Marketing Lessons from Barack Obama and John McCain
While we congratulate Barack Obama for his historic landslide victory, let’s remember that we marketers can take many lessons from this campaign. A few examples:
A transformative, emotion-based, positive campaign will trump a narrow,negative, issues-based campaign. Obama inspired hope, and gave millions of people a voice and interest in presidential politics that they hadn’t had before. The last two party nominees to try this were also successful: John Kennedy and Ronald Reagan (remember “It’s morning in America”?)
Take away your opponent’s advantages by neutralizing the rhetoric. McCain’s campaign claimed to put “country first”–but Obama was the one who walked the talk. His speeches were you-focused, his message was of unity and solidarity.
Stay on message. Obama was so good at this that even when he shifted the message (for example, embracing offshore drilling after opposing it), he wasn’t called on the flip-flop. Of course, this may be because McCain flip-flopped on all sorts of issues, and was pretty vulnerable.
Don’t apologize for your beliefs. Three out of the four most recent prior Democratic nominees–Dukakis, Gore, and Kerry–all crawled on their bellies with messages that basically said, “umm, I’m not really a liberal, I didn’t mean it, I’m soooo sorry!” And all three lost because doing that took the wind right out of their sails. Bill Clinton, who is not a liberal, didn’t play that game. Not surprisingly, he won. Obama never apologized, ignored the L-word, and didn’t even flinch when in the closing days, McCain revved it up and actually called him a socialist (traditionally, the kiss of death in US politics).
When you attack, don’t sling mud at your opponent’s character, but at the specific actions or positions: “You…sung a song about bombing Iran.” “That endorsement didn’t come easy. Senator McCain had to vote 90 percent of the time with George Bush and Dick Cheney to get it.”
Stay clean, tell the truth, and don’t do the things you attack your opponent for. After 21 months of intense scrutiny, neither Hillary Clinton nor John McCain could find much negativity of substance. The man apparently has no scandals. He’s in a strong relationship with his wonderful family, hasn’t been caught with his fingers in the till or with his pants down, and hasn’t shaken anyone down for money or votes. So the attcks were based on ridiculous stuff that didn’t stick:
All these vicious lies came back to bite McCain, and to draw huge turnout among Obama’s base.
The one accusation that stuck was about his lack of experience. Hillary’s “3 a.m.” ad was extremely effective, and swung Ohio and Texas into her camp. But McCain absolutely threw that argument away when he selected the even-less-experienced, ethically challenged, and totally clueless Sarah Palin.
Perhaps the most important lesson of all: When you really want something, work your butt off for it, be the kind of ieader that inspires others to help, and take nothing for granted. Obama’s on-the-ground organiation has been awesome since the get-go, and that was a decisive factor.
Finally, when the universe hands you a blessing, accept it. The economic meltdown was perfectly timed to provide enormous advantage to Obama, and he was wiling and able to run with it.
In fairness to McCain, I think a lot of the errors in judgment he showed were the result of his handlers. They apparently let him write his own concession speech, and this gracious, conciliatory, and beautiful message was not only his best speech of the campaign, it may have been the best of his career.
[…] Marketing Lessons from Barack Obama and John McCain […]
Conservatism’s current intellectual chaos reverberated in the Republican ticket’s end-of-campaign crescendo of surreal warnings that big government — verily,
Conservatism’s current intellectual chaos reverberated in the Republican ticket’s end-of-campaign crescendo of surreal warnings that big government — verily,
[…] unknown wrote an interesting post today onPrincipled Profit » Marketing Lessons from Barack Obama and John …Here’s a quick excerptComment by Shel Horowitz, Ethical Marketing Expert — November 7, 2008 @ 7:14 pm. Shel, excellent analysis. I tend to agree with just about everything you said, and take this as my favorite point:. “When you really want something, … […]
Thanks so much Shel, for cross-linking my guest article on the digital marketing lessons from Obama’s campaign. Like you said, Obama did chose the high road (except maybe for the tough negative ads on local stations). The lasting fallout of this election is that the American youth has finally discovered the joy of working for a bigger cause. I personally know Indian American kids as young as 14-15 who worked the phones to get the vote out The world is watching America closely, with great expecations:-)
Thanks so much Shel, for cross-linking my guest article on the digital marketing lessons from Obama’s campaign. Like you said, Obama did chose the high road (except maybe for the tough negative ads on local stations). The lasting fallout of this election is that the American youth has finally discovered the joy of working for a bigger cause. I personally know Indian American kids as young as 14-15 who worked the phones to get the vote out The world is watching America closely, with great expecations:-)
Shel, excellent analysis. I tend to agree with just about everything you said, and take this as my favorite point:
“When you really want something, work your butt off for it, be the kind of ieader that inspires others to help, and take nothing for granted.”
He really did that, didn’t he?
A flawlessly executed campaign, for sure. I’ve been watching it and learning from it for close to 9 months now, and even bought the domain PresidentOlbama.com 4 months back because of it! 🙂
All success
Dr.Mani
Shel, excellent analysis. I tend to agree with just about everything you said, and take this as my favorite point:
“When you really want something, work your butt off for it, be the kind of ieader that inspires others to help, and take nothing for granted.”
He really did that, didn’t he?
A flawlessly executed campaign, for sure. I’ve been watching it and learning from it for close to 9 months now, and even bought the domain PresidentOlbama.com 4 months back because of it! 🙂
All success
Dr.Mani
Thanks, all. RE: Jacqueline’s comment. Today a very interesting article was posted in India, discussing Obama’s marketing success from a much more MBA-in-Marketing kind of lens, and focusing heavily on Web 2.0. It’s must-reading.
My goal in the above post was more to use the ethics lens–but I’m glad someone else really got down with the amazing stuff he did online.
I couldn’t find a permalink, but the story is posted 11/7/08 and headlined Guest Article: 10 lessons for marketers from Barack Obama, and at least for the moment can be found at https://www.afaqs.com/main1.html
Shel Horowitz, author, Principled Profit: Marketing That Puts People First and foudner of the Business Ethics Pledge
Thanks, all. RE: Jacqueline’s comment. Today a very interesting article was posted in India, discussing Obama’s marketing success from a much more MBA-in-Marketing kind of lens, and focusing heavily on Web 2.0. It’s must-reading.
My goal in the above post was more to use the ethics lens–but I’m glad someone else really got down with the amazing stuff he did online.
I couldn’t find a permalink, but the story is posted 11/7/08 and headlined Guest Article: 10 lessons for marketers from Barack Obama, and at least for the moment can be found at https://www.afaqs.com/main1.html
Shel Horowitz, author, Principled Profit: Marketing That Puts People First and foudner of the Business Ethics Pledge
[…] Marketing Lessons from Barack Obama and John McCain Senator McCain had to vote 90 percent of the time with George Bush and Dick Cheney to get it.” Stay clean, tell the truth, and don’t do the things you attack your opponent for. After 21 months of intense scrutiny, neither Hillary … […]
Nicely said, Shel.
It is important, but not enough to take the high road. You’ve also got to unapologetically take a stand and be consistently (stay on message).
Humera.
Nicely said, Shel.
It is important, but not enough to take the high road. You’ve also got to unapologetically take a stand and be consistently (stay on message).
Humera.
excellent lessons to apply
excellent lessons to apply
Let’s not forget the way the marketing was carried out: on the Web – in all its forms. This was unprecedented. He used the new forms of communication, from smartly designed websites (Clinton’s was terrible and McCain’s was just sorry), to daily e-mails to text messaging and Twitter. Obama (and his people) totally get Web 2.0 – he’s the first to use the modern communications.
Also, let’s not skip his logo – which is now a cultural icon – so much so that you don’t even need the words any more. (McCain’s was not bad by ordinary standards, but Robin pointed out the star in the middle is military in nature (don’t forget he’s a war hero!).) Obama’s people developed this before his presidential announcement. The road into the sunrise captures the Hope theme brilliantly.
Lastly, I want to address something that Obama was criticised on: the DNC stage with the columns. People said it was presumptuously presidential. Well, first of all, what was wrong with THAT? Helping people see that he would look just fine as a president was part of the strategy. But also, it was a representation of the front of the Springfield, IL courthouse where he announced his run for president. Loads of columns and flags.
Smart, consistant, excellent branding, targeted outreach, right image, an unflappable candidate: these are the things that got a half-African, half-Kansan, Hawaiian-born black man elected president. Political historians and conusltants will be studtying Obama’s methodology for years!
Let’s not forget the way the marketing was carried out: on the Web – in all its forms. This was unprecedented. He used the new forms of communication, from smartly designed websites (Clinton’s was terrible and McCain’s was just sorry), to daily e-mails to text messaging and Twitter. Obama (and his people) totally get Web 2.0 – he’s the first to use the modern communications.
Also, let’s not skip his logo – which is now a cultural icon – so much so that you don’t even need the words any more. (McCain’s was not bad by ordinary standards, but Robin pointed out the star in the middle is military in nature (don’t forget he’s a war hero!).) Obama’s people developed this before his presidential announcement. The road into the sunrise captures the Hope theme brilliantly.
Lastly, I want to address something that Obama was criticised on: the DNC stage with the columns. People said it was presumptuously presidential. Well, first of all, what was wrong with THAT? Helping people see that he would look just fine as a president was part of the strategy. But also, it was a representation of the front of the Springfield, IL courthouse where he announced his run for president. Loads of columns and flags.
Smart, consistant, excellent branding, targeted outreach, right image, an unflappable candidate: these are the things that got a half-African, half-Kansan, Hawaiian-born black man elected president. Political historians and conusltants will be studtying Obama’s methodology for years!
Hey Shel,
Excellent points and I second your comments on McCain’s concession speech. Just as you said, it was gracious, conciliatory, and had a beautiful message.
Definitely not only his best speech of the campaign, but it may have been the best of his career.
Thanks for all of your insights.
All the best,
Ken
Hey Shel,
Excellent points and I second your comments on McCain’s concession speech. Just as you said, it was gracious, conciliatory, and had a beautiful message.
Definitely not only his best speech of the campaign, but it may have been the best of his career.
Thanks for all of your insights.
All the best,
Ken