Category: Marketing Techniques and Philosophies

By Posted on Posted in Green Business, Green Marketing, Marketing Techniques and Philosophies, Uncategorized Tagged with ,

Busy week of interviews. Catch me talking about green marketing:
November 15, 8:00 pm ET/5 pm PT, January Jones interviews me: 818-431-8506

November 16, 7 pm ET/4 pm PT: Interviewed on Your15Minutes Radio’s “Brand This” with Shaun Walker and Reid Stone, https://www.your15minutesradio.com

November 17, 11 a.m. ET/8 am PT: Interviewed by Susan Rich on “Get Noticed Now.” https://www.richwriting.com/2011/11/shel-horowitz-on-get-noticed-now-w4wn-com/

November 25, interview with Susan Davis on Good and Green Radio will become available at https://wgrnradio.com/archive-good-and-green-radio-with-susan-davis/ as well as at iTunes

 

Here’s a description that Susan Rich wrote. It’s pretty accurate for all four calls:

Join get-you-noticed expert and internet radio host Susan Rich as she talks marketing ideas that help you grab attention and drives sales.

This week she’ll be joined by the ultimate expert in Get-You-Noticed tactics: copywriter, marketing consultant, author, and speaker Shel Horowitz. He has published eight books on the topic, the latest is: Guerrilla Marketing Goes Green.

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By Posted on Posted in Advertising, Democracy, Ethics in Government, Marketing Techniques and Philosophies, Politics, propaganda Tagged with , , ,

Political advisors spew so much crap about the need to tear down your opponent. Here’s a refreshing case study that proves the opposite is possible.

Congratulations to the newly-elected mayor of Northampton, Massachusetts, David Narkewicz. While his opponent went negative to the point of craziness (even going so far as to attack him for riding a bicycle, with an ad that talked about training wheels as a metaphor for inexperience), Narkewicz stayed positive, focusing on community-building, achieving widely held goals, and his own civic history. He was also deeply issue-focused and very articulate during the numerous debates (more than I can remember for any previous local election, in my 30 years in the area).

As a marketing consultant who has occasionally advised politicians, I have long held the opinion that such a positive campaign could be quite popular. I used this positive focus writing the press releases for the successful first mayoral campaign of a different mayor, who won in 1989 and went on to serve four two-year terms.

And while I predicted that his opponent’s strategy (using the considerable talents of a very good local ad agency), would fail, even I was pleasantly shocked at the margin of victory. Narkewicz took 70 percent of the vote, sweeping every ward, even the traditionally conservative western parts of the city. And he had coattails for progressives in every other contested race, as well as a ballot initiative to keep a land-preservation bill that the right had attacked.

Bravo.

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By Posted on Posted in Advertising, Marketing Techniques and Philosophies, Marketing Trends/News, Publishing, Uncategorized Tagged with ,

In this month’s newsletter, I wrote about the most elaborate press kit I’ve ever received, including a video player, a bottle, and more. To see, please click the link above and then click on “current issue” (that should work until about November 15).

I’d love to know what you think about it. Meanwhile, I got a reader response, and permission to share with you. If you have a response, please share it at the bottom of *this* page.

Wow, I’d wonder how many of THOSE packages the author or his minions had prepared and sent out. I would definitely want to at least scan the book to see where such marketing techniques are discussed, and I’d certainly (based on my own curiosity having been so piqued) be interested in a substantive discussion of such marketing and the strategies and principles that underlie it.

I’d also like to know if such a strategy gets results, or just a momentary interest.

Or if those two are actually the same thing.

And then, how does one translate principles at the heart of something like that — targeted to people interested in the very fact of the marketing campaign (a marketing expert!), who might be expected to look deeper into the marketing itself even if it were not so intricate — to selling, say, hair shampoo or breakfast food, where the motivation to look deeper would be less ever-present?

And finally, for us po’ folk, how do WE do something in any way similar to THAT! (Without being served a cease and desist order from Heinz Ketchup). Pat. PS- You can quote me, if you’ve a mind to and anything I said was not said by ten or twenty other people more concisely or entertainingly.

— Pat Goudey O’Brien
PGO Editorial Resource
The Tamarac Press
141 A Tamarac St
Warren, VT 05674
802.349.7475
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By Posted on Posted in Advertising, Marketing Techniques and Philosophies Tagged with , , , , , , , , ,

It’s an interesting juxtaposition: reading Martin Lindstrom’s new book, Brandwashed, which talks heavily about big-ticket marketing—among other techniques, manufacturing celebrity. And then dropping in to Midtown Manhattan a couple of hours early for my event, and spending those hours exploring around Times Square—about as commercial a location as one can find in the US.

First, frugalist that I am, I was pleased to play tourist while keeping my wallet safely inside my pocket, and still feel like I got a good taste of Madame Toussaud’s, Ripley’s, and Planet Hollywood just from the free stuff: the gift shop, the teaser exhibits, and in Planet Hollywood’s case, the restaurant walls lined with movie artifacts.

But second, the whole idea that not only do we love celebrity, we even love the people who emulate celebrity. Replicas of props, concert announcements about a Beatles brunch (at B.B. King’s Lucile’s club) featuring not one of the two surviving Beatles, but cast memb ers of Beatlemania.

As soneone who is not-all-that-tuned into celebrity (I can’t even tell you WHY the Kardashians are famous), I find it fascinating to watch.

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By Posted on Posted in Marketing Techniques and Philosophies, Web 2.0/Social Media Tagged with , , , ,

Overlisting people for Follow Friday and its many genre-specific siblings on other days of the week has polluted Twitter–too often, you click on a profile and see nothing but undifferentiated lists of people to follow. This does no good for the people making the lists, and hardly any good for those mentioned.

But naming people to follow is still a useful thing when done right. I’ve added many followers by checking out some of these folks and following them. Typically, each week, I’ll pick one person’s list that mentions me, and visit the other people mentioned.

There are, of course, many ways do “do it right.” Here’s what works for me, personally; your solution may look different.

When I do my #ff (and my eco-Monday), I list several in one tweet with a couple of keywords, such as “humor” or “green marketing.” With hundreds of people on my list to spotlight for Follow Friday or Eco-Monday, I keep a document in my email program that groups them by category in batches of 140 characters or less and also lists the dates I mentioned them. Here’s an example:

[1/8/10, 7/11/11] Green-3 @billmckibben @zerofootprint @greenbucket @Greenopia @gosner @greenmarketing @MarcalSmallStep @greenforyou

So in this case, this is the third batch of green contacts (out of 36 so far–yeah, I need to make an official Twitter list), which I posted in January 2010 and repeated in July 2011. All I have to do is scoop up the part after the dates and pop it into Twitter, then add the next date in the brackets. 114 characters, eight people recommended, and I’m done until the next time. If it’s an Eco-Monday post, I won’t label them “green,” because it’s obvious. On Follow Fridays, I try to always give some clue abut why I follow these folks.

But here’s the thing–I do *one* #ff tweet and one #ecomonday tweet per week, and I post plenty of other useful content during Fridays and Mondays.

Then I come back and say thank you to anyone who has #FFd me (or retweeted, mentioned my book, etc.)–but I do it as Thanks for the #ff, and that way it’s clear that I’m saying thank you and not necessarily endorsing them.

I skip pages that are nothing but long lists of people to follow. BORING! They’ve lost their chance for me to follow them back if that’s all I see when I visit.

Yes, this does annoy a few people who like to be on my list every week. There’s at least one prominent marketer who used to #FF me each week, but I only #FFd back once in a while. She stopped. But at the moment, I have 583 people on my #FF list, and that number is always growing; I’d be foolish to post them all at once every week. It’s not about ‘I’ll scratch your back if you scratch mine,’ but about another way I can be a useful resource for my own followers while keeping a Twitter profile that people actually want to read. And event hough she hasn’t listed me in a year or so, that marketer still shows up on my list every once in a while.

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By Posted on Posted in Advertising, Demographics/Psychographics, Energy & Sustainability, Green Marketing, Marketing Techniques and Philosophies Tagged with , , , ,

I’ve long been  a fan of marketing to different market segments according to their own hot buttons, as anyone knows who has read my books (especially Guerrilla Marketing Goes Green).

Here’s someone on Triple Pundit, looking at the experience of driving a Nissan Leaf from the point of view of someone who sees a lot of potential to go way beyond the green market. Nissan’s marketing and advertising departments might want to read it.

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By Posted on Posted in Marketing Techniques and Philosophies, Web 2.0/Social Media Tagged with

Guest Post by Gerardo A. Dada

Sucharita Mulpuru wrote a blog post about Facebook commerce that turned out to be quite controversial. Sucharita’s previous post on the topic was aptly named 500MM users.. so why can’t they show you the $$. A bold quote from the post “No one’s revenue will come from Facebook”, along with a recommendation to stop wasting time chasing F-shiny objects, and focus on fixing the basics (like search and ratings & reviews) which have proven results.

My thoughts are pretty aligned with Sucharita, in the sense that no one seems to be making money from Facebook other than Facebook, Zynga and a few agencies – in the gold rush the money was made selling picks and other mining tools. I see brands confused about how to even think about Facebook and chasing meaningless metrics such as number of fan “likes”. When marketing leaders share their goal for social marketing this year is to get to 100K or 1 million likes, I ask them what they will do with the customers that have liked the brand, usually resulting in blank stares and confusion.

So I want to share my humble opinion on the role of Facebook for marketers.

One of the principles I feel strongly about is that social media is only a set of tools to help you achieve business objectives. Then, let’s start with the basics and think about how can interactive marketers leverage Facebook to achieve business and marketing goals. “Social media goals” don’t count, unless they are leading indicators in the context of a broader strategy. Think about it: the main reason marketers care about Facebook for one simple reason: there are over half a billion potential customers using it every day. As I wrote in aprevious post, you have to fish where the fish are – but you have to bring them home (your site) to cook them (make money). It was the same with video and other new tools available to marketers.

Sounds logical, yet, brands continue spending millions of dollars in media sending customersto Facebook. The traffic should flow the other way around.  Getting customers to respond to an ad is difficult enough to send them to a site where you have little control with the hopes they will “like” your brand and maybe someday somehow and up on your site or buying your product.

A couple weeks back I saw an online ad for Sierra Mist Natural, curious to learn more about the new drink I clicked on the ad, which took me to Sierra Mist’s Facebook page. Not only was this not the experience I was expecting, I was unable to learn more about the product, learn what makes it natural (is it using Stevia for sweetening, natural flavors or something else?) and landed on a Facebook page where a couple customers had quite negative comments on the product.

To sort through all the confusion it could be useful to think about Facebook as four discrete opportunities:

1. Encouraging fans to advocate your brand on Facebook

This is the most basic, but also the most powerful Facebook tactic so far and it’s free. I haveblogged about this extensively. People trust recommendations from their friends. Chances are their friends are on Facebook too.

If your brand has 50,000 fans (Sorry Facebook, “likes” does not work as well), and if you can get one of every five to tell their friends how much they like your brand, you would have 10,000 people advocating personally to an about 1.3 million potential customers about your brand. 1.3 million customers you probably can’t reach through your traditional marketing efforts. Your customers can advocate on Facebook without even having to “like” your brand. You don’t even need a brand page on Facebook – customers can advocate directly from your website.

2. Your brand’s presence on Facebook (brand page) and “Likes” associated with it

Most brand pages on Facebook are quite boring and expose visitors to customer service issues or provide irrelevant information to customers. It’s time to get creative and map a proper brand experience on Facebook. The possibilities are endless, but don’t create siloed microsites or just copy your website in the Facebook iFrame.  Do something useful like providing reviews, Q&A, links to your site and resources that will engage customers in a social context. There are so many things a brand can do here that it would be impossible for me to provide best practices, so I won’t try. This is an area where a good agency can help.

3. Facebook commerce

To clarify, with F-Commerce I mean not only adding your product catalog to your Facebook page but actually enabling transactions within it: you can complete an order without ever leaving Facebook. I think it makes sense for a few select use cases: buying tractors on Farmville, buying a song using iTunes credits, etc.  However, I am really skeptical this will be mainstream – ever. For a couple of reasons:

  • Leaving Facebook to complete the transaction on the brand’s main site is easy. It takes seconds and can be completely transparent for the user.
  • The user experience will probably be better on the main site. Brands have invested millions on content management systems, search capabilities, interactive features, social capabilities and other elements that give customers a better on-site experience than what is possible on Facebook.
  • Many consumers probably consider most brand sites to be more secure and reliable than Facebook. With the news about Facebook security and privacy issues I guess people would rather share their credit card number with an established business than with a social network that has no good track of protecting personal information.

Alvendia (now 8thBridge) shared the total sales on Facebook across all the brands they serve peaked at $100K in December. That’s less than $3 million per month, a number that is largely insignificant for their client base. Brands should still make their product catalogs available on Facebook to encourage advocacy and sharing, with an easy link to the product page on the main site.

4. Advertising on Facebook

In the end, Facebook is not a social company – it’s a media company that makes money by selling advertising. Advertising on Facebook should be evaluated like you would consider advertising on any other media outlet: based on audience profiles, advertising formats, targetability and ultimately, click-through rate. I am not an expert, but it is common knowledge that CTRs for Facebook are pretty low compared to industry averages. Maybe because when customers are in “social mode” they are not so interested in ads. The risk is that customers start mentally ignoring the ad space on the right most like most of us ignore banner ads on most web sites.

Then again, for the right reasons, with the right strategy, advertising on Facebook may be the right thing to do. Back in 2004, I was one of the first to advertise on Facebook when we were promoting the Imagine Cup. That particular campaign yielded decent results.

Conclusion

In conclusion, if you start with your business goals in mind (and not with “let’s do something on Facebook”) then go on to evaluate the four ways you can leverage Facebook for your business in the context of a customer experience journey, Facebook can be a really powerful tool that produces top-notch results.

[Editor’s Note: This originally appeared on Gerardo’s fascinating blog, The Adaptive Marketer. I thank him for permission to reprint.]

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By Posted on Posted in Advertising, Marketing Techniques and Philosophies, Marketing Trends/News, Shel's Personal Life Tagged with , , , , ,

If you’re in the marketing world, you’ve probably heard people say “I want this to go viral” or even “I’m going to make a viral video.”

The problem with that is that none of us can control what takes off in the public imagination, or even in the imaginations of enough of a cult that something goes viral within a niche.

Sometimes, the deliberate efforts of creators are successful. I am guessing the “Will It Blend?” ad series was designed very carefully to be passed around a lot. But other times, all the careful design in the world still results in only a few thousand pass-alongs. I’d say the vast majority of projects designed to go viral achieve very little traction—because the market recognizes when it’s being manipulated, and most attempts at deliberate “virality” contain a strong, obvious commercial element

And yet, the ones that really do go viral often don’t try to make any money. I am quite sure that Susan Boyle never dreamed that her video audition for “Britain’s Got Talent” would be seen by more than 86 million people (the combined view stats for just the first two out of 1,460,000 results for a Google search on “susan boyle britains got talent”). I just watched it again, and am still amazed by not only the power of her singing, but the contrast with her frumpy appearance and clueless personality. How could you not fall in love with that video?

Thinking about this today as I look over the comments for two recent blog entries: My 10-year reflection on 9/11 and the lost opportunity for peace, posted September 11, and a guest post by a conservative Christian friend, Steve Jennings, reflecting on his friendship with me—an unabashed progressive—despite our huge political differences, posted September 15.

I had some hopes in writing the 9/11 piece that it might go viral: posted on the tenth anniversary when everyone was once again talking about the attacks, talking about the better world that could have been created had we been blessed with visionary leadership instead of the small-minded vengeance of George W. Bush and his cronies. I tweeted the link a few times, a few other people picked it up, and response was very positive—but very limited. It did not bring me new audiences, though was reasonably popular among my existing readers. It has so far earned four comments and a bunch of retweets. and it somehow managed not to draw even a single attack from the right-wing lunatic fringe.

Steve’s post, which I didn’t promote as heavily, drew a number of retweets (which are, oddly, not showing up on the blog page), though only one comment. Again, uniformly positive, though not big numbers.

Steve’s post was not tied to a particular day and will be timely for many years; it may yet build more comments over time. The 9/11 article, other than from those reading here, is not likely to draw much attention now that almost a week has gone by.

Of course, I never had any dream that my 9/11 post would get as big as Susan Boyle, or even as big as “United Breaks Guitars” (10 million+ views). I’d have been thrilled if a couple of thousand people read it and a few dozen commented, because I’m just trying to get my ideas into the world, and I’m not using sound, video, or even pictures to do it. I still believe in the power of words.

If you find that either of those posts (or this one, for that matter) inspires you to say something, I hope you’ll share it on the comment page, Like it on Facebook, etc. Meanwhile, I’ll keep sharing my ideas, and hoping they make a difference in at least a few people’s lives.

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By Posted on Posted in Marketing Techniques and Philosophies, Publishing Tagged with , , , ,

Guest post by D’vorah Lansky

Video is the most effective way to connect with your online audience because they can both see and hear you. This medium permits viewers to get to know you and find out more about your book. Adding video to your website and marketing campaign is one of the smartest things you can do. Video captivates your visitors, provides them with a warm welcome and keeps them on your site longer, so they are much more likely to take action.

Creating Web video might seem intimidating but the truth is that it can be easy, affordable, and even free. Creating Web video can also be a great deal of fun. You can either record your message with the camera facing you or you can create a screen capture video, using a free software program such as JingProject.com, and record something that is displayed on your computer screen. The technology has advanced to the point where it is easy to record a video, even if you are not a technology expert.

How Authors Can Use Video to Market Their Books

There are unlimited possibilities as far as what you can create videos of. Here are a few suggestions for you to draw from:

Create a video book trailer. Market your book by creating a video book trailer which you can post on YouTube and on your website. A video book trailer is a short video or multimedia presentation that helps to promote your book. Typically, it is less than two minutes, and a thirty-second to one-minute video can have even more impact, as people are more likely to watch it all the way through. The goal of your video trailer is to get people emotionally involved in your book by identifying a pain or a challenge and sharing a solution.

The simplest way to create a video trailer is through the use of images, PowerPoint slides, video clips, voiceover, music, and sound effects that paint a story that invites your viewers to get emotionally involved in your book. An extremely simple way to create a video trailer is with an online program at Animoto.com. Simply upload images, select an audio track from a wide selection available on the site, click a few buttons and upload your video to YouTube.

Read a chapter of your book aloud. This is a wonderful way to connect with your audience as authors have been doing readings in person at bookstores for decades. You are simply keeping up with these technological times to reach a much larger audience of prospective buyers. You can either face your webcam or you can narrate while displaying PowerPoint slides to create a delightful presentation.

Record a video interview. Have someone else ask you a series of questions related to your book. Create a webcam video or a PowerPoint video of you sharing an aspect of the book, why you wrote the book, and how people can benefit from the content in your book.

Create a video book. We’ve all heard of audio books. What about creating a video book? You can create an abbreviated, separate video for each chapter and take your reader on an audio-visual journey through your book. This also provides you with an upsell product and/or a special give-away for those who purchase your book during your book launch or through a special promotion. At the same time, it is a teaser opportunity to get them to buy and read the entire book.

What ideas do you have?

Hopefully these ideas have stimulated some ideas of your own. What ways can you see yourself using video to share the message of your book? 

 

About the Author

D’vorah is the bestselling author of Book Marketing Made Easy: Simple Strategies for Selling Your Nonfiction Book Online – Visit her book blog and check out the full virtual book tour schedule at: www.BookMarketingMadeEasy.com.

D’vorah offers programs for nonfiction authors interested in growing their brand and their book sales through online book marketing practices and strategies. You can purchase her book on Amazon at: www.BookMarketingMadeEasy.com/amazon

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By Posted on Posted in Abundance and Prosperity, Marketing Techniques and Philosophies, Politics Tagged with , , , , , ,

The thing Obama and the Democrats don’t seem to understand is that the ublic would have their back if they knew the facts. And thus, the Democrats need to articulate the facts: clearly, concisely (a challenge, I know), and consistently.

They would not have to give in at all on issues like Medicare, matching debt reduction with spending reduction dollar-for-dollar, and refusing all new revenue if they would put it out to the American people the way Lou Dubose did in the little-read but much-respected Washington Spectator of July 15. You can read the article here, if you happen to subscribe to that wonderful little newsletter.

So let me summarize some of Dubose’s points:

  • Under George W. Bush, the government raised the debt ceiling eight times—something that had not had to be done in the last three years of the Clinton administration, because Clinton turned the Reagan/George H.W. Bush deficits into a surplus.
  • George W. Bush’s first tax cut cost the government $1.3 trillion in lost revenue. His second tax cut added another $350 billion to the deficit. And his Medicare prescription bill (wildly considered a giveaway to the pharmaceutical giants) was an unfunded mandate of more than $600 billion.
  • These huge additions to the deficit don’t even count the enormous cost of our illegal and very expensive wars in Iraq and Afghanistan; according to the National Priorities Project, the cost of these two wars is more than $1221 trillion as I write this, and escalating rapidly every second. You can actually watch the numbers jump at its Cost of War website.

Dubose quotes economist Chad’s Stone’ testimony at a Jont Economic Committee hearing June 21:

The economic downturn, tax cuts enacted under President Bush, and the wars in Afghanistan and Iraq explain virtually the entire federal budget deficit over the next 10 years.

The tax cuts alone, Stone concludes, represent 6 percent of GDP right now—but if they are not reversed, public debt will be an unimaginable 95 percent of GDP by 2019—not a legacy we want to saddle our children with.

So if I were Obama or Pelosi or Reid, or any Democrat who wants to win his or her next election, I’d be out there every day, telling the press and the public:

  • Spending cuts on programs for the poor and on economic stimulus measures like energy conservation programs make no sense when you’re trying to bring the country out of a big recession
  • Bush and the Republicans squandered the surplus on wars and tax cuts; that was a failed strategy and now it’s time to do it differently
  • The poor and middle class have already sacrificed far more than their share, including the shriveling of their investments, while billionaires and huge corporations have done very well of late
  • Public servants are actually paid far less than they would get for jobs with similar levels of responsibility in the private sector; they are dedicated teachers, firefighters, police officers, etc., who keep society functioning, and who deserve to be treated better than to be the whipping boys for government spending zealots
  • If you want to look at spending cuts, look at the military—that’s a lace with a lot more fat to cut
  • A one-sided set of demands with no room for negotiation is not a compromise, and is not acceptable.
  • Revenue growth has to be part of any deficit discussion
  • These deficits are of the GOP’s own making, as is the financial crisis that resulted from combining the big tax cuts with nearly complete lack of oversight under Bush—doing it again won’t solve the problem
  • We need good, clean jobs to rebuld the econmy, and the way to get them is through a Marshall Plan-style effort to get us off carbon and nuclear and into safe energy and deep conservation (I’ve written about this several times; see, for instance, my blog posts “Where is the LEFT Challenge to Obama?” and “Why the Democrats Lost: Failure to Be Bold”)

Etcetera.

In short, the Dems (and I’ve said this before) have to get much better at framing and messaging. They should study George Lakoff’s Don’t Think of an Elephant. They need to understand that politics is about marketing, and the reason they lose so often is because they don’t have a clue about marketing. And they need to identify Republicans as the bad guys concerning why the American people have NOT gotten so much of the “Change” mantra that got Obama elected. Otherwise, he will deserve to lose next year.

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