Hiring fair picture. U.S. Army photo by Bryan Williams, licensed under Creative Commons
Hiring fair. U.S. Army photo by Bryan Williams, licensed under Creative Commons

I’ve long been an advocate of hiring practices that give a leg up to those who don’t have a stable or steady work history. In fact, my most recent newsletter (published less than two weeks ago) highlights a company that pioneered this and now consults with other companies on how to implement open hiring. That article focuses on the positive bottom-line benefits their clients experience as they hire “unemployables.”

Today, I stumbled onto another great  example: a company whose products are deliberately eco-friendly, allowing reuse of old rubber and keeping thousands of pounds out of landfills (or worse, incinerators)–and whose workforce is roughly half ex-cons–with great results. Rather than paraphrase, I invite you to read the original article (the link is in this paragraph).

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Earth Lightning, by Stephanie Hofschlaeger
Photo by Stephanie Hofschlaeger

While it sounds deeply pessimistic, I was actually extremely encouraged to read this quote by ecopreneur Paul Hawken in Sierra Magazine (part of a long excerpt from his new book, Regeneration):

Most of the energy we use, whether it be coal, gas, or oil, is wasted, meaning the energy does no useful work. Energy, in its thermal or electrical form, powers systems that are badly designed and poorly engineered, including our buildings, cars, and factories. According to the National Academy of Engineering, the United States is approximately 2 percent efficient, which means that for every 100 units of energy employed, we accomplish two units of work.

Why? Because if we are wasting 98 percent of our energy that means all we have to do engage in a drastic campaign to increase efficiency and conservation. I’d guess that if we can get our efficiency up to 50 percent, we’d never have to drill for more oil and gas or mine for coal and uranium. If we can reach 80 percent, we’d be actively reversing catastrophic global heating. While the technological challenges are steep, they’re not insurmountable—and even if we can go from 2 to 10 percent efficient (and THAT I think we can do easily and relatively quickly, since other parts of the world, including Northern Europe, use far less energy per capita than we do in the US), the changes will be enormous. A lot of this can be done just by thinking different. For example, most of the fuel a car consumes is to move the car itself, not the passengers. If we can cut the weight of a car in half, or carry more people at a time, more of the fuel goes to moving the people and less to moving the vehicle.

Hawken says 82 percent of our carbon output is from burning coal, oil, and gas. So, since we’re wasting 98 percent of the energy those combustion reactions produce,  being more efficient will lead directly to less carbon going into the air and sea.

He concludes with a clarion call to address social justice here and now, as a necessary step to cleaning up our energy act:

To reverse global warming, we need to address current human needs, not an imagined dystopian future.

If we want to get the attention of humanity, humanity needs to feel it is getting attention. If we are going to save the world from the threat of global warming, we need to create a world worth saving. If we are not serving our children, the poor, and the excluded, we are not addressing the climate crisis. If fundamental human rights and material needs are not met, efforts to stem the crisis will fail. If there are not timely and cumulative benefits for an individual or family, they will focus elsewhere. The needs of people and living systems are often presented as conflicting priorities—biodiversity versus poverty, or forests versus hunger—when in fact the destinies of human society and the natural world are inseparably intertwined, if not identical.

Social justice is not a sideshow to the emergency. Injustice is the cause. Giving every young child an education; providing renewable energy to all; erasing food waste and hunger; ensuring gender equity, economic justice, and shared opportunity; recognizing our responsibility and making amends to myriad communities of the world for past injustices—these and more are at the very heart of what can turn the tide for all of humanity, rich and poor, and everyone between. Reversing the climate crisis is an outcome. Regenerating human health, security and well-being, the living world, and justice is the purpose.

As Rebecca Harrington has pointed out, “In a single hour, the amount of power from the sun that strikes the Earth is more than the entire world consumes in an year.” Multiplying that hour by 24 hours in a day, 365 days in a year, we learn that just from the sun, we have 8760 times as much energy coming in as we use. This doesn’t even count wind, hydro, geothermal, and many other promising, truly green technologies that can be designed and deployed in ways that minimize harmful impact (that’s another area where we need to work; not all alternative energy deployments are well-thought-out).  I personally favor small-scale, decentralized installations that are designed with the particular site in mind and are easy and clean to install, service, and eventually disassemble–along with solar and wind on non-forest locations that have already been built upon. Building and vehicular rooftops, parking lots, and highway median strips are all very promising places for green energy deployment, to name a few possibilities.

In short, once we make the transition–and we absolutely need to–we can live perfectly well without the dirty and destabilizing fossil and nuclear technologies we currently rely on–and the first step is getting more work out of the energy we’re already using.

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While searching “electric lawn service near me,” I found this CNN story from 2000 miles away that describes an eco-village sold down the river by the new owner of the land.

It is very unfortunate that the original developer didn’t get any guarantees that a buyer would maintain the fossil-free commitment written into the sale documents. Nonetheless, I think a creative and skilled attorney could make a number of different legal arguments that could force the developer to honor the agreement. Could the Environmental Defense Fund? perhaps take this on? It would be a great precedent to say that a community developed specifically as an eco-community could not then be put at the mercy of eco-hostile development.

As a non-lawyer, all I can do is speculate about the arguments a lawyer might use to block the conversion of the acquired parcels to fossil fuels (I have no idea if any of these would hold up in court and I am not presenting this as legal advice). Arguments could be made about such harms as

  • Introducing new health risks (especially to children)
  • Negative progress on climate that goes against International, US,Colorado, and neighborhood climate goals
  • Adverse possession (a doctrine that gives rights to squatters in certain circumstances)
  • The deliberate destruction of a cohesive intentional community
  • And of course, about consumers’ rights: this could clearly be seen as bait-and-switch: buying into a community with a stated purpose, and having that purpose violated, even shredded.

After all, a group of children have sued for climate justice, and the US Supreme Court recognized that their suit had validity (there have been many conflicting decisions on this case, however).

But the courts aren’t the only recourse. I do know something about organizing movements, and these neighbors should be organizing a movement. To list a few among many possibilities, they could be:

  • Organizing mass protests outside the developer’s office
  • Saturating the local paper with letters to the editor and op-eds
  • Enlisting allies in powerful environmental organizations, of which Colorado has no shortage
  • Protesting at the capital in Denver that their rights are being taken away
  • Contacting the press ahead of and after all of these events
  • Physically but nonviolently blocking attempts to connect the pipelines (note: this is illegal civil disobedience and participants might be subject to arrest)
  • Researching obscure laws that might provide tools that can successfully block the connection
  • Organizing boycotts and other public shamings of the developer

Plus, I really have to wonder what the developer is thinking. Eco-friendly homes are in high demand, can often sell for more than the price of comparable fossil-powered homes, and prove a skill set that many homeowners want. After all, people moved from other states just to participate in this community. And forcing eco-hostile housing development into an eco-friendly community is a recipe for public relations disaster and a bad, bad reputation.

Why not simply stop, think about the benefits of keeping this community identity, and use it as a marketing tool? That would make so much more sense than risking ongoing hostility, a ruined reputation and possibly much worse.

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If you’re wondering how social entrepreneurship works at a marquis company, try this New York Times interview with Patagonia’s recent CEO, Rose Marcario.

I’ve cited Patagonia many times as an example of a company that gets a lot of things right. Social responsibility is part of its DNA and has been from the very beginning. I was very intersted to learn about some of the initiatives under Marcario’s leadership, and particularly the open embrace of political activism.

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We still have a long way to go on eco-friendly packaging. I just finished a box of crackers. I washed out the plastic tray and will add it to the plastics recycling bag when it dries, put the box in the paper recycling bin, and threw away the shrink-wrap around the tray in the actual trash.

cracker box, tray, and inner shrinkwrap
Excess packaging: cracker box, tray, and inner shrink-wrap. Photo by Shel Horowitz

Most people won’t bother to do all this. Designers: this is a profit opportunity for you: create packaging that people only have to put in one place when it’s over, and that can be repurposed later–and remember that today’s compostable “solution” is only an alternative if people have access to an industrial compost facility. Most people don’t.

And businesses: as you adopt truly eco-friendly packaging, you’ve got a branding and marketing opportunity.

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Singapore's Marina Bay. Photo courtesy Wikipedia Commons.
This challenge is based in Singapore. Photo courtesy Wikipedia Commons.

Just found this announcement as an ad on a story I clicked on in Eco-Business, an Asian environmental newsletter that often has cool and unusual stories. If you have a project needing funding in urban food production, circular packaging, or decarbonization that could work in an urban tropical area like Singapore, get thee over to The Livability Challenge page. RIGHT NOW.

Finalists in The Liveability Challenge 2020 could secure the following:

• Up to S$1 million in funding by Temasek Foundation•
• 1-year venture building package at The Circularity Studio •
• A mentorship with Closed Loop Partners •
• A spot in TXG Sustainability Business Accelerator Program •
• and more to be unveiled •

I have not vetted and have no more information other than what’s on that page. But if you enter and get selected, I’d love to know that you heard about it from me. In fact, if you have a cool idea like that and have no interest in the contest or aren’t chosen, please share it. If I like your idea, I’ll give you a brief marketing consultation, no charge. And I might ask if I can feature you in an article or blog post. Of course, I won’t disclose your idea to anyone without your written permission.

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Every year, bestselling author and social media visionary Chris Brogan challenges his huge reader base to come up with three words to provide focus for the coming year. This year, I decided to take the challenge for the first time since 2016. My three words are:

  1. Clarity (click to read Part 1, where I discuss this word)
  2. Justice
  3. Healing

Justice

Nonviolent peace demonstration in Britain
Nonviolent peace demonstration in Britain

Today’s installment is about Justice, and how it shapes both my career and my activism.

My career has evolved quite a bit from its founding (as a term-paper typing service!) in 1981. For the past several years, I’ve focused my writing, speaking, and consulting on helping business turn hunger and poverty into abundance, war into peace, and catastrophic climate change into planetary balance. By showing companies how to make a profit doing this, I hope to leverage far greater change than I would if I tried to motivate them through guilt, shame, and fear.

Lets make this concrete: I listed several benefits for each of five different examples in this blog post.

Ready to know more?  In the very early phases of this shift in my business, I did a TEDx talk, “Impossible is a Dare.” (you have to click on “Event Videos”, and then on my talk). It’s a nice 15-minute introduction to this idea as it existed in 2014; I’ve refined it quite a bit since then. A much deeper introduction is my 10th book, Guerrilla Marketing to Heal the World, endorsed by Chris, Seth Godin, Chicken Soup;’s Jack Canfield, Joel Makower (Executive Director of GreenBiz.com) and many other business and environmental leaders. And of course, I’m happy to talk to you about how I can be a “Sherpa” on this journey for your organization. 

But now, let’s go back to the activist side. In order to talk about Justice, I also have to talk about Injustice: what we’re trying to change.

And from there, how I personally am working to change injustice into justice through community-based activism: the work I do in my non-career time. There have been a few times in my life where that work dominated my day and pushed the career part off to the side. This is one of those times.

Marchers at a rally for racial justice and immigrant rights, Holyoke, MA. Photo by Shel Horowitz.
Marchers at a rally for racial justice and immigrant rights, Holyoke, MA. Photo by Shel Horowitz.

As a citizen of the US, I’m deeply concerned about the attack on our planet and its people (and other living beings) by the current federal government. This government and its most visible spokesperson have viciously attacked immigrants, people of color, people without a Y chromosome (not male, in other words) or who don’t identify with the gender of their birth or any gender, people who are not Christian or even Christians who condemn him, people with disabilities, people suffering in poverty who face attacks on safety-net programs such as SNAP benefits (formerly known as food stamps) as well as authoritarian responses to homelessness, people who’ve survived crimes this government doesn’t view as important (such as sexual harassment), and even 16-year-old climate activist Greta Thunberg–as well as people who might be likely to vote for someone other than that very visible spokesperson.

Humans, at least, can defend themselves. Forests, oceans, the air we breathe, the water we drink, the plants and animals that we share our planet with–they need human beings to defend them against the brutal attack by this administration. Since January 2017, this government has rolled back dozens of environmental protections, stripped government websites of information about issues from the human impact on climate change to toxic pollution databases, barred government scientists from speaking out, and of course, pulled the US out of the Paris climate accord.

As of October, 2019, that same visible spokesperson had lied at least 13,435 times while in office. He has violated his Oath of Office every single day since he was sworn in, because he refused to divest himself of emolument-laden business interests and thus undermines the Constitution; he illegally uses his position for personal enrichment. He even went so far as to order the next G7 Summit held at his own golf resort (public pressure forced him to walk this one back; even Fox raised an eyebrow). And of course, there were the two violations so egregious that they led to his impeachment. I would have preferred a much fuller bill of criminal activity (this link lists nine potential counts as far back as July, 2018).

But the problem goes far deeper than one corrupt and mean-spirited individual in a position of great power. 

As a citizen not just of the US but also of the world, I worry to see similar patterns repeating in many other countries, among them Brazil, Hungary, India, and Bolivia–and less intense versions attempting to rear their heads in places like France and UK.

I’ve been an environmental and social justice activist since October, 1969. That’s just over 50 years. Since that time, I’ve done much to improve the lives of my fellow residents of Earth, whether human, other animal, plant, fungus, or other lifeforms. I’ve been involved in numerous campaigns, and was glad to play a role in winning some of them. But there’s so much more to be done!

Each of these situations involves many cases of justice denied. I will do what I can to turn that around; I will continue to write and speak and act and organize and demonstrate and lobby from a place that says we are better than this, that we don’t accept this as normal, and that we are not willing to turn the clock all the way back to 1930s Germany. And I will continue to take comfort in the small victories we win, and the many friends I have made in the Resistance who prove to me that we are, indeed, better than this.

And each of us has an impact, often far greater than we realize at the time. Never accept that you cannot make a difference as an individual! But recognize that it’s easier to make that difference if you work with others.

I can take direct credit for victories ranging from a crosswalk at an intersection that desperately need one to starting the movement that saved a mountain when the “experts” thought our victory was impossible. And I’m far from done.

In May, 2019, my wife and I were accepted as sanctuary accompaniment volunteers, helping protect an upstanding immigrant who has to live in a church because he would be deported if caught outside the grounds. This is a hard-working man who just wants to provide for his family, including three children born in this country. He has lived in the US for nearly two decades, and in the church for more than two years.

A month later, we participated in an eight-person delegation to stand witness outside the prison holding up to 3000 migrant teenagers in Homestead, Florida. That prison, like the far worse one in Tornillio, Texas, was closed due to public outcry. The affinity group we went with is called Jewish Activists for Immigration Justice of Western Massachusetts. In February, we will be part of a ten-member JAIJ delegation doing relief work on the border at Brownsville, Texas and Mataoros, Mexico. Despite our tiny numbers, we’ve had a lot of influence, because we’ve been doing talkbacks, media interviews, and multiple public events since our return from Florida, and we’ve raised thousands of dollars to support the relief mission.

As in all my environmental and social work these 50 years, I hope to see my work become obsolete and unnecessary, because the problem has been fixed.

I dedicate my 2020 work for justice to the spirit of Frances Crowe, of Northampton, Massachusetts. She requested, for her 100th birthday, a demonstration with 100 signs representing 100 causes. She got 300 people marching in the streets, and I think she got her 100 causes, too. A few months later, she attended one of our public talks about the Homestead Detention Center just two weeks before she died. She was working on a climate scorecard for individuals to observe and improve their behavior at the time of her death.
I first met Frances at one of those actions that turned out later to have made a huge difference. She and I were both among the 1414 people arrested in 1977 while occupying the construction site of the Seabrook nuclear power plant, in New Hampshire. She was 58; I was 20, and I didn’t have a leadership role. When we got out, we discovered we’d birthed a nationwide safe-energy movement.

Part 3, on why I chose “Healing” for my third word, went live on January 20. Please leave your own three words (or any other appropriate comment) in the comments. Note that they are moderated, so don’t bother spamming.

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Every year, bestselling author and social media visionary Chris Brogan challenges his huge reader base to come up with three words to provide focus for the coming year. This year, I decided to take the challenge for the first time since 2016. And this time, I’m going to emblazon them on a printout in huge type, and post it where I can see my words every day.  My three words are:

  1. Clarity
  2. Justice
  3. Healing

Clarity

The first three lines of an eye chart
I’ll discuss Justice in Part 2 (with lots of links(), and Healing–including  a deeply personal experience that happened to me this month–in Part 3.eye chart reminds me of having clarity in this year of 20//20 Clarity, 2020 AD

The year 2020 reminds me of 20/20 vision: seeing with perfect clarity. While I don’t expect to achieve perfect clarity, even with the new glasses I’ve just been prescribed ;-), I do want to focus on seeing and acting as clearly as possible.

It’s been several years since I changed the focus of my business toward helping other businesses (and other types of organizations such as nonprofits) find the sweet spot where profitability intersects with environmental and social good.

I now market myself as the person who can help any organization discover opportunities to do go in the world by creating, identifying and re-purposing, and/or marketing profitable products and services that turn hunger and poverty into abundance, war into peace, and catastrophic climate change into planetary balance.

I’ve gotten a lot clearer in my messaging since starting this quest in the summer of 2013, since giving my TEDx talk in 2014, and even since publishing my 10th book, Guerrilla Marketing to Heal the World, in 2016 (which Chris Brogan endorsed, along with Seth Godin, Jack Canfield, and many others).

But I’m still nowhere near as clear as I need to be about:

  • Who wants to pay me to do this work?
  • Which services they most want, and to achieve what goals?
  • How to set a price structure that’s fair both to solopreneurs and large corporations? 
  • Who do I most want to serve?

I’m beginning to figure out the answers. I’ve settled on pricing based on the size of the organization, which seems reasonably fair because larger organizations are more complex and therefore a task such as a marketing plan our outlining a product development campaign will take a lot more of my time–but I’m not sure I’ve got all the bugs worked out yet. I’ve realized that I’d rather work with small entities than large ones, but I am very open to being farmed out by a larger entity to their smaller customers, suppliers, or business units–and to the larger entities sponsoring me in other ways, such as funding my speaking to organizations that can’t otherwise afford me.

Hopefully, seeing that message of clarity on the wall of my workspace every day will inspire me to figure all this out, and to make my message so clear that everyone understands exactly how I can help and why it’s important.

 

I’ll discuss Justice in Part 2 (with lots of links), and Healing–including  a deeply personal experience that happened to me this month–in Part 3.

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Child brushing teeth (FreeImages.com)
Child brushing teeth (FreeImages.com)

We always hear from conservatives that they don’t see how we can possibly afford universal health care, let alone the Green New Deal. Thus, as a public service, I’m listing five ways (among dozens if not hundreds) we can locate the funds. This is not even pretending to be comprehensive (or in any sort of order), and I’d love you to add your favorite in the comments.

  1. Eliminate the private for-profit insurance system, which jacks up the price. According to The New Republic (2015), this is costing us between $375 billion and $471 billion per year. The savings in getting rid of the middlemen would more than cover the increase in taxes.
  2. Cap doctors’ salaries at something reasonable and generous. I’ll pull a figure out of the air: 200K per year for generalists, 300K for specialistsbut it could be higher or lower.
  3. Eliminate the crazy subsidies and price protections in so many industries, and particularly fossil and nuclear fuel, Big Pharma, highways and bridges to nowhere, and chemiculture-based Big Ag. We are subsidizing all sorts of things that should not be subsidized! Our policies should support the changes we want society to make (but right now, our policies interfere with those changes.
  4. Cut the military budget down to the expenditure of China (the country second on the list). Right now, the US is spending an obscene $649 billion per year (2016) to “defend” 329,345,285 people (more than the next seven countries combined). Yet China manages to protect 1,420,615,635 people, more than 4.3 times the US figure,  with military spending of just $146 billion (2016), or less than a quarter overall, less than a sixteenth per capita. So if the US slashed military spending by 75 percent to match China’s, it would still be spending more than four times per person than China does. Surely that would be enough to protect ourselves!
  5. Increase the tax rates for multimillionaires and for multinational megacorporations. Under Eisenhower, the top marginal tax rate was 91 percent; now it’s less than half, just 37 percent. Meanwhile some of the most successful corporations pay zero income tax even while decimating local economies built on mom-and-pop retailers; In 2018, Amazon managed to double its profits from $5.6 billion in 2017 to $11.2 billion, and paid zero income tax both years. Lets end socialism for the rich.
  6. Do a Marshall Plan-style investment program to convert the entire nation to safe, clean, renewable energy; the upfront cost will be quickly amortized by energy savings AND healthcare savings, since we’ll be eliminating major causes of asthma, emphysema, etc. Plus, the cost of converting to solar, wind, etc. will drop way down, as economies of scale kick in. Even without a big government investment in converting the whole economy, solar and wind prices are now often compatible with or even better than fossil or nuclear power sources.

So next time you meet someone who wonders how to pay for the world we want, this article gives part of the recipe. Readers, please add your own favorite ways to find the money for these improvements, and please include a source for your data.

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We hear lots of talk about being customer-centric—but then we see far too many examples of companies that DON’T walk their talk. I still remember seeing a sign inside a Blockbuster Video store, maybe 20 years ago, talking about their empowered employees. I went up to the counter clerk and asked permission to snap a picture of the sign; I wanted to use it as a positive example in the customer service section of the marketing book I was writing—and the clerk said I’d have to call corporate headquarters. What kind of empowered employee is that? I was so disgusted I never set foot in another Blockbuster.
Most companies will need to make three shifts at the same time to become truly customer-centric. All three are challenging but bring very big returns.
  1. Create a culture where employees feel valued and listened to—where what they do makes a difference. Empower them not just to fix customers’ problems but to harness their own creativity to create preemptive change. IN the trenches every day, employees often have the best ideas for improving things. But they will only share those ideas if they think management will pay attention and that they won’t get punished in any way. No matter how crazy an idea may seem, give it a full airing. Often, you can modify it to be practical, and implement those pieces. Consider implementing a reward system for any idea. The reward doesn’t have to be monetary. It could be as simple as naming the employee with the best idea, or with the most ideas, Employee of the Month. However, if the idea saves or makes the company a big pile, the originator should get a money reward too. For hierarchical companies, this means letting go of command-and-control and making line employees feel that management really wants their ideas—which can be discussed in public meetings/assigned to study/IMPLEMENTATION committees and NEVER dismissed out-of-hand by a manager either 1:1 or in public. This takes training, of course.
  2. Really listen to your customers. Don’t just wait for them to complain. Go out and ask them what they love about working with you, and what they’d like you to improve—and why.

    A woman on a customer service call, taking handwritten notes
    A woman on a customer service call, taking handwritten notes

    Treat this seriously and publicize the way their suggestions become innovations (including honoring them by name, if they consent). Not only will this show how responsive you are, it encourages more people to jump in with their own ideas.

  3. Align your company with a higher purpose. If people feel that you’re making both a difference and a profit, they will become much more enthusiastic Employee turnover drops while productivity goes up, customer retention increases, and you might even become a media darling. For instance, can you identify, develop, and market a profitable product or service that actually helps turn hunger and poverty into abundance, war into peace, or catastrophic climate change into planetary balance?
  4. Bonus tip, because I like to overdeliver: shift from a scarcity to an abundance mindset. Replace “yes, but” with “yes, and”: expand the possibilities, build off that suggestions until you’ve co-created something wonderful. Then go implement it!

Need help? This is what I do in my consulting, writing, and speaking. I’m really good at finding opportunities for almost any company to “do well by doing good” (old Quaker saying): to find profitable niches that make the world better, and to create the products and services to fill those niches. Here’s my contact info. Want to learn more? Drop by https://goingbeyondsustainability.com/ and have an explore.

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