Category: General Commentary

By Posted on Posted in Business Ethics, Ethics in Government, General Commentary, Politics, Uncategorized

The four big issues I name in this post’s headline–Ford Motor Company’s massive earnings losses of $5.8 billion in the third quarter of 2006, Enron CEO Jeffrey Skilling sentenced to 24 years, Democratic hopes raised with some 48 House seats in play and at least four of the six Senate seats needed to shift control expected to go Democratic, and the no-confidence vote President George W. Bush has been getting in recent polls–may seem on the surface to have nothing in common–but actually, there’s a strong thread running through all of them.

This is the common thread: The American people are totally sick of being lied to, manipulated, and stepped on by powerful interests who care only about a narrow agenda of partisanship and greed. To say it another way, the real issue in the psyche of America right now is ethics.

And as someone who has started an international movement to tilt business toward higher ethics and written an award-winning book, Principled Profit: Marketing That Puts People First, about how ethics is one of the strongest drivers for business success, I see this as a positive trend.

And it’s clearly time for a change, in both business and politics. In my opinion, the last ethical Presidents–both of them had a strong sense of personal integrity, even as their politics were vastly different–were Jimmy Carter and Ronald Reagan. Now, as regular readers of this blog know, I have no love for the policies of Reagan, or for some of the very creepy people he surrounded himself with (some of whom have prominent places in the GWB administration)–but the man himself always impressed me as someone who honestly believed in the things he was saying, and the numerous ethics scandals of his administration never seemed to enmesh him personally, and seemed far more a matter of a hands-off governance style. As for Carter…could anyone imagine that the man who freely admitted to “lust in my heart” but knew how to control that lust going through the shameful charade that Bill Clinton engaged in? And Carter as an ex-president has been a world statesman for social and economic justice around the world. I daresay he has made more of a difference in the last 26 years than in his four in the Oval Office.

So how does Ford fit into all of this? It’s simple. Not once but twice, Ford has been caught with its ethical pants down, putting short-term profit above human safety, failing to rework known design flaws that cause fatal accidents, because its actuaries decided that paying the wrongful death lawsuits would be cheaper than fixing the problem. You’d think the company would have learned from the mess it made with the Pinto’s exploding gas tanks in the 1970s, but they were back with the same attitude about the Explorer’s little problem staying upright in hot weather–a problem the company apparently was well aware of before the car even began production. Compare that short-sighted and dangerous attitude with the amazing response of Johnson & Johnson to the Tylenol poisoning scare–and it’s not at all surprising to me that J&J rebounded very quickly after spending a vast sum to warn everybody about the problem and institute a massive recall of all Tylenol products.

I can tell you that when I went car shopping two years ago, I didn’t even bother checking into Ford. I figured any company that would rather pay death benefits than spend a couple of bucks to fix a known cause of fatal accidents was not a company that I wanted to entrust with my family’s safety for the next five or ten years. And I suspect a lot of other people have done the same. The safety blowback may have even been a factor in Ford’s quiet decision a few years ago to purchase Volvo, a car manufacturer known for its concern with safety.

I would absolutely love to see Ford start practicing all the groovy, concerned, and earth-friendly messages that Bill Ford says the company stands for–but I have to laugh when we get all these Green talking points from the company that unleashed the massive, gas-hogging Expedition. Sure, Escape hybrids are a step in the right direction, but a small one. My non-hybrid gas-powered small sedans get better mileage than an Escape even with the hybrid boost. So I don’t expect that a lot of people buy Escapes because they want to save gas.

Skilling, of course, got hit hard in part because he was unlucky enough to have his literal partner in crime Ken Lay drop dead before the sentencing. But as the New York Times points out, the sentence was as strong as it was because people got hurt by his lies:

The higher sentence, the judge said, was because he found that Mr. Skilling had lied to the Securities and Exchange Commission about the real reasons for his sales of Enron stock before the company’s collapse in December 2001. Mr. Skilling said he sold the stock only because of the impact on the market of the 9/11 terrorist attacks.

And one very positive aspect of this case is that the government is going after his–and Lay’s–ill-gotten gains. Of course, the lawyers will get a huge chunk, but they are actually discussing restitution to those who were badly burned as the company’s failure sucked the life out of their retirement savings.

* * *

Before I close…a quick thank-you for several recent articles encouraging people to help stop future Enron and Ford scandals by joining the Business Ethics Pledge…and especially to blogger Jill Draperand e-zine editor John Forde (sorry, I can’t find a link, but you can subscribe to his newsletter at jackforde.com) for their rousing endorsements.

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By Posted on Posted in Ethics in Government, General Commentary, Uncategorized

It is possible that as many as 655,000 Iraqis have died in the invasion and occupation of that troubled country–the vast majority civilians.

This according to a study conducted by Johns Hopkins University epidemiologists, funded by the Massachusetts Institute of Technology’s Center for International Studies, and published in Britain’s premier medical journal, The Lancet. That link will give you the original (not very readable) article in PDF format.

The results were much more accessibly summarized in The Guardian, a major UK newspaper,

Thus they calculate that 654,965 Iraqis have died as a consequence of the invasion. It is an estimate and the mid-point, and most likely of a range of numbers that could also be correct in the context of their statistical analysis. But even the lowest number in the range – 392,979 – is higher that anyone else has suggested. Of the deaths, 31% were ascribed to the US-led forces. Most deaths were from gunshot wounds (56%), with a further 13% from car bomb injuries and 14% the result of other explosions.

I became aware of the study through a commentary by Paul Craig Roberts, who had been an Assistant Secretary of the Treasury under conservative President Ronald Reagan. Roberts is blunt–he calls it “genocide.”

So even some people with solid Republican conservative credentials are saying “enough!”

I think this study provides a leverage point for organizing. Just as we don’t want to be complicit in the deaths at Darfur, we (those of us who are American or British, anyway) certainly want no complicity in the genocidal actions of our own governments.

It is time to demand withdrawal–NOW! With a concerted effort and a firm commitment to rapid withdrawal, the troops could be home in 60 or maybe even 30 days–and we would stop making enemies and inspiring future terrorists. It is long past time to admit that the US/UK Iraq policy is a massive failure, a disaster, and deadly to the lives of the people we are supposedly there to protect.

Out now!

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By Posted on Posted in Ethics in Government, General Commentary, Uncategorized

Quixotic it may be–but a few concerned people are launching a last-minute effort to pass emergency legislation mandating the presence and use of emergency paper ballots in the event that voters would otherwise be turned away because of voting machine failures.

The bill is far from perfect. It doesn’t specify much about how to do this.. It has a sunset clause and is designed only for the coming November 7 election (why not make it permanent?) and of course it would be a royal pain for every city and town clerk in the country, and every administrator of polling places.

Still, it’s the right thing to do. The right of people to show up and cast a vote is fundamental and crucial if we are to call ourselves a democracy.

Follow the link above to read the Act and contact your Representative by clicking here. Yes, it’s way too little and probably too late. But it’s an important first step. Remember what Margaret Mad said about a small committed group being the only thing that ever changes the world.

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By Posted on Posted in Ethics in Government, General Commentary, Uncategorized

A lot of things have happened on a September 11th. I’ll talk about three of them. Two were Days of Infamy, one a Day of Honor.

September 11, 1906, one hundred years ago today. Gandhi launched his first massive civil disobedience campaign, against the Apartheid government of South Africa. Civil disobedience can be traced as far back as the Bible, but sustained and organized campaigns were new with Gandhi, as far as I know.

September 11, 1973. In a US-backed coup, the dictator Pinochet overthrew (and killed) the democratically elected President, Salvador Allende, leading to over a decade of repression, disappearances, and totalitarianism. Henry Kissinger is not a popular guy in that country.

And then, of course, September 11, 2001. It may be many years before we know the full extent of what happened on that day, who was behind it, and who allowed it to be carried out. It is almost certain that elements of the US government were at least aware, if not complicit–and the trail of bad policy stemming from that day to this is one of our modern shames.

We can only be a democracy if we promote democracy. Here and abroad.

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By Posted on Posted in General Commentary, Uncategorized

40 percent of American consumers have no plans for a vacation over the next six months. And that makes me very sad.

In many countries, vacation is almost a divine right. Four or even six weeks of vacation is the norm, and those vacations are used. In the US, unless you’re a teacher, you’re lucky if you even get two weeks. And even then, according to the Travel Industry Association,

The average American expects his or her longest summer trip to last only six nights. And it takes three days just to begin to unwind.

One of the reasons I am self-employed is that I like vacations. I don’t have anyone paying my salary when I’m traveling, but I usually manage to get about six weeks off per year (in chunks of anywhere from a couple of days to a couple of weeks). That recharge time is soooo important!

Fortunately, at least a few companies, including PricewaterhouseCoopers, are beginning to recognize the importance of time off. The accounting giant (with 29,000 employees) closes the company completely for 10 days around Christmas and 5 at July 4th.

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By Posted on Posted in Ethics in Government, General Commentary, Uncategorized

They still don’t get it! No matter how many times the courts and Congress tell them that torture is not OK, the Bush “do-it-my-way” Executive branch continues to duck, to twist, and to cause shame for thinking Americans.

The latest, as reported in the Washington Post, is a scheme to retroactively immunize CIA and other government torturers by making their crimes no longer crimes.

Disgusting!

Meanwhile the Bushies yap about how taking away the “right” to spy on American citizens will mess up their war on terror, which they’ve messed up quite well enough without outside help. Fortunately, yet another judge disagreed with them.

Sooner or later, it will have to dawn on these people that they are, in fact, bound by the laws they are charged with upholding. Meanwhile, there’s always the voting booth–IF we can be assured that those who count the ballots aren’t trying to throw the election again.

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By Posted on Posted in Abundance and Prosperity, Frugality/Frugal Fun, General Commentary, Uncategorized

I have been writing about abundance for many years–and particularly the idea that you can have an abundance-filled life even if your wallet is approaching empty. This is the focus of my first website, Frugal Fun, which I set up back in 1996–and of my fourth book, The Penny-Pinching Hedonist: How to Live Like Royalty with a Peasant’s Pocketbook, from back in 1995.

So when my friend Bob Burg wrote in his wonderful Winning Without Intimidation newsletter about Kyle MacDonald, a young Internet- and media-savvy Montrealer who traded a single paperclip, and then traded the resulting trades, until he ended up–in only 14 steps–the proud owner of a house, I went off to view the TV segment.

ABC’s 20/20 did an eight-minute profile on Kyle’s journey–and eight minutes on network TV is kind of like the amount of coverage when a major head of state dies. Many news segments are under two minutes.

He started by posting his paperclip, and his dream, on Craig’s List, and it spiraled out from there to inclue encounters with rock star Alice Cooper, among others.

It took him exactly a year. Oh yes, and he clearly had a great deal of fun along the way!

Each trade was carefully documented–though the TV segment doesn’t answer the question of who flew whom around the US and Canada to connect, and at what cost. The recent trades, obviously had a lot of media attention, and probably a lot of media footing the bill. But I wonder how it worked out in the beginning. If the goal is to create abundance, it doesn’t make a lot of sense to me to interject plane fare.

Kyle’s own site is called, not surprisingly, One Red Paperclip–and perhaps also not surprisingly, it’s actually a Blogger blog–which means it’s free.

You go, guy!

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By Posted on Posted in Ethics in Government, Events, General Commentary, Uncategorized

For several years, I’ve wondered about the failure to scramble fighter planes on 9/11 to intercept the hijacked jets. I’ve ready all the conspiracy theories, and agree that the series of coincidences is not plausible, and probably not random. However, now that the transcripts of NORAD’s Northeast control center (NEADS) have been released, it seems very clear to me that whatever conspiracies might have been in play, NORAD’s controllers weren’t a part of it.

Michael Bronner, writing in Vanity Fair, uses the actual transcripts of NORAD/NEADS control room operations on that fateful day, with his explanation and commentary. Bronner, an associate producer on the movie United 93, has the background to interpret what the cryptic military language actually means–and most of his commentary is simply explaining what we hear (yes, you can actually listen to several brief clips).

The article is long, and includes large sections of actual transcripts. I recommend printing it out and reading carefully (and listening to some of the clips).

What I come away with…

  • NORAD did absolutely the best job they could, given the lateness and dearth of information that should have been pouring into them from the first moment it was known that one plane had been hijacked
  • The government was completely unprepared for the possibility that planes would be hijacked by trained pilots who would know to turn off the transponder beacons that establish aircraft location for air traffic controllers
  • They only had four fighter jets to scramble, and they did scramble them, as well as call in additional resources so that by day’s end, 300 jets were patrolling American cities–but because of the late notice and the equipment’s failure to track planes with transponders disabled, they couldn’t intercept–and misinformation such as the belief that American flight 11 was still airborne and headed for Washington (not to mention that there were reports of over a dozen possible hijackings) didn’t help
  • There may have been a cover-up in NORAD’s testimony to the 9/11 Commission–but the incorrect testimony just as easily could have been faulty memory or misunderstanding rather than malice
  • Any order to shoot down civilian aircraft could only come from the President–and as we all know, GWB was reading children’s stories in Florida at the time
  • Dick Cheney lied about agonizing over the decision whether to shoot down Flight 93, which crashed in the Pennsylvania farm field within seconds of his first being notified that it was off course

    • What this article establishes in my mind is that NORAD’s people behaved phenomenally well under conditions more stressful than any in history–but they had antiquated and inadequate equipment, antiquated and inadequate and in some cases completely false information, and no chance to preemptively block the hijackers from reaching their targets.

    I commend their courage, and I thank Vanity Fair for running the article. Now…was there a conspiracy involving other aspects of 9/11?

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    By Posted on Posted in Business Ethics, Ethics in Government, General Commentary, Uncategorized

    Here in Massachusetts, the failure of the massive road project in central Boston known as the Big Dig has been front-page news for about a week. A recently-married motorist was killed when a tunnel ceiling collapsed on her car; her husband managed to crawl out a window and escape.

    To his credit, Republican Governor Mitt Romney cut short an out-of-town trip, stepped in, assumed (long-overdue) control over the project, and began immediate inspections–inspections that revealed thousands of glaring safety errors in many parts of the project.

    Throughout its decades-long construction, the Big Dig has been plagued by cost overruns, corruption, allegations that inferior materials were used, and other problems. And almost as soon as the tunnels under Boston Harbor were opened (not that long ago), they began to leak. We already knew it was a boondoggle. Now it seems that both the design and engineering were deeply flawed and the largest/most expensive single road project in US history has been a failure.

    One has to question whether proper government oversight, complete with thorough inspections at every step of the way, would have shown the shoddy materials and flawed engineering without someone having to die.

    Meanwhile, here’s another example that corruption has human costs.

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    By Posted on Posted in Customer Service as Marketing, General Commentary, Uncategorized

    My good friend and colleague Bob Burg, author of Winning Without Intimidation, recommended Robert ringer’s newsletter. I was surprised, since Ringer is best known as the author of Winning Through Intimidation.

    But on Bob’s recommendation, I went in with an open mind. And so far, I’m impressed.

    Visit his most recent newsletter and scroll down to “Letting Go of Your Pacifier.” He tells people to get a grip, not to be seen as overwrought, and remember that first of all, things that seem like life-and-death matters often turn out not to be so, and second, that often, we grow and learn from the crises and not just the opportunities. Oh yes, and if you’re the kind of person who gets so caught up in, say, a major sports event that you start throwing things at your TV, he tells you to get a life. (He’d probably say the same about my addiction to politics.)

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