I’ve long held that politicians, like business owners, do better when they remember their backbone. On March 12, I blogged about the Democrats’ refusal to go along with new House Ethics rules that seemed to be designed specifically to protect House Speaker Tom Delay from having to face up to his many ethically questionable actions.

For once in their too-often-spineless lives, the Democrats held firm. And they won! Yesterday, all but 20 members of the House voted to reinstate the previous committee rules, and that’s likely to mean an investigation of the ultra-rightist Delay and his hanky-panky around lobbyist-paid travel, intimidation, and other “might makes right” shenanigans.

Bravo!

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As a copywriter, I’m always looking to better my skill set—so I read a whole lot of copywriting newsletters and books. One of them is Ivan Levison’s “Levison Letter.”

Ivan’s latest issue expressed surprise at the results of an A/B split—a test that changes one variable in a copywriting piece. He had advised the client to format the letter in an old-fashioned typewriter-style font, like Courier–because, in the old days, letters that looked hand-typed usually pulled better. (Direct marketers measure absolutely everything–the number, kind, and quality of the results; it’s as much science as art.) But the client was adamant about doing it in Times Roman. So they did an A/B test: 25,000 letters in each font, no other variables changed.

It was a dead heat, and this shocked Ivan. But it doesn’t shock me. In fact, I wouldn’t have been surprised if the typeset-looking version had outpulled the classic Courier.

Why? Because to the current generation, Times New Roman represents hand-typed. It’s the default font in Microsoft Word, the word processor that completely dominates the market. Many people never even touch their font settings. There are probably a lot of people under 30 who’ve never seen a letter typed on a real typewriter. What Ivan forgot to adjust for is that the principle behind his original conclusions is sound: people respond better to a letter that looks like it was created just for them–but the parameters of what makes that true have changed.

I’m betting that in the last ten years, the only letters you’ve seen that were typed in Courier were marketing documents, done by direct marketers who didn’t realize the territory has shifted. Unless, maybe, you have an elderly aunt who never got a computer and doesn’t hand-write her letters.

Now, this got me thinking about a famous situation where several careers were dramatically altered because of the difference between Courier and Times Roman: Rathergate.

You’ll remember that in the run-up to the election, a memo was leaked that seemed to prove the longstanding allegations that President Bush had not only used his family privilege to get a precious–and safe–spot in the Texas National Guard, but then skipped out on his responsibilities, didn’t show up for a required physical, and lost his pilot status.

Some alert bloggers in the Republican camp noticed that the memo had been done in Times Roman, and appeared to be produced on a modern word processor, and not a 70s-era typewriter. Yes, proportional-font technology existed back then–I even used a funky IBM compositor in 1975–but no sane person would use it to produce a casual memo. It was hard to wrestle with and expensive to purchase and operate, and it was designed to create finished typeset documents for publication. I saw a PDF of the memo at the time, and recognized instantly that it was a forgery. This caused the firing of several people at CBS, and advanced Dan Rather’s retirement to several months earlier than planned.

The interesting side result was to deflect all the piled-up criticism about Bush’s highly questionable service record. Mary Mapes got fired; Bush held on to the presidency.

The question I asked then, and continue to ask, is who really benefited from Rathergate, and who was really behind it? No one has ever really tied this scandal to either the Democrats or the Republicans–but actually, the Republicans had far more to gain. In fact, this story completed deflated the various investigations into the actual military service record–a record which, in a time of war, and a war whose purpose and justification were tangled in a web of deceit (does anyone remember that we were supposed to be preventing Saddam from using his non-existent weapons of mass destruction?), was a valid and crucial election issue. The various trails running through this sordid story are starkly relevant to the election and its outcome. For starters, it would be worth looking at how quickly people were able to trace these memos back to the same source. It wouldn’t surprise me at all if we found out Karl Rove had a hand in this.

If that turns out to be true, will the mass media, cowed into submission by this and other instances, raise its collective head, remove the tail from between it legs, and call strongly for impeachment?

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https://www.npr.org/templates/story/story.php?storyId=4562664

Going a bit off the topic of ethical marketing here, but this is important.

In the schoolyard, if a bully didn’t get his way (usually it was a boy, back then), he would “take his toys and go home,” ending the game.

Rep. Steve King apparently wants to do the same, only his “toys” are the pillars of American democracy. Threatening to defund the entire court system because you don’t like their decisions is schoolboy bullying taken to extreme, and with dire consequences for the careful and elegant system of checks and balances created over 200 years ago. They already have the Executive and Legislative branches, and a big part of the Judiciary, and have had the luxury of a consolidated media empire that has largely forgotten that its role is to question. But apparently, that is not enough for these unpatriotic extremists who would dismantle democracy.

I believe that ethics and integrity and fair play still mean something; in fact, I’m organizing a grassroots international movement to take a stand for ethics in business (at www.principledprofits.com ). And I believe this attempt to undermine one of the three pillars of the federal government utterly fails the sniff test.

I am old enough to remember when Barry Goldwater, who would be decried as a weak and moderate liberal in today’s climate, was called an extremist. Rep. King’s plan is an attack on the fundamentals of our government, and must not be allowed to proceed.

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https://www.latimes.com/news/nationworld/nation/la-na-ethics12mar12,1,4171595.story?ctrack=1&cset=true

“If you aren’t going to create an ethics committee right, don’t create it at all,” says Rep. Alan B. Mollohan of West Virginia. “Otherwise, it is a great farce on the body, not to mention the American people.”

Mollohan’s concern is that the US House of Representatives has eviscerated its own ethics rules. While I usually write about ethics in the business sphere, and it seems to me that business has been cleaning up its act, the political dirty tricks seem to get worse and worse with time. We thought Nixon’s people were the masters of political dirty tricks–but we hadn’t met the late Lee Atwater or Karl Rove, who have “elevated it to a high art”–which is to say, debased themselves to the point where one wonders how they can sleep at night. And the Democrats are not so clean-handed either, as witness some of the dirty pool regarding Nader’s presence on the ballot or their lack of willingness to face protestors at the convention (that particular spinelessness extended to both major parties).

This particular chorus of “I didn’t do it, or at least you didn’t catch me” seems largely to benefit House honcho Tom DeLay, who was up to his ears in ethics problems last year. So now the Committee wants to procedurally sandbag any investigation just by stalling for 45 days. Yuck! DeLay’s ethics problems are so widespread that a search for [ethics rules “tom delay” “house of representatives”] (without the square brackets) brings up 12,400 hits on Google, many from within the last few days that the House has been discussing this.

Well, some of us are watching, and we are not pleased.

2. https://www.latimes.com/news/opinion/commentary/la-050604ruhllecture_lat.story

Lecture by John S. Carroll, Editor of the Los Angeles Times: A remarkably candid, if somewhat rambly, look at journalistic ethics, the importance of disclosing a financial relationship, and the monster Orson Welles created by inventing pseudojournalism with his famous War of the
Worlds broadcast.

I happened to notice this as I was clicking on the above story, and went back to have a look afterwards. I liked it enough that I’m going to ask for permission to put it up on my Ethics Articles page at https://www.principledprofits.com — but whether or not I get permission, you can follow the link. (You may have to be registered.)

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https://www.salon.com/news/feature/2005/03/02/media/index_np.html

Is it a coincidence that so much of the real discourse in the last election took place not in magazines, not in newspapers, but in books? Michael Moore on the Left and the Swift Boaters on the Right were the most visible, though far from the only. There were dozens of books from all over the spectrum on the charts, and they were selling.

This article gives some insight into why so many newspapers and magazines were conspicuously irrelevant. Oh, for the glory days of the 70s when newspapers actually took the idea of news seriously!

Among the most disturbing parts of the article:

[quote begins here] Suskind quotes a senior Bush advisor who dismissed reporters for living in the “the reality-based community.” The advisor said, “That’s not the way the world really works anymore. We’re an empire now, and when we act, we create our own reality.”

Separately, discussing the role of journalists, White House chief of staff Andy Card famously told the New Yorker in a Jan. 20, 2004, article, “They don’t represent the public any more than other people do. In our democracy, the people who represent the public stood for election. I don’t believe you have a check-and-balance function.” At the time, Card’s blunt assessment was seen as a justification of the Bush administration’s policy of keeping the press at arm’s length. (Bush held the fewest first-term press conferences in modern presidential history.) It’s now clear that while most mainstream reporters were getting stiffed, members of the administration were simultaneously setting up propaganda projects by lavishing the Ketchum public relations firm with nearly $100 million in contracts to “communicate” White House initiatives — by hiring Williams, shipping out bogus video news releases, and other sleazy schemes — and waving into the White House an amateur journalist using an alias and working for a fake news outlet. (The bogus video news releases were subsequently slapped down as an illegal use of public funds by the General Accounting Office.) end of quote]

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In an op-ed by Andrew Rotherham called “No Pundit Left Behind,” The New York Times called it “a stunningly inefficient use of public dollars – every bit as redundant as paying football fans to watch the Super Bowl.” The nation’s newspaper of record is referring to the news that conservative commentator Armstrong Williams was paid $240,000 to promote the No Child Left Behind Act–and promote it he did, but without revealing it was earning him a paycheck.

And because I write about business ethics, I find this story–which combines the public and private spheres in yet another act of blatant corruption–particularly instructive. First, Williams should clearly have reveled he was a paid lobbyist. Organizations such as Public Relations Society of America are very clear that failure to disclose a financial interest is a definite no-no for PR folks. If Williams hadn’t stumbled across the PRSA Code of Ethics, surely his own common sense would tell him that when you shill for a special interest, the relationship ought to be disclosed.

Of course, those of us who have followed the various scandals and mismanagement accusations connected with the Bush administration shouldn’t be surprised. The more they play the values card in public pronouncements, the more dirt shows up with a little scraping. I can’t remember an administration as obsessed with having everyone follow the party line, regardless of the consequences, and so quick to apply double standards on matters of truth, special interest relationships, and their own accountability.

I’m not being partisan, here. The current group is amplifying a trend that can certainly be traced at least as far back as the LBJ administration–but Johnson and Nixon and Clinton were amateurs. As a populace, we need to demand accountability, and not spin–not only from any presidential administration, but from the media that supposedly have the job of keeping them honest.

This story is breaking all over the mainstream press–but so many others are either buried on page 46 or left to the likes of the highly partisan Internet news organizations of the left and the right.

personally, I think America would have just as much appetite for substantive news as it does for the latest celebrity trial or “reality” TV show (sure doesn’t look like *my* reality!)

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