Category: Shel’s Personal Life

By Posted on Posted in Copywriting, Other, Shel's Personal Life

Blog: Absurdist Packaging
I’m writing this aboard a Delta Airlines flight from Atlanta to L.A. Literally moments before beginning boarding, they announced that the supposedly included meal wasn’t free in the coach section. Hmmm–why didn’t they tell me this three days ago when I requested a vegetarian meal? Or even when I’d arrived at the gate with plenty of time to go find a restaurant.

I’m generally not a lover of airplane food, and I certainly wouldn’t pay for it. So I rushed out to the concourse and grabbed a bag of overpriced trail mix.

I’m one of those people who actually reads packaging. It’s an old habit; according to my mother, I taught myself to read before I turned four, using cereal boxes and mayonnaise jars. And since I’m a marketing copywriter, it’s actually a work-related distraction.

And I’ve long been amused by some of the idiocy that’s written on America’s packages. This little bag of trail mix is a prime example:
The second ingredient is peanuts and the fourth is cashews (or so they claim–I haven’t found a cashew yet. But just below the ingredients list are three absurd statements (capitalization and spelling are exact transcriptions of the original):

1. “This product ingredients are from: USA, India and/or Africia and/or Vietnam and China.” Why don’t they just come out and say “we don’t’ know where this stuff is from, and we don’t care.” And where the heck is a country called Africia? Well, at least they didn’t put an apostrophe where none belongs. Instead they simply left it out, along with the s that should follow at the end of “product.”
2. “ALLERGEN INFORMATION: It contains undeclared tree nut traces.” What on earth is an undeclared treenut? One you smuggle through customs? I mean, it says right on the label that there are cashews, even though none exist. Seems to be this is a case of declared untree nuts, or falsely declared tree nuts, or something like that.
3. “PRODUCT PRODUCED IN A FACILITY THAT PRODUCES PEANUT PRODUCTS. MAY CONTAIN PEANUTS AND NUTS.” Well, hello there. Peanuts are the second ingredient, remember? And I can see them through the window in the front of the bag. Tree nuts would be nice. I love cashews. I don’t much like *raw* peanuts, however, which is what’s mostly in the bag. Oh well, at least they did roast the soybeans, thank goodness. Soy, however, is not mentioned in the allergen section.

Am I snarkier than usual today? Airplanes will do that to me. Especially when this whole situation came about because they lied when they told me I got a meal.

(Postscript: my little bag of trail mix was so unsatisfying that I ended up breaking down and buying an airline meal. My choice was a hummous platter with decent hoummous, pita brushed with balsamic vinegar, and a whole bunch of raw veggies, most of them of reasonable quality. So I have to eat a least some of my words about airline meals.)

(I wrote this a few days ago on my way to Los Angeles–and then forgot to post it. I’m still there.)

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By Posted on Posted in Abundance and Prosperity, People Helping People, Publishing, Shel's Personal Life

In a few minutes, I’m heading into downtown L.A. for my 12th Book Expo America.

I’m remembering the first time I did the show in L.A. It was only my second BEA, and I struck up a conversation in a booth that led ultimately to the contract for my fifth book, Grassroots Marketing: Getting Noticed in a Noisy World. Other years, I exhibited Principled Profit: Marketing That Puts People First at a co-lp booth, nd that led to rights sales for Indian and Mexican editions, both of which have been published. I’ve made connections with editors, agents, vendors, and clients, and I find the show can energize me for weeks (even while overwhelming me with the followup) on top of my usual workload.

This week, already, just from the pre-show conferences, I have a possible subrights deal for the newer, more specialized Grassroots Marketing for Authors and Publishers. Not to mention a few new client leads, some good PR contacts, and some great tips that will make me a more effective author and publisher. In other words, the show dovetails nicely with my attitude that the world is a place of abundance, and good things are there for you if you want to tap into them. Every single BEA has brought good things to me, from friendships and hugs to powerful deals.

And then there’s the social part. Every year, I see friends and have a lot of fun. Last night, at the Ben Franklin Award dinners, I was able to introduce several sets of people who should know each other. Some of those connections will lead to business for the people I introduced. I get a lot of satisfaction if I bring that kind of relationship into being.

It was also a privilege to be at the Franklins for the photo-tribute to the amazing Jan Nathan, the group’s long-time executive director who passed away last summer. Jan was among the warmest and most helpful people in the very warm and helpful world of independnet publishing, andshe had a great sense of huor and a smile that could light up a room.

You can read numerous articles I’ve written about most of these BEAs; the majority of articles on that page come out of these events.

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By Posted on Posted in People Helping People, Politics, Shel's Personal Life, Web 2.0/Social Media

Last night was the twice-a-year Town Meeting in my town of Hadley, Massachusetts. We still have an old-style New England Town Meeting, where any registered voter can speak (about issues already on the agenda, anyway) and vote. And these votes really do shape the town; every zoning change, for instance, has to get a 2/3 supermajority at Town Meeting.

During the Save the Mountain campaign several years ago, for instance, one of my neighbors submitted a citizen petition to restrict the altitude of a building lot. She gathered the requisite number of signatures,w e organized turnout at the meeting, and her new bylaw was overwhelmingly adopted, along with some others we’d put in.

But some financial outlays are a two-step process. First, Town Meeting approves them, and then, a paper-ballot election is held at a later date, to appropriate the funding.

Last night, a longtime citizen environmental activist raised the point that we
d passed some of these improvements several times, but they kept getting voted down in the later election because most people didn’t know when that election would take place. She asked if the election date could be announced at Town Meeting, but the Selectmen (kind of like a Town council) hadn’t set the date yet.

So I stepped to the microphone and offered to create an e-mail notification list. Then I went home and set up an announce-only newsletter on yahoogroups with this mission statement:

An announce-only media channel to notify residents of Hadley, Massachusetts of upcoming votes and meetings of town boards, committees, and commissions. This non-partisan list will not take positions on any issues. It is solely to notify the public of upcoming votes and meetings. It will distribute information as received; the listowners make no promises or claims regarding the completeness or accuracy of information received. We just want to help get the word out.

By phrasing it as a “media channel,” and by not stating opinions on the matters before us, I will be able to receive and forward the press releases from the town administrator, and hopefully over time several hundred people will be able to learn the dates of the elections in time to vote.

Seems like this is a pretty good model for lots of communities. It costs nothing to set up, and I’m anticipating a whole year of administering the list will add under an hour to my workload. We’ll see how it works.

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By Posted on Posted in Business Ethics, Media Ethics, media-general, Shel's Personal Life

Just stumbled across a fascinating article by Malcolm Gladwell, the brilliant and bestselling author of The Tipping Point and Blink, on the ethical issues he faces as a journalist who also writes books and also gives speeches. Among other things, he notes the latitude he has as a staff writer for the New Yorker compared to the extremely narrow ability to express any opinion he faced at his former employer, the Washington Post.

As a PR writer/consultant, speaker, journalist, book author, and webzine editor with a specialty in the intersection of marketing and ethics, I grapple with these issues every day. and I found myself not only agreeing with almost everything Gladwell says here (amazing considering the piece is four years old), but wishing I had written it.

Gladwell turns out to be quite good at defining his bo8undaries. An example:

On behalf of the business side of the New Yorker, I have repeatedly given talks or presentations to representatives of companies that advertise with the magazine. For some of those presentations, I have been paid. And on a number of occasions, those groups have included people from the U.S. automobile industry. Has that biased me in favor of the Big Three? Well, no. As I’ve stated, last January I wrote an article bitterly attacking the SUV, which has been the cornerstone of the financial success of Ford, General Motors and Chrysler over the past ten years. Giving a speech does not buy my allegiance to the interests of my audience. Why? Because giving a paid speech to a group for an hour is simply not enough to create a bias in that group’s favor. It’s a very different sort of transaction. I’m not invited to speak to those medical groups because I promise to agree with their position on health care, and I’m not invited to speak to groups from Detroit because I promise to agree with their position on SUVs. In fact, my position on health insurance or SUVs never comes up. I’m invited because those audiences want to hear about my work.

I say Bravo, and I recommend the piece highly–with the caveat that (like many great articles in the New Yorker) the piece is quite long and you’d be better off hitting the print button.

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By Posted on Posted in General Commentary, Marketing Trends/News, Shel's Personal Life

Grrrr! If you think e-mail is reliable, you’ve just been lucky so far. The only way you can know for sure that e-mail has reached its destination is if you get a response. Nothing else is sure–and people don’t realize this!

For several years now, I’ve encountered increasing difficulties in getting mail through. For a while, I couldn’t even e-mail my own mother! More of a problem–I had a client in Poland where e-mail between us was so unreliable it ended up causing them not to work with me anymore.

Far too much legitimate mail is undelivered, filtered to trash, or simply lost forever. And I, for one, am totally sick of it.

Today, I tried to respond to someone who had answered my note about a possible speaking gig. It was blocked, with a 550–we-think-this-is-spam-so-we’re-not-going-to-send-it message. And yes, I plugged it into one of the popular spamcheckers and got a clean rating. At least this time, I actually got notified that my mail wasn’t going to leave my server (this doesn’t always happen). Then I copied the entire contents into an attachment, deleted the text, and added one line about why I was sending an attachment–and that was blocked! I will have to call my recipient on Monday

Yet somehow, even though probably at least 5 percent of my totally legitimate inbound and outbound mail never arrives, I get at least 20 up to 100 or more total crap junk spam jobs every day: “Nigerian scam” letters offering to pay me a percentage of some huge transaction…messages about account security from banks I’ve never done business with….offers to extend the size of various body parts I may or may not happen to have…procurers of various mind- or body-altering chemicals, legal or not.

Why in heck can this total crap clog up my mailbox while the real stuff is blocked?

It’s time for a movement of resistance. E-mail is extremely broken and it needs to be fixed. It was at one time the most effective means of communication ever devised, and it’s dying a long slow death.

Let’s take it back! If we can send astronauts to the moon, surely we can figure out a way to block the real junk and let through the real mail. The automated tools don’t work. I’m tired of having my business interfered with by floods of junk mail and blocked real mail. I’m tired of spending huge amounts of time and effort trying to get blocked e-mail to go through, and more time deleting all those spams. I’m tired of my ISP deciding what I can and can’t read, and guessing wrong all the time. I’m tired of challenge-response systems that put undue burden on their correspondents. I’m tired of spam-filter solutions that work for a year or two and then get completely bollixed up. I’m tired of having to send only a teaser about my newsletters and forcing my readers to click to the web. I’m tired of missing important mail that does get to my inbox, but doesn’t get seen because too much garbage piles in on top of it.

And I’m wondering if it’s time for some kind of mass movement or campaign to members of Congress (or the national legislature that governs you)–or SOMETHING!

P.S. In my fifth book, Grassroots Marketing: Getting Noticed in a Noisy World, I have a section called “Spam: The Newbies’ natural Mistake,” in which I demonstrate mathematically that spam is a really bad idea from the spammer point of view as well as from the user. https://www.frugalmarketing.com/shop.html

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By Posted on Posted in Ethics-International, Peace and War, People Helping People, Shel's Personal Life, Social and Economic Justice

Throughout history, far more lasting, positive social change has been accomplished through

nonviolent (though often massive) organizing than through coups, violence, military dictatorships of the left or the right.

Need examples? Just in my own lifetime, there are many. A few to tickle your memory:

  • The US Civil Rights movement
  • Abolition of apartheid in South Africa
  • The Solidarity movement and the dismantling of the entire Soviet empire
  • Getting the US out of Vietnam

    The skills involved in this kind of organizing are not necessarily intuitive, and if you only look at traditional history sources, they aren’t well documented. However, plenty of people’s history exists, and numerous courageous individuals have spent their lives studying these skills, and building them in others.

    I didn’t know Gandhi, Martin Luther King, Jr., Nelson Mandela, or Dorothy Day–but I have been fortunate to know personally some of the leaders of this movement. The late Dave Dellinger was a personal friend for a few years. And I knew George Lakey and Stephen Zunes when I lived in a nonviolent study and action community in Philadelphia. Stephen and I even collaborated as the principal authors of a paper on future directions for the peace movement.

    I bring this up not to name-drop but to be able to speak from personal experience that these are people of very high integrity.

    So I was a bit shocked to get an e-mail from Stephen calling attention to criticism he and Gene Sharp (author of the definitive analysis of nonviolent social change, The Politics of Nonviolent Action), and others. Apparently, they are being targeted by certain elements of the left who sees them as tools of imperialism–including Hugo chavez of Venezuela.

    Stephen has posted a long rebuttal to this absurd claim on the Foreign Policy in Focus website.

    Stephen points out that the consulting he and other nonviolent activists do focuses on helping democratic opposition to totalitarian groups favored by US government interests, and not on destabilizing governments the US doesn’t like. In fact,

    …The only visit to Venezuela that has taken place on behalf of any of these non-profit groups engaged in educational efforts on strategic nonviolence was in early 2006 when I – along with David Hartsough, the radical pacifist director of Peaceworkers – led a series of workshops at the World Social Forum in Caracas. There we lectured and led discussions on the power of nonviolent resistance as well as offered a series of screenings of a film ICNC helped develop on the pro-democracy movement in Chile against the former U.S.-backed dictator Augusto Pinochet. The only reference to Venezuela during those workshops was how massive nonviolent action could be used to resist a possible coup against Chavez, not foment one. In fact, Hartsough and I met with some Venezuelan officials regarding proposals that the government train the population in various methods of nonviolent civil defense to resist any possible future attempts to overthrow Chavez.

    • I very much like Stephen’s analogy of nonviolence training and the appropriate technology/green development movement:

    Just as sustainable agricultural technologies and methods are more effective in meeting human needs and preserving the planet than the conventional development strategies promoted by Western governments, nonviolent action has been shown to be more effective in advancing democratic change than threats of foreign military intervention, backing coup plotters, imposing punitive sanctions, supporting armed rebel groups, and other methods traditionally instigated by the United States and its allies. And just as the application of appropriate technologies can also be a means of countering the damage caused by unsustainable neo-liberal economic models pushed by Western governments and international financial institutions, the use of massive nonviolent action can counter some of the damage resulting from the arms trade, military intervention, and other harmful manifestations of Western militarism.

    Apparently, there will be some kind of action campaign in support of Gene Sharp and others. I Not in the article but in the letter, Zunes writes,

    I’ve recently posted an article which critically examines these claims that popular indigenous pro-democracy struggles and Western nonviolent activists who support them are somehow collaborators with U.S. imperialism… Among the things I address is the irony that so many on the authoritarian left ˆ after years of romanticizing armed struggle as the only way to defeat dictatorships, disparaging the potential of nonviolent action to overthrow repressive governments, and dismissing the notion of a nonviolent revolution — are now expressing their alarm at how successful popular nonviolent insurrections can be, even to the point of naively thinking that they are so easy to pull off that it could somehow be organized from foreign capitals. (One would think that Marxists would recognize that revolutions grow out of objective social conditions…)

    Anyway, I will shortly be sending all of you an open letter in support of Gene Sharp and other folks who do this kind of work I hope you will consider signing on to.

    When I get the link, I’ll post it here.

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    By Posted on Posted in Arts & Entertainment, General Commentary, Publishing, Shel's Personal Life

    Maybe there’s hope for our society. I stopped into Simply Books in the C concourse of Atlanta’s massive Hartsfield-Jackson International Airport, not expecting much. After all, most airport bookstores, and even a lot of chain-owned downtown and mall stores lately, cram their shelves with trashy mass-market novels by the likes of Danielle Steel.

    I don’t mind a good yarn; I’ve thoroughly enjoyed all the Harry Potter books, Kite Runner, and even the occasional Stephen King–but when I dragged myself through one of Steel’s, I found it one of the most uninteresting and poorly written novels I’d ever encountered.

    This bookstore, despite its very limited shelf space, was great. I saw literally dozens of books I’d have been happy to read–including some you may eventually read about in my monthly review column. In my brief foray, I saw these among others:

  • Giving, by Bill Clinton
  • Gary Hirshberg, founding CEO of Stonyfield Yogurt, writing about socially/environmentally conscious companies
  • The Zookeeper’s Wife, a novelized account of a true family that risked their own lives to hide dozens of Jews in the zoo during the Nazi era
  • About five of Jeffrey Gitomer’s entertaining and acerbic sales books
  • A Thousand Splendid Suns, sequel to Kite Runner
  • Meatball Sundae–the latest unconventional marketing rant from mega-guru Seth Godin

    • It is soooo refreshing to see an ariport store whose buyer values intelligent discourse! (And don’t worry, there were plenty of beach novels, too.

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    By Posted on Posted in General Commentary, Peace and War, Shel's Personal Life

    When Richard Nixon’s secret list of “enemies” (very broadly defined) became public knowledge, I was much too young and unimportant to be included–and I confess I was a bit jealous of some of my older friends who made the list. And a few years later when I lived with a paid staffer for a leftist peace magazine, we were pretty sure our phone was tapped.

    But I discovered today that I have made it onto at least one more recent enemies list, put out by a Jewish right-wing hate site. 7000 of us, in fact, described by these modern-day McCarthyists as self-hating Jews. The language they use is racist, homophobic, and “my way or the highway.” The list includes celebrities like Woody Allen, most of the famous progressive rabbis I’m aware of, and even the very pro-Israel pundit Christopher Hitchens. My wife, who’s written an award-winning book whose protagonist is a Jewish teen who flees the ghetto of World War II to go live in a forest camp with partisans, makes the list by being married to me.

    I’m rather amazed. I get a whole paragraph about me, while my friend Stephen Zunes, who has published probably hundreds of articles opposing Israel, gets only his name. Stephen and I collaborated back in 1981 on a white paper outlining strategies for the US peace movement. It was never published, but I’m very glad to have gotten a chance to work with him.

    My crime? Saying publicly that I don’t necessarily think the “security fence” Israel is building is such a good idea. Just for the record, this is accurate. I’ve also said that I don’t think much of the similar fence the US is trying to erect to close off Mexico.

    If they’d dug a bit deeper, they might have found out that I spent much of my 20s writing and organizing around Middle East peace issues and have published articles about the Israeli peace movement, and that one of my websites contains several pro-peace articles.

    Fortunately, these people don’t run the wonderfully pluralistic societies of either Israel or the U.S. I shudder to think of what they’d do if they were in power.

    I thought about linking to their site, but I decided that I would not be benefiting the causes I support by giving them an undeserved link from a well-ranked site. Nor do I want Google’s computers to think that I endorse them in any way.

    Speaking of endorsements and link love–I was amused to see that my wife’s mention was linked to the Amazon page for one of my books (I presume it’s an affiliate link)–so these people are not above making a few shekels off the people they despise, although the book they chose to link to is actually out of print.

    I guess I’ll have to start blogging more on Middle East peace issues, in order to properly earn my place on the list (wink)

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    By Posted on Posted in General Commentary, Shel's Personal Life

    A friend recently sent this link to a very controversial article on IQ and race by William Saletan that appeared in Slate.

    I’m for reconciliation. Later this week, I’ll make that case. But if you choose to fight the evidence, here’s what you’re up against. Among white Americans, the average IQ, as of a decade or so ago, was 103. Among Asian-Americans, it was 106. Among Jewish Americans, it was 113. Among Latino Americans, it was 89. Among African-Americans, it was 85. Around the world, studies find the same general pattern: whites 100, East Asians 106, sub-Sarahan Africans 70. One IQ table shows 113 in Hong Kong, 110 in Japan, and 100 in Britain. White populations in Australia, Canada, Europe, New Zealand, South Africa, and the United States score closer to one another than to the worldwide black average. It’s been that way for at least a century.

    I wouldn’t be so quick to reach Saletan’s conclusion. The ultra-high score among Jews, for instance, points toward the influence of culture vs. nature (and as a Jew, I can say this on the basis of some experience). The vast majority of Jewish homes are filled with books, and the people who live in them have a 3000-year-old culture of reading, learning, and testing their theories by argument, even with God. Jewish parents are more likely to take their kids to museums and cultural events regularly, to expose them to highbrow music and art (though I think Asians do so even more).

    The classical music youth scene in my area, which is overwhelmingly white and Christian, runs about 40 percent Asian or Jewish. By percentage of population, it should probably be somewhere around 3 to 5 percent, combined.

    I don’t think you can generalize to innate intelligence. But it would be worth looking at why such a lower percentage of parents in the normative group, and even lower percentages among non-Asian people of color, expose their children to the kinds of experiences that expand brains. I strongly suspect the reasons would be cultural. I’d love to see some studies that address that aspect.

    Not to mention that the IQ test itself is widely known to have strong cultural biases toward the majority culture. And that it measures expected capability over age. I was never told what my IQ score was as a child, but I was told that it was quite high. However, I may just have been ahead of my peer group in that regard, and if I were tested today it’s quite possible that my IQ would be more typical. Because I was extremely book-smart for my age all through childhood, but others have had a chance to catch up. If I was reading at 12th grade level in 4th grade, it doesn’t mean that by the time I finished college I was still reading at three times my grade level. In fact, I don’t do well with writing written above the level of a liberal-arts grad student.

    And then there’s the matter of different types of intelligences. I can argue intellectual concepts at a reasonably high level–but don’t *ever* ask me to take apart a car engine–or connect a thin wooden bat with a fast-moving round object! I’d have flunked those intelligences completely as a child and would flunk them again as a 50-year-old.

    Intelligences can evolve over time. As an example, over the last 12 years or so, I’m slowly, slowly learning to declutter my physical space. It comes very hard for me, but I am making progress.

    I surely hope we don’t retreat to the days of making social policy based on these sorts of data!

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    By Posted on Posted in General Commentary, Shel's Personal Life

    A friend of my daughter’s was planning to visit her at college over Thanksgiving weekend, and we took advantage of this to courier a large book. While we were at it, and since my daughter was planning to cook a big holiday meal, my wife prepared a bottle of dried organic basil, rosemary, and oregano from our garden.

    And then it hit me: the student is from Venezuela. TSA or Homeland Security might think it was drugs, and my daughter’s friend could be arrested or even deported. Ummm, let’s not send the herbs. And then, in a fit of paranoia, I decided that even though we’re 50 and Caucasian, maybe it wasn’t such a great idea to bring the other bottle of herbs to my brother-in-law in Minnesota. After all, we also have to go through airport security!

    I notice a few changes in my behavior. If I’m reading a magazine like Mother Jones (progressive politics), I’ll actually fold it open so the cover is not visible before arriving at the airport. And I very consciously don’t wear political t-shirts on airplanes. This is not paranoia; I’ve heard of a lot of cases of people stopped for wearing a shirt that had a harmless phrase in Arabic, or a peace message. If I’m going to be on the no-fly list, I want it to be for my writing and speaking, and not for my taste in fashion.

    And TSA is consistently bizzare and inconsistent anyway. Once, my son was stopped because he had a set of tiny screwdrivers (about two or three inches long each) to adjust his oboe–like the sort of screwdrivers opticians use to tighten a pair of glasses. TSA said we couldn’t bring the set, but we could bring one of them. I asked if we could each take one, since there were four of us, and four screwdrivers. No, we had to throw the other three away. But somehow, I once discovered a week into my vacation that there was an actual knife–6-inch blade!–in my carry-on bag (a remnant from a potluck where I’d brought a loaf of fresh bread), and that went through security, no problem.

    Oh yes, TSA also once made me eat my leftover broccoli and rice noodles that I was planning to have for lunch hours later–at 5:30 a.m.–because I happened to put it in a cottage cheese container! I managed to choke down a few mouthfuls, but it really wasn’t my idea of breakfast–and then I had to buy lunch later. Grrrr!

    So, you can rest safe and secure in the knowledge that no terrorists in either Minnesota or Ohio will be smoking our rosemary. Doesn’t that make you feel much better?

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