Tag: spam

By Posted on Posted in Advertising, Branding, Copywriting, language, Marketing Techniques and Philosophies, Politics, propaganda, Psychology, Shel's Personal Life Tagged with , , , , , ,

There’s one Democratic Party candidate for Congress whose annoying emails just pushed me over the edge. But the Democratic Party is routinely guilty of this, and I’ve gotten off many of the lists of their various front groups. And probably, so are the Republicans (I’m not on their lists).

As I moved a full 100 emails received in the past month from this candidate’s organization or the Democratic Party on behalf of this candidate, I noted once again the in-your-face headlines. Here are just some of the examples from just the past week, in the order I received them (spacing, emoticons, and capitalization in the originals):

  • Special Election RUINED
  • TERRIFYING prediction
  • this just got WORSE (Paul Ryan)
  • ? Paul Ryan = FURIOUS ?
  • please, please, PLEASE
  • HUGE mistake
  • No!!!!!!!
  • R U I N E D

I’m a copywriter. I know what this candidate’s team is doing, and why. I know which hot buttons they are trying to push. But just as too much of the finest food still gives you a bellyache, too much hot-button-pushing makes the mechanism seize up. I’ve received 14 separate messages since Sunday morning (I’m writing this on Tuesday morning). It feels like marketing by assault rifle.

My response mechanism seized up. I put them on the not-giving-any-more-money list and unsubscribed. The form asked for a reason, and here’s what I wrote:

I don’t like your constant-crisis approach. I just deleted 100 emails from you all screaming at me, most unopened. I’m really sick of “the Republicans are out to get us, send us money again.” And also sick of “we’re on the verge of victory, send us more money.” I wish [Candidate name] well and hope he wins, but I want the Dems and especially [Candidate name] to market to me via intelligence and not fear. I am a marketer and have run successful campaigns.

Can’ we be better than this? I want candidates who will tell me what they will do FOR their district and their country, and not just that a powerful opponent hates them.

A citizen votes. Photo by Kristen Price.
A citizen votes. Photo by Kristen Price.

Remember: you are in someone’s email box because of the recipient’s good graces. Don’t abuse the relationship or overstay your welcome. If you annoy, you don’t get read, and eventually, you lose a subscriber. You could even find yourself blacklisted for spam.

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By Posted on Posted in Business Ethics, Marketing Trends/News Tagged with , ,

If you get a note like this and wonder, where do I know this person from–you don’t.

When are these jerks going to realize that the Internet is a powerful way to make an honest living and they don’t have to stoop to these ridiculous frauds?

Hi shel I know you were expecting to hear back from me much earlier but I didn’t want to get back to you empty-handed. I finally found the perfect stock for you and I am confident that it will make you some serious profit. Remember the one I told you about in November of last year right? You did very well on it and I think this [TICKER SYMBOL REMOVED TO AVOID PUBLICIZING IDIOTS] stock will do the same for your portfolio again. I have to let you know though that I’m not the only one who found out about [TICKER SYMBOL REMOVED] today. A few of my colleagues are aware as well and they are telling their friends and family about it so I must advise you to move fast if you want to buy it. I think it’s trading at just around 15 cents right now, if you wait too long it might be at 30 or even higher and at that time I won’t be able to safely advise you to buy it. You can buy as many shares as you can first thing at market open on Friday or worst case scenario buy it on Monday but move fast. I know you don’t care about what the company does because you know I’ve done all the due diligence for you already but [TICKER SYMBOL REMOVED] is actually amazing and I think it will do much better than even the one I told you about a few months ago. One of the company’s divisions offers mobile software solutions for the gaming industry. The mobile apps allow customers to play lottery and other games of chance and skill on their smartphones. The software is extremely advanced and could be the backbone of all mobile casinos in the future. It is expected that the US will legalize online gaming in the near future and this could catapult [TICKER SYMBOL REMOVED] to new highs however even without that the company’s software is extremely valuable in the rest of the world and could become extremely profitable. Something big is definitely brewing at the company. I heard something about buy out rumors but I don’t have all the details yet I will keep you posted over the coming days or weeks. Anyway I won’t bore you with much more blabber, but if you have a second do check out [TICKER SYMBOL REMOVED]. By the way I will be expecting a nice gift from you once you make fat bank on this one and a nice dinner with the wives is in order. It’s been too long since we last spent a good evening over a bottle of wine. I was going to call you to tell you about [TICKER SYMBOL REMOVED] but I figured youre probably asleep now with those crazy shifts you’ve been working. Take care and call me if there’s anything. Talk soon Your favorite friend and only broker 🙂

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By Posted on Posted in Marketing Techniques and Philosophies, Technology Tagged with , , , , , ,

Anybody else out there hate robocalls and refuse to do business with them?

I’m a self-described “publicity slut.” I average well over 100 media publicity placements per year. I spend a lot of time reading and responding to reporter queries, posting to discussion lists, commenting on blogs, participating in social media, etc., etc., and I recommend these tactics to my clients and to the readers of my books on marketing. And I actually get some very good clients from free listings.

So why do I hang up on all the robocalls that greet me with “press 1 to update your free listing” (and I seem to get several of these robocalls every week)?

For a whole bunch of reasons. Here are seven among many examples:

  1. I don’t know who the company is. There is no greeting on these robocalls, just the command. I have no idea who they are, whether they have a pre-existing relationship with me, what kind of reputation it has, and whether anyone uses this database.
  2. I don’t know if the company using the robocalls even has a public database, or if the robocalls are just a scammy way to gather information for nefarious purposes.
  3. There’s no clue about how easy or hard it will be to update this listing. Will it take me two minutes…or two hours? There’s no way to ask the robocall.
  4. Since the update is by phone, accuracy is a concern.
  5. I am sure there’s going to be an ask for money somewhere, and I don’t want to invest (potentially) a whole lot of time only to find out that I’m not eligible because, for instance, I don’t choose to buy a copy of the directory for several hundred dollars. I have learned from hard experience that free often comes with a catch, and free via robocalls will be pretty much guaranteed to have a catch.
  6. I also don’t want to proceed down this road without knowing the real price or any other terms and conditions.
  7. And the biggest reason of all: if you are trying to sell me something, I want contact with a human being who can answer my questions; robocalls don’t cut it in my world.

From one marketer to another, I have to ask: why are you running up your phone bill with this useless, wasted marketing?

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By Posted on Posted in Advertising, Marketing Techniques and Philosophies, Shel's Personal Life Tagged with , , ,

There was a note on my contact form today that I was 98% sure was junk mail…but it touted a legitimate product (NOT sex, drugs, or casinos), was hand-posted to my contact form, and had a gmail address—so in case it fell into the other two percent, this is what I wrote:

Are you asking for help with marketing this product, or simply spamming my contact form? If the latter, I strongly suggest you NEED help with your marketing, as spam makes enemies, not sales.

Let me know if you want information on my marketing services.
Not that I really expect to hear back from her (or necessarily even want her as a marketing client)—but it was an interesting exercise that took under 1 minute. Of course, now I’m spending ten minutes blogging about it–but I get new content out of the deal.
Yes, spammers are potentially a target audience for legitimate and ethical marketing consultants like me. But in most cases, they would be difficult clients to attract, totally clueless, not likely to pay real money, and not necessarily the best clients to work with. And I’ve got plenty of clients I enjoy working with.
So why did I bother? I don’t know; something about this particular note called out for a response. Maybe this is the one in ten million who is educatable? Anyway, it felt soooo good to write that second sentence.
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By Posted on Posted in Advertising, Demographics/Psychographics, Marketing Techniques and Philosophies, Shel's Personal Life Tagged with , , , , ,

The other day, I was checking my e-mail from the B&B I was staying in during a short visit to the Ft. Meyers, Florida area—and what do I see but a spam mail with the headline, “Sanibel Vacations.”

Normally, I’d delete this unread. But as it happens, Sanibel was about fifteen minutes’ drive from where I was, and I was planning to go there the following day. I actually opened up the e-mail, to discover that it was about lodging options. Not of interest; I was very happy with the B&B.

In the same batch, there was quite a bit of other travel spam: Hawaii, Italy, and I forget what else. These show up every day. But I don’t remember seeing spam about Sanibel more than once or twice in the past. Could this ad actually have been triggered by my logon from so close by the previous day, or was it actually random? It didn’t occur to me to check the sent time or other clues before hitting delete.

I wouldn’t have been at all surprised to get a popup or banner ad; that’s old news. For years, for instance, Facebook thinks I live in Alaska part of the time, because my virtual assistant sometimes logs in for me, and that’s where she lives. I regularly see ads from both Alaska- and Massachusetts-based advertisers. And I’ve noticed that my son the oboist will get classical music ads, while I get business and environmental messages, even though we log on through the same wi-fi network.

But this wasn’t a popup; it was an e-mail. Which means if it wasn’t an accident, someone has developed a rather scary system that matches a network’s IP address, an offer the robot thinks is relevant (which didn’t happen to be true this time—but would have been if the ad had been for restaurants or attractions)—and the address I was checking in Mail2Web, which doesn’t happen to run through my Gmail account and is not the dominant address associated with my iPad (I don’t expect any privacy when Google is involved).

To make it even more spooky, I’m writing this on the airplane back homeward, and this month’s Southwest Spirit has an article on predictive marketing, of all things, and the coming revolution in targeting enabled by smartphones. I have an old-fashioned dumb cell phone that never goes online, and I don’t have the phone features enabled on my iPad. Yet I got that particular ad.

Just a coincidence? I really don’t know. What do YOU think?

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By Posted on Posted in Abundance and Prosperity, Energy & Sustainability, Entrepreneurship, Frugality/Frugal Fun, Green Business, Marketing Techniques and Philosophies Tagged with , , , , ,

Maybe once or twice a year, I actually get an unsolicited bulk e-mail that is targeted, relevant, and has a subject line that makes me open it. nd while I absolutely detest spam, I don’t object to this. If I am exactly the right audience for an offer, it’s not spam; it means a company is doing its homework and compiling a list of actual prospects.

This morning, I got one with the subject, “recycle related/reuse and swap search engine.” Since I write about the environment and have a 40-year commitment to encouraging reuse, I opened the e-mail.

This is an excerpt:

ecofreek.com is a search engine that searches the web for free and ‘for swap/trade’ items people no longer need from over 45+ major sources, providing the most diverse and accurate results anywhere in the world.

Also included are items for trade like books, sports equipment, antiques, automobiles, bicycles, motorcycles, CDs/DVDs, computers, property, seeds/gardening supplies, and lots more.

We also encourage people to exchange and re-use items though our search engine and also our ‘places to give things away’ section. Feel free to recommend us new resources as well, we have a section we link to other environmental/green sites.

We hope you enjoy your experience at our site and welcome any and all feedback.
Please contact me for any questions about our site/service or working together.

Sincerely,
Nicole Boivin – Founder

She also included her personal e-mail and phone number.

So I went over to look, and I like what I found (mostly).

As a longtime participant in Freecycle.org, I was interested to compare. I found several major differences:

1. The search engine is elegant and allows you to choose a geographic area ranging from your own town or US state to anywhere in the world. Freecycle restricts you to your own community.

2. Ecofreek is web-based, rather than e-mail-driven, which means you can search for what you want instead of just posting a wanted or offered notice and hoping for response.

3. Freecycle is about gifting. While gifting is an option at Ecofreek, swaps are also encouraged.

I did get very weird results when I clicked a suggested link (not a database result) for free samples of Kashi. And I do see that this site will need to be prepared to deal with people spamming the message boards (I saw one or two noncommercial spams). But I think it’s a good addition to the frugality and environmentalism toolbox.

And I will write to Nicole and ask her how I get listed in the environmental section she referred to.

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By Posted on Posted in Advertising, Marketing Techniques and Philosophies Tagged with ,

Latest idiocy in my inbox:

Avoid the PR Spam Blacklist

Last week a well-regarded blogger published and blacklisted the names of individual PR firms and publicists who have sent “unsolicited (and almost always irrelevant) product pitches.”

While we know that you do not set out deliberately to “spam” journalists, it is clear that the practices that we have relied on in the past are no longer effective for engaging today’s media. Many of these practices are, in fact, counterproductive.

Our industry is changing.  And as professionals, we must adapt to the way that our audience – the media – is doing business today. Journalists want story ideas they can use. Journalists don’t want an email box full of spam.

New rules require new tools. And we think our application…(Named product and sales pitch begin here)

Hello–how did this happen to get into my in-box? If you guessed as a spam, you’re right. I have no prior relationship with this company, and if spamming me with a message about how spamming is ineffective is any indication of their intelligence, I’m not going to have a relationship with them.

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