Category: People Helping People

By Posted on Posted in Peace and War, People Helping People

Bassam Aramin lost his daughter in January. Bassam is Palestinian; his daughter was killed by the Israeli army.

Most people would seek revenge–especially someone with Bassam’s background. He spent seven years in an Israeli jail, for terrorism.

But Bassam, and the small group of people he works with on Israeli-Palestinian relations, understands that more violence doesn’t bring his daughter back.

Bassam is a co-founder of Combatants for Peace, a remarkable group that brings people together on both sides–not just bystanders or even activists, but people who formerly participated directly in continuing the violence.

Bassam has a beautiful essay in the Jewish Daily Forward: “A Plea for Peace From a Bereaved Palestinian Father.” I urge you to read it.

Here’s a little piece:

I will not rest until the soldier responsible for my daughter’s death is put on trial, and made to face what he has done. I will see to it that the world does not forget my daughter, my lovely Abir.

But I will not seek vengeance. No, I will continue the work I have undertaken with my Israeli brothers. I will fight with all I have within me to see that Abir’s name, Abir’s blood, becomes the bridge that finally closes the gap between us, the bridge that allows Israelis and Palestinians to finally, inshallah, live in peace.

I heard some members of Bassam’s group, a former Israeli soldier and a former Arab terrorist (not Bassam) just days after Abir Aramin was killed, and I was deeply moved by their story of seeking peace even as their own hands had built the violence. Here’s the report on that event.

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By Posted on Posted in Business Ethics, Ethics: General, Media Ethics, People Helping People

Hey, big CEOs with ethics problems–learn a lesson from Oprah Winfrey. Yes, Oprah, the talkshow queen of daytime television.

She started a leadership school for girls, in South Africa. When she discovered that 15 girls accused a female staffer of sexual assault, she first immediately removed the suspect from contact with the children (and then, noting a climate of fear and intimidation still existed, removed all the dorm matrons and replaced the with faculty), quietly initiated an investigation (in conjunction with law enforcement officials), brought in American experts to help, made several visits to the school, provided counseling and support, etc.

As soon as an arrest had been made, she called a press conference, outlined the steps she had taken, conveyed deep, sincere apologies, and outlined preventative measures for the future.

Here’s a piece of her statement:

This has been one of the most
devastating if not the most devastating experience
of my life. But like all such experiences,
there’s always much to be gained and I think
there’s a lot to be learned. And as Mr. Samuel
said, we are moving forward to create a safe, an
open, and a receptive environment for the girls
and I’m also very grateful to their parents and to
their guardians and their caretakers for their
continued trust and their support in me and also
in the school.
What I know is, is that no one, not the
accused, nor any persons can destroy the dream
that I have held and the dream that each girl
11
continues to hold for herself at this school. And
I am prepared to do whatever is necessary to make
sure that the Oprah Winfrey Leadership Academy for
Girls becomes the safe, the nurturing, and
enriched setting that I had envisioned. A place
capable of fostering the full measure of these
girls’ productivity, of their creativity, and of
their humanity. It will become a model for the
world. With each girl who graduates, we will show
that the resilience of the human spirit is
actually stronger than poverty, it’s stronger than
hatred, it’s stronger than violence, it’s stronger
than trauma and loss, and it’s also stronger than
any abuse. No matter what adversity these girls
have endured in their short lives, and let me
assure you, they have endured a lot, their lights
will not be diminished by this experience.

Joan Stewart of PublicityHound.com has a good piece on this.

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By Posted on Posted in Marketing Trends/News, media-general, People Helping People

The New York Times reports something exciting: two different citizen-journalist initiatves aimed at broadening coverage of the ‘008 election while maintaining journalistic standards–and training the student reporters in them.

One of them, OffTheBus.net, is backed by Ariana Huffington and her Huffington Post. The other, Scoop08.com, has a number of well-known advisors from NY Times columnist Frank Rich to Senator Joe Lieberman.

I wish them both well. The more perspectives shared and the more people with journalism skills, the better I like it.

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By Posted on Posted in Business Ethics, Customer Service as Marketing, Marketing Techniques and Philosophies, People Helping People

As found in John Kremer’s newsletter from earlier this summer.

This is in very close alignment with the principles I discuss at length in Principled Profit: Marketing That Puts People First. All of it rings true, and I particularly like the truth and humor in #6 and #10.

Excerpted from Andy Sernovitz’s Word of
Mouth Marketing. As CEO of the Word of Mouth Marketing Association,
Sernovitz excerpted the association’s manifesto. Here it is:

1. Happy customers are your best advertising. Make people happy.

2. Marketing is easy. Earn the respect and recommendation of your
customers. They will do your marketing for you, for free.

3. Ethics and good service come first.

4. You are the user experience (not what your ads say you are).

5. Negative word of mouth is an opportunity. Listen and learn.

6. People are already talking. Your only option is to join the conversation.

7. Be interesting, or be invisible.

8. If it’s not worth talking about, it’s not worth doing.

9. Make the story of your company a good one.

10. It is more fun to work at a company that people want to talk about.

11. Use the power of word of mouth to make business treat people better.

12. Honest marketing makes more money.

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By Posted on Posted in Energy & Sustainability, Ethics: General, People Helping People

Playwright and former Czech President Vaclav Havel has a fabulous op-ed in the New York Times on addressing climate change as a moral and ethical imperative.

He calls for each of us to take personal responsibility, makes the analogy that human damage to the environment is an unpaid loan, and finishes with dire predictions if we don’t move forward on this issue NOW.

As someone who writes regularly on both ethics and the environment, all I can say is read it. And then read it again. And then think about what actions YOU can take.

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By Posted on Posted in Abundance and Prosperity, General Commentary, People Helping People, Shel's Personal Life

This is a post I’ve been wanting to write for over a month, but it deals with some big concepts and I wanted to let it roll around the back of my brain until it was ready to come out. And Erev Rosh Hashana, the night beginning the Jewish New year, is the perfect time to do it.

As a teenager and young adult, I was very skeptical about God in general, and about prayer in particular. Over time, and especially the last few years, I’ve made more space for God in my life. Not the beaded and fierce old man of my childhood, but a spiritual force, a higher power. And in the last year or so, I’ve begun actively communicating with that higher power, asking for advice–usually about little things.

On July 30, I was bicycling the hilly state highway I live on, coming back from the post office in South Hadley, Massachusetts. I was just coming out of one of the downhills, going at a good clip, when I got caught in a pothole I hadn’t even seen. I remember hitting the pothole, and the next thing I can remember is lying on the ground, unable to get up, bleeding from 19 different places, and in acute pain.

Somehow, I managed to flag down the next car. The driver, and another car coming the other way (Peter Edge of South Hadley, and thank you so much), helped me to sit on the guardrail and called my wife to come get me. My wife took me to see our regular doctor, who prescribed some Percoset and a sling and told me to get seen by an orthopedist.

But I couldn’t get an appointment until the next day, and even though it was strong enough that the pharmacy had to follow narcotics procedures, the Percoset did absolutely nothing for my pain.

I spent the whole rest of the day in severe pain, barely able to move. Shortly before I went to bed, I decided to ask for help. I sent this email to several hundred people:

Dina is typing for me because I can’t. I had a bicycle accident, broke my arm, and am in severe agony. Couldn’t see the orthopedist until tomorrow afternoon. Please send healing energy to me.

TIA
Shel

My wife checked the e-mail just before she came upstairs for the night, and reported that there were over a dozen responses. Just knowing that they were there lightened my load, and I was able to get some sleep.

In all, I got and responded to 30 messages–which means, probably, somewhere between 50 and 300 people actually held me in their prayers for a moment or more. An abundance of positive energy.

And I have to tell you, it worked a heck of a lot better than Percoset!

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By Posted on Posted in People Helping People, Politics, Shel's Personal Life, Social and Economic Justice

Charles Hayes is one of my favorite commentators. Coming from a very conservative background, he nonetheless has a very progressive slant. He first came to my attention as a client several years ago, seeking publicity help for his brilliant book on self-education and liberalism, Beyond the American Dream.

I’ve just read two of his essays posted here: “Liberal vs. Conservative: Peace at Last.” and “Did the Cold War Condition Us to Fear Democracy?”

Like everything I’ve read by Charles, these are very thoughtful pieces. Not an easy read, but certainly within all of our grasp, and worth the effort.

Charles sees five pillars holding up society, but the liberals lean on two and conservatives on the other three, causing a great deal of friction. In typical Charles fashion–a brilliant and very well-read self-educated man–he quotes many sources, including George Lakoff (whose analysis I think is vital for an understanding of the liberal vs. the conservative mind.

And Charles’ perspective on this is especially fascinating because he was raised a southern conservative, is a veteran (Marines), and came to liberalism much later in life. Personally, I think liberals have at least as much need for community as conservatives, but they seek a *different kind* of community. And both liberals and conservatives can support caring communities; evangelical churches and fundamentalist Muslims have often been actively involved in homeless shelters, feed-the-hungry, and other social service ventures.

I’ve been having a correspondence this week with a very conservative Muslim friend who’s active on a publishing discussion list that I frequent–a retired state trooper who now runs a press that publishes American Muslim fiction, especially by women. She and I value many of the same things, but the expression of those values takes very different forms. Yet we have a great deal of respect for each other. Today, she proposed an Israel-Palestine peace idea that would make any liberal proud. And yet she repeatedly razzes on a listmate who is a 9/11 conspiracy theorist, accuses him of hating America, and tells us that we have a great deal to fear from radical Muslim extremists, even though she sees them as violating key precepts of Islam.

One of the things I’ve learned to do well is to seek common ground with people who are different from me. They can hear me a lot better that way, and perhaps some part of my message of peace and social change gets through. My dialogue with this woman is an example of that, the sort of dialogue that Charles says is entirely too absent from the discourse.

And I think he’s right. We spend so much time shouting at each other and so little time listening., Yet we make big progress when we do engage, and listen, and talk.

My greatest successes as an organizer/activist always come when I’m able to help people find unity. It gave me huge satisfaction back when I did Save the Mountain (2000) to drive around the neighborhood and see our lawn signs sharing lawns with signs for Gore, Nader, *and* Bush. We had found the common ground–and we involved thousands of people and won a nearly complete victory. And I find, over and over again, for 30 years, that when we listen respectfully to each other, we not only find common ground, but we grow in our thinking a our analysis is challenged.

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By Posted on Posted in Abundance and Prosperity, Frugality/Frugal Fun, Peace and War, People Helping People, Shel's Personal Life

I’ve had the good fortune to meet many people over the years who’ve truly made a difference in the world. I met another one today, in a nursing home in Bellingham, Washington.

Bob Luitweiler is 87 and ill with cancer–but he still talks about the alternative school he’d like to start. He demands a lot from his visitors: hearty, probing conversation that goes deep about personal lives and about the state of the world, punctuated by references to various books and magazines that surround his sickbed. He sprinkles his conversation with several snippets of other languages, and we have a long talk about whether to be optimistic that people will come out of their self-centered cocoons in time to avert the coming environmental crisis (I’m more optimistic than he is)–and about life in the post-Word War II, pre-NATO Denmark of alternative folk schools, peace, community, and an excellent safety net.

Bob is the founder of Servas, an international traveler/host network that fosters peace through international communication. As a member of this organization since 1983, I have enjoyed fabulous times both as a traveler and a host–and when our host offered to bring us over, I was delighted. It has made traveling not only much more affordable, but also much more of an experience of abundance (I strongly recommend this organization–here’s an article I wrote about the basic concept, and another describing ten of my favorite homestay moments–scroll down past the response to 9/11 article). Servas was started as a peace organization after Bob (who has been to 53 countries and speaks something like seven languages) experienced that remarkable culture of Denmark in the days following World War II, and now offers no-cost homestays in over 140 countries. We’ve enjoyed this very special way of travel in four different continents so far, including stays in Paris, London, Prague, Athens, Jerusalem, Mexico City, Los Angeles, Chicago, and numerous small towns, backwoods cabins, and more.

Knowing that he was ill, I expected we’d visit for 20 or 30 minutes–but Bob didn’t want to let us go. He seemed thrilled to have a deep conversation, and when we finally excused ourselves after an hour and a half, he was deeply disappointed. He said he wanted to know us better and asked if we could come back another time before we leave the area. (Postscript: he called the following morning to tell us that our visit had been “the greatest gift of the last six months.”)

Clearly, this man who has accomplished so much has a lot more he’d like to do before his time is up.

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By Posted on Posted in Abundance and Prosperity, Business Ethics, Ethics: General, General Commentary, People Helping People, Shel's Personal Life

A

Very refreshing article in the New York Times about foundations not only not burying their mistakes, but actually looking at how they happened, what went wrong, and what to do better the next time around.

Just a few years ago, it would have been astonishing for a foundation, particularly one as traditional as Carnegie, to publicize a failure. Today, though, many of the nation’s largest foundations regard disclosing and analyzing their failures as bordering on a moral obligation.

“There’s an increasing recognition among foundation leaders that not to be public about failures is essentially indefensible,” said Phil Buchanan, the executive director of the Center for Effective Philanthropy, which advises foundations. “If something didn’t work, it is incumbent upon you to make sure others don’t make the same mistake.

I see this as a welcome trend, and one that businesses can learn from. Failure is not something to be ashamed of. I had a number of failures in business before I started the one I’m in now, back in 1981–and even then, it had to change with the times. It has reinvented itself several times, and I feel another reinvention percolating (don’t know how it will shape up yet).

Entrepreneurs almost always have failures to “brag” about. otherwise, we wouldn’t be entrepreneurs, because in order of succeed, you have to take risks.

When asked about has many failed attempts to develop a light bulb, Thomas Edison famously said, “I have not failed 10,000 times. I have
successfully found 10,000 ways that will not work.” (Quoted in The
World Bank. 1994. World Development Report 1994: Infrastructure for
Development. New York, N.Y.: Oxford University Press and cited here.)

I’ll tell you about a few of my failures over the years, within my current, successful business:

  • Around 20 years ago, I tried to start a state trade association for resume writers, without having any idea of how much work would be involved or how much direct mail I’d have to do to get a viable membership. I actually got a phenomenal response to my first mailing (somewhere around 8 percent, I think), but that left me with something like seven members.
  • I’ve been unable to find a publisher for a research-intensive book I’d like to do that requires a big publisher who can pay a big advance. Even though I’ve done one book with Simon & Schuster and two others with respected smaller commercial publishers, and even though I speak and write and am very visible on the Internet, agents think I don’t have enough of a platform to take on this project. Since coming up with this idea, though, I’ve done two more self-published books, to critical acclaim.
  • A few years back, I stepped into a catfight on one of the discussion lists I participate in–and watched the client referrals from that list shrivel up to a tiny fraction of what they’d been.
  • I set a goal some time back of doing a certain number of speeches at a certain rate of compensation, by a certain date. Years later, I still haven’t reached that goal.

    • I won’t bore you with the whole long list. But I do think it’s important to take stock, to reflect on the mistakes/failures as well as the brilliant successes. I’ve learned, I’ve channeled my energy into becoming not only more successful financially, but a better person. And it’s showing results.

    I urge you to admit and discuss your setbacks as well as your successes.

    Maybe I should add admitting setbacks to the Business Ethics Pledge.

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    By Posted on Posted in Abundance and Prosperity, Energy & Sustainability, People Helping People, Social and Economic Justice

    Audio interview on a year of eating only local foods, many of them from her garden.

    https://www.organicconsumers.org/articles/article_6208.cfm

    I confess–while I try to eat local and organic as much as possible, I’m not to the point where I can completely give up cocoa, olive oil, and tropical fruit, among other pleasures. But nothing beats a perfect-tasting tomato or raspberry from our own planting and harvesting.

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