https://www.chicagotribune.com/features/lifestyle/chi-0503150209mar15,1,3440153,print.story?coll=chi-leisuretempo-hed&ctrack=2&cset=true

Heidi Stevens, of the Chicago Tribune, kept a diary of the”incidental ads”–that is, excluding the persistent barrage of ads where we expect to find them, such as in TV, radio, newspaper and magazines, store signage, and so forth she encountered in one workday. In a 14-hour stretch, there are dozens–and only an hour of TV in the batch. She finds them in public transit, on the backs of supermarket receipts, even attached to a chain-link fence. In other words, marketing messages are creeping in to ever more parts of our lives.

My guess is that her count, if anything, is low. Ads blast at us in elevators, over in-store sound systems, and on and on. Even in toilet stalls.

It seems some marketers believe that the more competition for mindshare, the louder and more obnoxious and more in-your-face they need to be.

Sorry, folks, but this is a failed strategy. When we deliberately or subconsciously tune you out, you don’t make any friends by turning up the “botheration quotient.” You just get filed in people’s mental spam-blocking filters and crossed off the good list.

Advertising has its place, of course–but that place is not every last surface or sound available. Visual and noise pollution do not lead to a long-term happy customer relationship.

I discuss this trend in my latest book, as well as a number of better alternatives; real branding is about relationships, not intrusion. However, I’m not going to name the book, because I don’t want you to think this is one of those hidden ads. It’s not–it’s just a rant.

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https://news.com.com/2100-1032_3-5582792.html

“When Web surfers install the [Google] toolbar…and click the AutoLink button, Web pages with street addresses suddenly sprout links to Google’s map service by default. Book publishers’ ISBN numbers trigger links to Amazon.com… Vehicle ID licenses spawn links to Carfax.com, while package tracking numbers connect automatically to shippers’ Web sites.”

Here we go again. First it was Gator, then Microsoft, and now Google. While I do understand that in many ways this could be an enhancement of the user experience, I have serious problems with the idea of a third party replacing content on a website it didn’t create and doesn’t own, without permission and with potentially disastrous consequences for the creator of the content.

And I can see this closing the big swinging door in Cyberspace that lets ordinary Joes and Janes compete as equals among the giants…because on the Web, so far, if you create a useful, well-designed site with good information, and you position the site to be found by search engines and other ways to generate traffic, the prospect can choose to patronize a part-time business working from home, that spent a hundred bucks to put up terrific content, as easily as a Fortune 100 corporation that spent millions. It’s one of the few things left for the little guy in this world of increasing conglomoratization and centralization–and the implications are not pretty:

# The site that generated the content has some kind of revenue plan–perhaps direct sales, perhaps advertising on the found page and other pages the visitor might follow, perhaps commissions from affiliate links. By redirecting the visitor to its own chosen vendors, Google is essentially stealing that revenue. Seems to me the person who created the content should be allowed to monetize it. If the creator of the content wants to send people to Amazon to buy, that should be his or her choice, and accompanied with the correct affiliate link.

# Inevitably, traffic redirection will favor the biggest, best-established, most successful companies–because that’s what visitors have heard of, and Google has stated it will reward the most popular sites. This further centralizes the economic engine in the hands of a lucky few, and marginalizes those with innovative products and approaches, but small budgets.

So, for both economic and ethical reasons, I’d urge Google to re-examine this idea. There may be ways to implement it that address these and other concerns, but until I see them, I will oppose it.

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A newsletter editor asked for favorite business books. And having created the list for him, I decided to share it with you. Listing my own two most recent books first is not a matter of ego; I actually do believe they’re the best out there in their respective subject areas (note that my other four books don’t make the list)–in part because my research and writing incorporated much of the best wisdom I found elsewhere (and I’m a voracious reader). I’ve written longer reviews of several of these (and others), one per issue in my monthly newsletter, Positive Power of Principled Profit. Archives are posted at https://www.principledprofits.com/subscribe-positive-power.html (scroll down about two screens)

1. Principled Profit: Marketing That Puts People First
By Shel Horowitz
Numerous examples of the crucial importance of real, meaningful customer service–the dollar impact of doing it right–or wrong. Much practical advice.

2. Grassroots Marketing: Getting Noticed in a Noisy World
By Shel Horowitz
One-volume course in every aspect of low-cost, high-impact marketing: copywriting, media relations, Internet, personal banding, and more.

3. Love Is the Killer App : How to Win Business and Influence Friends
by Tim Sanders

Helping others–embracing the abundance principle–is a powerful way to grow your own brand–by a (young) senior Yahoo exec

4. Hug Your Customers : The Proven Way to Personalize Sales and Achieve Astounding Results
by Jack Mitchell (Hardcover)

A business owner who’ll do anything for his customers–even fly across the world to deliver a suit! He turns clothing shopping from commodity to magical experience–and he is very well-compensated.

5. The Soul in the Computer: The Story of a Corporate Revolutionary
by Barbara Waugh, Margot Silk Forrest

Barbara Waugh kept standing up for what’s right in her job at HP–and kept getting promoted! Shows how to be very ethical *and * make a difference in the world from within a major corporation.

6. Sell Yourself Without Selling Your Soul : A Woman’s Guide to Promoting Herself, Her Business, Her Product, or Her Cause with Integrity and Spirit
by Susan Harrow

Excellent practical advice for dealing with the media without falling in any snakepits

7. Winning Without Intimidation : How to Master the Art of Positive Persuasion in Today’s Real World in Order to Get What You Want, When You Want It
by Bob Burg, Bob Berg

A gazillion awesome strategies for de-escalating and turning conflict into agreement. Bob Burg has changed my life!

8. The Book of Agreement: 10 Essential Elements for Getting the Results You Want
by Stewart Levine

A very successful lawyer explains why collaboration is better than confrontation in the legal system

9. Co-Opetition: A Revolution Mindset That Combines Competition and Cooperation : The Game Theory Strategy That’s Changing the Game of Business
by Adam M. Brandenburger, Barry J. Nalebuff

The paradigm that the same businesses are sometimes competitors, sometimes co-operators, sometimes suppliers/customers, and sometimes complementors is extremely helpful in crafting an ethical approach to business.

10. Cash Copy: How to Offer Your Products and Services So Your Prospects Buy Them
By Jeffrey Lant

Not necessarily the definitive book on copywriting, but the first I happened to read that explained why most copywriting fails, and how to create copy that works. (I’ve since read many others, including excellent ones by Joe Vitale, Ted Nicholas, Claude Hopkins, John Caples, David Ogilvy, and many more, but this one completely changed the way I approach client work. I read it about 15 years ago, and without it, I doubt I’d have a copywriting business today.)

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https://abcnews.go.com/Business/wireStory?id=501842&page=1

I’m old enough to remember when TV ads were nearly entirely populated with white people. Now, according to this longish Associated Press story, TV is where many Americans actually “meet” people of different colors and ethnicities. Now, according tot he article, it’s Society that lags behind Television.

Well, it may be true in some sectors.

But I grew up in New York City and still visit there frequently. Riding the subway or living in the city’s diverse neighborhoods, the reality of our multicultural country is all around you (unlike Los Angeles, where my perception is that almost the only people who take the subway are people of color–whites must drive, I guess). I think there’s been a huge shift to explore other cultures–maybe not in ways that are all that meaningful, but the isolation breaks down at least a little bit even every time a person from the majority culture eats at an authentic ethnic restaurant–which, in my childhood, usually meant Chinese, and now might be Mexican, Afghani, Indian, Thai, Arabic… That we rub shoulders across cultures at universities, in the workplace, in hospital waiting rooms…and of course, on the Internet.

Yes, there is a class of people who is wealthy and uses their wealth to isolate themselves from the hoi polloi–but that’s nothing new–look at the royal courts of Europe in, say, the 17th century.

Oddly enough, I now live in a village with almost no ethnic or racial diversity: Hockanum Village, a small hamlet of about 200 people, nearly all of them descended from Britishers who settled here between 1743 and 1850. As a Jew, I’m exotic here. And though the village name comes from a Native American tongue, I know of no neighbors who claim that ancestry. It is the most welcoming place I’ve ever lived.

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As I write this, it’s somewhere around 4 degrees Fahrenheit. We got another several inches of snow yesterday, more predicted in the future. Usually we have either bitter cold or snow; this month, we’ve had both plus biting winds.

But if I were a print magazine editor, I’d be thinking about summer stories right now. And if I wrote beach-reading books rather than marketing and PR how-tos, I’d be looking for fresh angles to pitch.

But it’s really challenging to think two whole seasons out. In daily journalism, there’s no time disconnect like that. In winter, you pitch winter stories, and in summer, summer stories.

I often wonder what it’s like to be in that headspace–to be doing photo shoots of people in swimsuits, splashing on the beach, when you know that when yo get back to your car, there’ll be an inch of ice to scrape off the windows. Deadlines and lead times are such funny things! for Internet media, or radio, it can be instant; I’ve certainly done my share of live on-air phoners, or seen the impact of an announcement picked up by a well-read Internet discussion group or newsletter.

Of course, the best part is that if you remember to go back into your files, all the pitches you sent out to monthlies half a year in advance can be quickly tweaked to pitch a whole other round of media, with shorter lead times. Never a dull moment!

The other thing it means, though, is sometimes you don’t know ahead of time what the story will be…and that closes you out of some media for the time being. Oh well, come back to them with something else, that you *can* plan in advance.

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https://online.wsj.com/public/article/0,,SB110626272888531958,00.html?mod=todays%5Ffree%5Ffeature

Yup–blogging’s getting mainstream. This fascinating Wall Street Journal article looks at the role of blogging in getting stories on the radar, and bloggers’ shifting self-perceptions into the world of journalism. Blogging has played a role in discovering–and covering such stories as the Dan Rather Bush memo escapade, and what WSJ writer Jessica Mintz calls “widely disseminated premature exit poll results that led many to believe John Kerry was winning the presidential election for much of Election Day.”

In my own mind (and in the minds of many others), there’s a huge question about whether, in fact, Kerry actually did win key states that would have given him the election. Irregularities that went far beyond the issues in the Ukraine, where in fact the election was done over. I am convinced that Bush did not win honestly in 200, and I am not convinced either way about who won Ohio (and thus, the presidency) in 2004. I find it particularly weird that in the US, partisan Republican Bush campaign officers (Katherine Harris, Florida, 2000; Kenneth blackwell, Ohio, 2004) get to oversee the election and count the votes. If you are Secretary of State with oversight responsibility for elections, you shouldn’t be chairing the state campaign of *any* candidate, IMHO.

Meanwhile, blogs are so legit now that Harvard University’s having a conference,”Blogging, Journalism & Credibility.” Mintz mentions this in her article, and Poynter.org’s Romsensko (in whose emailed blog I found the Mintz piece) gives a URL to listen in:
https://cyber.law.harvard.edu/webcred/index.php?p=12

Unlike most of the WSJ archive, this particular article is available to non-subscribers.

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https://www.danavan.net/weblog/archives/contrasts_press_releases_vs_blogs_blogging.html

I still think there’s a definite place for the press release–but not, fergoodnessake, those horrid no-news corporate blather annuncements. If you find the real news in it, a press release can be just as exciting as a blog.

As an example, I was once hired to write a press release for a new book on electronic privacy. Instead of the boring, expected “Electronic Privacy Expert Releases New Book,” my headline was “It’s 10 O’Clock–Do You Know Where Your Credit History Is?

I had fun with it, and so did the client–and, I imagine, the media that received it.

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