Whole Foods’ standing is less than it was before CEO John Mackey wrote a well-publicized op-ed in the Wall Street Journal, attempting to put the brakes on health care reform. According to Mashable.com, which covers social media, positive perceptions of Whole Foods dropped 10 points in a week, and a 13 point drop in the perception that respondents would be proud to work there. Mashable also notes that the boycott group launched on Facebook is up to 27,000 members.

I’ve been very vocal over the years, saying that strong values can add business value and profitability–most loudly in my award-winning sixth book, Principled Profit: Marketing That Puts People First. Does this mean that CEOs shouldn’t be vocal in expressing their opinions on issues of the day?

Not at all. To me, it indicates that CEOs should choose businesses where their key demographic is in alignment with their values. Whole Foods’ constituency is overwhelmingly liberal-to-progressive. If management is shown to be ultra-conservative, their stand may “play in Peoria”–but not necessarily in Cambridge, Berkeley, Austin, Ann Arbor, and the other progressive communities that have welcomed a full-service organic and natural supermarket.

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Since the Republicans have taken a few pages from the Saul Alinsky organizing playbook—Alinsky was the legendary Chicago community organizer who influenced Obama, known for such tactics as a fart-in—maybe it’s time for Barack Obama to ask himself “What would Alinsky do?

What he wouldn’t do is capitulate. Alinksy would know, as Obama should know, that if he lets health reform die now, his entire agenda will be sunk in a quagmire of intransigence, lies, and loud, even violent public opposition. He will have no legacy beyond this point, and that would be a tragedy.

Barack Obama, President should turn to the Barack Obama of the past: that community organizer and brilliant marketer who knows how to galvanize a crowd, frame an issue, and move the discourse.

The Barack Obama who understood from Alinsky the impact a group of low-income could have when they move from disenfranchised, socially alienated aloneness with their troubles to a cohesive community group able to press the power structure. The Obama who was a contributing writer to a book called “After Alinsky: Community Organizing in Illinois.”

THAT Barack Obama would not be talking about taking the public option off the table. Instead, he’d make a speech something like this:

“Fellow Americans, for the past several months, we’ve been trying to move this health care system forward from the disastrous present where good solid working folks can’t afford to get treated, but healthcare executives live the high life. All we’re trying to do is create a system where health care is the right of every American, just as it is the right of the citizens of almost every other industrialized country in the world. But we are blocked at every turn. We’ve tried to meet them half way, and we have been rebuffed. We try to negotiate, to compromise. And instead, we’re shouted down, we’re lied to, and we’re faced with people who will not budge an inch because they want to protect their own perks.

“We will not allow this little group of small-minded selfish liars to control the dialogue. We made a promise to make healthcare not only affordable but he guaranteed right of every American, and we’re going to keep this promise.

“To get out of the stalemate, I am withdrawing the existing health reform legislation and replacing it with just one paragraph that everyone can understand, that can’t be misrepresented, and that will rapidly transform us to full universal coverage. I ask your wholehearted support of this clear and simple action plan. It uses the one part of our healthcare system that has been working, and working well, since 1964. It’s tested and proven.

“As of one year from the passage of this legislation, the effective age of eligibility for Medicare shall be lowered to age 55. As of three years from passage, the eligibility for Medicare shall be age 35. And as of five years from passage, all citizens of the United States shall be eligible from birth. Companies now offering healthcare coverage to their employees shall continue to extend coverage until they are Medicare-eligible or until an employee takes a position with another company that offers equal or better coverage.

“That’s it. Instead of hundreds of pages of confusing legal jargon, a single paragraph of enabling legislation to open the door to the right of healthcare for millions of Americans. Citizens of America, this is your birthright.

“I will introduce this legislation every year that I am in office, until it passes. And I will work with you to organize, community by community, until your Senators and Representatives, whether Democrat, Republican or independent, support this bill or are replaced by those who do.”

Let’s see this speech on every network, every blog, every radio show, and in every newspaper in the country. Delivered, as he surrounds himself on stage with the victims of today’s healthcare policy madness: those who can’t get treatment, get the wrong treatment, are marginalized or even see family members die because of the cost-first, profit-only, single-bottom-line narrow-mindedness of today’s system.

In 1979-80, Shel Horowitz advocated for single-payer healthcare as a staff organizer for the Gray Panthers of Brooklyn. His eight books include Apex Award winner Principled Profit: Marketing That Puts People First.

Source for the “fart-in story and Obama’s book contribution: Bill Dedman, “Reading Hillary Rodham’s hidden thesis,” https://www.msnbc.msn.com/id/17388372

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Latest idiocy in my inbox:

Avoid the PR Spam Blacklist

Last week a well-regarded blogger published and blacklisted the names of individual PR firms and publicists who have sent “unsolicited (and almost always irrelevant) product pitches.”

While we know that you do not set out deliberately to “spam” journalists, it is clear that the practices that we have relied on in the past are no longer effective for engaging today’s media. Many of these practices are, in fact, counterproductive.

Our industry is changing.  And as professionals, we must adapt to the way that our audience – the media – is doing business today. Journalists want story ideas they can use. Journalists don’t want an email box full of spam.

New rules require new tools. And we think our application…(Named product and sales pitch begin here)

Hello–how did this happen to get into my in-box? If you guessed as a spam, you’re right. I have no prior relationship with this company, and if spamming me with a message about how spamming is ineffective is any indication of their intelligence, I’m not going to have a relationship with them.

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Since John Wiley & Sons is publishing my next book, Guerrilla Marketing Goes Green: Winning Strategies to Improve Your Profits and Your Planet (co-authored with Jay Conrad Levinson), I was very pleased this morning to discover a press release about its first sustainability/responsibility report.

Wiley’s press release includes ten accomplishments for the fiscal year just ended, addressing everything from responsibly sourced paper and lower paper consumption to carbon control to social outreach in its headquarters town of Hoboken, New Jersey–and eight goals for the current year, focused on broadening its impact beyond its own corporate borders.

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One of the two most successful environmental activist groups I’ve ever been involved with is the group I founded ten years ago in Hadley, Massachusetts: Save the Mountain.

We were formed specifically for one purpose: to stop a super-destructive proposed housing development going up the entire side of a mountain immediately next to the much-loved state Mount Holyoke Range State Park/Joseph Allen Skinner State Park.

All the “experts” agreed this was a terrible project, but they said “there’s nothing we can do.” And that’s when I got mad enough to do something about it. I figured the campaign would take five years, but we involved over a thousand environmental activists (at least to the level of putting up a bumper sticker or yard sign, or singing a petition)–and we stopped the project in just 13 months. About 35 people were in the core, working on a number of fronts to make sure this monstrosity was never built. People brought a wide range of strengths to the effort. I had an organizing and marketing background, but I knew nothing about lobbying, state land issues, or endangered species. Others in the group had all that expertise, to name just a few things.

Yesterday, about half of that core group gathered for a tenth-anniversary celebration: a hike through the land we’d saved (now owned by the adjoining state park) and a potluck at my house (site of the very first meeting, which drew over 70 people).

Jim Seltzer, Chris Dixon, Holly Perry
Jim Seltzer, Chris Dixon, Holly Perry
on the Save the Mountain Hike”]Preparing to Depart on the Save the Mountain Hike[/caption]

I go into the history and success of Save the Mountain a bit in my award-winning book Principled Profit: Marketing That Puts People First.

Some of our naturalists
Some of our naturalists
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Exactly how did Bernie Madoff steal his billions? Why are Halliburton’s hands so dirty? What happened with corruption cases in the rebuilding of Iraq? Following a link from EthicsWorld’s e-newsletter, I came to a single URL that has multiple stories on corruption: https://www.ethicsworld.org/publicsectorgovernance/corruptioninvestigations.php#sec.

This is what we’re up against, those of us who believe in ethics.

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Who knew? The tomato blight that’s been ravaging organic farms and gardens in my area of Western Massachusetts has been traced to starter plants apparently grown originally at one location in the South, and shipped to some of the big-box suppliers like Wal-Mart.

I know at least three local farms growing tomatoes in commercial quantities that have no crop this year. Thousands of infected plants had to be destroyed. At least one of those started their own plants from seed, and yet was done in by blight spreading from infected plants grown far away form the local ecosystem. And of course, organic farms can’t, by definition, use chemical fungicides.

Just tearing out our half-dozen rotten, smelly, toxic plants and doing our best to dispose of them properly was a job and a half. I can’t imagine dealing with a whole field’s worth.

In 2007 and 2008, we averaged about 1600 tomatoes, with a taste that simply cannot be equaled with commercial methods. This year, we managed to harvest *one* San Marzano before the blight set in. We still have a few from the hundreds that I dried last year, but not having fresh tomatoes is a huge disappointment. Still, I count my blessings. Compared to those who farm for a living and/or supply CSA members, we had a lot less to lose. Farms are faces losses of thousands and thousands of dollars.

The sad thing is, the farms hardest hit are those with a commitment to local, sustainable agriculture–tainted by other companies’ reliance on non-local, centralized systems that allowed this nasty disease to blanket the Northeast all the way out to Ohio.

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OK, so everyone knows by now, bottled water is uncool if you live in a place where the water is fit to drink (and that includes most of the U.S., Canada, and Europe, as well as many other parts of the world). Issues include environmental impact, cost, depletion of public resources, and centralization of corporate power.

On the other hand, the health benefits of water are very clear—and having suffered a kidney stone, I personally make a priority of drinking water a whole lot.

So…what do you do when you need that second (or third, or eighth) drink of water, but you’re out and about? Triple Pundit just featured a free service that matches those offering water with those who need it.

And quite correctly, TP spent some time on the advantages to businesses of participating: getting people in the door, positive word-of-mouth, and more—but they missed a big promotional opportunity: This clever idea, called TapIt, so far has database listings only in New York City and Orlando, but the concept is infinitely scalable. If you have a physical location and can wash a few extra dishes, visit the TapIt site and click “become a partner.” And then, smart marketer that you are, send out a news release in your local area announcing that you’re the very first business in (location) to participate in this environmentally friendly act of good will.

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My friend Elsom Eldridge has a nice article about how to avoid becoming “Social Media Roadkill.” And I agree with almost everything he says.

Almost everything. With my usual focus on transparency, here’s what I disagree with (emphasis added):

Be personable but don’t give people a reason to dislike you. Mention your dog or your kids so that consumers see you in a dimensional way; skip over religion and politics where you are sure to make enemies no matter what you say.

This was my response:
On the whole, good advice–but I think it’s possible to succeed in social media without hiding your politics. As long as you don’t promote them in an offensive way. I’ve had spirited but friendly debates on political issues for years via social media. My politics are part of who I am, and it would be a blow against integrity to hide them.

I find that most people respect my stances, even when they disagree. And I am careful to challenge views while not attacking the person who holds those views, to keep the debate positive, to avoid namecalling or other forms of dumping.

Some of the people I disagree with strongly about politics have in fact sent me clients, endorsed my books, and had long, complex off-list explorations with me about our points of agreement and disagreement. I am seen as a friendly, helpful, and yes, opinionated person.

Shel Horowitz, award-winning author of Principled Profit: Marketing That Puts People First

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