Category: Publishing

By Posted on Posted in Abundance and Prosperity, Customer Service as Marketing, Publishing, Shel's Personal Life, Uncategorized Tagged with ,

Back in March, I got the kind of call that every writer dreams about. An editor at a major publisher telling me she loved the proposal, and could we talk? The last time I got a call like that from a major publisher was back in 1991.

Of course we could talk! We talked and talked and talked. The first contract they sent me arrived in June, and was unacceptable. I flagged over a dozen areas that I wanted changed. And we kept talking, although there were periods of several weeks when they seemed to disappear and didn’t return my calls. But then, just when I would start to think they’d changed their minds, they’d be back in my inbox and on my voicemail, ready to move forward. And usually, right about when they showed up again was when my co-author’s literary agent would go incommunicado for another few weeks.

In mid-September, another draft of the contract arrived. It didn’t give me anywhere near everything that I’d asked for, but it was a huge improvement. I was almost ready to sign, but two “deal-breaker” clauses had to be changed. One of them was the original due date of October 1, 2008, to submit the manuscript, and the other had to do with my existing intellectual property. And the co-author also had one clause to change.

Just this week, the third draft arrived. And this time, it’s something that we can all sign. Yippee!

It’s been a long process, but I’m not sorry.

As you can imagine, the temptation was strong to go flying off the handle, accuse people, or otherwise engage in behavior that might have felt good at the moment but would have done nothing except to dig myself into a deep hole. I resisted the temptation. I stayed positive and confident, even while pressing my demands in a friendly but firm way.

No matter how many times I called and got voicemail, I never left a negative message. No matter how many weeks went by with no communication, I always approached each new call without recrimination. I listened politely to the editor complain about the agent, and on other calls, the agent complain about the editor. But when I needed to complain I vented to someone who had no involvement in the deal.

And now, finally, we have a deal that all four parties–I, my co-author, his agent, and the editor at the publishing house–are all happy with.

This has been a long, drawn-out exercise in the principles I discuss in my award-winning sixth book, Principled Profit: Marketing That Puts People First: of being truly people-centered, of getting what you want by being nice, and of thinking long-term.

In fact, those principles got me the contract in the first place. There’s a well-known author who originally came to me as a customer; he ordered my award-winning sixth book, Principled Profit through my website. We began a relationship, I sent him an essay (unpaid) for one of his books, he did an appearance on my radio show…and he asked me, out of the blue, after over a year of corresponding, if I’d like the contact information for his editor at this publishing house.

In other words, this stuff works.

And I started work on the new book yesterday. I think it’s gong to be the best and most important book I’ve done, and I’m fully expecting that it’ll be a best-seller.

It’s an exciting journey. I’ll be sure to keep you posted.

Facebooktwitterpinterestlinkedinmail

By Posted on Posted in Ethics: General, Publishing

Joan Druett, my New Zealand pirate historian friend, blogged about Random House UK’s contract clause regulating the morality of its children’s authors (It’s the second post on august 21. There’s also a very interesting post on August 23 about politicians and the books they [in many cases] purport to write. Obama, apparently, actually writes his own–unlike JFK and many others.)

Anyway, Joan found this on Galleycat, which in turn found it on a Guardian blog by Sian Pettenden:

“If you act or behave in a way which damages your reputation as a person suitable to work with or be associated with children, and consequently the market for or value of the work is seriously diminished … we may (at our option) take any of the following actions: Delay publication / Renegotiate advance / Terminate the agreement.”

Well, this raises a host of questions–and no, I don’t have the answers (maybe you do–oplease make a comment, below).

First of all, who decides? Does a pacifist say that a decorated war hero is immoral due to violence? Does a fundamentalist reject out-of-hand a book by a gay or lesbian author such as my much-published children’s author friend Lesléa Newman whose long-ago book Heather Has Two Mommies has become a classic?

Second, what do we do about the inescapable record of brilliant children’s writing from the pens of those who–in the eyes of some others–would not be considered moral? Would the world have lost such classics as Huckleberry Finn (Mark Twain, the gambler, smoker, and hanger-on with a very rough crowd), Alice in wonderland (Lewis Carroll is widely rumored to have been at least a closet pederast), and Harry Potter (JK Rowling was a single mom on public assistance)?

Third, what is the appropriate role of a publisher dealing with a morally corrupt author–whether writing for adults or children? What do you do with an outright fraud like James Frey (published by Random House, interestingly enough)? Or someone who does a tell-all in a salacious murder case? (I think you can guess which former football star I’m referring to.) Should those books be published? And if so, who should profit form them?

And fourth, how do we protect children from those who should not be near them?

If you have ideas, please comment here. These are important questions for the future of publishing, and for ethics in general.

Facebooktwitterpinterestlinkedinmail

By Posted on Posted in Abundance and Prosperity, Publishing

Interview with Peter Bowerman, author of The Well-Fed Self-Publisher:
How to Turn One Book into a Full-Time Living (Fanove Publishing; 2007)

What’s the most important lesson in your book?
I’d have to say – and this is based on my own reflections as well as a LOT of feedback from readers – the biggest lesson of the book is the inherent viability of profitable self-publishing.

And the “profitable” part is key. Self-publishing itself, as a process, is obviously feasible. People do it all the time. And in most cases, they do it like clumsy, sloppy clueless amateurs. And as a result, they go nowhere, reach virtually no one, and make no money.

In my case, I started as an unknown author with one book, NO publisher (except the one looking at me from my bathroom mirror), NO publicist, NO big marketing budget and NO publishing experience whatsoever. I was in the black in 90 days, and subsequently turned that book into a full-time living for five-plus years (more like seven-plus now with two more books under my belt).

For those who say, “I just don’t have what it takes to be a successful book promoter,” I firmly assert that commercial success as a self-publishing author is far more about a process than an aptitude – far more about a lot of things you have to do than some way you have to be. I’ve done it and countless others have done it as well. It all starts with a plan, and that’s the whole point of TWFSP – a detailed blueprint authors can follow to write their own self-publishing success story.

What motivated you to write it?

Check out virtually any writer’s publication or web site, and chances are, you’ll come across one or more articles about the challenges of getting published – along with tips, strategies, tricks, etc. So many want it, but so few manage to get it.

Even those authors who are admitted to The Publishing Kingdom quickly discover that the emperor truly has no clothes: anemic royalties, 18-24 months to publication, loss of creative control, surrendered book rights and the unpleasant realization that even after giving up all that, authors are still expected to shoulder the lion’s share of the book promotion burden themselves! All to earn – in most cases – far less than a buck a book.

I felt that for most authors, self-publishing was truly viable, and given how much time and energy they’d have to invest even in a conventional publishing scenario if they wanted success – and all for a lousy return – didn’t it make more sense to do it yourself and keep control of the process, the timetable, the rights, and most of the money?

I felt my story was a good one, and one worth telling. Oh, and yes, I thought I could make money! Because my formula had worked twice, it could work again (and has). Yes, that success benefits me, but it also reaffirms the fundamental validity of the book’s premises.

How do you feel your books make a difference in people’s lives?

I have a 350-page file on my computer of letters I’ve received from people thanking me for writing my books, and sharing the difference they’ve made in their lives (especially my first one, The Well-Fed Writer, about lucrative “commercial freelancing”; www.wellfedwriter.com).

To be able to share my story, which then helps countless others take their inherent writing skills and turn them into a business that supports them and their families, while giving them a quality of life most would kill for, is monumentally gratifying.

Ditto with the ability to share how to take a book you believe in, and by your own wits, perseverance, and the sweat of your brow (and yes, a few bucks), make it the best it can be, bring it to market, and against all odds, turn it into a significant income stream.

I’m happy to say these things have happened countless times as a result of my books. Writing is often considered a career path of dubious financial prospects. I’ve earned a handsome living making a lie of that conventional wisdom.

What site should people visit if they want to know more?
The Well-Fed Self-Publisher: www.wellfedsp.com
The Well-Fed Writer: www.wellfedwriter.com

Facebooktwitterpinterestlinkedinmail

By Posted on Posted in Abundance and Prosperity, People Helping People, Publishing, Shel's Personal Life

In a few minutes, I’m heading into downtown L.A. for my 12th Book Expo America.

I’m remembering the first time I did the show in L.A. It was only my second BEA, and I struck up a conversation in a booth that led ultimately to the contract for my fifth book, Grassroots Marketing: Getting Noticed in a Noisy World. Other years, I exhibited Principled Profit: Marketing That Puts People First at a co-lp booth, nd that led to rights sales for Indian and Mexican editions, both of which have been published. I’ve made connections with editors, agents, vendors, and clients, and I find the show can energize me for weeks (even while overwhelming me with the followup) on top of my usual workload.

This week, already, just from the pre-show conferences, I have a possible subrights deal for the newer, more specialized Grassroots Marketing for Authors and Publishers. Not to mention a few new client leads, some good PR contacts, and some great tips that will make me a more effective author and publisher. In other words, the show dovetails nicely with my attitude that the world is a place of abundance, and good things are there for you if you want to tap into them. Every single BEA has brought good things to me, from friendships and hugs to powerful deals.

And then there’s the social part. Every year, I see friends and have a lot of fun. Last night, at the Ben Franklin Award dinners, I was able to introduce several sets of people who should know each other. Some of those connections will lead to business for the people I introduced. I get a lot of satisfaction if I bring that kind of relationship into being.

It was also a privilege to be at the Franklins for the photo-tribute to the amazing Jan Nathan, the group’s long-time executive director who passed away last summer. Jan was among the warmest and most helpful people in the very warm and helpful world of independnet publishing, andshe had a great sense of huor and a smile that could light up a room.

You can read numerous articles I’ve written about most of these BEAs; the majority of articles on that page come out of these events.

Facebooktwitterpinterestlinkedinmail

By Posted on Posted in Media Ethics, Publishing

Those who travel frequently know that different guidebook brands cater to different tastes. If you want American-style hotels and restaurants and don’t mind paying well for them, pick up Fodor. If you don’t mind sweeping off the bugs before you roll out your sleeping bag on a hard youth hostel bench, grab Let’s Go. If you’re on a low but not rock-bottom budget and you want some degree of comfort but nothing fancy, that’s Frommer.

And then there are three major guidebook series for adventure travelers, focusing the experience on offbeat experiences most tourists will never see: Moon, Rough Guides, and Lonely Planet.

Now comes a report of a major scandal at Lonely Planet: Australia’s Daily Telegraph newspaper reports that one of its most published writers, Thomas Kohnstamm, not only violated the company’s firm (and understandable) policy of not accepting comps (freebies from hospitality and tourism organizations seeking good coverage)–but worse, he did his Colombia guidebook from the comfort of San Francisco:

“They didn’t pay me enough to go Colombia,” he said.

“I wrote the book in San Francisco. I got the information from a chick I was dating – an intern in the Colombian Consulate.

This same writer is quoted in a New York Times article on the lives of guidebook writers that one of his highlights last year was going “out partying in Bogotá and met a lot of cool people. It can be kind of addictive.”

Which Thomas Kohnstamm should we believe?

UPDATE
The International Herald Tribune issued a strong denial by Lonely Planet, which turns out to be majority-owned by the BBC.

And it turns out Kohnstamm was not assigned to the part of the Colombia guidebook that requires in-person visits. Lonely Plant Publisher Piers Picard…

called that claim “disingenuous” because he was hired to write about the country’s history, not to travel there to review accommodation and restaurants. That work was done by two other authors.

As a journalist, I can tell you that it is thoroughly possible to do a very good story of that sort without setting foot in a place. Phone or e-mail interviews and some research with validated sources can be plenty.

So why did Kohnstamm claim in the NY Times article that he was partying in Colombia’s capital? What are his real reasons for dragging his own name through the mud in order to apparently discredit Lonely Planet?

Facebooktwitterpinterestlinkedinmail

By Posted on Posted in Business Ethics, Publishing

In the last couple of days, quite a number of “players” in the world of publishing have taken a stand against Amazon’s completely unreasonable demand that digital publishers use their digital printer.

Among those lining up: PMA (formerly known as Publishers Marketing Association, in the process of rebranding as Independent Book Publishers Association–the statement doesn’t seem to be on their website as yet), SPAN (Small Publishers of North America)–in a wonderful more-with-honey-than-with-vinegar letter by Scott Flora, and the Authors Guild, in a very strongly worded statement. I expect my own union, the National Writers Union, to join the fray,but haven’t seen a statement yet.

PMA’s Terry Nathan said,

On behalf of all the small and independent publishers whose businesses are in jeopardy, we urge Amazon to reconsider its position. Over the years, Jeff Bezos and his company have given small and independent publishers a level playing field to compete with the largest of companies. Suddenly, this magnificent playing field has been converted into a ‘members only’ club, to the detriment of those very publishers who have contributed to Amazon’s success. We will continue to monitor developments in the weeks ahead.

The company with the most to lose in this brouhaha, Lightning Source, a/k/a LSI, also had a statement. Here’s a piece of it:

Lightning Source has been following the recent press coverage and discussions about Amazon.com
and BookSurge. We are aware of the concern this is causing the publishing community. The issue centers around Amazon.com tying the availability of your books and terms of sale at Amazon.com to the production of books at the Amazon.com subsidiary BookSurge, specifically requiring you to use BookSurge in order to sell on Amazon.

Like you, we are very concerned about any conduct that would serve to limit a publishers choice in supply chain partners and to negatively impact the cost of your products to consumers. We believe that choice and selection of best of class services are critical to the long term success of publishers and a vibrant book market.

Lightning Source continues to provide the highest quality digital on demand print and distribution services for every one of our customers. All your titles continue to be available to all of our channel partners, including Amazon.com, with immediate availability for shipment within 24 hours.

Oh, and here’s the letter I personally wrote to Amazon CEO Jeff Bezos:

Dear Mr. Bezos:

As a publisher, an affiliate, an author, a client of Infinity, and a customer, and as someone who devotes an entire chapter in my seventh book, Grassroots Marketing for Authors and Publishers to working with Amazon, I am deeply distressed by your decision to channel all digital-printed books through Booksurge. I believe this is both restraint of trade and an undue burden on your publisher vendors.

Please reconsider a move that will tarnish Amazon’s brand:
Severely impact your long-held brand promise of “Earth’s largest selection”
Create an unfriendly reputation among tens of thousands of authors who have chosen subsidy publishing
Diminish Amazon’s standing as the place of first resort for resources along the middle and end of the “long tail”
Encourage customers, affiliates, and vendors to defect

Unless I receive a response that you are changing your policy no later than April 15, I will be directing my assistant to remove all affiliate links to amazon.com from our nine websites, and replace them with links to BN.com and/or BookSense. As someone who writes about business ethics, I cannot in good conscience stand by idly while you do this.

I will also do my best to disseminate my appeal through the publishing community.

In sadness,
_________________________________________________
Shel Horowitz – 413-586-2388 shel@frugalfun.com
–>Join the Business Ethics Pledge – Ten Years to Change the World,
One Signature at a Time (please tell your friends)

Marketing consulting * copywriting * publishing assistance * speaking
_________________________________________________

Amazon’s response is being widely distributed under the names of several different staffers, and which in my mind is more than a little disingenuous (see the Author’s Guild statement, above, for more believable motivations). My copy was signed by Jennifer Bledsoe.

Let’s hope all these statements will help the “swing votes” among the subsidy houses (who are the first to lose their buy buttons if they don’t kowtow) enough spine to resist this.

Facebooktwitterpinterestlinkedinmail

By Posted on Posted in Abundance and Prosperity, Customer Service as Marketing, Marketing Techniques and Philosophies, People Helping People, Publishing, Web 2.0/Social Media

For years, I’ve been a proponent of viral marketing; as one among may examples, it’s the main tool I’ve used to gain support for the Business Ethics Pledge.

One of the best viral marketers I know is Ken McArthur, known for his joint-venture Internet marketing conferences. I met Ken several years ago at one of Fred Gleeck’s book marketing conferences, and then again a few years later at Mark Victor Hansen’s book marketing conference. We’ve stayed in touch. And since meeting him, Ive noticed that he crops up absolutely everywhere.

Yet even though he’s obviously been gong to book marketing conferences for years, he didn’t have a book. Now, he’s finally about to release IMPACT: How to Get Noticed, Motivate Millions and Make a Difference in a Noisy World (yes, its an affiliate link). I’ve been one of his many informal advisors, and even commented to him a few months ago that I also have a book title that ends with “in a Noisy World” (Grassroots Marketing: Getting Noticed in a Noisy World, published in 2000 by Chelsea Green

Frugal marketing genius that he is, Ken wouldn’t be content with an ordinary book launch–so he created one of the most powerful viral marketing ideas I’ve ever seen. I wish I’d thought of it.

You know the concept of internships: students donate labor in exchange for training. Ken has taken this to an extreme: he recruited over 100 people to be his unpaid Internet marketing corps, in exchange for learning all his tricks via a series of conference calls. What a perfect example of the Abundance Principle at work! The six-week program started tonight.

I decided that one of my contributions to the effort would be to chronicle it here. So thus, my key takeaways from call #1:

  • 100 people can have a huge impact in a number of ways, for example all contacting the same key influencer, or divvying up John Kremer’s 1001 Ways to Market Your Book (fewer than 10 ideas per participant)
  • Not only are affiliate commissions an effective motivator, but you can motivate your affiliates further by making the deal open-ended. When people sign up for Ken’s affiliate program, they will not only earn a couple of bucks on the book, but also on all sorts of backend products from now to eternity–products that will pay many times better than the book sale.
  • Ken is providing tasks and thus not only training others but outsourcing the ground work. He asked participants to generate lists of key contacts, blogs, forums, and potential joint venture partners.

    • This is an easy one for me, as I know a lot of people in the independent publishing sector. Except that I can’t really separate influencers from JV partners. But because what he’s doing is newsworthy in the publishing world and in the Internet marketing world, I have a number of people I could approach to let them know about what’s going on, including John Kremer, Dan Poynter, Fern Reiss, Patricia Frey, and Joan Stewart–all very big names in the world he’s trying to reach.

    Ken being Ken, he makes it quite worthwhile to visit his site, offering a truckload of quality resources just for dropping by.

    Is this your chance to learn from a master launcher, without paying thousands of dollars for a product? I think it might just be.

    Facebooktwitterpinterestlinkedinmail

    By Posted on Posted in Business Ethics, Publishing

    Angela Adair-Hoy, co-owner of Booklocker, has posted a number of links on her Writers Weekly blog, including an online petition as well as contacts for Amazon execs. If you want to register your protest about the demand to only print at BookSurge, or if you want to better understand the fallacies of such a move (from her perspective as publisher of some 1500 books, go and visit.

    One of the things you’ll see: a public statement by PublishAmerica, which I excerpt here:

    Quite some time ago, sir, long before you were born, American soldiers fought the Battle of the Bulge in Europe. When the 101st Airborne Division found itself surrounded by the enemy, the Germans presented U.S. general McAuliffe with a piece of paper that demanded his surrender.

    McAuliffe looked at it, borrowed a soldier’s pen, wrote in caps, “NUTS!”, then proceeded to win the battle.

    There’s our answer, sir. Couldn’t have said it any better.

    Mind you, this is not an endorsement of PA. I am generally not a fan of PublishAmerica and have warned authors away from their standard contract. But on this, they are right on, and I salute them for being early and public and firm in their opposition.

    My friend Marion Gropen posted to a discussion list that Amazon’s tactics remind her of Standard OIl; it’s a good analogy. Standard Oil’s monopolistic and bullying practices actually caused a years-long anti-trust action by the federal government.

    Facebooktwitterpinterestlinkedinmail

    By Posted on Posted in Abundance and Prosperity, Business Ethics, General Commentary, Publishing

    Amazon wants to force publishers to use its wholly-owned printer, yesterday’s Wall Street Journal reports. If it thinks this is a good idea, amazon.com needs its collective head examined. I think it’s one of the dumbest moves I’ve heard of in a loooong time.

    Amazon gets a lot of its books through a company called LightningSource, Inc., or LSI–which is owned by Ingram, the 800-pound gorilla in the U.S. book wholesaling world. LSI prints digitally, which enables production of books as they’re ordered, in runs as small as a single book.

    Thousands of publishers, from one-title solopreneurs up to the biggest names in the industry, use LSI for some or all of their printing–in part because it allows flexible inventory management, and in part because the connection with Ingram means any bookstore is automatically set up to special-order those titles.

    LSI has many competitors, though it’s the only one to offer the Ingram connection. Amazon owns a competitor to LSI, called Booksurge/Createspace. And it’s going to force all publishers listing digitally printed books on its site to use this company.

    The Journal reporter sees this move as rosy for Amazon:

    The move will likely generate significant profit for Amazon, which has evolved into a fully vertical book publishing and retail operation.

    Well, ummm, I don’t think so. This is what I see happening instead:

  • Publishers, not a bunch that can be bullied easily (what’s that old saying about never getting into an argument with someone who buys ink by the barrel?), will haul Amazon into court for restraint of trade
  • Publishers who control mailing lists totaling hundreds of thousands of names will tell their public about Amazon’s bullying, and encourage them to buy elsewhere (there’s already quite a bit of rumbling from publishers who say they themselves will shop elsewhere)–they may even get customers to write massive numbers of letters to Amazon saying if you want to keep my business, reverse this policy
  • Subsidy publishers, which print perhaps 50,000 titles per year by mostly unknown authors, have promised those authors to get them listed both with Ingram and with Amazon, and are in a position to orchestrate a massive rebellion
  • Publishers will withdraw book titles from Amazon, severely damaging its brand identity as “Earth’s largest selection”–on which they built their business
  • If Ingram sees Amazon as

    • an enemy, and Ingram is a very powerful company, it will not be pretty

    Of course, I may be wrong. Publishers may choose not to fight Amazon and to print non-exclusively with both LSI for Ingram and Booksurge for Amazon. Or they may simple knuckle under as if they’re John Kerry or Michael Dukakis attacked by Swift Boaters. But I’m betting this comes back to bite Amazon, hard.

    Anti-competitive measures have a way of backfiring. There’s already been some backlash against certain independent bookstores that are demanding authors who do events with them don’t include links to Amazon. Amazon joining the fray will be shooting itself in the foot. The Abundance mentality, which I write about regularly, says it’s smarter to network with your competitors and to build alliances with them than to try to cut their throats, and end up cutting your own.

    Facebooktwitterpinterestlinkedinmail

    By Posted on Posted in Arts & Entertainment, General Commentary, Publishing, Shel's Personal Life

    Maybe there’s hope for our society. I stopped into Simply Books in the C concourse of Atlanta’s massive Hartsfield-Jackson International Airport, not expecting much. After all, most airport bookstores, and even a lot of chain-owned downtown and mall stores lately, cram their shelves with trashy mass-market novels by the likes of Danielle Steel.

    I don’t mind a good yarn; I’ve thoroughly enjoyed all the Harry Potter books, Kite Runner, and even the occasional Stephen King–but when I dragged myself through one of Steel’s, I found it one of the most uninteresting and poorly written novels I’d ever encountered.

    This bookstore, despite its very limited shelf space, was great. I saw literally dozens of books I’d have been happy to read–including some you may eventually read about in my monthly review column. In my brief foray, I saw these among others:

  • Giving, by Bill Clinton
  • Gary Hirshberg, founding CEO of Stonyfield Yogurt, writing about socially/environmentally conscious companies
  • The Zookeeper’s Wife, a novelized account of a true family that risked their own lives to hide dozens of Jews in the zoo during the Nazi era
  • About five of Jeffrey Gitomer’s entertaining and acerbic sales books
  • A Thousand Splendid Suns, sequel to Kite Runner
  • Meatball Sundae–the latest unconventional marketing rant from mega-guru Seth Godin

    • It is soooo refreshing to see an ariport store whose buyer values intelligent discourse! (And don’t worry, there were plenty of beach novels, too.

    Facebooktwitterpinterestlinkedinmail