author tours, acclaimed novelist Margaret Atwood was signing for a package on an electronic tablet. I’m sure you’ve done it. Mistakenly, she believed that she was actually creating a physical signature on a piece of paper, remotely–so, she thought, why can’t I sign a book in my house? After all, it’s been possible for years to do author events by video or audio, remotely. Why not a long-distance book signing?

And now she can. Using two-way videoconferencing, she can interact with a fan or group of fans anywhere in the world, and when a bookstore staffer puts a book under the pen at the other end, she can inscribe and personalize the book.

Interestingly enough, a lot of the company’s promotional material focuses on the “Green” feature: the amount of carbon saved in not flying. Of course, the author who doesn’t have to slog through international border crossings, airports, hotel rooms, and the rest of the grind may or may not be thinking about carbon offsets. And, of course, it’s going to be waaaay cheaper than a year’s worth of book tours–though once the novelty wears off, readers/fans may not find it as satisfying as a real in-person appearance.

Atwood’s company is called Unotchit and the product is Long Pen (TM). I couldn’t find any pricing information on the site but I’m sure that in most cases, a bookstore or other venue will install the device and then loan out the writing tablet (and, if necessary, the video cam) to the author, so the equipment cost will be relatively manageable. And I’m guessing, ironically enough, that a lot of those tablets and cams will be shipped by FedEx

This has huge implications–not only in publishing but in sports, finance, real estate (think about closings with absentee owners), music, international business, and probably dozens of other industries.

You heard it here first.Facebooktwitterpinterestlinkedinmail

By Posted on Posted in Business Ethics, Ethics in Government, Other

As a Massachusetts taxpayer, I resent this. The Boston Globe reports that several Boston-area hospitals have wildly overcharged the state on charges for caring for indigent patients.

Two among several examples cited:

[Cambridge Health Alliance] charged the pool $6,469 for 100 tablets of the anticholesterol drug Lipitor, for which it should have charged $224. In total, overcharges for Lipitor amounted to $1 million.

Boston Medical Center dramatically marked up charges for CT scans: $2,677 for a specific type of scan compared to $272 to $436 that Medicare or a private HMO would pay.

Hmph. It almost sounds like these folks borrowed some procurement “experts” from the Pentagon. You’d think the Mitt Romney administration, which ran on a campaign of fiscal responsibility, would pay more attention.

Now, keep in mind, these are only allegations–note the question mark in my headline. But they’re serious allegations, and I hope the Riley probe is thorough and fast.

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By Posted on Posted in Other

A bit off-track for this blog, but this has to be shared: these pictures of elephants, eagles, whales, etc seem so human, and the organizers claim they’re unretouched. Those in southern California may want to seek out the exhibit in Santa Monica.

I pass on the post from my good friend Nenah Sylver:

Subject: Ashes and Snow – extraordinary California photography exhibit on the
web

This is what I’ve been told:

In the Ashes and Snow exhibit, there is no digital layering. All the images are as the photographer saw them and have not been digitally enhanced. All of the animals are wild and people friendly.

The new exhibit will be shown at the Santa Monica Pier mid January through May. Many of the actual photographs are about
5 feet by 8 feet in size.

You can see them on the web here:
https://www.ashesandsnow.org

Follow these directions: click on “Portfolio” and then double click on the image. To see more images, keep double clicking, and the images will change.

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