The Best Way to Get New Clients
Why have I been mostly absent from my own blog lately? Because I’ve been working long hours on behalf of a client who had some pressing and time-consuming needs—including hands-on media training, helping him hire a PR assistant, and getting out a rush press release with a very short window of opportunity.
How did I get that client? A referral from a client whose book I produced a couple of years ago. That original single project has now turned into work for four different clients, putting a significant amount of money into my bank account.
It’s hard to beat a direct referral from a delighted client, unless perhaps with a direct referral from a well-respected industry guru (and I get plenty of those, too, including one earlier this week). In both cases, they come to you pre-sold, and if you don’t mess things up, they want to work with you.
Plus, since they came through referral, they often are happy to refer others. Your marketing cost: zero.
Of my seven most recent major clients, three were referrals, one I met at a networking event, one found one of my websites, and one remembered me because I wrote an article about her years ago. I’m not sure how the sixth found me, will have to check.
To get referrals: do the best job you can, and encourage your thrilled clients to tell others about you. If you’re in an Internet social media community together, and the client expresses delight privately, ask that client to share this feeling with the community (that’s when you start getting referrals from industry leaders).