Joel Makower, Executive Director of GreenBiz.com, posted a thoughtful article about creating systemic change–and actively requested the wisdom of the collective mind. And Gil Friend of Natural Logic devoted an hour and a half to an open discussion of the same topic (It will probably be called “Living Between Worlds #2.5 and it isn’t posted yet as I write this the day the conversation took place).

This is not a coincidence; Gil sent the link to Joel’s article around before the call to everyone who registered for it.

I found the article provocative enough that I posted this comment (and the Living Between Worlds open discussion was so fascinating that I plan to listen again once the video is available):

 

Good piece, Joel. You’ll be glad to know Gil Friend @gfriend kept his promise to discuss this topic in the monthly “Living Between Worlds” brain trust Zoom.

I come at systemic change through a lifetime of weaving together my two “split personalities” as both a marketer specializing in green and social change companies/products/services and as an environmental, social justice, and peace activist whose credits include starting the movement that saved a threatened local mountain.

Through the nonviolent social change lens of people like George Lakey and Erica Chenoweth, I look at institutional structures: how they prop up the system, create major barriers to change, and ultimately fail because they fail to change–and where they are weak and shaky and vulnerable. Sometimes they collapse with surprising speed (think about the Arab Spring a decade ago, or the government of Afghanistan just in the last ten days. Sometimes, it takes decades. The Quakers targeted slavery for about a century before it was illegalized.

But the marketer in me says systemic change is far more likely to succeed if the effort was made to change popular opinion first. The US civil rights movement created the opinion shift that made civil rights legislation not only possible but enforceable. Opposition to the Vietnam war was strong enough that LBJ felt a need to withdraw from his re-election campaign, years before the troops finally came home. And when we did Save the Mountain here in Western Massachusetts 21 years ago, our first task was to change the “this is terrible, but there’s nothing we can do” mentality. Once we shifted that, the victory was very quick.

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Great discussion on Green Biz between Green business expert Joel Makower and emotional intelligence expert Daniel Goleman, on the roles of informed consumers, “radical transparency,” and social media in eco-friendly consumer buying patterns. Start with Makower’s post, click over to Goleman’s response, and then read the comments on both pages.

This was my comment:

I don’t see you really at odds. Joel says the eco-friendly products have to show a clear advantage–but couldn’t that advantage be something idealistic like lower carbon footprint, especially if it’s combined with, say, a health benefit from avoiding toxic chemicals?

Daniel puts a lot of faith in social media, particularly for the generation coming behind ours. And he’s right. Social proof is in the process of leapfrogging in importance.

I find it interesting that Daniel looks to the Internet, considering he and I both live in the Northampton, MA area, which has very strong offline culture in favor of eco-friendly purchases. Offline cultures, too, can provide social proof.

In the research I’ve done for my books, Principled Profit: Marketing That Puts People First, and my forthcoming eighth book, Guerrilla Marketing Goes Green: Winning Strategies to Improve Your Profits and Your Planet (co-authored with Jay Conrad Levinson), I found that consumers will indeed choose the better choice, the choice more in line with their values, all things being equal. They will even pay more for it. The challenge then becomes to make Green products as good or better than the choices that don’t align with values, and then choosing the better one becomes a no-brainer. Examples abound, from organic food and bodycare to hybrid cars. The danger, I think, is if people find out they’ve been greenwashed (hybrids being an example), the new habits may not stick.

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