Mashable: Whole Foods Boycott Impacts Brand's Reputation

Whole Foods’ standing is less than it was before CEO John Mackey wrote a well-publicized op-ed in the Wall Street Journal, attempting to put the brakes on health care reform. According to Mashable.com, which covers social media, positive perceptions of Whole Foods dropped 10 points in a week, and a 13 point drop in the perception that respondents would be proud to work there. Mashable also notes that the boycott group launched on Facebook is up to 27,000 members.

I’ve been very vocal over the years, saying that strong values can add business value and profitability–most loudly in my award-winning sixth book, Principled Profit: Marketing That Puts People First. Does this mean that CEOs shouldn’t be vocal in expressing their opinions on issues of the day?

Not at all. To me, it indicates that CEOs should choose businesses where their key demographic is in alignment with their values. Whole Foods’ constituency is overwhelmingly liberal-to-progressive. If management is shown to be ultra-conservative, their stand may “play in Peoria”–but not necessarily in Cambridge, Berkeley, Austin, Ann Arbor, and the other progressive communities that have welcomed a full-service organic and natural supermarket.

Facebooktwitterpinterestlinkedinmail

A lifelong activist, profitability and marketing specialist Shel Horowitz’s mission is to fix crises like hunger, poverty, racism, war, and catastrophic climate change—by showing the business world how fixing them can make a profit. An author, international speaker, and TEDx Talker, his award-winning 10th book, Guerrilla Marketing to Heal the World, lays out a blueprint for creating and MARKETING those profitable change-making products and services. He is happy to help you craft your messaging and develop profit strategies. Learn more (and download excerpts from the book) at http://goingbeyondsustainability.com