A friend sent this article about brain behavior, irrationality vs. rationality, why we often go against our actual interests, the Left-Right split, and how we look at facts in ways that reinforce our existing beliefs.

He asked for feedback, and this is what I wrote:

It has often been a question in my mind how people can get swept up in mass irrationality, why they so often act against their own interest, and how to shift that.
I don’t pretend to have the answer, but one piece of the puzzle is to meet people where they are, agree on the areas where you have commonality, and then nudge the conversation forward a step at a time–while external forces are pushing much harder and faster. Excruciatingly slow, but it does seem to work. We saw this when GWB, in an attempt to block the momentum of the gay marriage movement, actually ENDORSED civil unions. He would have never done this without the pressure of the marriage movement making a formerly-seen-as-extreme step seem measured and rational. But I think he also had to be met on the ground of “family values” to be able to recognize that families are not just a husband, wife, and kids.

And what do you think about it?

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Re-examining the “Media Ecosystem”: Reflections on the National Conference on Media Reform #NCMR11

By Shel Horowitz, GreenAndProfitable.com

 

At the fifth National Conference on Media Reform (NCMR) since 2003, the media landscape was repeatedly described as a rapidly evolving ecosystem—a metaphor I don’t remember at the two previous conferences I attended, in 2005 and 2008.

Looking at the mainstream media, the ecosystem is in tough shape. Massive cutbacks to news resources, a crippling of expensive investigative reporting at the expense of infotainment, rapid dropoffs in newspaper subscribership and ad revenues, and a lot of journalists working for free or almost free are some of the outcomes of massive consolidation and deregulation over the past 30 years or so—combined by a major rightward shift in the politics of media owners that is reflected in the way stories are covered, or if they’re covered at all.

Yes, the Internet is partly responsible. Many people seek out alternative news channels from their local bloggers on up to international outlets like the UK Guardian and Al Jazeera. And people under 30, growing up with computers in the home, never got into the habit of curling up with the morning paper over breakfast. And yes, Craigslist has hurt newspaper classified sections, hard.

But the Internet also made possible the incredible renaissance of alternate media. Anyone can be a publisher or a journalist now, and hundreds of thousands have done so. Many have built strong communities across geographical or interest-group commonalities.

And the collapse of mainstream news was predicted decades ago by George Orwell and Ray Bradbury, among others. The infotainment focus of broadcasters bringing technology to bear in order to dumb down popular culture was clearly laid out in their books, 1984 (published in the 1940s) and Fahrenheit 451 (1950s). The Internet was not even a dream yet.

Although I didn’t go with a press pass this time, I did take extensive notes. Over the next few weeks, I’ll try to pull out some highlights and share them

Shel Horowitz’s latest book is Guerrilla Marketing Goes Green. He writes the Green And Profitable and Green And Practical monthly columns, https://greenandprofitable.com. Permission granted to reprint this post as long as this bio is included and any edits are approved by the author.

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The other night, I went to Candidate Night for the upcoming town election. And what struck me most of all was how uncomfortable with public speaking most of the candidates and the debate moderator seemed to be. This was not a huge stadium filled with thousands of people; it was a high school cafeteria with maybe 150 or 200 town residents, and most of the candidates personally knew a good chunk of the audience.

And yet…nine out of nine speakers hid behind the podium…I think everyone except the moderator read their remarks…and all but one candidate seemed quite ill at ease. Their speeches mostly emphasized the wrong things, and the debate left little impression of what most of these people actually stood for. One candidate for Town Meeting Moderator–which mostly involves chairing a meeting twice a year that brings out as many as 1100 local voters–actually said he’d never addressed such a large group and wasn’t used to public speaking. If he’s so nervous with 150 people, how is he going to handle a large Town Meeting?

Communication, both oral and written, needs to be effective. A speaker or writer needs to get across point of view, plan of action, intent, and both emotional  and rational appeals. Most of this group flunked the test.

When my parents were students in the 1940s, effective speaking and writing were part of the school curriculum. I think they should be still. And I think a few other things should be part of the curriculum:

  • Critical thinking skills
  • Media literacy: the ability to evaluate news and advertisements for their content, their biases, and their spoken or unspoken agenda (my grandfather used to read all seven New York daily papers in order to extrapolate the truth; my son once had a media literacy class that involved looking at the same stories through the eyes of Fox on the right, Democracy Now on the left, and a mainstream newspaper; why don’t more schools require this?)
  • Learning at least one foreign language to the point where you can have at least a simple conversation
  • A health education program that includes Alexander Technique, yoga, and vision therapy, as well as the usual calisthenics and sports
  • Basic literacy in arts and culture

I think our democracy would be better for it.

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Master marketer Seth Godin used his own ignorance of/lack of interest in Lady Gaga to make the very valid point that marketers should go after their unique audience and not worry about those who don’t choose to opt in.

But then he says,

I’m virtually certain that Lady (do her friends call her that?) doesn’t read my stuff, so we’re even.

Seth, Lady Gaga is a very savvy marketer. It would not shock me at all if she knows your stuff and dips in regularly for great ideas (as I do). 🙂

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Back to back, I saw two instances of organizations making a good step forward, but stopping half-way. Why do they stop there?

I’m in New York because I spoke at a conference today, at the Sheraton on 7th Avenue at 53rd. So of course, I took the E train from where I’m staying in Queens to the conference hotel. And since I was speaking, I had a handcart loaded with books to sell after my talk.

Getting off the train, I noticed an escalator up. Oh, good–it’s not much fun to carry 30 pounds of books and a cart up a crowded NYC public stair. And good, too, for anyone who pushes a stroller.

This is progress. When I was a kid growing up here, only a handful of stations had any kind of mechanized people lifter. A few escalators, a handful of elevators. Now, people with disabilities can navigate many parts of the system, but nowhere near the whole thing. The city is definitely making an effort.

However…the escalator only goes as far as the token arcade, and there’s still a flight of stairs from there to the street. And in the opposite direction, down to the platform, there is no option. It’s stairs–a loooong flight–or walk to another station. And no one in their right mind would take a wheelchair even on the part that has an escalator. Fail!

Inside the elegant hotel, I got to the conference room and was pleased to see, instead of the usual water bottles, the far Greener approach of carafes of filtered tap water and biodegradable (compostable, really) plastic cups. An excellent start–score one for Sheraton.

But to complete the circle, the hotel needs to collect those cups separately for composting. Instead, they’re going into the regular trash. Considering the premium price the hotel is likely paying for branded, custom printed compostable plastic, this is rather odd. Either the hotel should do glass, or collect the cups separately for proper, eco-friendly disposal.

Unlike the subway accessibility problem, which would be hugely difficult to re-do, this would be an easy fix, and would give the chain a lot more Green karma points.

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You’ve all heard, “Necessity is the Mother of Invention.” Well, perhaps that’s true. But another parent might be frustration: wanting to do something better, more easily, faster than you currently can.

Yes, some products are developed to fill a need we haven’t known we had. Advances in portable technology, from the beach transistor radio and Sony Walkman to smart phones and PDAs, have often come up to create whole new markets once we realized that these devices we never had were indispensable. Ditto with kitchen technology improvements, like the microwave oven (I still don’t have one of those, by the way). Maybe we could call this “visionary innovation.” A lot of the really big sweeping changes come from these types of innovations: telephones, personal computers, solar collectors, bicycles…

But other innovations clearly arise because someone got frustrated by the limitations of what existed. Thomas Edison went through 10,000 experiments before he could develop a workable light bulb. Would he have had the patience for that long quest if he hadn’t felt frustrated that the dark hours were so unproductive? Certainly the idea of lighting a room has existed since the discovery of fire, thousands of years ago. But the need for better lighting became much more acute as the 19th century brought not only the Industrial Revolution (with big dark factory spaces to be illuminated) but also a mass culture that began to read actively.

Look at Google: Existing web search tools were very frustrating in the mid-1990s. To completely change the paradigm of how material was scanned by searchbots in order to achieve not only faster and more accurate searches but also a much cleaner interface was likely a response to the clumsiness of Yahoo and Alta Vista at the time.

I’m not an inventor, but I am an innovator. A few years ago, I registered some domains for what I thought was a very cool concept: Enter a budget for airfare, enter available departure and return dates (and how much latitude you had with each of those), possible departure airports, choose domestic or international, and have the site spit back suggestions for actual trips you could book (I remember that one of the domains was wherecanifly.com). This came directly out of my frustration trying to plan a trip without having a clear destination and having to laboriously enter itinerary after itinerary.

I still think it’s a brilliant idea, and one that would be easy to fund with venture capital, advertising, and commissions on travel services. But programmers I talked to told me that was a lot harder to engineer than it seemed. After a year of not finding anyone willing to run with it, I let those domains expire. (Anyone want to run with this, talk to me about being your marketing director 🙂 ).

People like R. Buckminster Fuller and Amory Lovins seem to have an almost magical ability to fuse the visionary and the frustrated; they harness their frustrations not for the obvious incremental solution, but for something new and deep and very exciting—and they also have a certain inventor’s ADD. The present is never enough for them; they’re always on a quest for something new and strange and wonderful

Both Fuller and Lovins had an impact in industry after industry—reinventing construction, transportation, industrial manufacturing…whatever struck them as in need of improvement.

Right now, I’m in the process of launching the International Association of Earth-Conscious Marketers: a trade association for Green marketers. I hope that what comes out of this will also be a fusion of the best in these twin fathers of innovation.

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Came across this article, “Why Are The Feds Banning E-Readers?” by Pat Archbold, on National Catholic Register:

Sometimes the federal government does something so laughably moronic, that one has to stop and ask the question “Are they really that dumb or is something else going on?”

Here is the setup. Recently a number of universities around the country decided to take a look at using some modern technology in the classroom in an effort to save money. These universities took part in an experimental program to allow students to use the Amazon Kindle for textbooks. As you know, many people now use e-readers like the Kindle or the Nook as a replacement for traditional printed books. There are many reasons for this including cost, environmental impact, and convenience. Further, anyone who has gone to college understands the high cost of textbooks and would likely support any way to reduce this large expense.

Here is the pathetic punchline. For conducting this experiment with the Kindle, Obama’s Department of Justice threatened legal action against the universities. The ridiculous contention of the Obama administration is that the Kindle and e-readers violate the Americans With Disabilities Act. Why? Because the blind can’t easily use them.

Now the first thing that would pop into the minds of anybody with a third grade education and that does not work for the government is this simple question. If e-readers discriminate against the blind, do not traditional textbooks discriminate equally? The obvious answer is yes.

The obvious solution, in my mind, is to require the universities to offer a suitable alternative for blind and visually impaired users—NOT to prohibit the devices entirely. E-book texts are easily converted to voice, so the only issue is giving those who don’t see a way to navigate into the right e-book.

But his article, and the comments it drew, amazed me with their various “evil conspiracy” theories. Yes, there were some that argued rationally about the legitimate difficulties blind users have with these devices (and pointing out that they have much more difficulty with a printed book). But there were also a number of comments speculating that this is a way for the Obama administration to control dissent and silence conservative voices.

My question to them: what have you been smoking?

Here’s Archbold:

I posit another and perhaps more nefarious reason. I think that the federal government is adamantly opposed to the use of e-readers as an alternative to textbooks for fear of loss of control. This loss of control is not so much at the university level but at much younger levels. The universities just happened to be the first ones to try.

Here’s one of the comments, from “Frank”:

A great deal of control over curriculum nationwide is exerted through textbook control. Education is critical to progressives. Remember, those who control education, control the culture. (Now , think of Obama’s childhood development, i.e. Indonesian grade school;, contact with Frank Mitchell Davis during high school years;, professors at Occidental College and Columbia University;, Alinsky acolytes in Chicago; social/political training in Hyde Park, Chicago South Side; Chicago political cauldron. Put it all together, what else can you expect but what we have experienced since January 20, 2009?)

To me, the ruling that e-readers are out of compliance with ADA—and I speak as a disability advocate who served on my city’s official Disability Awareness committee for six years—is nothing more than the typical heavy-handed over-response of large government entities. No malfeasance, just bureaucratic inability to see past a one-size-fits-all solution. It’s the same mentality that, here in Massachusetts under Massachusetts General Law Chapter 40B, allows developers to ram through inappropriate and out-of-character housing projects that violate local zoning, in the name of increasing the ratio of affordable housing. Affordable housing is a worthy goal, and I spent about ten years doing a lot of volunteer work to address that issue—but 40B is a cannon shot fired against a mosquito: the wrong tool, with lots of unintended and undesirable consequences.

The same mentality that thinks every road improvement—even our local bikeway—has to include over-widening, over-straightening, and often removing trees, stone walls, and other vital features.

Big governments are slow and clumsy creatures with limited intelligence, even when they’re headed by very smart people. Over time, we as a society will realize that conditions vary in different locations, and one size really fits no one at all, only breeds resentment.

Progressives can make common cause with the Right on this issue: local control is the preferred alternative whenever practical.

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Rarely do I open up my morning paper and see even one positive story among the day’s major news. Today—though I already knew about two of them from other sources—there were three:

1. The Wall Street Reform Bill has passed both houses of Congress. Is it everything I want? Of course not. Is it more than I expected from this stalemated Congress? You betcha.

2. BP finally seems to have capped the torrent of oil from Deepwater Horizon. A lot of wait-and-see before claiming victory, but at least for the moment, no oil is pouring out.

3. Overwhelmingly Catholic Argentina passed same-sex marriage rights legislation, striking a major blow for equality and human rights. The bill, according to NPR’s All Things Considered last night, has the support of an astonishing 70 percent of the population. Major demonstrations helped sway the legislators.

A very good news day, all in all.

Footnote: My local paper, the Daily Hampshire Gazette, ran all these stories in today’s first section. But its news pages are only open to paid subscribers, so I’ve linked to other sources.

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It’s been quite a week for family milestone events.

The Reunion
By coincidence, my wife’s 35th high school reunion was the same evening as the day we crammed our new-college-graduate daughter’s gear in our little hatchback and delivered her to New York for the summer. Since we were in town anyway, we decided to splurge and head on over.

Although we didn’t know each other then, Dina and I actually attended the same high school, but I was two years ahead (in my yearbook, there’s actually a picture of the two of us next to each other Read more »

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An article on one of Newsweek’s blogs speculates that a movie scheduled for next October release will deeply hurt Facebook, and particularly the reputation of founder Mark Zuckerberg. the article also mentions Facebook’s much more immediate problems with various privacy and technical issues.

The movie, says the article’s writer, Nick Summers,

…portrays Zuckerberg as a borderline autistic, entirely ruthless conniver. Nothing sways public opinion like a movie—and this scorcher could counteract the entire body of good press Facebook has received till now.

But as a marketer, I’m fascinated that this writer sees the coming movie as having such a huge negative impact, months before it’s even released. Certainly the script does not appear very complementary toward Zuckerberg. But let’s face it: Bill Gates, Jr. was intensely disliked in his decades as Microsoft CEO. He was frequently described in similar terms.

Facebook, like Microsoft, has become far bigger and more important than the emotional health of its founder. And especially since users don’t pay to enjoy Facebook, I don’t see that kind of backlash coming. I believe the enormous utility of Facebook will easily survive blasts on Zuckerberg’s character, just as it has survived the many very valid privacy concerns. There is no such thing as privacy online. Anything you don’t want the world to know should not be posted–on Facebook, your own website, or anywhere else. You’ve been warned.

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