So, great—Time Magazine wants public feedback on its 33 finalists for Person of the Year. I love to share my views, so of course I clicked over to participate. But I couldn’t find a way to see the list of nominees without scrolling through 33 yes-or-no votes, one at a time. Not knowing the full list, I don’t want to vote prematurely. Doesn’t look like there’s a way to go back and undo a choice.

Time Magazine's Person of the Year poll doesn't let you see the choices before voting
Time Magazine’s Person of the Year Poll Doesn’t Let You See the Choices Before Voting

I’d ask them but can’t even find a contact page except for subscriber support (and I’m not a subscriber). 

Besides, if you only want to (and are eligible to) vote for one, why would they make us go through 32 no votes? It would be very easy to have a grid of 33 captioned pictures, and you could click on the one you want to vote for. It also doesn’t say as you’re voting (or even when you’re done) whether a later yes vote invalidates the earlier one. If it doesn’t, that would justify the format, but they should explain this. If it does, it makes the situation even worse.

This is so lame, and I feel so disenfranchised! You’d think Time would have better user interface design. Ugh!

Oh, here’s the secret, which I discovered when I went back to grab a screen shot: There’s one little red line to click, directly beneath the huge graphic, if you want to see the results so far—and that shows the list.

Time's Person of the Year Poll—secret key to see the list
Time’s Person of the Year Poll—Secret Key to See the List

Still have to make the ridiculous 33 checkmarks and 76 unnecessary clicks, but at least you can cast an informed vote. Saudi Arabia’s power-grabbing prince is currently well in the lead. I cast my vote for the #metoo hashtag, even if the idea of a hashtag being a person is almost even stranger than the idea that corporations are people.

It’s good to see a good spectrum of cultural and political diversity in the finalists, from low-income people of color to rich white men with reactionary views. Other nominees I could have supported included San Juan (Puerto Rico) mayor Carmen Yulín, Colin Kaepernick, Pope Frances, and the Dreamer kids. Surprisingly, Standing Rock Water Protectors were not on the list.

Time Poll—First screen of the list
Time Poll—First screen of the list

For decades, I’ve felt that if I got to make the rules for life, one of them would be this: no product goes to market until its designers had lived with it for 6 to 12 months and tested it thoroughly. From a user point of view, this poll is a perfect example of why we need a rule like that.

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You know all those messages that say “This call may be monitored or recorded to ensure quality?” I always used to wonder what that actually meant. My best guess was that it was to make sure customer service reps (CSRs) toed the party line.

Yesterday, I found out.

I called my cell phone provider to complain about hundreds of dollars in international charges. Back in May, before my wife and I went traveling abroad, I’d called the company to ask about what is or isn’t chargeable when traveling out-of-country, before the first of several trips abroad.

At that time, the customer service person assured me that any call made TO a US number would be free. But our bills showed charges of 20 cents per minute, and my son was on a three-month European tour as a traveling musician this fall, and because we thought it was free, he used the phone. A lot!

The writer's son checking his phone (at the Women's March in Washington, January 21, 2017)
My son checking his phone (at the Women’s March in Washington, January 21, 2017). Photo by Shel Horowitz.

The first person I spoke with yesterday told me it was only free over wi-fi. This was very annoying, because I had switched to this company largely because of the promise of seamless international service. When I got put through to a supervisor, he told me he wanted to track down the original phone call and listen to it. He called me back about an hour later with the good news that he was crediting everything I asked for. Here’s a piece of his email confirmation.

Hi Shel,

It was good speaking with you earlier. I know these past few bills caught you by surprise, but I am so glad I could help you out with some of these charges. I have submitted two requests to cover these charges that came out to a total of $419.58. The first request will remove $229.28 from your latest November 14 Project Fi bill. I have also submitted a request to refund a total of $190.30 from your previous two Project Fi bills.
I did suggest that the company be considerably more forthright in its marketing, and the supervisor said he’d run across other similar situations and agreed. But I certainly can’t fault the customer service, and am very happy to learn that recording a customer service call actually can lead to happy outcomes.
Lesson for the future: any time I am in a customer service dispute involving an oral promise, I need to remember that *I* can ask them to go back and listen to the original call. The worst they can say is no.
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As progressives and liberals breathe a big sigh of relief this morning after racking up victories in yesterday’s election, my Facebook feed is full of chatter about how the Democratic Party is not dead after all, though it’s still very ill.

I responded to one such post thusly:

Curable. Inject backbone 3x/day until they run candidates who stand for the people, give them the support to win, and stop backing down at the first hint of disagreement. Dems should have learned this lesson in 1988 from the disastrous Dukakis campaign. I kept waiting [after George HW Bush kept repeatedly accusing him of being a liberal] for Dukakis to say, “Yes, George, I’m a liberal. Liberals brought us the 8-hour day vs. 10 or 12 hours. Liberals protect the rights of people of all colors and gender identities. Liberals fight for the planet so we can all live healthy lives. Why aren’t YOU a liberal, George?” I think he’d have won with that approach. Instead, he kept doing this horrible, “Gee, I’m sorry, I didn’t mean to be a liberal” crap.

Yup. That time, as so many times, the Dems slunk away with their tails between their legs to count their losses and blame it on not being centrist or rightist enough. And they still seem to believe that rot.

When ordinary people can’t easily tell the Democrats from the Republicans by their positions, the Republicans will win, because being a true  Republican is more convincing than being Republican-lite. But being a true Democrat who is seen as standing for the people (rare thing!) generates far more excitement than being a true Republican and a toady to Wall Street and the ideology that puts money ahead of people, rights of the already privileged above rights of ordinary people, and voter suppression ahead of real democracy.

Despite his centrism, Obama was able to portray himself as a man of the people and generate that excitement. And he won, twice.

Gore, Kerry and Hillary Clinton never got this, despite pressure from the Left in the form of mass defections to Ralph Nader, Howard Dean, and Bernie Sanders. Sanders was able to move Hillary and the party platform well to the left, but she was unconvincing. And even when Sanders beat her by 13 points in the Wisconsin primary, she still took the state for granted (never campaigned there in the general election).

The lack of candidates with actual spine and the ability to energize the masses will continue to be a problem until the Dems remember their working-class roots. When they run charismatic progressives in places where the ballots are counted fairly and the populace is not prevented from voting, they tend to win. We get the Cory Bookers, the Barack Obamas, the Elizabeth Warrens.

When they run nonentities, they lose, even in my own very liberal state of Massachusetts. Martha Coakley ran a terrible campaign to keep Ted Kennedy’s Senate seat Democratic, and it went to Scott Brown. But then along came Elizabeth Warren, and boom! Brown ran a nasty campaign, Warren portrayed herself as a people’s champion on economic issues, and she won. And she has kept her promise, expanding it as one of the most pubic opponents of the current regime.

For the most part, the Dems’ lack willingness to take bold positions. Worse, they also lack the spine to challenge Republican-initiated disruption of the electoral process—which is the Democratic Party’s hospital bed, and could become the party’s grave. After narrowly stolen elections in 2000 and 2004, the party didn’t fix the plague of voter suppression in 2009 when it had the chance. And thus the election was stolen again in 2016.

The new governor-elect in Virginia is a centrist who probably won largely on the basis of being far less bad than his openly Trumpist opponent—and because Virginia went back to paper ballots, which cannot be so easily hijacked as electronic-only votes (unlike the recent Congressional race in Georgia, for example). How much stronger the victory if there had been a candidate who truly engaged the populace?

A voter marks a ballot. Photo by Kristen Price.
A voter marks a ballot. Photo by Kristen Price.

Today is not only the morning after the election. It’s also the one-year anniversary of the theft of our democracy in the 2016 election. While some of the loss is because Clinton was uninspiring, tainted with scandal, and vulnerable to accusations of her loyalty to Wall Street, at least as much was the result of a failed constitutional process that allows candidates with fewer votes to win, big-time voter suppression of likely-Democratic voters, probable fiddling with the results in electronic-only ballot areas, the interference of a foreign government, and other factors that seem to add up to a big fat case of fraud.

I will commemorate this disaster at an impeachment rally in downtown Amherst, Massachusetts, at noon on the corner of Amity and Pleasant Streets. Hope to see you there!

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Here it is only just past Halloween, and already the cheering section for Christmas is getting in gear. A friend posted on Facebook that she wished Christmas music was all year long.

That touched a nerve for me. I was raised in super-multicultural NYC, but when I moved to Western Massachusetts in 1981, I felt intensely isolated in a community that at that time felt almost entirely white and Christian.

My birthday happens to fall on Christmas Eve. I will never forget going out into the streets that year trying to find a place where my wife (girlfriend, at the time) and I could eat out on my birthday. I think we ended up at a Christmas dinner for the homeless and downtrodden because no restaurants were open. It was a bitterly cold, windy evening and there had been snow a day or two before, which was already dirty and blowing around. The streets were almost deserted, except for someone driving around in a pickup truck shouting “Merry Christmas” through a megaphone when she saw one of the rare pedestrians. I felt like I’d moved to a foreign planet.

A few months later, we got involved with a group of progressive Jews that among other things, took on the cultural identity problem. Two years in a row, we organized a Jewish Cultural Festival that created a lot more visibility for us. I also started freelancing for the local paper, and made it a point to cover a number of stories of Jewish interest. Also, over time, the community became more diverse. And the pressure gradually eased.

But still, as late as 1988, I felt a need to write an op-ed that got published in several newspapers around the country over the next few years. Our local paper ran it first, under the headline, “When Christmas Becomes Oppressive.” Here’s are a few excerpts (with the then-current spellings):

Imagine for a moment that Ramadan, the Moslem holy month, is the major cultural holiday of the United States. For three months before the holiday, every radio station plays Ramadan music; the newspapers and TV are full of special Ramadan sales; and all over town are pictures and models of the Prophet Mohammed rising up to heaven.

A mosque at night. Photo by Ramzi Hashisho, freeimages.com
A mosque at night. Photo by Ramzi Hashisho, freeimages.com

As a non-Moslem, you are offended by all this. But the U.S. Supreme Court has ruled that Ramadan is so much a part of our culture that even the most religious symbols associated with it have become secular. Therefore it is not a violation of church and state separation to display them even in front of government buildings…

You’ve just experienced a taste of how non-Christians experience Christmas. Christmas has been transformed from a religious holiday into a mass celebration of both commercialism and Christianity. It is ever-present, unavoidable, and total.

And the message it gives to others is, “You don’t fit in. you’re an outsider”…

Ultimately, [Chanukah] decorations are tokenism. They say, “You don’t have to be Christian to participate in this orgy of buying.”

Mind you, I’m not suggesting that anyone abandon Christmas. I have been to many of my friends’ Christmas parties and enjoyed them. But these gatherings are celebrations of a personal religious holiday in a private home. I enjoy their traditions, just as I enjoy sharing my own culture with non-Jewish friends on “Rosh Hashana or Passover. And that’s how Christmas should be celebrated—in homes and churches, not as “secular” symbols thrown into the faces of nonbelievers.

29 years later, I still think it’s great when Christians celebrate Christmas. I attend the neighborhood Christmas party every year unless I’m traveling, and I happily go to Christmas events. What I object to is the assumption that everyone is Christian, that this is a universal holiday, and that other cultures don’t count (or are tokenized with e.g. a menorah in a store window along with a dozen or more Christmas symbols). Thus, even in 2017, when I saw my friend’s post, I felt I had to respond with this comment:

Not to be the Grinch here, but as a non-Christian living in a largely Christian community, I feel very marginalized at this time of year and don’t need it to start any earlier then it does. I get annoyed when I hear Christmas music before Thanksgiving is over. I would have a higher tolerance if more Christmas music was less sappy and commercialized. Or if there were more acknowledgement of the many non-Christian holidays this time of year, including the rather minor but 8 day long holiday of Hanukkah that I celebrate. I do get happy when I hear a good old carol done in an authentic and acoustic rendition, or silly ones like Blue Christmas. But I could totally live my life happily without ever hearing Jingle Bell Rock or some of the really schmaltzy Santa stuff.

Interestingly, I haven’t felt oppressed by Christmas when I’ve spent the season in overtly Christian Latin America. Maybe some of the reason is that the music is better. Instead of sappy commercialized crap, the airwaves a full of carols and church melodies that are pleasant to the ear.

And maybe it’s also that Christianity is the official religion in those countries, and I get to visit Christianity on its own turf. But if the US celebrates the separation of church and state, why is it OK to have creches on courthouse lawns? How does that do anything other than establish a connection between Christianity and government? I raised that point in my 1988 article, and have seen nothing to change my mind.

These days, I as a Jew can walk down the streets and see many acknowledgements of Chanukah (a minor holiday in the Jewish calendar, despite its eight-day run—made important in the secular world only by its proximity to Christmas and its adoption of the custom of giving gifts). Yet, obviously, I still feel like an isolated minority. Imagine, then, how it feels to be Muslim, or Wiccan, or celebrate Kwanzaa. After all these years, the US still has to do a much better job of acknowledging and celebrating its pluralism. As militant, violent white separatists become emboldened by a president who openly ran a hate campaign, this is more urgent than ever.

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